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2007 Ford Five Hundred

Owner reports · Recalls · Investigations

When problems were reported

Mileage at the reported incident

179 reports with mileage · 20 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Vehicle Speed Control. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

17 crash reports3 fire reports4 injury reports

What owners actually said

199 reports
83,000 miles · Jul 31, 2011
Unknown Or Other

THE FORD FIVE HUNDRED'S ENGINE SHUTS OFF AS YOU TURN THE WHEEL, THAT'S HOW IT STARTED OUT. A FEW DAYS LATER, THE CAR'S ENGINE WOULD SHUT OFF JUST DRIVING STRAIGHT DOWN THE ROAD. AFTER THE ENGINE SHUTS OFF THE STEERING WHEEL WILL LOCK UP AND NOT MOVE. I WAS LUCKY ENOUGH TO BE ABLE TO PULL OVER AND TURN THE KEY TO OFF POSITION. AF…

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THE FORD FIVE HUNDRED'S ENGINE SHUTS OFF AS YOU TURN THE WHEEL, THAT'S HOW IT STARTED OUT. A FEW DAYS LATER, THE CAR'S ENGINE WOULD SHUT OFF JUST DRIVING STRAIGHT DOWN THE ROAD. AFTER THE ENGINE SHUTS OFF THE STEERING WHEEL WILL LOCK UP AND NOT MOVE. I WAS LUCKY ENOUGH TO BE ABLE TO PULL OVER AND TURN THE KEY TO OFF POSITION. AFTER TURNING KEY TO OFF POSITION, I TURNED THE CAR BACK ON AND IT DROVE FINE UNTIL I EITHER TURNED A CORNER OR IT JUST SHUT OFF AS I WENT STRAIGHT. AFTER SPEAKING WITH OUR LOCAL FORD DEALER WE WERE TOLD THAT THEY HAVE HAD QUITE A FEW FORD FIVE HUNDRED OWNERS COME IN WITH THE SAME PROBLEM. THIS CAR IS ONLY FOUR YEARS OLD AND 84,000 (PLUS) MILES ON IT. THIS CAR SHOULDN'T BE ACTING LIKE THAT. IT WILL COST $800+ TO GET IT FIXED, IF WHAT THEY DO WILL FIX IT. WITH ALL THOSE OTHER COMPLAINTS COMING INTO THE DEALERSHIP, I WONDER HOW MANY OTHERS' IN THE US ARE HAVING THE SAME PROBLEM. THE ISSUE NEEDS TO BE FIXED. THANKS

NHTSA ODI #10417275

87,000 miles · Jul 29, 2011
Engine And Engine Cooling

WE PURCHASED OUR 2007 FORD 500 IN JULY OF 2007. AT 87,000 MILES THE A/C COMPRESSOR IS FAILING. THE A/C WORKS PROPERLY IF GOING ABOVE 45 MILES PER HOUR, HOWEVER ONCE YOU SLOW DOWN AND OR STOP, THE AIR STARTS WARMING UP. I WAS JUST QUOTED $1400.00+ TO HAVE THIS REPAIRED. I COMPLETED A LOT OF RESEARCH THIS WEEK IN REFERENCE TO …

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WE PURCHASED OUR 2007 FORD 500 IN JULY OF 2007. AT 87,000 MILES THE A/C COMPRESSOR IS FAILING. THE A/C WORKS PROPERLY IF GOING ABOVE 45 MILES PER HOUR, HOWEVER ONCE YOU SLOW DOWN AND OR STOP, THE AIR STARTS WARMING UP. I WAS JUST QUOTED $1400.00+ TO HAVE THIS REPAIRED. I COMPLETED A LOT OF RESEARCH THIS WEEK IN REFERENCE TO THIS ISSUE PRIOR TO HAVING THE PROBLEMS LOOKED AT AND THERE ARE LITERALLY 100'S OF DOCUMENTED CASES OF THIS SAME PROBLEM ON 2005-2007FORD 500'S. OBVIOUSLY THERE IS A PROBLEM WITH THIS AND FORD SHOULD STEP IN AND MAKE THIS RIGHT. *TR

