NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
51 reportsClear category filter120 miles · Jan 25, 2016
SteeringSuspension
TL* THE CONTACT OWNS A 2006 FORD F-350. WHILE DRIVING OVER A BUMP AT 35 MPH, THE VEHICLE VIBRATED VIOLENTLY. IN ADDITION, THE STEERING WHEEL ALSO VIBRATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE AS TO WHAT REPAIR WAS PERFORMED ON THE FRONT SUSPENSION OF THE VEHIC…
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TL* THE CONTACT OWNS A 2006 FORD F-350. WHILE DRIVING OVER A BUMP AT 35 MPH, THE VEHICLE VIBRATED VIOLENTLY. IN ADDITION, THE STEERING WHEEL ALSO VIBRATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE AS TO WHAT REPAIR WAS PERFORMED ON THE FRONT SUSPENSION OF THE VEHICLE. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120.
NHTSA ODI #10822088
120,000 miles · Jan 18, 2016
Electronic Stability Control (esc)SteeringSuspension
FORD F-350 2006 COMPLAINT. WE HAVE EXPERIENCED VIOLENT SHAKING (SHIMMYING) WHEN THE TRUCK HITS A BUMP ON THE HIGHWAY AND AS A RESULT, EXTREME DIFFICULTY MAINTAINING THE VEHICLE ON THE ROAD. OUR FIRST EXPERIENCE WAS IN AUGUST 2015, ON THE INTERSTATE HIGHWAY WHILE TRAVELLING AT 75MP. WE HIT A BUMP AND THE TRUCK / STEERING WHEEL…
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FORD F-350 2006 COMPLAINT. WE HAVE EXPERIENCED VIOLENT SHAKING (SHIMMYING) WHEN THE TRUCK HITS A BUMP ON THE HIGHWAY AND AS A RESULT, EXTREME DIFFICULTY MAINTAINING THE VEHICLE ON THE ROAD. OUR FIRST EXPERIENCE WAS IN AUGUST 2015, ON THE INTERSTATE HIGHWAY WHILE TRAVELLING AT 75MP. WE HIT A BUMP AND THE TRUCK / STEERING WHEEL SHOOK VIOLENTLY FOR ABOUT 10 SECONDS CAUSING US TO SWERVE ACROSS LANES AND STRUGGLE TO KEEP THE TRUCK IN THE LANE AND OUT OF TRAFFIC'S WAY. WE HAVE SINCE EXPERIENCED THIS PROBLEM FOUR MORE TIMES HITTING BUMPY HIGHWAYS AT SPEEDS AS LOW AS 50MMP AND AS RECENT AS 2 WEEKS AGO. WE HAVE CHECKED IT OUT AND OUR MECHANIC ADVISED THAT HE COULD NOT FIND ANYTHING WRONG. IT HAS BEEN A GREAT CONCERN OF OURS AS IT PUTS OUR LIVES (AND THOSE ON THE ROAD WITH US) AT DANGER WHEN THIS ISSUE OCCURS. ADDITIONALLY, EVERY TIME THE VIOLENT SHAKING OCCURS, IT THROWS OFF THE ALIGNMENT AND BALANCING FOR THE TRUCK. WE HAVE JUST RECEIVED A LETTER FROM FORD ADVISING OF THIS PROBLEM AND I HAVE CALLED THE SERVICE CENTER FROM THE FORD DEALER WE BOUGHT THE VEHICLE FROM. FORD IS NOT ASSUMING RESPONSIBILITY FOR ANY DIAGNOSIS OR REPAIRS TO THESE DEFECTS AT THIS TIME. OUR TIRE PRESSURE IS IN KEEPING WITH FORD'S RECOMMENDATIONS AS THEY SUGGEST IN THEIR LETTER. FORD F-350 TRUCKS SHOULD NOT BE APPROVED FOR USE ON HIGHWAYS AS THIS DEFECT COULD RESULT IN FATAL ACCIDENTS IF THE SHAKING CANNOT BE CONTROLLED. ALSO, FORD SHOULD BE RESPONSIBLE FOR REPAIRING THE FAULTY TRUCKS.
