2005 Ford Five Hundred

FORD RECALL NO. 06S45 DID NOT FIX THE PROBLEM. OUR FORD FIVE HUNDRED DRIVERS DOOR FAILED TO LATCH THE DAY AFTER A TRIP THROUGH THE CAR WASH IN BELOW FREEZING WEATHER. MY WIFE TRIED TO LATCH THE DOOR MANY TIMES AND LOCKED AND UNLOCKED IT SEVERAL TIMES. IT FINALLY LATCHED. THE LOCAL DEALER LOOKED AT IT AND LUBED IT (AGAIN). THE TECHNICIAN STATED THAT THIS WAS NOT THE FIRST ONE HE HAD SEEN. *JB

DRIVING MY 2005 FORD 500 WITH 36, 216 MILES TO WORK IN A.M. ON 1/22/07, SUDDENLY EXPERIENCED CAR GOING FROM SIDE TO SIDE WHILE DRIVING ON HIGHWAY. HARD TO CONTROL, HAD TO GREATLY REDUCE SPEED TO KEEP CONTROL OF VEHICLE. UPON ACCELERATING, FELT AS IF I WAS HAVING TO PULL THE VEHICLE DOWN THE ROAD. TOOK IMMEDIATELY TO FORD DEALERSHIP AND WAS TOLD THAT THE SWAY BAR IN THE REAR WAS BAD. SERVICE TOLD ME THAT THIS WAS VERY UNUSUAL AND ADVISED ME TO CONTACT FORD DIRECTLY. PHONED FORD AND WAS TOLD THAT THEY WOULD HAVE TO RESEARCH THE SWAY BAR PROBLEM MORE AND WOULD CONTACT ME WITHIN 2-3 BUSINESS DAYS. CURRENTLY WAITING ON PARTS FOR REPAIR, AS DEALERSHIP DOES NOT KEEP THEM IN STOCK DUE TO THIS BEING A VERY RARE OCCURRENCE. SERVICE FEELS THAT FACTORY SWAY BAR MUST HAVE BEEN DEFECTIVE. *JB

TOOK MY 2005 FORD FIVE HUNDRED IN FOR AN OIL CHANGE AND TIRE ROTATION (17K MILES), 12 MONTHS OLD. WAS CALLED BY THE FORD DEALER SERVICE MANGER AND TOLD I NEEDED REAR BRAKE PADS ASAP!. I QUESTION HOW A CAR THAT HAS ONLY BEEN OWNED FOR 12 MONTHS NEED BRAKES (AND ONLY REAR ONES!). TOLD FORD KNOWS OF THE PROBLEM AND RESIGNED THE PADS, BUT I WOULD HAVE TO PAY $250 FOR THE BRAKE JOB (I DECLINED). MULTIPLE CONTACTS (VIA EMAIL) TO FORD HQTS. HAVE BEEN A WASTE OF TIME. NO RESPONSE TO THE PROBLEM, NO ATTEMPT TO RESOLVE THE ISSUE. *NM

TL* - THE CONTACT HAS A 2005 FORD 500 WITH AN ODOMETER READING OF 34900 MILES AND HIS REAR BREAK PADS HAVE WORN OUT. THE CONTACT HEARD A GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE AND FOUND THAT HIS REAR BREAK PADS ARE GRINDING INTO THE ROTORS, BUT HIS FRONT BREAK PADS ARE LESS THAN HALF WAY WARN. THE CONTACT STATED THAT THERE IS SERVICE BULLETIN (06-22-17) FROM FORD WHICH STATES THAT DEFECTIVE MATERIALS USED ON THE REAR BREAK PADS. THE CONTACT TOOK THE VEHICLE TO THE DEALER (WEBSTER DUDLEY LINCOLN MERCURY) AND THEY STATED THAT HE WAS NOT COVERED BY FORD AND HE WOULD HAVE TO PAY FOR THE REPAIR. THE CONTACT ALSO CALLED FORD AND STATED THAT IT IS A WEAR ITEM AND IS NO LONGER COVERED. *NM