NHTSA ODI #10415605

45,000 miles · Jul 26, 2011
Engine And Engine CoolingEquipment

FORD 2007 500 IS LUNGING FORWARD WHEN FOOT IS ON THE BRAKE ... THIS BEGAN ABOUT A YEAR AGO . ON AND OFF I THOUGHT IT WAS BAD GAS BUT NOW THAT I HAVE USED THE RECOMMENDED FUEL FOR MY TIME OF OWNING THE CAR IT DOES IT MORE . ESPECIALLY WHEN THE AIR IS ON .. BUT EVEN WHEN IT NOT. *TR

NHTSA ODI #10415170

72,000 miles · Jul 25, 2011
Engine And Engine Cooling

AFTER ONLY 72000 MILES, MY A/C COMPRESSOR ON THE 2007 FORD FIVE HUNDRED HAS GIVEN OUT, LEAVING ME A HEFTY REPAIR BILL OF $1300+! MY CAR IS CURRENTLY IN A PRIVATE MECHANIC'S SHOP BEING WORKED ON AND HE HAS COMPLETED OUR REGULAR MAINTENANCE ON THE VEHICLE. THE A/C WOULD WORK AT SPEEDS OVER 45 MPH, BUT IN 100 DEGREE HEAT HERE IN…

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AFTER ONLY 72000 MILES, MY A/C COMPRESSOR ON THE 2007 FORD FIVE HUNDRED HAS GIVEN OUT, LEAVING ME A HEFTY REPAIR BILL OF $1300+! MY CAR IS CURRENTLY IN A PRIVATE MECHANIC'S SHOP BEING WORKED ON AND HE HAS COMPLETED OUR REGULAR MAINTENANCE ON THE VEHICLE. THE A/C WOULD WORK AT SPEEDS OVER 45 MPH, BUT IN 100 DEGREE HEAT HERE IN TEXAS ALL SUMMER, IN STOP AND GO TRAFFIC, IT WAS MISERABLE. *TR

NHTSA ODI #10415063

70,000 miles · Jul 21, 2011
Power Train

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIANS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE CONTINUED AFTER THE REPAIRS WERE PERFORM…

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TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIANS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE CONTINUED AFTER THE REPAIRS WERE PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIANS STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ODI #10413898

115,000 miles · Jul 20, 2011
Power TrainVehicle Speed Control

THE VEHICLE LUNGES FORWARD ON ITS OWN POWER. THE GAS PEDAL IS NOT PRESSED AND IT IS NOT OBSTRUCTED BY ANY FOREIGN OR MANUFACTURED OBJECT. THIS HAS RESULTED IN MANY NEAR CRASHES. *KB

NHTSA ODI #10413714

Mileage unknown · Jul 12, 2011
Equipment

THE AC IS NOT WORKING ON MY FORD 500. IT STARTED THIS SEASON. I HAVE NOT HAD TROUBLE WITH IT PRIOR TO THIS YEAR. I HAVE NOT SEEN A RECALL ON THIS BUT MY SISTER ALSO HAS A 500 AND HERS ISN'T WORKING AS WELL. MANY COMPLAINTS ARE BEING LISTED. I HAVE NOT TAKE IT TO THE DEALERSHIP DUE TO BEING OUT OF WARRANTY AND IT IS TOO EXPENSIVE…

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THE AC IS NOT WORKING ON MY FORD 500. IT STARTED THIS SEASON. I HAVE NOT HAD TROUBLE WITH IT PRIOR TO THIS YEAR. I HAVE NOT SEEN A RECALL ON THIS BUT MY SISTER ALSO HAS A 500 AND HERS ISN'T WORKING AS WELL. MANY COMPLAINTS ARE BEING LISTED. I HAVE NOT TAKE IT TO THE DEALERSHIP DUE TO BEING OUT OF WARRANTY AND IT IS TOO EXPENSIVE FOR THE DEALERSHIP TO REPAIR. PLEASE, PLEASE CONSIDER A RECALL ON THIS ISSUE. MANY 500 OWNERS ARE HAVING THE SAME PROBLEM. IT'S ONE THING FOR IT TO HAPPEN TO A SMALL NUMBER, BUT NUMBERS ARE INCREASING WITH THIS ISSUE. *TT

