NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
76 reports95,650 miles · Feb 12, 2018
Electronic Stability Control (esc)Engine
TL* THE CONTACT OWNS A 2013 FORD F-350. UPON STARTING THE VEHICLE, THE SERVICE ADVANCE TRAC AND HILL DESCENT FAULT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MALL OF GEORGIA FORD (4525 NELSON BROGDON BLVD NE, BUFORD, GA 30518, (678) 515-9339) WHERE IT WAS DIAGNOSED THAT THE RESTRAINT CONTROL MODULE NEEDED REPLACEME…
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TL* THE CONTACT OWNS A 2013 FORD F-350. UPON STARTING THE VEHICLE, THE SERVICE ADVANCE TRAC AND HILL DESCENT FAULT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MALL OF GEORGIA FORD (4525 NELSON BROGDON BLVD NE, BUFORD, GA 30518, (678) 515-9339) WHERE IT WAS DIAGNOSED THAT THE RESTRAINT CONTROL MODULE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 95,650.
NHTSA ODI #11072394
Mileage unknown · Sep 22, 2017
Electronic Stability Control (esc)SteeringSuspension
WHILE OUR TRUCK ON A NORMAL HIGHWAY WITH MINOR IRREGULARITIES AND SOME ROUGH SURFACES AT A SPEED OF 60 TO 70 MPH, THE TRUCK WILL START TO OSCILLATE TO THE POINT OF INDUCING A VIOLENTLY STEERING WHEEL SHIMMY AND AN UNCONTROLLABLE BOUNCE OF THE FRONT WHEELS. THIS HAS HAPPENED TWICE IN THE PAST 2-MONTHS WHEN I HAVE TAKEN THE TRUCK …
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WHILE OUR TRUCK ON A NORMAL HIGHWAY WITH MINOR IRREGULARITIES AND SOME ROUGH SURFACES AT A SPEED OF 60 TO 70 MPH, THE TRUCK WILL START TO OSCILLATE TO THE POINT OF INDUCING A VIOLENTLY STEERING WHEEL SHIMMY AND AN UNCONTROLLABLE BOUNCE OF THE FRONT WHEELS. THIS HAS HAPPENED TWICE IN THE PAST 2-MONTHS WHEN I HAVE TAKEN THE TRUCK ON THE HIGHWAY. THE TRUCK IS PRIMARILY DRIVEN IN TOWN, I AM NOW SCARED TO GO ON THE ROAD WITH THE TRUCK AS THE CONDITION SEEMS TO BE GETTING WORSE. I HAVE TO BRAKE QUICKLY AND STEER THE TRUCK TO THE SIDE OF THE ROAD TO STOP THE OSCILLATION. THE SHAKING IS HAS ALMOST CAUSED AN ACCIDENT BOTH TIMES WITH THE VEHICLE BEING VERY DIFFICULT TO CONTROL. ONLY AFTER SLOWING TO APPROXIMATELY 30 MPH DOES THE OSCILLATION STOP. UPON RESEARCHING THIS PROBLEM, I AM PERPLEXED WHY FORD OR THE NTHSA HAVE NOT STEPPED FORWARD TO ADDRESS THIS ISSUE, SOMEONE WILL BE HURT OR KILLED IF A SOLUTION IS NOT FOUND. WE HAVE TAKEN THE TRUCK NOW TO TWO DIFFERENT CERTIFIED FORD DEALERSHIPS AFTER EACH INCIDENT EACH TIME WE WERE TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE AND THIS SOMETIMES HAPPENS WITH THESE TRUCKS. THIS CAN'T SERIOUSLY BE TRUE? AFTER DOING RESEARCH I'VE FOUND THAT THE "DEATH WOBBLE" AS THIS PROBLEM HAS BEEN TERMED BY THE MASSES IS A SERIOUS PROBLEM AND HAS BEEN FOR MANY YEARS NOT FOR THE SELECT FEW CONSUMERS BUT FOR SO MANY.
NHTSA ODI #11025099
Mileage unknown · Sep 21, 2017
Engine
WHEN I GIVE IS GAS IT DIES OUT AND ALSO WHEN DRIVING DOWN THE HIGHWAY IT JUST CUTS OUT LIKE ITS NOT GETTING FUEL OR SOMETHING BUT THEN I HIT THE PEDAL AND IT GOES ALSO NOTICE BUCKING WHEN SLOWING DOWN FOR LIGHT OR TRAFFIC
NHTSA ODI #11024918
53,000 miles · Jul 24, 2017
Suspension
TL* THE CONTACT OWNS A 2013 FORD F-350. ON SEVERAL OCCASIONS, WHILE DRIVING 55 MPH, THE VEHICLE VIOLENTLY SHOOK WHEN MAKING CONTACT WITH A BUMP. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHEN THE SHAKING OCCURRED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PHIL LONG …
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TL* THE CONTACT OWNS A 2013 FORD F-350. ON SEVERAL OCCASIONS, WHILE DRIVING 55 MPH, THE VEHICLE VIOLENTLY SHOOK WHEN MAKING CONTACT WITH A BUMP. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHEN THE SHAKING OCCURRED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PHIL LONG FORD OF MOTOR CITY (1212 MOTOR CITY DR, COLORADO SPRINGS, CO 80905 (719) 694-3487) WHERE THE FAILURE WAS DIAGNOSED AS THE (DEATH WOBBLE). THE BALL JOINTS, TRACKING BAR BUSHINGS, SPRING MOUTH, STEERING STABILIZER SHOCK, AND ALL FOUR TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 53,000.
