NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
159 reports94,000 miles · Sep 10, 2009
Fuel System, Gasoline
TL*- THE CONTACT OWNS A 2004 FORD F-350. THE CONTACT STATED THAT INTERMITTENTLY WHILE DRIVING, THE VEHICLE WOULD STALL FOR 2-3 MINUTES, FOLLOWED BY A CLOUD OF SMOKE COMING OUT OF THE EXHAUST PIPE. ENGINE FAILURE WHILE DRIVING INCREASES THE RISK FOR VEHICLE CRASH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, IN WHICH A TECHNICIAN CON…
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TL*- THE CONTACT OWNS A 2004 FORD F-350. THE CONTACT STATED THAT INTERMITTENTLY WHILE DRIVING, THE VEHICLE WOULD STALL FOR 2-3 MINUTES, FOLLOWED BY A CLOUD OF SMOKE COMING OUT OF THE EXHAUST PIPE. ENGINE FAILURE WHILE DRIVING INCREASES THE RISK FOR VEHICLE CRASH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, IN WHICH A TECHNICIAN CONCLUDED THAT THERE WAS WATER CORROSION IN THE FUEL LINE. NO REPAIRS HAVE BEEN MADE.THE CURRENT AND FAILURE MILEAGES WERE 94000.
NHTSA ODI #10283570
42,500 miles · Jun 10, 2009
Tires
TL*THE CONTACT OWNS A 2004 FORD F350 CREW CAB DIESEL. THE VEHICLE HAS 6 GENERAL 87516 TIRES, SIZE, P235/85R16. WHILE DRIVING 65 MPH, THE TREAD SHREDDED OFF THE TIRES AND DESTROYED THE FENDERS. THE FIRST FENDER COST $1,100 TO REPAIR. THE FAILURE OCCURRED A SECOND TIME ON JUNE 3, 2009. THE TIRES DID NOT LOSE AIR DURING EITHER…
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TL*THE CONTACT OWNS A 2004 FORD F350 CREW CAB DIESEL. THE VEHICLE HAS 6 GENERAL 87516 TIRES, SIZE, P235/85R16. WHILE DRIVING 65 MPH, THE TREAD SHREDDED OFF THE TIRES AND DESTROYED THE FENDERS. THE FIRST FENDER COST $1,100 TO REPAIR. THE FAILURE OCCURRED A SECOND TIME ON JUNE 3, 2009. THE TIRES DID NOT LOSE AIR DURING EITHER FAILURE. THE CURRENT TIRE MILEAGE WAS 41,000. THE FAILURE MILEAGE WAS 42,500. UPDATED 07/08/09. *LJ UPDATED 07/08/09.*JB
NHTSA ODI #10273323
50,000 miles · May 17, 2009
Engine And Engine Cooling
2004 F350 6.0 POWERSTROKE BOGGS WHEN TAKING OFF. SOMETIMES WILL ACT LIKE YOU TURNED OFF SWITCH WHEN YOU PUSH DOWN THE PEDAL THERE IS NO EFFECT. MOSTLY WHEN DRIVING UP THE MOUNTAIN ITS LIKE IT DON'T GO PAST IDLE HAS NOT STALLED YET. 8 INJECTORS REPLACED FRONT AND REAR INJECTOR HARNESS REPLACED HIGH PRESSURE PUMP FUEL MILEAGE 13 M…
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2004 F350 6.0 POWERSTROKE BOGGS WHEN TAKING OFF. SOMETIMES WILL ACT LIKE YOU TURNED OFF SWITCH WHEN YOU PUSH DOWN THE PEDAL THERE IS NO EFFECT. MOSTLY WHEN DRIVING UP THE MOUNTAIN ITS LIKE IT DON'T GO PAST IDLE HAS NOT STALLED YET. 8 INJECTORS REPLACED FRONT AND REAR INJECTOR HARNESS REPLACED HIGH PRESSURE PUMP FUEL MILEAGE 13 MPG. HEAD GASKETS REPLACED EGR COOLER REAR MAIN SEAL ALL UNDER 65,000 MILES. *TR
NHTSA ODI #10268988