NHTSA ODI #10412002

75,000 miles · Jul 6, 2011
Vehicle Speed Control

2007 FORD FIVE HUNDRED "BUCKS FORWARD OR REVERSE WHEN SHIFTING GEARS!.WE HAVE ALMOST HIT PEOPLE,OTHER CARS,AND HAVE LUNGED INTO TRAFFIC AT STOP LIGHTS.THIS IS A HAZARD AND FORD NEEDS TO DO SOMETHING ASAP!!!!!!..I AM TAKING IT IN TO THE DEALERSHIP TODAY IN HOPES OF GETTING THIS FIXED AS WE HAVE 3 SMALL CHILDREN AND I WOULD HATE T…

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2007 FORD FIVE HUNDRED "BUCKS FORWARD OR REVERSE WHEN SHIFTING GEARS!.WE HAVE ALMOST HIT PEOPLE,OTHER CARS,AND HAVE LUNGED INTO TRAFFIC AT STOP LIGHTS.THIS IS A HAZARD AND FORD NEEDS TO DO SOMETHING ASAP!!!!!!..I AM TAKING IT IN TO THE DEALERSHIP TODAY IN HOPES OF GETTING THIS FIXED AS WE HAVE 3 SMALL CHILDREN AND I WOULD HATE TO BE IN AN ENORMOUS ACCIDENT!!!!!!! *TR

NHTSA ODI #10410637

94,899 miles · Jul 4, 2011
Vehicle Speed Control

MY HUSBAND AND I PURCHASED A 2007 FORD FIVE HUNDRED LAST SEPTEMBER. I AM RELUCTANT TO CALL THE DEALER ABOUT THE PROBLEM WE ARE HAVING WITH THE FIVE HUNDRED, BECAUSE WE ARE NOT ON GOOD TERMS. THE REASON FOR THAT IS THEY THINK WE TRADED OUR 2000 MITSUBISHI IN WITH A BAD TRANSMISSION. THAT IS NOT TRUE. WE NEVER HAD ANY TRANNY PR…

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MY HUSBAND AND I PURCHASED A 2007 FORD FIVE HUNDRED LAST SEPTEMBER. I AM RELUCTANT TO CALL THE DEALER ABOUT THE PROBLEM WE ARE HAVING WITH THE FIVE HUNDRED, BECAUSE WE ARE NOT ON GOOD TERMS. THE REASON FOR THAT IS THEY THINK WE TRADED OUR 2000 MITSUBISHI IN WITH A BAD TRANSMISSION. THAT IS NOT TRUE. WE NEVER HAD ANY TRANNY PROBLEMS WITH OUR CAR, AND WE DID NOT WANT TO TRADE IT IN, BUT BECAUSE WE DIDN'T HAVE A DOWN PAYMENT, THEY SAID WE HAD TO TRADE IT IN. IT WAS NOT OUR IDEA TO TRADE THE CAR IN, AND WE KNEW NOTHING ABOUT THE TRANNY BEING BAD. THEY TOOK AN ATTITUDE WITH US AFTER THAT HAPPENED, AND A COUPLE OF MINOR THINGS THAT NEEDED FIXING ON THE FORD FIVE HUNDRED, THEY WOULD NOT FIX. NOW WE ARE DRIVING IN A DANGEROUS VEHICLE, AND FROM WHAT I FOUND OUT, THERE WAS COMPLAINTS MADE IN OCTOBER OF LAST YEAR ABOUT THE THROTTLE, AND WE WERE NEVER NOTIFIED. WE JUST STARTED HAVING PROBLEMS WITH THE CAR LUNGING FORWARD, AND BACKWARDS, AND ACCELERATING ON ITS OWN. WE ALMOST HAD TWO ACCIDENTS BECAUSE OF THE CAR SURGING LIKE THIS. THE CAR IS DANGEROUS, AND WE HAVE PULLED UP MANY COMPLAINTS ABOUT THESE CARS, AND PEOPLE COMPLAINING TO THEIR DEALERS, AND THEY HAD TO KNOW ABOUT IT. THEY SAY LAST OCTOBER WAS WHEN COMPLAINTS WERE MADE AND DEALERS WERE NOTIFIED , BUT THEY NEVER LET US KNOW, AND THE CAR WOULD HAVE BEEN UNDER WARRANTY THEN. WE SHOULD HAVE BEEN NOTIFIED THAT THERE WAS A PROBLEM. PLEASE LET ME KNOW WHAT YOU CAN DO. HERE IS A COPY OF JUST ONE OF THE COMPLAINTS I FOUND BELOW.

