2005 Ford Five Hundred

LEAVING A GROCER AT 13:15 ON 9/7/2015 STARTED TO BACK OUT OF PARKING SPOT WHEN AUTO SUDDENLY ACCELERATED BACKWARD, ACROSS THE AISLE AND SLAMMED INTO PARKED VEHICLE WITH IMPACT SENDING THAT AUTO INTO A 3RD. DAMAGES TO BOTH VEHICLES. WHEN I WENT TO PULL INTO MY ORIGINAL SLOT TO DEAL WITH SITUATION, AS SOON AS I REMOVED FOOT FROM BRAKE, AUTO LUNGED FORWARD AT HIGH RATE OF SPEED, JUMPED A 6" LANDSCAPE CURB AND PLOWED INTO THE FRONT END OF A CADILLAC SRX CAUSING MAJOR DAMAGE TO THAT VEHICLE, STILL UNK TOTAL DAMAGE TO MINE. IT WAS A VERY HOT DAY AND THE AC WAS RUNNING. NO OTHER VEHICLES WERE OCCUPIED OTHER THAN MINE, AND I WAS SOLE OCCUPANT. MY AIRBAG DID NOT DEPLOY AND PASSENGER'S WAS NOT TURNED ON. I DID RECEIVE A SIGNIFICANT BRUISE ON MY STERNUM FROM THE SHOULDER COMPONENT OF MY SEAT BELT. MY FOOT WAS NOT ON THE ACCELERATOR FOR EITHER "LUNGE". CRASHES WERE WITNESSED AND PEORIA AZ POLICE DID RESPOND WITH 2 UNITS. OFFICERS DID TAKE INFORMATION, BUT WHEN I INQUIRED ABOUT INCIDENT # FOR MY RECORDS OFFICER RESPONDED THAT THERE WOULD BE NO REPORT AND NO CITATIONS AS IT OCCURRED ON PRIVATE PROPERTY. MY INSURANCE CARRIER WAS CONTACTED FROM SITE, BUT BEING A HOLIDAY, I WAS NOT ABLE TO SPEAK WITH ADJUSTER AT THAT TIME. KNOWING THAT IT WAS NOT MY ACTIONS THAT CAUSED THIS INCIDENT, I CHECKED THE NEXT DAY AND DISCOVERED THAT THIS IDENTICAL SITUATION HAD BEEN UNDER INVESTIGATION WITH NHTSA AT THE TIME I PURCHASED THE CAR ON OR ABOUT 11/16/12 AT WHICH A SERVICE PROGRAM TO RETIFY WAS IN EFFECT. WITH MY INCIDENT THOUGH, MAJOR DAMAGE OCCURRED. NEITHER AT THE TIME OF PURCHASE, NOR THROUGHOUT THE INVESTIGATION & TENURE OF MY OWNERSHIP (CURRENT) WAS I NOTIFIED OF THE KNOWN SAFETY PROBLEM NOR IT'S PROGRAM TO MITIGATE. ATTACHED AERIAL PHOTO SHOWS BACK TO BACK DIMENSION TO FIRST IMPACT AND BACK TO FRONT DIMENSION OF 2ND. I WAS PARKED IN POSITION OF WHITE VEHICLE.

TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE WAS SHIFTED OUT OF PARK AND THE RPM GAUGE FLUCTUATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RPM SURGE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000. THE VIN WAS UNAVAILABLE. MA 10/25/15 *CN

