2019 Ford Fiesta

The contact owns a 2019 Ford Fiesta. The contact stated that while attempting to reverse, the back over prevention system became inoperable. The contact’s spouse reported that the rearview camera image was flickering. The contact was informed by Turo that the VIN was associated with NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts to complete the recall repair were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the parts were not yet available and referred the contact to the manufacturer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.

The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the recall notification was received almost a year ago. An unknown dealer was contacted, and the contact was informed that the part was not yet available for the recall repair. The manufacturer was not contacted. The contact had not experienced a failure.

The contact owns a 2019 Ford Fiesta. The contact stated that after refueling the vehicle, the contact attempted to start the vehicle, but the vehicle jerked and was difficult to start. The check engine warning light was illuminated. The contact stated that the failure had occurred on several occasions but was moderate whenever a lower amount of fuel was added to the vehicle. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The vehicle was taken to another independent mechanic, where the check engine warning light was turned off, but the failure persisted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2019 Ford Fiesta. The contact stated that while driving in reverse the backup camera had malfunctioned and the vehicle crashed into an apartment building parking garage attachment. During the crash the vehicle sustained damage to the passenger side rear bumper. No damage to the garage attachment had occurred. No injuries were reported and no police report was taken. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not contacted. The contact later received a recall notice for NHTSA Campaign Number: 25V659000(BACK OVER PREVENTION). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 52,000.

The contact owns a 2019 Ford Fiesta. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview image appeared upside down. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The vehicle was taken to the dealer, where it was diagnosed, and determined that the rearview camera module had failed and needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 13,266.

The contact owns a 2019 Ford Fiesta. The contact stated that while in reverse(R), the rearview camera displayed a blank or distorted image. The contact stated that the rearview camera activated after driving for an extended period. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was unavailable. Additionally, the contact stated that the alarm system activated while driving or while the vehicle was parked. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2019 Ford Fiesta. The contact stated while driving 55 MPH, the vehicle lost power with the message "Transmission Hot Wait 5 Minutes" displayed on the instrument panel. Due to the failure, the contact had the vehicle towed to an independent mechanic where the mechanic diagnosed the vehicle with a defective dual transmission clutch. The contact was informed that although the transmission could be repaired, the failure might likely return, and the mechanic could not warranty the repair. The contact called several other transmission shops and was provided the same information. Despite the initial repair, the contact stated that the failure returned approximately 15,000-20,000 miles later. The vehicle was taken to back to the independent mechanic where the transmission was replaced another time. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle related to the transmission. Despite the most recent repair, the contact was certain that the failure would return. The failure mileage was approximately 75,000.

The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back-over prevention camera failed to display the view at the rear of the vehicle. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 51,000.