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2007 Ford Five Hundred

Owner reports · Recalls · Investigations

When problems were reported

Mileage at the reported incident

179 reports with mileage · 20 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Vehicle Speed Control. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

17 crash reports3 fire reports4 injury reports

Engine And Engine Cooling complaints

19 reports
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72,000 miles · Jul 25, 2011
Engine And Engine Cooling

AFTER ONLY 72000 MILES, MY A/C COMPRESSOR ON THE 2007 FORD FIVE HUNDRED HAS GIVEN OUT, LEAVING ME A HEFTY REPAIR BILL OF $1300+! MY CAR IS CURRENTLY IN A PRIVATE MECHANIC'S SHOP BEING WORKED ON AND HE HAS COMPLETED OUR REGULAR MAINTENANCE ON THE VEHICLE. THE A/C WOULD WORK AT SPEEDS OVER 45 MPH, BUT IN 100 DEGREE HEAT HERE IN…

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AFTER ONLY 72000 MILES, MY A/C COMPRESSOR ON THE 2007 FORD FIVE HUNDRED HAS GIVEN OUT, LEAVING ME A HEFTY REPAIR BILL OF $1300+! MY CAR IS CURRENTLY IN A PRIVATE MECHANIC'S SHOP BEING WORKED ON AND HE HAS COMPLETED OUR REGULAR MAINTENANCE ON THE VEHICLE. THE A/C WOULD WORK AT SPEEDS OVER 45 MPH, BUT IN 100 DEGREE HEAT HERE IN TEXAS ALL SUMMER, IN STOP AND GO TRAFFIC, IT WAS MISERABLE. *TR

NHTSA ODI #10415063

75,000 miles · Jun 22, 2011
Electronic Stability Control (esc)Engine And Engine CoolingVehicle Speed Control

WHEN BACKING OUT OF A PARKING SPACE, CAR WILL LUNGE BACK A FEW FEET. JUST LAST WEEK, I WAS BACKING OUT OF A PARKING SPACE AT A STORE AND IT LUNGED FIVE TIMES BEFORE I TOOK IT OUT OF REVERSE AND PUT IT INTO DRIVE. IT LUNGED AGAIN FORWARD AND THEN I WAS ABLE TO DRIVE IT HOME. IF MY FOOT IS NOT ON THE BRAKE, THE CAR WILL CONTINUE…

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WHEN BACKING OUT OF A PARKING SPACE, CAR WILL LUNGE BACK A FEW FEET. JUST LAST WEEK, I WAS BACKING OUT OF A PARKING SPACE AT A STORE AND IT LUNGED FIVE TIMES BEFORE I TOOK IT OUT OF REVERSE AND PUT IT INTO DRIVE. IT LUNGED AGAIN FORWARD AND THEN I WAS ABLE TO DRIVE IT HOME. IF MY FOOT IS NOT ON THE BRAKE, THE CAR WILL CONTINUE TO LUNGE UNLESS IT IS STOPPED EITHER BY BRAKING OR HITTING SOMETHING. WHEN IN A DRIVE-THRU, WITH FOOT ON THE BRAKE, WHEN I RELEASE THE BRAKE THE CAR WILL LUNGE FORWARD. AFTER RESEARCHING THE PROBLEM, PEOPLE HAVE STATED IT IS A PROBLEM WITH THE THROTTLE AND IT COULD COST 500.00 + DOLLARS TO REPAIR. IT IS A FACTORY MISTAKE THAT FORD IS NOT TAKING RESPONSIBILITY FOR. I WAS ADVISED TO FILE A COMPLAINT WITH NHTSA JUST IN CASE AN ACCIDENT OCCURS BECAUSE OF THIS PROBLEM. WE ARE TAKING THE CAR IN TO SEE IF WE CAN AFFORD THE REPAIR ON OUR OWN NEXT WEEK. IF IT IS THE THROTTLE AND DOES COST AS MUCH AS OTHERS HAVE CLAIMED, WE WILL NOT BE ABLE TO AFFORD THE REPAIR.