I WAS IN HEAVY TRAFFIC AND THE CAR JUST STALLED OUT ON ME WHILE SITTING AT A LIGHT. HAD TO PUT MY HAZARDS ON AND TRY TO RESTART CAR, RESTARTED AND THEN AS SOON AS I PUT IT INTO DRIVE IT STALLED AGAIN. THIS HAPPENED 3-4 TIMES UNTIL I COULD MOVE TO THE NEXT LIGHT AND STOP AND GO THROUGH THE WHOLE PROCESS ALL OVER AGAIN. FINALLY GOT ON THE HIGHWAY AND GOT HOME. THOUGHT IT WAS A FLUKE. HAPPENED A SECOND TIME WHILE PICKING UP CHILDREN FROM DAYCARE. STALLED OUT WHILE AT LOW RPM AND WOULD NOT RESTART. HAD TO HAVE IT TOWED. HAD FUEL FILTER REPLACED. HAPPENED A THIRD TIME AT THE STORE. HAD TO HAVE IT TOWED. TOWED IT TO THE DEALER AND THE DEALER SPENT OVER 6 HOURS TO COME TO THE CONCLUSION THAT THROTTLE BODY NEEDED TO BE CLEANED AND PCM REPROGRAMMED/UPDATED. WITHOUT MUCH CONFIDENCE, THEY RETURNED THE CAR TO ME AND SAID THEY COULD NOT REPLICATE THE PROBLEM. DROVE IT FOR A DAY AND THEN HAD THE SAME PROBLEM IN TRAFFIC WHEN AT LOW RPM, WITH CHILDREN IN CAR AT INTERSECTION CAR STALLED OUT! FINALLY GOT IT STARTED BY HOLDING BRAKE AND PUSHING ON ACCELERATOR WHILE PUTTING IT INTO DRIVE SO THAT IT WOULD NOT STALL OUT. DROVE IT HOME AND HAVE NOT TAKEN IT OUT SINCE. EXPECT THE THROTTLE BODY NEEDS TO BE REPLACED BUT DON'T WANT TO SPEND ANY MORE MONEY ON "DIAGNOSTICS" WHEN FORD KNOWS THIS IS A PROBLEM PART AND THEY NEED TO STAND BEHIND IT!!!!! THEY HAVE PUT MY FAMILY AT RISK MORE THAN ONCE AND THEY NEED TO FIX THIS PROBLEM BEFORE SOMEONE GETS HURT.

THIS PROBLEM IS GOING FOR A WHILE, EVEN IN A STOP LIGHT, FOOT ON BRAKE PEDAL THE ENGINE ACCELERATE HIMSELF AND WHILE SHIFTING FROM PARK TO REVERSE OR DRIVE THE SOUND ON THE TRANSMISSION IS HARD. IT GO FROM 700 RPMS TO 1300 RPMS ON SECONDS, AND NOW IS WORSE. TOOK THE VEHICLE TO TWO FORD REPAIR DEALERS, AFTER PUTTING ON THE COMPUTER,BOTH WANTED TO CHARGE ME $6,000.00 ON A TRANSMISSION, EVEN KNOWING THE RECALLS ON THIS UNITS.THIS CAR LOOKS LIKE NEW I CAN SEND YOU PHOTOS, AND I LOVE MY CAR.

AS I WAS DRIVING DOWN 9E AT APPROXIMATELY 3:20PM, I HIT A POTHOLE AND POPPED MY TIRE. I PULLED OVER TO THE SIDE OF THE ROAD AND AFTER CONTACTING MY ROADSIDE ASSISTANCE, I REALIZED THAT THERE WAS 3 OTHER VEHICLES THAT HAD BEEN HIT BY THE POTHOLE AS WELL. THE POLICE WAS NOTIFIED AND PROVIDED EACH DRIVER WITH AN ACCIDENT REPORT. *TR