NHTSA ODI #10820797
115,000 miles · Jan 12, 2016
SteeringSuspension
SHIMMY IN FRONT END FORCES LOSS OF STEERING CONTROL. SHIMMY OCCURS AT SPEEDS OVER 50 MPH. HAS NOTHING TO DO WITH TIRE PRESSURE, CONTRARY TO FORD MOTOR COMPANY CLAIMS. THIS IS A PROBLEM WITH THE FRONT END STEERING DESIGN AND SHOULD BE REVIEWED IN GREATER DETAIL BY THE NHTSA AND FIXED WITH MORE THAN A LETTER FROM FORD TELLING ME T…
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SHIMMY IN FRONT END FORCES LOSS OF STEERING CONTROL. SHIMMY OCCURS AT SPEEDS OVER 50 MPH. HAS NOTHING TO DO WITH TIRE PRESSURE, CONTRARY TO FORD MOTOR COMPANY CLAIMS. THIS IS A PROBLEM WITH THE FRONT END STEERING DESIGN AND SHOULD BE REVIEWED IN GREATER DETAIL BY THE NHTSA AND FIXED WITH MORE THAN A LETTER FROM FORD TELLING ME TO CHECK THE AIR PRESSURE IN MY TIRES. AIR PRESSURE IS PERFECT AND THE PROBLEM STILL EXISTS.
NHTSA ODI #10819574
72,000 miles · Oct 29, 2014
Steering
STEERING WOBBLE AND SHAKES. THIS HAS BEEN GETTING WORSE AS TIME GOES ON. ANYTIME I HIT A BUMP ON THE FREEWAY MY TRUCK STARTS TO VIOLENTLY SHAKE AND WOBBLE. IT IS EVEN WORSE ON A ROAD CURVE. IT IS VERY DANGEROUS TO DRIVING ON THE FREEWAY IN THE MOUNTAINS. I FEW TIMES I ALMOST LOST CONTROL. THE SHAKE DOES NOT GO AWAY UNTIL I SLOW…
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STEERING WOBBLE AND SHAKES. THIS HAS BEEN GETTING WORSE AS TIME GOES ON. ANYTIME I HIT A BUMP ON THE FREEWAY MY TRUCK STARTS TO VIOLENTLY SHAKE AND WOBBLE. IT IS EVEN WORSE ON A ROAD CURVE. IT IS VERY DANGEROUS TO DRIVING ON THE FREEWAY IN THE MOUNTAINS. I FEW TIMES I ALMOST LOST CONTROL. THE SHAKE DOES NOT GO AWAY UNTIL I SLOW DOWN BELOW 40MPH WHICH CAUSES ANOTHER DANGEROUS SITUATION WHILE ON THE FREEWAY. I HAVE CHANGED TIRES, CHECKED PRESSURE AND ROTATED TIRES. ALSO, I REPLACED STEERING DAMPENER. NOTHING HAS WORKED TO DIMINISH THE SHAKE. I ALSO HAD THE 4 WHEEL ALIGNMENT CHECKED AND THE SHOP SHOWED ME THAT IT WAS CORRECT. THEY CHECKED EVERYTHING AND COULD NOT FIND ANYTHING THAT WAS WORN OUT AND NEEDED CHANGING. I WAS TOLD NO REPAIRS NEEDED. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE CORRECTED BEFORE BODIES START PILING UP. *TR
NHTSA ODI #10651012
20,000 miles · Apr 2, 2014
SteeringSuspension
TL* THE CONTACT OWNS A 2006 FORD F-350. THE CONTACT STATED THAT THE SUSPENSION WAS UNSTABLE AND WOULD SHAKE WHILE THE VEHICLE WAS BEING DRIVEN AROUND A CURVE OR AT VARIOUS SPEEDS SPORADICALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE DEALER REPLACED THE POWER STEERING HOSES AND THE STEERING STA…
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TL* THE CONTACT OWNS A 2006 FORD F-350. THE CONTACT STATED THAT THE SUSPENSION WAS UNSTABLE AND WOULD SHAKE WHILE THE VEHICLE WAS BEING DRIVEN AROUND A CURVE OR AT VARIOUS SPEEDS SPORADICALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE DEALER REPLACED THE POWER STEERING HOSES AND THE STEERING STABILIZER HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT A CASTER ADJUSTMENT WOULD NEED TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DECLINED TO PROVIDE THE CONTACT A REMEDY TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 20,000.
