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2011 Ford Focus

Owner reports · Recalls · Investigations

Fewer warning signs than most model years

Owner complaints for the 2011 Ford Focus are lower than the model-year median of 864.5.

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When problems were reported

Mileage at the reported incident

91 reports with mileage · 22 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Latches/locks/linkages. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports0 fire reports6 injury reports

Latches/locks/linkages complaints

17 reports
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56,000 miles · Jun 3, 2014
Electrical SystemLatches/locks/linkages

I HAVE A 2011 FORD FOCUS AND ABOUT A YEAR AGO THE DOOR LOCKS STARTED RANDOMLY STICKING. THE PROBLEM STARTED WITH THE DRIVER DOOR IT WOULD NOT UNLOCK AND NOW IT IS ALL THE DOOR LOCKS. THE PROBLEM IS SO BAD I CANNOT EVEN UNLOCK THE DOOR MANUALLY. THIS IS NOW A VERY UNSAFE CONDITION SO MUCH SO I WILL NOT PUT ANYONE IN THE BACK SEAT…

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I HAVE A 2011 FORD FOCUS AND ABOUT A YEAR AGO THE DOOR LOCKS STARTED RANDOMLY STICKING. THE PROBLEM STARTED WITH THE DRIVER DOOR IT WOULD NOT UNLOCK AND NOW IT IS ALL THE DOOR LOCKS. THE PROBLEM IS SO BAD I CANNOT EVEN UNLOCK THE DOOR MANUALLY. THIS IS NOW A VERY UNSAFE CONDITION SO MUCH SO I WILL NOT PUT ANYONE IN THE BACK SEAT BECAUSE IF THERE IS AN ACCIDENT I MAY NOT BE ABLE TO GET THE PASSENGERS OUT OF THE CAR. I CANNOT DEPEND ON THE LOCKS AT ANYTIME. THIS WEEK 06/02/2014 ALL THE DOORS LOCKED UP NOT EVEN THE KEY WOULD UNLOCK THE DOORS AND WE HAD TO CALL FOR A TOW SERVICE. I HAVE TAKEN THE CAR TO THE DEALER THEY SAID IT WAS DUST. I TOLD THE DEALER IT WAS THE SAME PROBLEM MY COMPANY VEHICLE HAD AND IT WAS A RELAY, THEY SAID NOT THE PROBLEM. I TOOK THE CAR TO THE DEALER TODAY AND THEY SAID THEY COULD NOT HELP UNTIL LATE JULY AND TOLD ME TO TAKE THE CAR HOME. I TOLD THE DEALER THE CAR IS UNSAFE I GOT NOTHING FROM THEM, NO HELP. THIS CAR IS UNSAFE AND SOMEONE IS GOING TO DIE BEFORE FORD DOES ANYTHING ABOUT THE PROBLEM. *TR

NHTSA ODI #10595959

57,000 miles · Oct 13, 2013
Electrical SystemLatches/locks/linkages

DRIVERS SIDE REAR DOOR LOCK FROZE UP, WOULD NOT UNLOCK THRU REMOTE, DRIVERS DOOR SWITCH OR MANUALLY. COULD NOT OPEN DOOR MANUALLY FROM EITHER INSIDE CAR OR OUTSIDE CAR, AND COULD NOT LIFT DOOR UNLOCK UP MANUALLY. AFTER ABOUT 3 WEEKS STARTED WORKING AGAIN, AND NOW WORKS SPORATICALLY. *TR

NHTSA ODI #10547776

45,000 miles · Sep 13, 2013
Latches/locks/linkages

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DRIVER AND PASSENGER'S SIDE DOOR LOCKS FAILED TO UNLOCK. THE CONTACT WAS ABLE TO EXIT THE VEHICLE THROUGH A WINDOW. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,0…

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TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DRIVER AND PASSENGER'S SIDE DOOR LOCKS FAILED TO UNLOCK. THE CONTACT WAS ABLE TO EXIT THE VEHICLE THROUGH A WINDOW. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 12/04/13*LJ THE DEALER DID NOT KNOW WHAT THE PROBLEM WAS. HOWEVER, THEY WERE ABLE TO UN-LOCK THE DOORS. BUT, ADVISED HER NOT TO LOCK THEM AGAIN. UPDATED 12/4/13

NHTSA ODI #10543536

40,000 miles · Aug 9, 2013
Latches/locks/linkages

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR REAR DOOR LOCKS WOULD NOT OPEN WHEN BEING ACCESSED WITH THE KEY FOB OR MANUALLY. THE CONTACT INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS CONTRIBUTED TO A FAULTY DOOR ACTUATOR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WA…