NHTSA ODI #10409510

92,000 miles · Jun 14, 2011
Engine And Engine Cooling

A/C COMPRESSOR IN 2007 FORD FIVE HUNDRED WENT OUT WITH APPROX 91,000 MILES. *TR

NHTSA ODI #10406263

27,465 miles · Jun 10, 2011
Engine And Engine Cooling

AIR CONDITIONER HAS GONE OUT AT 27,465 MILES, WARRANTY HAS EXPIRED AND THEY TELL ME IT WILL COST 1700.00 DOLLARS TO FIX! NOT FIXED AT THIS POINT, WILL BE TALKING TO FORD DEALERSHIP ABOUT THIS ONE. *TR

NHTSA ODI #10405927

88,000 miles · Mar 12, 2011
Engine And Engine Cooling

I JUST BOUGHT MY 2007 FORD FIVE HUNDRED 3 WEEKS AGO AND I WAS DRIVING AND ALL OF A SUDDEN THE RPM STARTING GOING UP REALLY HIGH THE THROTTLE LIGHT(WRENCH) CAME ON AND MY CAR STARTED SLOWING DOWN. I PULLED OVER, JUST AVOIDED GETTING SMASHED IN THE REAR FROM A TRUCK AND MY CAR STOPPED MOVING. I CUT THE CAR OFF THEN TRIED TO CRANK …

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I JUST BOUGHT MY 2007 FORD FIVE HUNDRED 3 WEEKS AGO AND I WAS DRIVING AND ALL OF A SUDDEN THE RPM STARTING GOING UP REALLY HIGH THE THROTTLE LIGHT(WRENCH) CAME ON AND MY CAR STARTED SLOWING DOWN. I PULLED OVER, JUST AVOIDED GETTING SMASHED IN THE REAR FROM A TRUCK AND MY CAR STOPPED MOVING. I CUT THE CAR OFF THEN TRIED TO CRANK IT BACK UP AT FIRST IT DIDN'T START THEN IT CRANKED 2ND TIME BUT THEN THE CHECK ENGINE LIGHT WAS ON AND STAYED ON. I TOOK IT TO A MECHANIC HE SAID SOMETHING ABOUT A THROTTLE CODE HE SAID HE WANTED TO GIVE IT A SECOND CHANCE. HE RESET THE CODES AND ALL LIGHTS WERE OFF. WELL, ABOUT 2 DAYS LATER WHILE DRIVING TO WORK THE SAME THING HAPPENED WHICH HE SAID SHOULDN'T HAPPEN ANYMORE. I CALLED HE SAID SOMETHING ABOUT FORD HAVING TO ORDER THE PART AND FIX THE CAR. I WENT ON SEVERAL ONLINE FORUMS AND FOUND THAT MANY OTHER FORD 500 HUNDRED CUSTOMERS WERE/ARE HAVING THE SAME PROBLEM AND WHEN THEY TRIED TO GET IT FIXED IT ONLY RE-APPEARED AGAIN LATER. SOMETHING IS NOT RIGHT WITH THIS. THIS SHOULD BE A RECALL.. SINCERELY, VERY VERY UNSATISFIED FIRST TIME FORD CUSTOMER....... *TR

NHTSA ODI #10389923

61,000 miles · Oct 4, 2010
Engine And Engine CoolingVehicle Speed ControlCrash

I PURCHASED A FORD 500 07 IN MARCH OF 2010. PRIOR TO THE 60,000 MILE WARRANTY ENDING, I TOOK THE CAR BACK TWICE FOR A SURGING PROBLEM GOING FROM DRIVE/REVERSE. THE FIRST TIME THE SHOP COULD NOT FIND A PROBLEM. THE SECOND TIME THE SERVICE MGR. AND DAUGHTER DID A TEST DRIVE. RIGHT OFF THE BAT THE CAR SURGED. HE CALLED ME AND…