ONE DAY DRIVING MY FORD FIVE HUNDRED AS I AM GETTIN ON THE FREEWAY THE CAR DIDNT ACCELERATE EFFECTIVELY ACTIVATING RPM SURGES BUT THE CAR WOULDN'T SPEED MORE THAN 30MPH DOING SO TAKING LONG NEARLY CAUSING A ACCIDENT IN ADDITION TO SLOWING FLOW OF TRAFFIC AFTER FINALLY GETTING HOME AND PARKED THE NEXT DAY THE CAR DIDN'T START IT WOULD CRANK BUT WOULDN'T START I HAD A MECHANIC COME LOOK AT THE CAR EVERYTHING WAS IN ORDER THE PCM WOULD ALSO CLICK WHEN TRYING TO START AFTER DOING RESEARCH I DISCOVERED NHTSA HAD A RECALL FOR FORD FIVE HUNDREDS 12N03 AND IN THE SUMMARY IT INCLUDED THROTTLE AND PCM REPROGRAMMING AND CLEANING OR REPLACING THE THROTTLE BODY. THEREFORE I BROUGHT THE CAR TO A FORD DEALERSHIP AND THEY CONFIRMED THESES BEING THE CARS ISSUES HOWEVER FORD DEALERSHIP SAID THAT MY PCM NEEDED TO BE REPLACED NOT REPROGRAMMED WHICH IS NOT COVERED UNDER 12N03 PROTECTION PROGRAM. *TR

I PURCHASED NEW IN 2005 A FORD FIVE HUNDRED LIMITED FROM A DEALERSHIP. I HAVE DRIVEN IT AND HAVE BEEN MORE THAN SATISFIED WITH IT. I HAVE HAD TO DO SOME WORK TO IT THAT ACCORDING TO THE DEALERSHIPS ARE COMMON PROBLEMS SUCH AS SWAY BAR ENDS AND A CV JOINT.ESPECIALLY LIVING IN THE NORTHEAST. THE REASON I'M FILING THIS SAFETY COMPLAINT IS DUE TO THE THROTTLE BODY ON THIS MODEL VEHICLE. APPROX A MONTH OR TWO AGO AS WHILE DRIVING, MY CAR ENGINE WOULD REV UP SLIGHTLY AND MOMENTARILY. SHORTLY AFTER THAT STARTED THE VEHICLE (6 SPEED AUTOMATIC) WOULD NOT SHIFT PROPERLY. I WOULD ONLY SHIFT UP IF I WOULD LET OFF THE GAS PEDDLE, SHORTLY AFTER THAT, THE CHECK ENGINE LIGHT CAME ON AND THEN SHORTLY AFTER THAT WHILE DRIVING AT ANY GIVEN SPEED IT WOULD GO INTO "FAIL SAFE" CHECK ENGINE MODE. I BROUGHT IT TO A MECHANIC AND THEY FOUND CODES THAT HAD TO DO WITH THE VEHICLE FUEL SYSTEM RUNNING "RICH" BUT COULD NOT TELL ME WHAT IT WAS EXACTLY. I THEN STARTED READING ABOUT MY VEHICLE AND SIMILAR PROBLEMS AND FOUND THAT MANY OWNERS HAVE COMPLAINED ABOUT THE SAME PROBLEM AND FOUND THAT IT WAS A THROTTLE BODY PROBLEM THAT FORD NEW ABOUT ON SEVERAL MODELS (INCLUDING MERCURY) FORD DID NOT DO A RECALL ON THIS PROBLEM BUT RATHER SENT A LETTER TO OWNERS ( I NEVER RECEIVED) SAYING THAT THEY WOULD CLEAN THE THROTTLE BODY AND RESET THE CONTROL COMPUTER. THE LETTER CAME OUT IN 2012. THE LETTER SAID THAT THE PROBLEM WOULD BE COVERED FREE ON VEHICLES THAT HAD LESS THAN 150,000 AND UNDER TEN YEARS. I DO NOT QUALIFY FOR THE MILEAGE. I HAVE HAD THE DEALERSHIP CLEAN THE PLATES OF THE THROTTLE BODY AS THE LETTER SAID AND PAID FOR IT BUT THE PROBLEM PERSIST AND IN FACT IS WORSE. I CALLED FORD CUSTOMER SERVICE THAT SAID THAT THERE WAS NOTHING THEY DO OTHER THAN GO TO ANOTHER FORD DEALERSHIP TO SEE IF THEY COULD HELP. A CAR STALLING WHILE IN IN TRAFFIC IS VERY DANGEROUS AND FORD SHOULD TAKE RESPONSIBILITY. *TR