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TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR REAR DOOR LOCKS WOULD NOT OPEN WHEN BEING ACCESSED WITH THE KEY FOB OR MANUALLY. THE CONTACT INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS CONTRIBUTED TO A FAULTY DOOR ACTUATOR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 9/4/13 *CN THE REAR DOOR LOCKS WOULD NOT OPEN FROM THE OUTSIDE OR INSIDE. THE ONLY WAY TO EXIT THE VEHICLE FROM THE REAR, WAS TO CROSSOVER THE SEATS.

NHTSA ODI #10534522

25,000 miles · Jul 24, 2013
Electrical SystemLatches/locks/linkages

MY DOOR LOCKS ON ONE OR MULTIPLE DOORS FAILED TO UNLOCK BY ANY MEANS, REPEATEDLY AND INTERMITTENTLY. I DID TAKE IT TO THE FORD DEALER IN TWIN FALLS, IDAHO AND THEY WOULDN'T FIX ANYTHING UNTIL I COULD PROVE IT. I DID DRIVE TO THE DEALER WHEN IT HAPPENED AND THEY VERIFIED THE PROBLEM WHEN THEY ATTEMPTED TO UNLOCK THE DOORS AND FAI…

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MY DOOR LOCKS ON ONE OR MULTIPLE DOORS FAILED TO UNLOCK BY ANY MEANS, REPEATEDLY AND INTERMITTENTLY. I DID TAKE IT TO THE FORD DEALER IN TWIN FALLS, IDAHO AND THEY WOULDN'T FIX ANYTHING UNTIL I COULD PROVE IT. I DID DRIVE TO THE DEALER WHEN IT HAPPENED AND THEY VERIFIED THE PROBLEM WHEN THEY ATTEMPTED TO UNLOCK THE DOORS AND FAILED. I HAD TO CRAWL OUT THE WINDOW TO GET OUT. THEY REPLACED ALL OF MY DOOR LOCKS ON WARRANTY. NOW I HAVE 58K MILES ON MY CAR, NO WARRANTY AND I AM HAVING THE SAME SAFETY ISSUE. THE DEALER SAID THEY WOULD NOT FIX THE PROBLEM. IF I WERE TO WRECK, OR THE CAR CAUGHT FIRE, HOW WOULD I GET MY GRAND KIDS OUT OF THE CAR? HOW WOULD I ESCAPE? WOULD IF MY WINDOWS WHICH ARE ELECTRICAL FAILED ALSO? I AM LOCKED IN MY CAR AND SO ARE MY PASSENGERS. WHAT EVER PARTS THEY REPLACED UNDER WARRANTY AREN'T ANY BETTER THAN THE ORIGINAL ONES. *TR

NHTSA ODI #10531688

50,000 miles · May 17, 2013
Latches/locks/linkages

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE TWO REAR DOORS WERE LOCKED AND COULD NOT BE UNLOCKED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.

NHTSA ODI #10512591

52,000 miles · Mar 22, 2013
Latches/locks/linkagesStructure

THE REAR DOORS GET STUCK AND WONT OPEN. LIKE THEY STAY LOCKED. THEY WONT UNLOCK WITH THE REMOTE OR TRYING WITH THE MANUAL DOOR LOCK PULL. FORD SAID SOMETHING ABOUT IT BEING DIRT OR SOMETHING CAUSING THIS DEALERSHIP TRIED CLEANING THE LATCHES BUT THIS HAPPENS FEW TIMES AND NOW THE DOORS HAVE BEEN STUCKED CLOSED FOR 3 DAYS. WHAT…

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THE REAR DOORS GET STUCK AND WONT OPEN. LIKE THEY STAY LOCKED. THEY WONT UNLOCK WITH THE REMOTE OR TRYING WITH THE MANUAL DOOR LOCK PULL. FORD SAID SOMETHING ABOUT IT BEING DIRT OR SOMETHING CAUSING THIS DEALERSHIP TRIED CLEANING THE LATCHES BUT THIS HAPPENS FEW TIMES AND NOW THE DOORS HAVE BEEN STUCKED CLOSED FOR 3 DAYS. WHAT WOULD HAPPEN IF GET ACCIDENT OR SOMETHING ONE THE KIDS CANNOT GET OUT THE CAR. *TR

NHTSA ODI #10504188

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.