NHTSA ODI #10576849
60,000 miles · Feb 11, 2014
SteeringSuspension
TL* THE CONTACT OWNS A 2006 FORD F-350. THE CONTACT STATED THAT THE WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT END OF THE VEHICLE AND THE STEERING WHEEL EXPERIENCED SEVERE VIBRATION AFTER THE CONTACT DROVE OVER A ROAD DIP. THE CONTACT STATED THAT THE DEFECT WOULD RECUR WHEN DRIVING AT ANY SPEED AND ANYTIME THE VEHICLE WAS DRI…
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TL* THE CONTACT OWNS A 2006 FORD F-350. THE CONTACT STATED THAT THE WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT END OF THE VEHICLE AND THE STEERING WHEEL EXPERIENCED SEVERE VIBRATION AFTER THE CONTACT DROVE OVER A ROAD DIP. THE CONTACT STATED THAT THE DEFECT WOULD RECUR WHEN DRIVING AT ANY SPEED AND ANYTIME THE VEHICLE WAS DRIVEN OVER A DIP OR ROAD WINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10563867
181,000 miles · Jan 16, 2014
Steering
DRIVING VEHICLE WITH FIFTH WHEEL 31 FT CAMPER IN TOW VEHICLE LURCHED TO THE LEFT AND ATTEMPTS TO CORRECT FOUND GREAT RESISTANCE IN STEERING RESPONSE. ON SEVERAL OCCASIONS SINCE AND AT NO SPECIFIC SPEED THE VEHICLE WILL LURCH TO THE LEFT OR RIGHT OR SHIMMY TO THE POINT THAT STEERING BECOMES ALMOST UNRESPONSIVE. I HAD THE VEHICLE …
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DRIVING VEHICLE WITH FIFTH WHEEL 31 FT CAMPER IN TOW VEHICLE LURCHED TO THE LEFT AND ATTEMPTS TO CORRECT FOUND GREAT RESISTANCE IN STEERING RESPONSE. ON SEVERAL OCCASIONS SINCE AND AT NO SPECIFIC SPEED THE VEHICLE WILL LURCH TO THE LEFT OR RIGHT OR SHIMMY TO THE POINT THAT STEERING BECOMES ALMOST UNRESPONSIVE. I HAD THE VEHICLE CHECKED AND WAS ADVISED NOTHING WAS IN NEED OF REPLACEMENT. THEN I RECEIVED A LETTER FROM FORD MOTOR CO DESCRIBING THE EXACT STEERING SITUATION THAT I AM EXPERIENCING ALONG WITH RECOMMENDATIONS TO KEEP TIRES INFLATED PROPERLY, WHICH I HAVE AND CONTINUE TO HAVE CORRECT. I CONTACTED FORD TO VOICE MY CONCERN AND WAS ADVISED THIS IS "JUST A NORMAL QUALITY OF A SOLID FRONT AXEL 4 WHEEL DRIVE TRUCK". I USE THIS VEHICLE TO PULL A CAMPER AND WHEN THIS "SEVERE VIBRATION AND OSCILLATION" OCCURS IT CAUSES THE TRUCK/TRAILER TO LURCH SO FAR AS TO CAUSE IT TO SHIFT LANES. THIS PROBLEM OCCURS AT ALL SPEEDS, EVEN HIGHWAY SPEEDS OF 70MPH. I WAS ALSO TOLD THAT THE LETTER WAS ONLY A "NOTIFICATION OF THE SITUATION AND HOW TO AVOID" AND NOT A RECALL. FURTHERMORE, FORD ADVISED THAT I TAKE THE VEHICLE IN TO A FORD DEALER AT MY COST TO ENSURE THAT THIS WAS THE CAUSE OF THE PROBLEM. THIS SITUATION IS SEVERE ENOUGH THAT IT COULD AND PERHAPS HAS BEEN THE CAUSE OF TRAFFIC ACCIDENTS. HOW LONG WILL THIS BE ALLOWED TO GO ON BEFORE A RECALL IS ISSUED? HAVING IDENTIFIED A VEHICLE STEERING PROBLEM, THAT IN MY OPINION COULD BE LIFE THREATENING, SHOULD BE SUFFICIENT CAUSE FOR A RECALL TO BE ISSUED. *TR
NHTSA ODI #10560235
81,000 miles · Aug 1, 2013
