Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
390–25K
3525–50K
3750–75K
3275–100K
38100–150K
31150K+
212 reports with mileage · 36 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Suspension. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports3 fire reports1 injury reports
What owners actually said
248 reports
107,000 miles · Jan 20, 2015
Engine
STARTED VEHICLE AND DROVE ABOUT 1/4 MILE AND WARNING CAME ON TO FIND A SAFE PLACE TO PULL OVER. CHECK ENGINE LIGHT CAME ON. SOON AS I SLOWED DOWN AND STOPPED THE ENGINE SHUT OFF. HAD TO HAVE IT TOWED TO DEALER. WAS TOLD IT WAS A BAD SENSOR. SOMETHING TO DO WITH EGR/ OIL PRESSURE. THIS IS SECOND TIME THIS HAPPEN. PREVIOUS TIME W…
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STARTED VEHICLE AND DROVE ABOUT 1/4 MILE AND WARNING CAME ON TO FIND A SAFE PLACE TO PULL OVER. CHECK ENGINE LIGHT CAME ON. SOON AS I SLOWED DOWN AND STOPPED THE ENGINE SHUT OFF. HAD TO HAVE IT TOWED TO DEALER. WAS TOLD IT WAS A BAD SENSOR. SOMETHING TO DO WITH EGR/ OIL PRESSURE. THIS IS SECOND TIME THIS HAPPEN. PREVIOUS TIME WAS WHILE DRIVING THROUGH TOWN, STOPPED AT A RED LIGHT AND TRUCK SHUT OFF FOR OVERHEATING. AGAIN HAD TO TOW IT IN, AND AGAIN WAS A BAD SENSOR SENSING THE TRUCK HAD OVERHEATED. NOTHING WRONG WITH THE TRUCK EITHER TIME EXCEPT SENSOR. *TR
NHTSA ODI #10676579
79,803 miles · Jan 19, 2015
Engine
DRIVER WAS PILOTING VEHICLE THROUGH TURN AT INTERSECTION FULLY LOADED WITH SALT AND A SNOW PLOW. VEHICLE DASH DISPLAY READ SHUT DOWN VEHICLE SAFELY AND THEN IMMEDIATELY SHUT THE VEHICLE DOWN. TRUCK WAS STRANDED IMPEDING TRAFFIC FOR 40 MINUTES UNTIL A GOOD SAMARITAN WAS ABLE TO PULL IT BACK OUT OF THE INTERSECTION. VEHICLE WAS…
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DRIVER WAS PILOTING VEHICLE THROUGH TURN AT INTERSECTION FULLY LOADED WITH SALT AND A SNOW PLOW. VEHICLE DASH DISPLAY READ SHUT DOWN VEHICLE SAFELY AND THEN IMMEDIATELY SHUT THE VEHICLE DOWN. TRUCK WAS STRANDED IMPEDING TRAFFIC FOR 40 MINUTES UNTIL A GOOD SAMARITAN WAS ABLE TO PULL IT BACK OUT OF THE INTERSECTION. VEHICLE WAS TOWED TO DEALER AND EGT EXHAUST TEMP SENSOR WAS FOUND TO BE BAD. THE CHARGE WAS $100 FOR THE WORK PLUS THE TOW BILL WHICH WAS $113.50. THIS IS A SAFETY ISSUE. I USE THIS AND ANOTHER TRUCK WITH THE SAME ENGINE (ALSO SUBMITTED COMPLAINT FOR THAT VIN) TO TOW AND HEAVY HAUL ALL THE TIME. THIS IS NOT SAFE IF IT HAPPENS WHEN TRAVELING DOWN HILL, FULLY LOADED AND THE TRUCK SHUTS DOWN. THAT IS NOT SAFE, BUT IN FACT RATHER SCARY. *TR
NHTSA ODI #10676483
65,000 miles · Jan 19, 2015
EnginePower Train