NHTSA ODI #11010308
40,000 miles · Jul 15, 2017
EngineFire
WHILE DRIVING AT 55MPH, RECEIVED A "LOW FUEL PRESSURE" WARNING. SECONDS LATER, A FIRE BROKE OUT IN THE ENGINE COMPARTMENT WHICH COULD NOT BE CONTROLLED. RESULT WAS A TOTAL LOSS OF THE TRUCK AND THE FIFTH WHEEL TRAILER THAT WAS BEING TOWED. A FUEL FILTER HAD BEEN CHANGED TWO WEEKS PRIOR TO THE FIRE AND SUSPICION IS THAT THE FU…
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WHILE DRIVING AT 55MPH, RECEIVED A "LOW FUEL PRESSURE" WARNING. SECONDS LATER, A FIRE BROKE OUT IN THE ENGINE COMPARTMENT WHICH COULD NOT BE CONTROLLED. RESULT WAS A TOTAL LOSS OF THE TRUCK AND THE FIFTH WHEEL TRAILER THAT WAS BEING TOWED. A FUEL FILTER HAD BEEN CHANGED TWO WEEKS PRIOR TO THE FIRE AND SUSPICION IS THAT THE FUEL LINE WAS NOT PROPERLY REATTACHED. THE ORIGIN OF THE FIRE WAS IN THE AREA OF THE UPPER FUEL FILTER WHICH HELPS CONFIRM THIS SUSPICION. PROPER REMOVAL AND REINSTALLATION OF THE FUEL LINES IN THIS VEHICLE ARE KEY SAFETY ITEMS. FORD SHOULD RECONSIDER THE METHOD BY WHICH FUEL FILTERS ARE CHANGED IN ORDER TO ELIMINATE THE NEED TO REMOVE AND REINSTALL FUEL LINES.
NHTSA ODI #11005473
70,000 miles · Dec 20, 2016
Suspension
DEATH WOBBLE IN MOTION USUALLY ON THE HIGHWAY
NHTSA ODI #10936446
39,130 miles · Dec 1, 2016
Wheels
PURCHASED TRUCK USED CAME WITH NEW TIRES, UNICORN CREATION LT265/70R-17 LOAD RANGE E. PURCHASED TRUCK 8/12/2015 , THE DATE CODE ON TIRES (2312) ON ALL 4 TIRES. IN LESS THAN 6000 MILES 3 TIRES HAD BROKEN STEEL BELTS. 4800 MILE VACATION FIRST LEG 1300 MILES MOSTLY INTERSTATE PENSACOLA,FL TO NORWICH,CT DOING THE SPEED LIMIT…
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PURCHASED TRUCK USED CAME WITH NEW TIRES, UNICORN CREATION LT265/70R-17 LOAD RANGE E. PURCHASED TRUCK 8/12/2015 , THE DATE CODE ON TIRES (2312) ON ALL 4 TIRES. IN LESS THAN 6000 MILES 3 TIRES HAD BROKEN STEEL BELTS. 4800 MILE VACATION FIRST LEG 1300 MILES MOSTLY INTERSTATE PENSACOLA,FL TO NORWICH,CT DOING THE SPEED LIMIT, I HAVE A TRUCK CAMPER APPROX. 2000 LB SO I AM ABOUT A 1000 LBS UNDER MAX.WE LEFT NORWICH,CT WENT NORTH UP US 1 UP COAST OF MAINE TO FORT KENT THEN CAME BACK SOUTH DOWN THE MIDDLE OF MAINE ALL BACK ROADS WHICH WERE ROUGH ACROSS NEW HAMP. AND VERMONT TO NY . GOING SLOW [45/50] MOST OF THE TIME NEVER NOTICED TIRE VIBERATION UNTILL GOT ON I-84 IN NY TO ALBANY. THEN NOTICED VIBRATION.FROM ALBANY,NY TO SCRANTON ,PA . VIBRATION GOT WORSE WENT TO TIRE SHOP IN VA. HAD FRONT TIRES BALANCED ABOUT 50 MILES DOWN THE ROAD STILL VIBRATING FOUND ANOTHER TIRE SHOP THEY FOUND RIGHT REAR TIRE BELT BROKEN , GOT TO MACON GA. WENT TO SHOP LEFT REAR TIRE WITH BROKEN BELT CAME ON HOME APPROX 320MI AND HAD RIGHT FRONT TIRE WITH BROKEN BELT . SO 3 OUT OF4 TIRES ALL THE SAME MFG DATE WITH BELTS BREAKING . RAN AIR PRESSURE AS PER DOOR DECAL 75 FRONT 80 REAR. WHEN I WOULD GET THE VIBRATION I WOULD GET OFF THE INTERSTATE ONTO SECONDARY ROADS TO SLOW DOWN AND VIBERATION WOULD EASE UP.I ONLY HAVE ONE OF THE TIRES WITH A BAD BELT.