79,000 miles · May 7, 2009
Engine And Engine CoolingFire
TL*THE CONTACT OWNS A 2004 FORD F350. THE CONTACT STATED THAT SMOKE APPEARED FROM THE EGR COOLER TUBE. SHE ALSO SMELLED ANTIFREEZE IN THE CAB OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT IT WAS STILL SAFE TO DRIVE AND TO RETURN IF THE FAILURE WORSENED. LATER, THE CONTACT NOTICED THICK, BLACK OIL C…
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TL*THE CONTACT OWNS A 2004 FORD F350. THE CONTACT STATED THAT SMOKE APPEARED FROM THE EGR COOLER TUBE. SHE ALSO SMELLED ANTIFREEZE IN THE CAB OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT IT WAS STILL SAFE TO DRIVE AND TO RETURN IF THE FAILURE WORSENED. LATER, THE CONTACT NOTICED THICK, BLACK OIL COMING FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE MECHANIC REPLACED THE EGR COOLER TUBE WITH A KIT FROM FORD AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 79,000. UPDATED 06/09/09.*JB
NHTSA ODI #10267957
Mileage unknown · Apr 27, 2009
Engine And Engine CoolingFire
TL*THE CONTACT OWNS A 2004 FORD F350. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE DEALER REPLACED THE INJECTOR CONTROL WIRING MODULE AND THE OWNER WAS RESPONSIBLE FOR PAYING $2200. AFTER THE REPAIR, THE VEHICLE MISS FIRED, BLACK SMOKE WAS IN THE ENGINE AREA AND THEIR WAS TRODDLE RESISTANCE. THE DEALER CONFIRMED …
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TL*THE CONTACT OWNS A 2004 FORD F350. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE DEALER REPLACED THE INJECTOR CONTROL WIRING MODULE AND THE OWNER WAS RESPONSIBLE FOR PAYING $2200. AFTER THE REPAIR, THE VEHICLE MISS FIRED, BLACK SMOKE WAS IN THE ENGINE AREA AND THEIR WAS TRODDLE RESISTANCE. THE DEALER CONFIRMED THAT THERE WERE NO EXISTING RECALLS AND THE CONTACT WOULD BE RESPONSIBLE FOR THE COST OF REPAIRS A SECOND TIME. THE MILEAGE WAS UNKNOWN.
NHTSA ODI #10267003
217,000 miles · Apr 27, 2009
Engine And Engine CoolingFire
TL*THE CONTACT OWNS A 2004 FORD F350. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE DEALER REPLACED THE INJECTOR CONTROL WIRING MODULE AND THE OWNER WAS RESPONSIBLE FOR PAYING $2200. AFTER THE REPAIR, THE VEHICLE MISS FIRED, BLACK SMOKE WAS IN THE ENGINE AREA AND THEIR WAS TRODDLE RESISTANCE. THE DEALER CONFIRMED …
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TL*THE CONTACT OWNS A 2004 FORD F350. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE DEALER REPLACED THE INJECTOR CONTROL WIRING MODULE AND THE OWNER WAS RESPONSIBLE FOR PAYING $2200. AFTER THE REPAIR, THE VEHICLE MISS FIRED, BLACK SMOKE WAS IN THE ENGINE AREA AND THEIR WAS TRODDLE RESISTANCE. THE DEALER CONFIRMED THAT THERE WERE NO EXISTING RECALLS AND THE CONTACT WOULD BE RESPONSIBLE FOR THE COST OF REPAIRS A SECOND TIME. THE FAILURE MILEAGE WAS 217,000.