SteeringSuspension
OUR TRUCK EXPERIENCED A SEVERE, VIOLENT WOBBLE THAT STARTED AFTER TRAVELING OVER A UNEVEN SPOT ON THE ROAD. WE FEARED FOR OUR LIVES AS THIS OCCURRED WHILE PASSING ANOTHER TRUCK ON A BRIDGE WITH HEAVY TRAFFIC BEHIND US. THE SHAKING AND WOBBLE CONTINUED FOR ABOUT 20 SECONDS, AND DID NOT STOP UNTIL THE TRUCK SLOWED DOWN TO ABOUT 40…
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OUR TRUCK EXPERIENCED A SEVERE, VIOLENT WOBBLE THAT STARTED AFTER TRAVELING OVER A UNEVEN SPOT ON THE ROAD. WE FEARED FOR OUR LIVES AS THIS OCCURRED WHILE PASSING ANOTHER TRUCK ON A BRIDGE WITH HEAVY TRAFFIC BEHIND US. THE SHAKING AND WOBBLE CONTINUED FOR ABOUT 20 SECONDS, AND DID NOT STOP UNTIL THE TRUCK SLOWED DOWN TO ABOUT 40 MILES AN HOUR. ALL OUR TIRES HAVE BEEN RECOMMENDED AND INSTALLED AT THE FORD DEALERSHIP. I MAINTAIN TIRE PRESSURES AS INDICATED ON DOOR JAM. 75 LB ON FRONT AND 60 LB ON REAR TIRES. THERE ARE NO AFTERMARKET MODIFICATIONS ON OUR TRUCK. I CONSIDER THIS ISSUE VERY DANGEROUS, AND WONDER HOW MANY FOLKS MAY HAVE BEEN INJURED OR KILLED AS A RESULT OF THEIR TRUCK SUDDENLY BECOMING UNCONTROLLABLE, AS OURS DID. *TR
NHTSA ODI #10533024
75,000 miles · May 3, 2013
SteeringSuspension
BOUGHT TRUCK USED WITH APPROXIMATELY 35,000 MILES. DRIVING DOWN THE ROAD FROM 45 TO 55 THE FRONT SUSPENSION GETS A TERRIBLE SHIMMY. WHEN THIS OCCURS, ITS HARD TO HANDLE THE TRUCK. THE FRONT END SHAKES VIOLANTLY. A DANGEROUS SITUATION SINCE I AM NORMALLY PULLING A RACE CAR WITH THIS TRUCK. TRUCK IS NOT A DAILY DRIVER. IT'S AV…
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BOUGHT TRUCK USED WITH APPROXIMATELY 35,000 MILES. DRIVING DOWN THE ROAD FROM 45 TO 55 THE FRONT SUSPENSION GETS A TERRIBLE SHIMMY. WHEN THIS OCCURS, ITS HARD TO HANDLE THE TRUCK. THE FRONT END SHAKES VIOLANTLY. A DANGEROUS SITUATION SINCE I AM NORMALLY PULLING A RACE CAR WITH THIS TRUCK. TRUCK IS NOT A DAILY DRIVER. IT'S AVERAGE USE IS 4 TO 6 TIMES PER MONTH. IN ORDER TO GET THE SHIMMY TO STOP, SOMETIMES I CAN SLOW DOWN BELOW 40 MPH. OTHERWISE, I HAVE TO STOP. IT MAY OR MAY NOT GO AWAY. THE STRANGE THING IS THAT IT DOES NOT ALWAYS DO THIS. THE TRUCK HAS NEW SHOCKS, NEW TIRES, BALANCED, AND ALIGNED. TIRES ARE APPROVED FOR THE TRUCK. THE SHIMMY HAS BECOME MORE FREQUENT AND IS PREMATURLY WEARING THE TIRES. TIRES ARE INFLATED PROPERLY FOR USE OF THE VEHICLE. PROBLEM HAS RECENTLY STARTED WITHIN THE LAST 6 TO 7 MONTHS. MILEAGE IS CURRENTLY 78,490. THEREFORE SHIMMY STARTED AT APPROXIMATELY 75, 000 MILES. *TR
NHTSA ODI #10510586
67,800 miles · Jan 5, 2013
SteeringSuspension
UPON DRIVING AT HIGHWAY POSTED SPEED, I ENCOUNTERED A BUMP IN THE ROAD WHILE IN A TURN. UPON HITTING THE BUMP, IT SENT MY FRONT-END INTO A VIOLENT SPEED-WOBBLE WHICH ALMOST PUT MY FAMILY AND I INTO THE RETAINING WALL. BEING THAT I'M A FORMER STATE POLICE OFFICER, I MAY HAVE "SAVED" US ONLY BY BEING HIGHLY TRAINED WITHIN DRIVING …