NHTSA ODI #10929498
3,000 miles · Sep 12, 2016
Fuel/propulsion System
TL* THE CONTACT OWNS A 2013 FORD F-350. WHILE THE VEHICLE WAS BEING INSPECTED, THE CONTACT WAS INFORMED THAT THE VEHICLE HAD A FUEL CONTAMINATION FAILURE. IT WAS DIAGNOSED THAT THE FUEL INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,…
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TL* THE CONTACT OWNS A 2013 FORD F-350. WHILE THE VEHICLE WAS BEING INSPECTED, THE CONTACT WAS INFORMED THAT THE VEHICLE HAD A FUEL CONTAMINATION FAILURE. IT WAS DIAGNOSED THAT THE FUEL INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
NHTSA ODI #10905838
79,000 miles · Sep 2, 2016
Fuel/propulsion SystemFire
ENGINE FIRE - WHILE TRAVELING AT 55MPH AND TOWING A FIFTH WHEEL TRAILER ON THE INTERSTATE, THE VEHICLE INDICATED "LOW FUEL PRESSURE" ON THE DASH PANEL. A FIRE ERUPTED IN THE ENGINE COMPARTMENT SENDING SMOKE INTO THE PASSENGER COMPARTMENT. AFTER STOPPING, THE FIRE SPREAD TO THE REMAINDER OF THE TRUCK AND THEN CAUGHT THE FIFTH W…
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ENGINE FIRE - WHILE TRAVELING AT 55MPH AND TOWING A FIFTH WHEEL TRAILER ON THE INTERSTATE, THE VEHICLE INDICATED "LOW FUEL PRESSURE" ON THE DASH PANEL. A FIRE ERUPTED IN THE ENGINE COMPARTMENT SENDING SMOKE INTO THE PASSENGER COMPARTMENT. AFTER STOPPING, THE FIRE SPREAD TO THE REMAINDER OF THE TRUCK AND THEN CAUGHT THE FIFTH WHEEL TRAILER ON FIRE. BOTH THE TRUCK AND THE FIFTH WHEEL TRAILER WERE DESTROYED IN THE FIRE. I BELIEVE THAT A DIESEL FUEL LEAK CAUSED THE FIRE AND RESULTING DAMAGE. BECAUSE THIS FIRE OCCURRED WHILE THE VEHICLE WAS IN MOTION, IT LED TO A VERY DANGEROUS SITUATION AND SHOULD BE INVESTIGATED.
NHTSA ODI #10903231
65,000 miles · Jul 22, 2016
Engine
TRUCK WAS IDLING THEN STOPPED AND ENGINE SHUT DOWN. TRUCK WAS TOWED TO DEALER. DIAGNOSIS WAS FAILED HIGH PRESSURE FUEL PUMP DUE TO METAL SHAVINGS. NO KNOWN ISSUES WITH POOR FUEL. FUEL FILTERS CHANGED REGULARLY. NO "WATER IN FUEL" WARNING LIGHTS. NO ISSUES WITH VEHICLE HEALTH REPORT DONE 1 DAY EARLIER. 65,000 MILES. FORD COMPANY …
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TRUCK WAS IDLING THEN STOPPED AND ENGINE SHUT DOWN. TRUCK WAS TOWED TO DEALER. DIAGNOSIS WAS FAILED HIGH PRESSURE FUEL PUMP DUE TO METAL SHAVINGS. NO KNOWN ISSUES WITH POOR FUEL. FUEL FILTERS CHANGED REGULARLY. NO "WATER IN FUEL" WARNING LIGHTS. NO ISSUES WITH VEHICLE HEALTH REPORT DONE 1 DAY EARLIER. 65,000 MILES. FORD COMPANY WILL NOT WARRANTY REPAIR DUE TO ALLEGED CLAIM OF CONTAMINATED FUEL. NO SIGNS OF RUST, OR ANY TYPE OF CONTAMINATE IN OR ON COMPONENTS.
NHTSA ODI #10887803
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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