DRIVING THROUGH MY NEIGHBORHOOD AT APPROXIMATELY 30MPH. LESS THAN A MILE FROM MY HOUSE, VEHICLE DISPLAYS WARNING TO STOP VEHICLE SAFELY. I BEGAN TO TURN INTO A DRIVEWAY SO THAT I COULD TURN AROUND AND HEAD BACK HOME AND THE VEHICLE SHUT DOWN. MY TRUCK WAS NOW BLOCKING THE ROADWAY AND A PERSON'S DRIVEWAY AT THE ONLY ENTRANCE T…
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DRIVING THROUGH MY NEIGHBORHOOD AT APPROXIMATELY 30MPH. LESS THAN A MILE FROM MY HOUSE, VEHICLE DISPLAYS WARNING TO STOP VEHICLE SAFELY. I BEGAN TO TURN INTO A DRIVEWAY SO THAT I COULD TURN AROUND AND HEAD BACK HOME AND THE VEHICLE SHUT DOWN. MY TRUCK WAS NOW BLOCKING THE ROADWAY AND A PERSON'S DRIVEWAY AT THE ONLY ENTRANCE TO THE SUBDIVISION DURING THE MORNING COMMUTE HOURS. I SHUT THE TRUCK OFF, AND TRIED TO RE-START IT, BUT IT WOULD NOT RE-START. THE VEHICLE WOULD NOT SHIFT INTO NEUTRAL SO THAT I COULD PUSH IT OUT OF THE ROADWAY. I HAD TO CALL A TOW TRUCK TO HAUL THE VEHICLE TO THE DEALERSHIP. THE DEALERSHIP SAID IT WAS A FAULTY SENSOR. (THIS WAS THE SECOND INDECENT FOR ME INVOLVING A FAULTY ENGINE SENSOR.) I HAVE SPENT MORE THAT $300 FIXING SENSORS THAT SHOULD NOT FAIL. LEAVING ME STRANDED IN THE MIDDLE OF A ROADWAY, BLOCKING TRAFFIC. I AM JUST THANKFUL IT WAS IN A SUBDIVISION AND NOT ON A HIGHWAY. *TR
NHTSA ODI #10676377
85,000 miles · Jan 18, 2015
Engine
STOP SAFELY NOW CAME ON IN DISPLAY. CONTINUED DRIVING UNTIL I CAME TO A STOP LIGHT. WHEN I SLOWED TO STOP AND SLOWED TO 3 MPH THE VEHICLE SHUT DOWN IN 5 PM TRAFFIC. HAD IT TOWED TO HOME WHERE IT STARTED THE NEXT AM. ATTEMPTED TO DRIVE IT TO THE DEALERSHIP UNDER THE ADVISEMENT OF THE SERVICE WRITER AND IT SHUT DOWN AGAIN 2 MILES …
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STOP SAFELY NOW CAME ON IN DISPLAY. CONTINUED DRIVING UNTIL I CAME TO A STOP LIGHT. WHEN I SLOWED TO STOP AND SLOWED TO 3 MPH THE VEHICLE SHUT DOWN IN 5 PM TRAFFIC. HAD IT TOWED TO HOME WHERE IT STARTED THE NEXT AM. ATTEMPTED TO DRIVE IT TO THE DEALERSHIP UNDER THE ADVISEMENT OF THE SERVICE WRITER AND IT SHUT DOWN AGAIN 2 MILES FROM HOME. HAD TO WAIT ON A TOW AGAIN TO THE DEALERSHIP. ONE OF THE FOUR EGT EXHAUST SENSORS HAD FAILED. DEALER TOLD ME IT IS A KNOWN ISSUE WITH THESE TRUCKS. *TR
NHTSA ODI #10676278
41,000 miles · Nov 24, 2014
SteeringSuspension
FORD SUPER DUTY F250 & F350 ARE WELL KNOWN TO HAVE THE DEATH WOBBLE. THIS PROBLEM HAS BEEN AN ISSUE FOR SEVERAL YEARS. STARTING AS EARLY AS 10000 MILES. IF THE DEATH WOBBLE HAPPENS DURING A RAIN STORM YOU ARE PRETTY CERTAIN TO LOSE CONTROL OF YOUR VEHICLE. THE FRONT END WILL START SHAKING VIOLENTLY AFTER HITTING THE SMALLEST UNE…