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UPON DRIVING AT HIGHWAY POSTED SPEED, I ENCOUNTERED A BUMP IN THE ROAD WHILE IN A TURN. UPON HITTING THE BUMP, IT SENT MY FRONT-END INTO A VIOLENT SPEED-WOBBLE WHICH ALMOST PUT MY FAMILY AND I INTO THE RETAINING WALL. BEING THAT I'M A FORMER STATE POLICE OFFICER, I MAY HAVE "SAVED" US ONLY BY BEING HIGHLY TRAINED WITHIN DRIVING AND VEHICLE CONTROL. I HAVE READ FORUMS WITH MANY STATING THAT THEY HAVE EXPERIENCED THE SAME FLAW, SOME WITH NOT VERY GOD ENDINGS. *TR
NHTSA ODI #10491526
Official recalls
1Jul 13, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Consequence & remedy
Consequence: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:brake Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Consequence: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Exterior Lighting:tail Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Consequence: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA08007 · Violent Front End Oscillation
Opened Mar 14, 2008 · Closed Mar 31, 2009
Status: closed (inferred from source dates) · Suspension; Suspension:front
THIS INVESTIGATION WAS OPENED BASED ON 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL OSCILLATIONS AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN SURFACE.ODI WAS CONCERNED ABOUT THESE COMPLAINTS BECAUSE MANY OF THEM ALLEGED LOSS OF CONTROL AND THE LOSS OF CONTROL OCCURREDAT SPEEDS ABOVE 50 MILES PER HOUR.AT THE TIME THESE COMPLAINTS WERE RECEIVED, ODI WAS ALSO AWARE OF THE TSB 07-10-10 AND EARLY WARNING FIELD REPORTS THAT DISCUSSED THE SHIMMY CONDITION ON THE SUBJECT VEHICLES.SINCE OPENING THIS INVESTIGATION, ODI HAS CONFIRMED, BASED ON CONSUMER COMPLAINTS, WARRANTY DATA, TESTING CONDUCTED BY VRTC, AND ODI INSPECTION OF COMPLAINT VEHICLES, THAT THE OWNERS OF THE SUBJECT VEHICLES ARE EXPERIENCING SHIMMY EVENTS ON THEIR VEHICLES.HOWEVER, ODI HAS ALSO CONFIRMED THAT OWNERS TYPICALLY DO NOT MAINTAIN THEIR TIRES AT THE PRESSURES RECOMMENDED BY FORD ON THE TIRE LABEL.FURTHER, ODI HAS FOUND THAT IN ORDER FOR SHIMMY TO OCCUR, TIRE PRESSURES MUST BE SUBSTANTIALLY BELOW (AT LEAST 20%) THOSE SPECIFIED ON THE VEHICLE TIRE LABEL.ODI CONSIDERS THESE UNSAFE TIRE CONDITIONS TO BE THE RESULT OF ONE OF THREE TYPICAL SITUATIONS.THE TIRES ARE BEING IMPROPERLY MAINTAINED, THE OWNERS ARE INTENTIONALLY SETTING THE TIRE PRESSURES LOW TO ENHANCE RIDE QUALITY, OR AFTERMARKET TIRES (NOT DESIGNED FOR USE ON THE VEHICLE) ARE INSTALLED TO CHANGE THE APPEARANCE OR FUNCTION OF THE VEHICLE.THE SUBJECT VEHICLES ARE INTENDED AND DESIGNED TO BE USED AS HEAVY DUTY VEHICLES AND AS SUCH REQUIRE THAT THE TIRES BE CAPABLE OF HANDLING THE LOADS FOR WHICH THE VEHICLE IS DESIGNED AND MARKETED.IN ORDER FOR THE TIRES TO BE CAPABLE OF HANDLING THESE LOADS, THE PROPER TIRE PRESSURE MUST BE MAINTAINED.IN LIGHT OF THE INFORMATION GATHERED IN THIS INVESTIGATION AND FORD'S AGREEMENT TO NOTIFY SUBJECT VEHICLE OWNERS (NOW AND EVERY TWO YEARS UNTIL THE VEHICLES REACH TEN YEARS FROM THEIR PRODUCTION DATE) ABOUT THE IMPORTANCE OF MAINTAINING PROPER TIRE PRESSURES ON THEIR VEHICLES, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (2)