PURCHASED 2005 FORD 500 NEW ON OCT 11, 2005. AT FIRST OIL CHANGE 3000 MILES ON JAN 10, 2006 I REPORTED VIBRATION AND POPPING ON RIGHT FRONT OF CAR. THEY REPLACED UPPER STRUT MOUNTS/BEARINGS. VIBRATION CONTINUED. ON MARCH 7, 2006 A TIRE SPECIALIST STATED TIRES WERE SHOWING LIGHT CHOPPING ON THE OUTER EDGES AND THE RIGHT FRONT TIRE HAD IT. MARCH 8, 2006 RETURNED TO DEALERSHIP REPORTED THE VIBRATION AGAIN-NOTHING DONE. TIRES CHECKED. MAY 30, 2006 REPORTED VIBRATION. DID ROAD FORCE BALANCE . VIBRATION CONTINUED. AUG 8, 2006 TOLD THE MGR ABOUT THE VIBRATION AGAIN. WEEK OF OCT 9 THE MGR SAID NOTHING MORE COULD BE DONE. MGR SAID HIS SERVICE REP WOULD NOT BE BACK FOR 2-3 MONTHS. I ASKED THE MANAGER IF I COULD CONTACT HIS SERVICE REP AND HE SAID NO. OCT 19, 2006 CALLED BILL MCCORT, TOOK CAR TO THE GARAGE AGAIN. TEST DROVE WITH BILL MCCORT, JOE ESSEX, TECH, MY HUSBAND, AND MYSELF. TECH CONFIRMED THE VIBRATION. CAR LEFT AT DEALERSHIP.. SCOTT VASKO, ASST. SERVICE MGR. CALLED AND TOLD US ALL READINGS WERE WITHIN SPECS. SAID THEY DID FOUR HOOK-UPS FOR TESTING. STILL VIBRATING. OCT 19, 2006 BILL MCCORT AUTHORIZED THE CONTINENTAL TIRES BE REPLACED BY NEW MICHELIN TIRES. STILL VIBRATING AFTER NEW TIRES WERE PUT ON. OCT 20, 2006 MET PHYLLIS STOVES AND, OWNER OF DEALERSHIP. SHE DROVE MY CAR AND FELT VIBRATION. OCT 21, 2006 STOVES AND, MY HUSBAND , AND MYSELF DROVE TWO 2007 FORD FIVE HUNDREDS. THEY HAD THE SAME VIBRATION. STOVES SAID SHE WOULD E-MAIL AN ENGINEER AND WILL CONTACT US WEEK AFTER NEXT STOVES CALLED ME AND ASKED ME TO BRING THE CAR TO THE DEALERSHIP BECAUSE AN ENGINEER WAS COMING TO LOOK AT MY CAR. I WAS NOT ALLOWED TO SEE OR TALK TO THE ENGINEER. STOVES SAID CUSTOMERS ARE NOT ALLOWED TO MEET WITH OR TALK TO THE ENGINEER. LATER STOVES CALLED AND TOLD ME SHE AND THE ENGINEER DROVE MY CAR AND IT DROVE WONDERFULLY. VIBRATION CONTINUES. I ONCE AGAIN REPORTED JAN 4, 2007. *JB

RECEIVED A RECALL NOTICE FROM FORD MOCO. TOOK THE WIFES VEHICLE INTO THE DEALERSHIP FOR REPAIRS, THE TECHNICIAN CALLED AND SAID THE CAR WAS REPAIRED AND WE TOOK THE VEHICLE HOME. I TOOK THE VEHICLE TO WORK THAT EVENING AND WHEN I GOT OFF WORK MY FREIND AND I THAT RIDES TO WORK WITH ME NOTICED THAST THE DOOR STILL WASN'T SHUTTING PROPERLY. I SLAMMED THE DOOR 3 OR4 TIMES AND THOUGHT IT HAD LATCHED AS THE DOME LIGHT WENT OUT. I DROPPED MY FREIND OFF AT HIS HOME AND WAS HEADING TO A NEARBY CONVENIENCE STORE WHEN THE DOOR POPPED OPEN. I WAS STARTLED AND WAS TRYING TO CLOSE THE DOOR, WHILE I WAS DISTRACTED WITH THE DOOR I WENT OFF THE ROAD AND STRUCK A POWER POLE AND CHAIN LINK FENCE. I REFUSED AN AMBULANCE RIDE TO THE HOSPITAL BUT HAD TO GO LATER WITH NECH PAIN.

UPON STARTING CAR AND A FEW MINUTES AFTER DRIVING THE CAR, THE CAR STARTS TO SPIT AND SPUTTER AND TOTALLY SHUTS DOWN. THIS HAS HAPPENED AT LEAST 8 TIMES IN THE PAST 4 MONTHS AND HAS LEFT ME TO SWERVE ON THE HIGHWAY BEFORE IT SHUTS COMPLETELY DOWN SO I AM NOT IN A DANGEROUS SITUATION (COMPLETELY STOPPED IN THE MIDDLE OF FLOWING TRAFFIC). THE MESSAGE "ENGINE FAIL SAFE MODE" COMES ON. WE HAVE HAD CAR TO THE DEALER NUMEROUS TIMES AND THEY CANNOT FIND ANYTHING WRONG. PROBLEM HAS NOT BEEN FIXED AND CAR CONTINUES TO STOP. *JB

TL* - THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED WHEN THE VEHICLE WAS PARKED FOR AN EXTENDED PERIOD THE BRAKE PADS FAIL WHEN RESTARTING THE VEHICLE. THE VEHICLE HAD BEEN PARKED FOR ELEVEN DAYS WHEN THE INCIDENT OCCURRED. THE CONTACT WAS DRIVING 65 MPH AND COULD HEAR THE SOUND OF METAL GRINDING ON METAL WHEN ATTEMPTING TO APPLY THE BRAKES, IT WAS ALSO VERY DIFFICULT TO STOP THE VEHICLE. FORD AGREES THAT THE INCIDENT OCCURRED DUE TO PREMATURE WEAR ON THE VEHICLE. THE DEALER STATED THE CONTACT WAS LIABLE FOR THE REPAIR COST. THE CONTACT MAINTAINED THISWAS NOT A WEAR ISSUE INSTEAD ITWAS A SAFETY/FAILURE ISSUE. FORD REFUSED TO REIMBURSE THE CONTACT, BUT ADVISED THE CONTACT IT WAS UNSAFE TO DRIVE THE VEHICLE. FORD REDESIGNED THE BRAKE PADS DUE TO THIS INCIDENT. FORD STATED RUST APPEARS ON THE BRAKE PADS AFTER BEING PARKED FOR AN EXTENDED TIME. THE CONTACT'S VEHICLE WAS INSPECTED PRIOR TO THE INCIDENT AND THERE WAS NO EVIDENCE OF BRAKE PROBLEMS AT THE TIME. THE CONTACT REFERENCED FORD BULLETIN # 06-22-17. *AK