WHILE DRIVING ON ANY ROAD/HIGHWAY VEHICLE BEGAN WOBBLING AFTER HITTING A BUMP WHILE DRIVING BETWEEN 45-55 MILES AN HOUR, CAUSING SHAKING/WOBBLING TO THE POINT OF LOSING CONTROL WITHOUT SLOWING DOWN BELOW 10-15 MILES AN HOUR. IT BEGAN WITH LESS THAN 38,000 MILES ON THE VEHICLE, REQUIRING TWO SERVICE VISITS TO DATE.
2013 Ford F-250
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2013 Ford F-250 do not stand out strongly from the model-year median of 119.
About this comparison →How this year compares
Owner complaints by model year
Compare all F-250 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
67 reports with mileage · 28 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Suspension. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
95 reportsPART OF SPARK PLUG BLEW OUT OF THE HEAD. THE REMAINING PORTION FELL INTO THE CYLINDER CAUSING INTERNAL DAMAGE TO TWO CYLINDERS. DEALER HAD TO INSTALL REMANUFACTURED ENGINE. VERY EXPENSIVE.
THIS VEHICLE HAS A 6.7 DIESEL ENGINE. 5 EXHAUST GAS SENSORS HAVE BEEN REPLACED IN THE FIRST 57,000 MILES. THE LAST NEW SENSOR LASTED FOR ONE WEEK AND LESS THAN 250 MILES OF DRIVING.
EXHAUST GAS TEMPERATURE SENSORS CONTINUE TO CAUSE ISSUES, BEGINNING WITHIN A YEAR OF PURCHASE OF VEHICLE NEW IN 11/2013 (JULY 28, 2014). MY TRUCK HAS BEEN IN THE FORD SHOP AT LEAST SEVEN TIMES NOW (CURRENTLY IN THE SHOP NOW--JULY 2017--FOR A SENSOR THAT SHOWED PROBLEMS AND WAS REPLACED LAST MONTH--JUNE 2017). THE VEHICLE WAS M…
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EXHAUST GAS TEMPERATURE SENSORS CONTINUE TO CAUSE ISSUES, BEGINNING WITHIN A YEAR OF PURCHASE OF VEHICLE NEW IN 11/2013 (JULY 28, 2014). MY TRUCK HAS BEEN IN THE FORD SHOP AT LEAST SEVEN TIMES NOW (CURRENTLY IN THE SHOP NOW--JULY 2017--FOR A SENSOR THAT SHOWED PROBLEMS AND WAS REPLACED LAST MONTH--JUNE 2017). THE VEHICLE WAS MOVING IN EACH CIRCUMSTANCE; THE FIRST TIME MY DASHBOARD LIT UP AND SAID "STOP SAFELY NOW"--I BARELY MADE IT OFF THE HIGHWAY BEFORE THE TRUCK SHUT DOWN. HAD TO HAVE IT TOWED TO DEALERSHIP.
SEAT BELTS IN REAR SEATS HAVE FAILED (3X). THE SEAT BELT BUCKLES DO NOT LATCH OR THE BUCKLES RELEASE BUTTON FALLS OUT.
WHILE DRIVING ON AN EXPRESSWAY PART OF THE EXHAUST SYSTEM FELL OFF AND BOUNCED AROUND IN TRAFFIC. SIX BOLTS HAD RUSTED AWAY AND FORD EXHAUST PART # 5A212 DROPPED OFF. I FELT IT HIT THE UNDERNEATH OF THE VEHICLE AND SAW IT BOUNCING ON THE ROAD AS I DROVE ON. I ORIGINALLY THOUGHT IT WAS ROAD DEBRIS I HAD DRIVEN OVER BUT I GOT OFF …
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WHILE DRIVING ON AN EXPRESSWAY PART OF THE EXHAUST SYSTEM FELL OFF AND BOUNCED AROUND IN TRAFFIC. SIX BOLTS HAD RUSTED AWAY AND FORD EXHAUST PART # 5A212 DROPPED OFF. I FELT IT HIT THE UNDERNEATH OF THE VEHICLE AND SAW IT BOUNCING ON THE ROAD AS I DROVE ON. I ORIGINALLY THOUGHT IT WAS ROAD DEBRIS I HAD DRIVEN OVER BUT I GOT OFF THE EXPRESSWAY AT THE NEXT EXIT TO CHECK THE TRUCK. AT THAT TIME I COULDN'T DETERMINE WHAT IT WAS SO AGAIN I ATTRIBUTED THE PART TO ROAD DEBRIS. THE VEHICLE DROVE, HANDLED AND SOUNDED THE SAME. IT WASN'T UNTIL LATER WHEN WASHING THE TRUCK THAT I NOTICED THE TAIL PIPE WAS LOOSE. UPON FURTHER INSPECTION I DETERMINED THERE WAS PART OF THE EXHAUST SYSTEM WAS MISSING. THE VEHICLE IS NOW 4 YEARS OLD BUT SPENDS MOST OF THE WINTER IN THE SOUTH, NOT EXPOSED MUCH TO SALT TREATED ROADS. I DON'T BELIEVE 6 BOLTS SHOULD HAVE RUSTED AWAY TO CAUSE THE FAILURE. I HAVE NOTIFIED FORD OF THE SITUATION.