NHTSA ODI #10411229

20,000 miles · Jun 29, 2011
Fuel System, Gasoline

WHEN THE CAR WAS STILL UNDER THE 36 MONTH 36,000 WARRANTY IT BEGAN LUNGING FORWARD OR BACKWARD WHEN YOU FIRST STARTED TO ACCELERATE. NOTICEABLY WHEN FIRST TAKING OUT OF PARK EITHER GOING FORWARD OR REVERSE, OR WHEN GOING THROUGH DRIVE UP WINDOWS. (IE FAST-FOOD OR BANK). INTERMITTENTLY AT FIRST AND THEN MORE AND MORE UNTIL IT WA…

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WHEN THE CAR WAS STILL UNDER THE 36 MONTH 36,000 WARRANTY IT BEGAN LUNGING FORWARD OR BACKWARD WHEN YOU FIRST STARTED TO ACCELERATE. NOTICEABLY WHEN FIRST TAKING OUT OF PARK EITHER GOING FORWARD OR REVERSE, OR WHEN GOING THROUGH DRIVE UP WINDOWS. (IE FAST-FOOD OR BANK). INTERMITTENTLY AT FIRST AND THEN MORE AND MORE UNTIL IT WAS DOING IT EVERY TIME, AND AT A GREATER ACCELERATION. THE FORD DEALER DIAGNOSED IT AS THE THROTTLE BODY. THEY KNEW RIGHT OFF THE BAT, IT EVIDENTLY WAS A COMMON PROBLEM. WE HAD TO WAIT OVER A MONTH FOR THEM TO FINALLY GET ONE IN BECAUSE THEY WERE BACK-ORDERED . EVIDENTLY LOTS OF PEOPLE NEEDED THEM! WE WERE ADVISED NOT TO USE OUR CAR DURING THIS TIME BECAUSE OF THE SAFETY ISSUE. OF COURSE THE DEALER DID NOT WANT TO PROVIDE A RENTAL CAR EVEN THOUGH IT WAS UNDER THE NEW CAR WARRANTY, BUT AFTER MAKING COMPLAINTS TO FORD MOTOR CO FOR THREE WEEKS WHILE THE PART REPEATEDLY DID NOT COME IN, WE WERE GIVEN A RENTAL UNTIL IT WAS FINALLY REPLACED 11-2009. NOW IT IS DOING IT AGAIN. I CALLED THE DEALER AND THEY SAID THE NEW CAR WARRANTY IS UP AND THEY WILL NOT WARRANTY THEIR REPAIR BECAUSE IT HAS BEEN OVER 12 MONTHS. THE CAR NOW HAS 41,000 MILES AND THIS IS THE SECOND TIME THIS PROBLEM HAS OCCURRED. I SHOULD HAVE REPORTED IT THE FIRST TIME BUT FORD SEEMED TO BE TAKING RESPONSIBILITY AND THE WAY THEY TALKED TO ME I THOUGHT THERE WAS GOING TO BE A SAFETY RECALL. IT IS A TERRIBLE SAFETY HAZARD. NOW THAT THE NEW CAR WARRANTY IS UP THEIR MEMORIES HAVE GOTTEN BAD. THE LOCAL DEALER (KEN GARFF FORD) TOLD ME THEY ARE UNAWARE OF THIS BEING A PROBLEM WITH THE 2007 FIVE HUNDRED. WHICH IS TOTAL BULL BECAUSE THEY SURE WERE AWARE OF IT THE FIRST TIME A YEAR AND A HALF AGO. I AM REALLY DISGUSTED WITH MY DEALERSHIP. I AM WAITING TO SEE WHAT FORD MOTOR COMPANIES RESPONSE WILL BE. EITHER WAY I FELT IT WAS IMPORTANT TO LET OTHERS KNOW OF THIS DEFECT. I WONDER HOW MANY FENDER BENDERS HAVE BEEN CAUSED BY THIS. I AM AFRAID A PEDESTRIAN COULD BE HIT AND SERIOUSLY INJURED. *TR