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FORD SUPER DUTY F250 & F350 ARE WELL KNOWN TO HAVE THE DEATH WOBBLE. THIS PROBLEM HAS BEEN AN ISSUE FOR SEVERAL YEARS. STARTING AS EARLY AS 10000 MILES. IF THE DEATH WOBBLE HAPPENS DURING A RAIN STORM YOU ARE PRETTY CERTAIN TO LOSE CONTROL OF YOUR VEHICLE. THE FRONT END WILL START SHAKING VIOLENTLY AFTER HITTING THE SMALLEST UNEVEN SURFACE IN THE ROAD. I HEAR THAT THE DODGE HAS A SIMILAR PROBLEM THIS CAN BE GOOGLES AND THERE WILL BE THOUSANDS OF PEOPLE DISCUSSING THIS DANGEROUS ISSUE. *TR
NHTSA ODI #10660588
70,000 miles · Nov 4, 2014
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 35 MPH, THE ENGINE STALLED AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE EGT EXHAUST TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE …
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TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 35 MPH, THE ENGINE STALLED AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE EGT EXHAUST TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #10652400
22,438 miles · Oct 23, 2014
SteeringSuspension
MY HUSBAND WAS DRIVING THROUGH A ROAD CONSTRUCTION WORK ZONE WHEN SUDDENLY THE STEERING WHEEL STARTED SHAKING VIOLENTLY AND JUMPED OUT OF HIS HANDS . HE LOST CONTROL OF THE TRUCK . THE OTHER DRIVERS WERE ABLE TO COMPENSATE FOR THE OUT OF CONTROL TRUCK AND AN ACCIDENT WAS AVOIDED . I WENT ON TO RESEARCH THIS ISSUE . I FOUND A FOR…
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MY HUSBAND WAS DRIVING THROUGH A ROAD CONSTRUCTION WORK ZONE WHEN SUDDENLY THE STEERING WHEEL STARTED SHAKING VIOLENTLY AND JUMPED OUT OF HIS HANDS . HE LOST CONTROL OF THE TRUCK . THE OTHER DRIVERS WERE ABLE TO COMPENSATE FOR THE OUT OF CONTROL TRUCK AND AN ACCIDENT WAS AVOIDED . I WENT ON TO RESEARCH THIS ISSUE . I FOUND A FORUM WITH MANY OTHERS HAVING THE SAME ISSUE . MY HUSBAND TOOK IT TO THE LOCAL DEALERSHIP WHERE THEY SAY THEY HAVE NO KNOWLEDGE OF SUCH ISSUES . THEY TOLD HIM IT WAS POOR TIRE PRESSURE OR OUT OF ALIGNMENT . MY HUSBAND HAD BOTH CHECKED AND THERE WAS NO PROBLEM . I FEAR IT IS JUST A MATTER OF TIME BEFORE THERE IS A SEVERE ACCIDENT DUE TO THIS ISSUE . THE OTHERS SAY THE VEHICLE CONTINUES TO DO THE" DEATH WOBBLE" AS IT HAS BEEN COINED ONLINE . PLEASE HAVE SOMEONE LOOK INTO THIS PROBLEM . I HAVE ALSO EMAILED FORD MOTOR COMPANY . *TR
NHTSA ODI #10649518
68,000 miles · Oct 15, 2014
SteeringSuspension
WHEN TRAVELING AT HIGHWAY SPEEDS, IF MY TRUCK HITS A RIDGE OR BUMP IN ROAD, IT STARTS SHAKING VIOLENTLY UP AND DOWN. I SLOW DOWN AND FIGHT THE WHEEL TO GET THE TRUCK TO THE SIDE OF THE ROAD. SO FAR, THIS HAS HAPPENED APPROXIMATELY 18 TIMES. MOST OF THE TIME, IT STOPS SHAKING AS I SLOW DOWN. TWICE IT STOPPED SHAKING AFTER I C…