NHTSA ODI #10267002
40,000 miles · Apr 1, 2009
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2004 FORD F350. WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE WILL SPONTANEOUSLY DECELERATE FROM 60 MPH TO 15 MPH. IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND A MECHANIC STATED THAT THERE WAS EXCESSIVE CARBON IN TH…
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TL*THE CONTACT OWNS A 2004 FORD F350. WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE WILL SPONTANEOUSLY DECELERATE FROM 60 MPH TO 15 MPH. IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND A MECHANIC STATED THAT THERE WAS EXCESSIVE CARBON IN THE ENGINE. THERE IS CURRENTLY NO REMEDY FOR THE FAILURE. THE ENGINE SIZE IS 6.0L V8. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 05/05/09 *BF UPDATED 05/06/09.*JB
NHTSA ODI #10263829
23,000 miles · Jan 27, 2009
Fuel System, Diesel
THE GAS TANK FAILED ON MY 2004 FORD TRUCK WITH ONLY 23,000 MILES ON IT CAUSING ENGINE DAMAGE. *TR
NHTSA ODI #10256518
45,000 miles · Sep 19, 2008
Fuel System, Diesel
TL*THE CONTACT OWNS A 2004 FORD F350. IN JANUARY OF 2008, WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT PARKED THE VEHICLE AND ATTEMPTED TO RESTART IT, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE LINER IN THE FUEL TANK DELAMINATED, CAUSING PLASTIC PIECES TO FLOW THROUGH THE FUEL…
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TL*THE CONTACT OWNS A 2004 FORD F350. IN JANUARY OF 2008, WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT PARKED THE VEHICLE AND ATTEMPTED TO RESTART IT, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE LINER IN THE FUEL TANK DELAMINATED, CAUSING PLASTIC PIECES TO FLOW THROUGH THE FUEL LINE, PUMP, AND INJECTOR. THE VEHICLE WAS REPAIRED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 55,000 AND FAILURE MILEAGE WAS 45,000. UPDATED 11/19/08. *LJ UPDATED 11/19/08. *JB
NHTSA ODI #10242916
Mileage unknown · Aug 12, 2008
Engine And Engine CoolingFuel System, Diesel
2004 FORD F350 DUMP TRUCK SHUTS DOWN WITH NO WARNING. CONSUMER STATES THAT FORD WILL NOT HONOR TRUCK WARRANTY AND WILL NOT REPAIR THE PROBLEM. *NJ THE CONSUMER STATED WHEN THE DUMP TRUCK SHUT DOWN, THERE WAS NO POWER STEERING OR BRAKES. THE DEALER STATED THE PROBLEM WAS WITH THE DIESEL TANK AND DIESEL LINE WHICH HAD ERODED…
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2004 FORD F350 DUMP TRUCK SHUTS DOWN WITH NO WARNING. CONSUMER STATES THAT FORD WILL NOT HONOR TRUCK WARRANTY AND WILL NOT REPAIR THE PROBLEM. *NJ THE CONSUMER STATED WHEN THE DUMP TRUCK SHUT DOWN, THERE WAS NO POWER STEERING OR BRAKES. THE DEALER STATED THE PROBLEM WAS WITH THE DIESEL TANK AND DIESEL LINE WHICH HAD ERODED DUE TO CONTAINMENTS IN THE DIESEL GAS, HOWEVER THE PROBLEM RECURRED TWO MORE TIMES. *JB
NHTSA ODI #10238212
Official recalls
2Jul 13, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Consequence & remedy
Consequence: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:brake Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Consequence: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Exterior Lighting:tail Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Consequence: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
May 17, 2004
CERTAIN LARIAT AND KING RANCH MODEL PICKUP TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." SOME TRUCKS WERE INADVERTENTLY EQUIPPED WITH AN INCORRECT LOAD RANGE TIRE. THIS WOULD RESULT IN INCORRECT TIRE LOAD RATINGS FOR THE STATED VEHICLE AXLE GROSS AXLE WEIGHT RATING. ALSO, THE TIRE MAY BE INFLATED ABOVE THE DOT LISTED INFLATION PRESSURE.