Suspension
THIS INVESTIGATION WAS OPENED BASED ON 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL OSCILLATIONS AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN SURFACE.ODI WAS CONCERNED ABOUT THESE COMPLAINTS BECAUSE MANY OF THEM ALLEGED LOSS OF CONTROL AND THE LOSS OF CONTROL OCCURREDAT SPEEDS ABOVE 50 MILES PER HOUR.AT THE TIME THESE COMPLAINTS WERE RECEIVED, ODI WAS ALSO AWARE OF THE TSB 07-10-10 AND EARLY WARNING FIELD REPORTS THAT DISCUSSED THE SHIMMY CONDITION ON THE SUBJECT VEHICLES.SINCE OPENING THIS INVESTIGATION, ODI HAS CONFIRMED, BASED ON CONSUMER COMPLAINTS, WARRANTY DATA, TESTING CONDUCTED BY VRTC, AND ODI INSPECTION OF COMPLAINT VEHICLES, THAT THE OWNERS OF THE SUBJECT VEHICLES ARE EXPERIENCING SHIMMY EVENTS ON THEIR VEHICLES.HOWEVER, ODI HAS ALSO CONFIRMED THAT OWNERS TYPICALLY DO NOT MAINTAIN THEIR TIRES AT THE PRESSURES RECOMMENDED BY FORD ON THE TIRE LABEL.FURTHER, ODI HAS FOUND THAT IN ORDER FOR SHIMMY TO OCCUR, TIRE PRESSURES MUST BE SUBSTANTIALLY BELOW (AT LEAST 20%) THOSE SPECIFIED ON THE VEHICLE TIRE LABEL.ODI CONSIDERS THESE UNSAFE TIRE CONDITIONS TO BE THE RESULT OF ONE OF THREE TYPICAL SITUATIONS.THE TIRES ARE BEING IMPROPERLY MAINTAINED, THE OWNERS ARE INTENTIONALLY SETTING THE TIRE PRESSURES LOW TO ENHANCE RIDE QUALITY, OR AFTERMARKET TIRES (NOT DESIGNED FOR USE ON THE VEHICLE) ARE INSTALLED TO CHANGE THE APPEARANCE OR FUNCTION OF THE VEHICLE.THE SUBJECT VEHICLES ARE INTENDED AND DESIGNED TO BE USED AS HEAVY DUTY VEHICLES AND AS SUCH REQUIRE THAT THE TIRES BE CAPABLE OF HANDLING THE LOADS FOR WHICH THE VEHICLE IS DESIGNED AND MARKETED.IN ORDER FOR THE TIRES TO BE CAPABLE OF HANDLING THESE LOADS, THE PROPER TIRE PRESSURE MUST BE MAINTAINED.IN LIGHT OF THE INFORMATION GATHERED IN THIS INVESTIGATION AND FORD'S AGREEMENT TO NOTIFY SUBJECT VEHICLE OWNERS (NOW AND EVERY TWO YEARS UNTIL THE VEHICLES REACH TEN YEARS FROM THEIR PRODUCTION DATE) ABOUT THE IMPORTANCE OF MAINTAINING PROPER TIRE PRESSURES ON THEIR VEHICLES, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
THIS INVESTIGATION WAS OPENED BASED ON 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL OSCILLATIONS AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN SURFACE.ODI WAS CONCERNED ABOUT THESE COMPLAINTS BECAUSE MANY OF THEM ALLEGED LOSS OF CONTROL AND THE LOSS OF CONTROL OCCURREDAT SPEEDS ABOVE 50 MILES PER HOUR.AT THE TIME THESE COMPLAINTS WERE RECEIVED, ODI WAS ALSO AWARE OF THE TSB 07-10-10 AND EARLY WARNING FIELD REPORTS THAT DISCUSSED THE SHIMMY CONDITION ON THE SUBJECT VEHICLES.SINCE OPENING THIS INVESTIGATION, ODI HAS CONFIRMED, BASED