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I PURCHASED A FORD 500 07 IN MARCH OF 2010. PRIOR TO THE 60,000 MILE WARRANTY ENDING, I TOOK THE CAR BACK TWICE FOR A SURGING PROBLEM GOING FROM DRIVE/REVERSE. THE FIRST TIME THE SHOP COULD NOT FIND A PROBLEM. THE SECOND TIME THE SERVICE MGR. AND DAUGHTER DID A TEST DRIVE. RIGHT OFF THE BAT THE CAR SURGED. HE CALLED ME AND TOLD ME TO BRING THE CAR BACK ONE MORNING SO HE COULD KEEP IT ALL DAY. I COULD NOT DO THIS AT THE TIME, THIS IS MY ONLY MEANS OF TRANSPORTATION. ON 10/2/10 WHILE BACKING UP IN THE EMERGENCY LANE ON THE INTERSTATE. MY CAR ACCELERATED ON IT OWN, WHILE MOVING BACKWARDS. I HIT THE BRAKE THE ACCELERATOR WENT TO THE FLOOR. I LIFTED MY FOOT OFF THE BRAKE IT TOOK OFF AGAIN. THE RPM HAND WAS GOING CRAZY. I HAD NO CONTROL. THE CAR WENT INTO A SPIN, I ENDED UP IN THE DITCH WHILE HITTING ANOTHER CAR. LUCKILY WE ARE STILL ALIVE. *TR....UPDATED 08/08/16 *BF *TR

NHTSA ODI #10359056

60,000 miles · Sep 26, 2010
Engine And Engine Cooling

AT LOW SPEEDS, USUALLY WHILE EASING INTO MY GARAGE, OR WHILE BACKING OUT, THE ENGINE OF MY 2007 FORD 500 SURGES CAUSING THE VEHICLE TO LURCH. I TOOK THE CAR TO MY DEALER WHO DIAGNOSED THE PROBLEM AS "INTERNAL FAILURE WITH THROTTLE BODY ASSEMBLY" AND RECOMMENDED REPLACEMENT FOR AN ESTIMATED COST OF MORE THAN $800. I PAID $97.20…

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AT LOW SPEEDS, USUALLY WHILE EASING INTO MY GARAGE, OR WHILE BACKING OUT, THE ENGINE OF MY 2007 FORD 500 SURGES CAUSING THE VEHICLE TO LURCH. I TOOK THE CAR TO MY DEALER WHO DIAGNOSED THE PROBLEM AS "INTERNAL FAILURE WITH THROTTLE BODY ASSEMBLY" AND RECOMMENDED REPLACEMENT FOR AN ESTIMATED COST OF MORE THAN $800. I PAID $97.20 TO HAVE THE PROBLEM IDENTIFIED. IT SEEMS THIS IS A BASIC SAFETY ISSUE THAT THE MANUFACTURER SHOULD FIX IF IT IS HAPPENING REGULARLY. I AM LOOKING FOR INFORMATION TO GO BACK TO THE DEALER AND ASK THAT THEY FIX IT WITHOUT CHARGE. *TR

NHTSA ODI #10357660

20,000 miles · Apr 12, 2007
Engine And Engine CoolingUnknown Or OtherFire

I HAD JUST DRIVEN TO MY BROTHER'S HOUSE IN WV. MY WIFE AND I GOT OUT OF THE CAR AND WENT INSIDE. ABOUT 15 MINUTES LATER MY BROTHER SAW SMOKE IN THE WINDOW AND SAW THAT MY CAR WAS ON FIRE. WE ALL WENT OUTSIDE AND WHILE THEY CALLED THE FIRE DEPARTMENT I TRIED TO PUT THE FIRE OUT WITH A HOSE. I COULD ONLY KNOCK IT DOWN SOME TO…

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I HAD JUST DRIVEN TO MY BROTHER'S HOUSE IN WV. MY WIFE AND I GOT OUT OF THE CAR AND WENT INSIDE. ABOUT 15 MINUTES LATER MY BROTHER SAW SMOKE IN THE WINDOW AND SAW THAT MY CAR WAS ON FIRE. WE ALL WENT OUTSIDE AND WHILE THEY CALLED THE FIRE DEPARTMENT I TRIED TO PUT THE FIRE OUT WITH A HOSE. I COULD ONLY KNOCK IT DOWN SOME TO KEEP IT FROM SPREADING BUT WHEN THE FIRE DEPT GOT THEY PUT IT OUT. *JB