Consequence & remedy
Consequence: IF A TIRE WAS OPERATED IN AN OVER-LOADED OR OVER-INFLATED CONDITION, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH CAN CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE ANY INCORRECT LOAD RANGE TIRES. ADDITIONALLY, IF ANY TIRE REQUIRED REPLACEMENT, IT IS RECOMMENDED THAT THE WHEEL LUG NUT TORQUE BE CHECKED WITHIN 500 MILES AFTER ANY TIRE REPLACEMENT. OWNER NOTIFICATION BEGAN ON MAY 21, 2004. OWNERS SHOULD CONTACT. FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP05005 · Spark Plug Ejection From Cylinder Head
Opened Sep 22, 2005 · Closed Jan 4, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling; Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:gasoline
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Additional source detail variants (3)
Engine And Engine Cooling:engine
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Engine And Engine Cooling:engine:gasoline
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Engine And Engine Cooling
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
PE04070 · Engine Stalling
Opened Oct 7, 2004 · Closed Feb 15, 2005
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:diesel
TWENTY FIVE OF THE ODI FAILURE REPORTS ARE DUPLICATIVE OF FORD COMPLAINTS.TWENTY ODI REPORTS DO NOT CONTAIN A VIN (AND MAY OR MAY NOT BE DUPLICATIVE OF FORD REPORTS).THE 14 ALLEGED CRASHES AND 2 ALLEGED INJURIES WERE ALL MINOR.SUBMITTED DURING PRELIMINARY EVALUATION (PE) 04-070, FORD'S RESPONSE TO ODI'S INFORMATION REQUEST (IR) LETTER CONTAINED ABOUT 5,000 CONSUMER REPORTS (MORS) AND 8,700 FIELD REPORTS (CQIS).FORD REVIEWED THE COMPLAINTS AND CATEGORIZED THEM.THE MANUFACTURER REPORTS SHOWN ABOVE REPRESENT A COUNT OF UNIQUE VEHICLES THAT FORD CATEGORIZED AS ALLEGEDLY STALLING DUE TO A SUBJECT ENGINE COMPONENT ('A' CATEGORY, SEE FORD'S IR RESPONSE LETTER FOR FURTHER DETAIL); SOME OF THESE VEHICLES RECEIVED MULTIPLE REPORTS.ODI HAS NOT YET CONFIRMED FORD'S CATEGORIZATION OF THESE REPORTS, NOR HAS ODI CONFIRMED FORD'S CATEGORIZATION OF THE REMAINING REPORTS (WHICH FORD STATES DO NOT PERTAIN TO THE ALLEGED DEFECT).FORD SUBMITTED NEARLY 19,000 WARRANTY CLAIMS, MANY OF WHICH INVOLVED CLAIMS FOR A TECHNICAL SERVICE BULLETIN (TSB 04-13-08) AND FIELD SERVICE ACTION (FSA 03B05) WHICH FORD IDENTIFIED AS POTENTIAL REMEDIES FOR STALLING COMPLAINTS.ODI HAS NOT CONFIRMED THAT EITHER OF THESE ARE A REMEDY FOR ENGINE STALLING COMPLAINTS.SEVERAL OTHER DEALER COMMUNICATIONS RELATED TO ENGINE STALL WERE ALSO SUBMITTED AS WELL AS OVER 50 PRODUCT MODIFICATIONS, 15 OF WHICH INVOLVE REVISIONS TO THE SOFTWARE FOR THE ELECTRONIC ENGINE CONTROL UNIT.FURTHER INVESTIGATION IS REQUIRED AND ODI IS UPGRADING PE04-070 TO AN ENGINEERING ANALYSIS (EA).DURING THE EA, ODI WILL ESTABLISH AND UPDATE MANUFACTURER FAILURE REPORT COUNTS, FURTHER INVESTIGATE THE FREQUENCY AND TREND OF STALLING COMPLAINTS, AND DETERMINE THE SCOPE AND SAFETY IMPLICATION OF STALLING EVENTS.ODI WILL ALSO INVESTIGATE FORD'S REMEDIES, THEIR EFFECTIVENESS, AND WHETHER FURTHER ACTION IS REQUIRED.