I PURCHASE A VEHICLE WHICH I KNEW THERE WAS AN ISSUE I THOUGHT WAS THE SUSPENSION . I ASKED WOODBRIDGE MOTORS IN WPB FL TO REPAIR BEFORE THE CLOSING DATE. THE DAY WE COME TO PICK IT UP, THEY ASSURE ME THAT THE PROBLEM WAS TAKING CARE OF, AND THEY ASKED ME TO SIGN OFF THE PAPER SAYING THAT THERE WAS NOTHING WRONG WITH THE CAR, W…
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I PURCHASE A VEHICLE WHICH I KNEW THERE WAS AN ISSUE I THOUGHT WAS THE SUSPENSION . I ASKED WOODBRIDGE MOTORS IN WPB FL TO REPAIR BEFORE THE CLOSING DATE. THE DAY WE COME TO PICK IT UP, THEY ASSURE ME THAT THE PROBLEM WAS TAKING CARE OF, AND THEY ASKED ME TO SIGN OFF THE PAPER SAYING THAT THERE WAS NOTHING WRONG WITH THE CAR, WHICH I TRUSTED THEM AND I DID. RIGHT AFTER I DROVE THE CAR OF THE LOT I NOTICE IT WAS NOTHING DONE, SO I BROUGHT CAR BACK TO THEM, THEY TOLD ME THE CAR WAS FIXED AT TIRE KINGDOM IN LAKE WORTH TO BRING THE CAR BACK TO TIRE KINGDOM WHICH I DID. TIRE KINGDOM KEEP THE CAR FOR HALF OF THE DAY AND ALSO TOLD ME THAT THE CAR WAS FIXED. WHEN I DROVE THE CAR BACK, THE CAR WAS DOING THE SAME THING AGAIN, THE STEERING NEED AN ALIGNMENT AND HAVE A HORRIBLE VIBRATION IN THE BACK. I DROVE THE CAR BACK TO TIRE KINGDOM AND THE RESPONSE WAS: WE JUST DON'T KNOW HOW TO FIXED IT, AT THAT MOMENT I BROUGHT IT TO MY OWN MECHANICS AND TURNS OUT IT HAS A BEND RIM AND A BAD TIRE, AND ALSO NEED IT ALIGNMENT IT WAS NEVER DONE.I ASKED THE DEALER TO PAY ME A PERCENTAGE OF THE COST SO I CAN GET IT DONE RIGHT AWAY. AT THIS MOMENT WE WERE NEGOTIATING ANOTHER VEHICLE SO THEY SAID: SURE LET ME TALK TO MY MANAGER, HE IS NOT HERE AND I GOT THE SAME RESPONSE UNTIL WE FINALIZE THE PAPER WORK IN THE OTHER VEHICLE. DAYS LATER THEY SAID IF I WOULD PURCHASE ANOTHER VEHICLE OR BRING A NEW CUSTOMER THEY WOULD HELP ME WITH MY PROBLEM OTHER THAN THAT THEY ARE NOT DOING ABSOLUTELY NOTHING.
AT APPROXIMATELY 44,000 MILES THE RADIATOR DEVELOPED A LEAK. WARRANTY ON THIS ITEM I WAS TOLD EXPIRED AT 36,000 AND IT WILL NOT BE COVERED.
TL* THE CONTACT OWNS A 2013 FORD F-250. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE'S FRONT END WOBBLED UNCONTROLLABLY. THE CONTACT STATED IT FELT AS IF HE WERE LOSING CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WHEELS AND ROTORS WERE THE CAUSE OF THE WOBBLE AND NEEDED TO BE RE…
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TL* THE CONTACT OWNS A 2013 FORD F-250. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE'S FRONT END WOBBLED UNCONTROLLABLY. THE CONTACT STATED IT FELT AS IF HE WERE LOSING CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WHEELS AND ROTORS WERE THE CAUSE OF THE WOBBLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE LOST COMPONENTS THAT NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER AGAIN, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. ... UPDATED 08/23/16 *BF
VIOLENT FRONT COLLISION AT 40MPH AIR BAG DID NOT DEPLOY.
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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