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WHEN TRAVELING AT HIGHWAY SPEEDS, IF MY TRUCK HITS A RIDGE OR BUMP IN ROAD, IT STARTS SHAKING VIOLENTLY UP AND DOWN. I SLOW DOWN AND FIGHT THE WHEEL TO GET THE TRUCK TO THE SIDE OF THE ROAD. SO FAR, THIS HAS HAPPENED APPROXIMATELY 18 TIMES. MOST OF THE TIME, IT STOPS SHAKING AS I SLOW DOWN. TWICE IT STOPPED SHAKING AFTER I CROSSED TRAFFIC TO GET TO EDGE OF ROAD TO STOP. VERY SCARY! THE FIRST TIME IT HAPPENED, IT BOUNCED UP & DOWN SO HARD, IT PULLED THE WHEEL OUT OF MY HANDS. AS I GENTLY BRAKED TO SLOW DOWN, IT STOPPED BOUNCING UP AND DOWN, BUT THEN STARTED UP AGAIN WHEN I HIT THE NEXT EXPANSION SEAM ON THE ROAD. THIS HAPPENED ABOUT 6 TIMES ON MY WAY TO WORK THAT DAY. I WAS DRIVING APPROXIMATELY 30 MPH IN THE RIGHT LANE TO GET TO WORK IN A 65 MPH ZONE BECAUSE I WAS SCARED TO GO FASTER. TRAFFIC WAS ZOOMING AROUND ME AND HONKING. THE VERTICAL SHAKING DIDN'T HAPPEN AGAIN FOR ABOUT 3 MONTHS ALTHOUGH I TRAVELED THE SAME HIGHWAY WITH THE SAME BUMPS AND THE SAME SPEED (GRITTING MY TEETH). MY MECHANIC EXAMINED THE TRUCK 2 DAYS AFTER THE FIRST ROUND OF INCIDENTS AND FOUND NO PROBLEMS WITH THE FRONT END, STEERING, OR SHOCKS. NOTHING WAS LOOSE, BROKEN, OR OUT OF SPECS. I INFORMED FORD.COM ABOUT THE PROBLEM AND WAS TOLD TO TAKE THE VEHICLE TO THE DEALER. ALL OF THE DISCUSSION GROUPS SAID THAT THE DEALERS COULD NOT FIX THE PROBLEM. THERE SEEMS TO BE NO RECALL FOR THIS INCREDIBLY FRIGHTENING PROBLEM. I HAVE ALWAYS OWNED FORD TRUCKS (LAST TRUCK IS A 1996 F250 THAT WAS A WONDERFUL TRUCK - STILL HAVE IT). AS BACKGROUND, THERE ARE SEVERAL VIDEOS OF THIS HAPPENING ON YOUTUBE WITH SEVERAL DISCUSSION GROUPS TALKING ABOUT THIS PROBLEM. THE "DEATH WOBBLE" SHOWN IN THE VIDEOS IS THE SAME THING I EXPERIENCED. *TR
NHTSA ODI #10644986
25,000 miles · Oct 1, 2014
Structure
CONTINENT 27565R18 TIRE HAD TREAD SEPARATION BUT STAYED ON TIRE ACTING LIKE A WHIP THAT CAUSED $5000.00 DAMAGE TO MY TRUCK BED SIDE. *TR
NHTSA ODI #10640677
50,000 miles · Sep 18, 2014
Suspension
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 70 MPH, THE VEHICLE VIBRATED EXCESSIVELY AND DID NOT CEASE UNTIL THE VEHICLE WAS BROUGHT TO A COMPLETE STOP. THE DEALER STATED THAT THE VEHICLE WAS BUILT WITH ONE STABILIZER, BUT SHOULD HAVE BEEN BUILT WITH TWO. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE …
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TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 70 MPH, THE VEHICLE VIBRATED EXCESSIVELY AND DID NOT CEASE UNTIL THE VEHICLE WAS BROUGHT TO A COMPLETE STOP. THE DEALER STATED THAT THE VEHICLE WAS BUILT WITH ONE STABILIZER, BUT SHOULD HAVE BEEN BUILT WITH TWO. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 50,000.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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