ON CONSUMER COMPLAINTS, WARRANTY DATA, TESTING CONDUCTED BY VRTC, AND ODI INSPECTION OF COMPLAINT VEHICLES, THAT THE OWNERS OF THE SUBJECT VEHICLES ARE EXPERIENCING SHIMMY EVENTS ON THEIR VEHICLES.HOWEVER, ODI HAS ALSO CONFIRMED THAT OWNERS TYPICALLY DO NOT MAINTAIN THEIR TIRES AT THE PRESSURES RECOMMENDED BY FORD ON THE TIRE LABEL.FURTHER, ODI HAS FOUND THAT IN ORDER FOR SHIMMY TO OCCUR, TIRE PRESSURES MUST BE SUBSTANTIALLY BELOW (AT LEAST 20%) THOSE SPECIFIED ON THE VEHICLE TIRE LABEL.ODI CONSIDERS THESE UNSAFE TIRE CONDITIONS TO BE THE RESULT OF ONE OF THREE TYPICAL SITUATIONS.THE TIRES ARE BEING IMPROPERLY MAINTAINED, THE OWNERS ARE INTENTIONALLY SETTING THE TIRE PRESSURES LOW TO ENHANCE RIDE QUALITY, OR AFTERMARKET TIRES (NOT DESIGNED FOR USE ON THE VEHICLE) ARE INSTALLED TO CHANGE THE APPEARANCE OR FUNCTION OF THE VEHICLE.THE SUBJECT VEHICLES ARE INTENDED AND DESIGNED TO BE USED AS HEAVY DUTY VEHICLES AND AS SUCH REQUIRE THAT THE TIRES BE CAPABLE OF HANDLING THE LOADS FOR WHICH THE VEHICLE IS DESIGNED AND MARKETED.IN ORDER FOR THE TIRES TO BE CAPABLE OF HANDLING THESE LOADS, THE PROPER TIRE PRESSURE MUST BE MAINTAINED.IN LIGHT OF THE INFORMATION GATHERED IN THIS INVESTIGATION AND FORD'S AGREEMENT TO NOTIFY SUBJECT VEHICLE OWNERS (NOW AND EVERY TWO YEARS UNTIL THE VEHICLES REACH TEN YEARS FROM THEIR PRODUCTION DATE) ABOUT THE IMPORTANCE OF MAINTAINING PROPER TIRE PRESSURES ON THEIR VEHICLES, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE07057 · Violent Front End Oscillation
Opened Nov 15, 2007 · Closed Mar 14, 2008
Status: closed (inferred from source dates) · Suspension; Suspension:front
ODI HAS RECEIVED 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL SHIMMY AND OSCILLATIONS COMMENCING AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN ROAD SURFACE. THE MAJORITY OF THESE INCIDENTS OCCURRED AT SPEEDS OF 50 MPH OR GREATER.THIRTEEN OF THE COMPLAINTS RECEIVED BY ODI ALLEGE LOSS OF STEERING CONTROL AND THAT THE VEHICLE CHANGED DRIVING LANES UNCONTROLLABLY.FOUR OF THE COMPLAINTS RECEIVED BY ODI ALLEGE THAT THE VEHICLE LEFT THE ROAD SURFACE AS A RESULT OF THE VIOLENT SUSPENSION AND STEERING WHEEL OSCILLATIONS.IN ONE CASE THE CONSUMER ALLEGES THAT AFTER THE VEHICLE LEFT THE ROAD SURFACE, IT CRASHED INTO A WOODED AREA.ADDITIONALFACTORS CONTRIBUTING TO THE OPENING OF THIS EA WERE EARLY WARNING FIELD REPORTS,SUBMITTED BY FORD, DESCRIBING SUSPENSION SHIMMY / OSCILLATIONSAND A FORD TSB (07-10-10) DESCRIBING THE SUSPENSION SHIMMY ISSUE AND HOW TO REPAIR THE PROBLEM.FORD HAS DESCRIBED SHIMMY AS SELF-EXCITED OSCILLATION OF THE STEERING WHEELS WITH ACCOMPANYING WHEEL TRAMP.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO DETERMINE IF THE SHIMMY CONDITION THAT OCCURS ON THE SUBJECT VEHICLES CREATES A CONDITION WHERE THE VEHICLE BECOMES DIFFICULT TO CONTROL OR STARTLES THE DRIVER, THUS PRESENTING A SAFETY RISK.