NHTSA ODI #10409403

Official recalls

1

11V355000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Jul 13, 2011

FORD IS RECALLING CERTAIN MODEL YEAR 2007 FORD FIVE HUNDRED AND MERCURY MONTEGO VEHICLES MANUFACTURED FROM SEPTEMBER 5, 2006, THROUGH SEPTEMBER 11, 2006. THE FUEL TANKS MAY NOT HAVE CONSISTENT WELDS BETWEEN THE FUEL TANK AND FUEL FILLER NECK SPUD WHICH CAN AFFECT THE STRENGTH OF THE JOINT. SOME FUEL TANK SPUD WELDS MAY NOT PROVIDE THE EXPECTED STRENGTH IN THE EVENT OF A SEVERE REAR IMPACT TO THE VEHICLE. AN IMPROPER WELD CAN RESULT IN A CRACK IN THE JOINT WHICH COULD ILLUMINATE THE EMISSIONS MALFUNCTION INDICATOR LIGHT, CAUSE A FUEL ODOR, OR ALLOW FUEL TO LEAK OUT.

Consequence & remedy

Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE FUEL TANK FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE11018 · Idle Instability

Opened May 11, 2011 · Closed Feb 7, 2013

Status: closed (inferred from source dates) · Vehicle Speed Control

On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle body and reprogramming the PCM with software containing an updated idle speed control strategy.According to Ford, some of the affected vehicles may experience momentary, intermittent engine idle RPM surge (idle flare) when stopped or during low speed driving maneuvers such as in a parking lot or driveway.Unstable idle speed control (dips and flares) around the target engine speed (700 rpm) can occur in vehicles with deposit build-up in the throttle body when the system adjusts engine speed in response to changes in engine load, typically from power steering application or air-conditioner compressor cycling.Idle speed control logic is only active at vehicle speeds below 3.5 mph and when the accelerator pedal is not applied.Ford testing of a vehicle with a worst case throttle body measured a maximum idle flare of 1360 RPM lasting approximately 1 second, which Ford indicated was consistent with system design to limit vehicle speed and acceleration in idle control mode.Ford indicated that the test vehicle was held in place with normal brake effort and that vehicle speed remained under 4 mph without the brake pedal applied.In addition to throttle body deposit accumulation, symptoms associated with the condition may include Check Engine lamp illumination and diagnostic trouble codes (DTCs) P0505, P0506 or P061B.Ford attributed the surge condition to changes in idle air flow resulting from the progressive buildup of deposits in the throttle body from normal Positive Crankcase Ventilation (PCV) system operation.This condition was not adequately compensated for in the original Powertrain Control Module (PCM) calibration.Ford issued a technical service bulletin on August 15, 2011 (TSB 11-8-5), releasing an updated powertrain control calibration for vehicles with CVT transmissions.On October 19, 2011, Ford issued a second bulletin (TSB 11-10-21) superseding TSB 11-8-5 and including updated powertrain control calibration for vehicles with 6-speed transmissions.Prior to Ford issuing the TSB?s, owner?s experiencing the alleged defect either received no repairs, if dealers could not duplicate the condition, or had the throttle body cleaned or replaced, which only provided temporary correction until the throttle deposit build-up returned.Ford?s revised powertrain calibrations appear to be effective remedies for the idle instability caused by build-up of throttle body deposits.However, even after the TSB?s were released, many owners experiencing the condition continued to have difficulty with proper diagnosis and repair as dealers were often either unable to duplicate the condition or were unfamiliar with the new repair procedures.Ford's new program addresses those concerns.NHTSA's testing and complaint analysis indicate that the idle speed control issue in the subject vehicles can only occur at very low speeds, are very brief events, are easily controlled by moderate brake pedal forces and result in minor increases in vehicle speed even with no braking.This investigation is closed.The closing of this in