NHTSA ODI #10187705

11,400 miles · Mar 7, 2007
Electrical SystemEngine And Engine Cooling

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE VEHICLE SUSTAINED DAMAGE DURING A TORNADO. AFTER HAVING THE VEHICLE REPAIRED THE BATTERY AND THE OIL LIGHT ILLUMINATED. THE OIL LEVELS IN THE VEHICLE WERE NORMAL. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGE WAS 11,090. *AK

NHTSA ODI #10184438

Official recalls

1

11V355000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Jul 13, 2011

FORD IS RECALLING CERTAIN MODEL YEAR 2007 FORD FIVE HUNDRED AND MERCURY MONTEGO VEHICLES MANUFACTURED FROM SEPTEMBER 5, 2006, THROUGH SEPTEMBER 11, 2006. THE FUEL TANKS MAY NOT HAVE CONSISTENT WELDS BETWEEN THE FUEL TANK AND FUEL FILLER NECK SPUD WHICH CAN AFFECT THE STRENGTH OF THE JOINT. SOME FUEL TANK SPUD WELDS MAY NOT PROVIDE THE EXPECTED STRENGTH IN THE EVENT OF A SEVERE REAR IMPACT TO THE VEHICLE. AN IMPROPER WELD CAN RESULT IN A CRACK IN THE JOINT WHICH COULD ILLUMINATE THE EMISSIONS MALFUNCTION INDICATOR LIGHT, CAUSE A FUEL ODOR, OR ALLOW FUEL TO LEAK OUT.

Consequence & remedy

Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE FUEL TANK FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE11018 · Idle Instability

Opened May 11, 2011 · Closed Feb 7, 2013

Status: closed (inferred from source dates) · Vehicle Speed Control

On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle body and reprogramming the PCM with software containing an updated idle speed control strategy.According to Ford, some of the affected vehicles may experience momentary, intermittent engine idle RPM surge (idle flare) when stopped or during low speed driving maneuvers such as in a parking lot or driveway.Unstable idle speed control (dips and flares) around the target engine speed (700 rpm) can occur in vehicles with deposit build-up in the throttle body when the system adjusts engine speed in response to changes in engine load, typically from power steering application or air-conditioner compressor cycling.Idle speed control logic is only active at vehicle speeds below 3.5 mph and when the accelerator pedal is not applied.Ford testing of a vehicle with a worst case throttle body measured a maximum idle flare of 1360 RPM lasting approximately 1 second, which Ford indicated was consistent with system design to limit vehicle speed and acceleration in idle control mode.Ford indicated that the test vehicle was held in place with normal brake effort and that vehicle speed remained under 4 mph without the brake pedal applied.In addition to throttle body deposit accumulation, symptoms associated with the condition may include Check Engine lamp illumination and diagnostic trouble codes (DTCs) P0505, P0506 or P061B.Ford attributed the surge condition to changes in idle air flow resulting from the progressive buildup of deposits in the throttle body from normal Positive Crankcase Ventilation (PCV) system operation.This condition was not adequately compensated for in the original Powertrain Control Module (PCM) calibration.Ford issued a technical service bulletin on August 15, 2011 (TSB 11-8-5), releasing an updated powertrain control calibration for vehicles with CVT transmissions.On October 19, 2011, Ford issued a second bulletin (TSB 11-10-21) superseding TSB 11-8-5 and including updated powertrain control calibration for vehicles with 6-speed transmissions.Prior to Ford issuing the TSB?s, owner?s experiencing the alleged defect either received no repairs, if dealers could not duplicate the condition, or had the throttle body cleaned or replaced, which only provided temporary correction until the throttle deposit build-up returned.Ford?s revised powertrain calibrations appear to be effective remedies for the idle instability caused by build-up of throttle body deposits.However, even after the TSB?s were released, many owners experiencing the condition continued to have difficulty with proper diagnosis and repair as dealers were often either unable to duplicate the condition or were unfamiliar with the new repair procedures.Ford's new program addresses those concerns.NHTSA's testing and complaint analysis indicate that the idle speed control issue in the subject vehicles can only occur at very low speeds, are very brief events, are easily controlled by moderate brake pedal forces and result in minor increases in vehicle speed even with no braking.This investigation is closed.The closing of this in