Additional source detail variants (2)
Suspension
ODI HAS RECEIVED 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL SHIMMY AND OSCILLATIONS COMMENCING AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN ROAD SURFACE. THE MAJORITY OF THESE INCIDENTS OCCURRED AT SPEEDS OF 50 MPH OR GREATER.THIRTEEN OF THE COMPLAINTS RECEIVED BY ODI ALLEGE LOSS OF STEERING CONTROL AND THAT THE VEHICLE CHANGED DRIVING LANES UNCONTROLLABLY.FOUR OF THE COMPLAINTS RECEIVED BY ODI ALLEGE THAT THE VEHICLE LEFT THE ROAD SURFACE AS A RESULT OF THE VIOLENT SUSPENSION AND STEERING WHEEL OSCILLATIONS.IN ONE CASE THE CONSUMER ALLEGES THAT AFTER THE VEHICLE LEFT THE ROAD SURFACE, IT CRASHED INTO A WOODED AREA.ADDITIONALFACTORS CONTRIBUTING TO THE OPENING OF THIS EA WERE EARLY WARNING FIELD REPORTS,SUBMITTED BY FORD, DESCRIBING SUSPENSION SHIMMY / OSCILLATIONSAND A FORD TSB (07-10-10) DESCRIBING THE SUSPENSION SHIMMY ISSUE AND HOW TO REPAIR THE PROBLEM.FORD HAS DESCRIBED SHIMMY AS SELF-EXCITED OSCILLATION OF THE STEERING WHEELS WITH ACCOMPANYING WHEEL TRAMP.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO DETERMINE IF THE SHIMMY CONDITION THAT OCCURS ON THE SUBJECT VEHICLES CREATES A CONDITION WHERE THE VEHICLE BECOMES DIFFICULT TO CONTROL OR STARTLES THE DRIVER, THUS PRESENTING A SAFETY RISK.
Suspension:front
ODI HAS RECEIVED 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL SHIMMY AND OSCILLATIONS COMMENCING AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN ROAD SURFACE. THE MAJORITY OF THESE INCIDENTS OCCURRED AT SPEEDS OF 50 MPH OR GREATER.THIRTEEN OF THE COMPLAINTS RECEIVED BY ODI ALLEGE LOSS OF STEERING CONTROL AND THAT THE VEHICLE CHANGED DRIVING LANES UNCONTROLLABLY.FOUR OF THE COMPLAINTS RECEIVED BY ODI ALLEGE THAT THE VEHICLE LEFT THE ROAD SURFACE AS A RESULT OF THE VIOLENT SUSPENSION AND STEERING WHEEL OSCILLATIONS.IN ONE CASE THE CONSUMER ALLEGES THAT AFTER THE VEHICLE LEFT THE ROAD SURFACE, IT CRASHED INTO A WOODED AREA.ADDITIONALFACTORS CONTRIBUTING TO THE OPENING OF THIS EA WERE EARLY WARNING FIELD REPORTS,SUBMITTED BY FORD, DESCRIBING SUSPENSION SHIMMY / OSCILLATIONSAND A FORD TSB (07-10-10) DESCRIBING THE SUSPENSION SHIMMY ISSUE AND HOW TO REPAIR THE PROBLEM.FORD HAS DESCRIBED SHIMMY AS SELF-EXCITED OSCILLATION OF THE STEERING WHEELS WITH ACCOMPANYING WHEEL TRAMP.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO DETERMINE IF THE SHIMMY CONDITION THAT OCCURS ON THE SUBJECT VEHICLES CREATES A CONDITION WHERE THE VEHICLE BECOMES DIFFICULT TO CONTROL OR STARTLES THE DRIVER, THUS PRESENTING A SAFETY RISK.
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