NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
102 reportsClear category filter68,000 miles · Oct 15, 2014
SteeringSuspension
WHEN TRAVELING AT HIGHWAY SPEEDS, IF MY TRUCK HITS A RIDGE OR BUMP IN ROAD, IT STARTS SHAKING VIOLENTLY UP AND DOWN. I SLOW DOWN AND FIGHT THE WHEEL TO GET THE TRUCK TO THE SIDE OF THE ROAD. SO FAR, THIS HAS HAPPENED APPROXIMATELY 18 TIMES. MOST OF THE TIME, IT STOPS SHAKING AS I SLOW DOWN. TWICE IT STOPPED SHAKING AFTER I C…
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WHEN TRAVELING AT HIGHWAY SPEEDS, IF MY TRUCK HITS A RIDGE OR BUMP IN ROAD, IT STARTS SHAKING VIOLENTLY UP AND DOWN. I SLOW DOWN AND FIGHT THE WHEEL TO GET THE TRUCK TO THE SIDE OF THE ROAD. SO FAR, THIS HAS HAPPENED APPROXIMATELY 18 TIMES. MOST OF THE TIME, IT STOPS SHAKING AS I SLOW DOWN. TWICE IT STOPPED SHAKING AFTER I CROSSED TRAFFIC TO GET TO EDGE OF ROAD TO STOP. VERY SCARY! THE FIRST TIME IT HAPPENED, IT BOUNCED UP & DOWN SO HARD, IT PULLED THE WHEEL OUT OF MY HANDS. AS I GENTLY BRAKED TO SLOW DOWN, IT STOPPED BOUNCING UP AND DOWN, BUT THEN STARTED UP AGAIN WHEN I HIT THE NEXT EXPANSION SEAM ON THE ROAD. THIS HAPPENED ABOUT 6 TIMES ON MY WAY TO WORK THAT DAY. I WAS DRIVING APPROXIMATELY 30 MPH IN THE RIGHT LANE TO GET TO WORK IN A 65 MPH ZONE BECAUSE I WAS SCARED TO GO FASTER. TRAFFIC WAS ZOOMING AROUND ME AND HONKING. THE VERTICAL SHAKING DIDN'T HAPPEN AGAIN FOR ABOUT 3 MONTHS ALTHOUGH I TRAVELED THE SAME HIGHWAY WITH THE SAME BUMPS AND THE SAME SPEED (GRITTING MY TEETH). MY MECHANIC EXAMINED THE TRUCK 2 DAYS AFTER THE FIRST ROUND OF INCIDENTS AND FOUND NO PROBLEMS WITH THE FRONT END, STEERING, OR SHOCKS. NOTHING WAS LOOSE, BROKEN, OR OUT OF SPECS. I INFORMED FORD.COM ABOUT THE PROBLEM AND WAS TOLD TO TAKE THE VEHICLE TO THE DEALER. ALL OF THE DISCUSSION GROUPS SAID THAT THE DEALERS COULD NOT FIX THE PROBLEM. THERE SEEMS TO BE NO RECALL FOR THIS INCREDIBLY FRIGHTENING PROBLEM. I HAVE ALWAYS OWNED FORD TRUCKS (LAST TRUCK IS A 1996 F250 THAT WAS A WONDERFUL TRUCK - STILL HAVE IT). AS BACKGROUND, THERE ARE SEVERAL VIDEOS OF THIS HAPPENING ON YOUTUBE WITH SEVERAL DISCUSSION GROUPS TALKING ABOUT THIS PROBLEM. THE "DEATH WOBBLE" SHOWN IN THE VIDEOS IS THE SAME THING I EXPERIENCED. *TR
NHTSA ODI #10644986
21,048 miles · Sep 8, 2014
SteeringSuspension
WHILE TOWING MY 8000LB TRAILER, I WENT OVER SOME UNEVEN HIGHWAY PAVEMENT AND THE ENTIRE TRUCK STARTED SHAKING TO THE POINT I WAS NO LONGER ABLE TO CONTROL WHERE THE TRUCK WENT I HAD TO LEFT OFF THE GAS UNTIL IT COASTED TO A TOP. 50 MILES LATER, I ENTERED A SUSPENSION BRIDGE OVER A 500 FOOT DROP WITH A TRACTOR TRAILER COMING IN …
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WHILE TOWING MY 8000LB TRAILER, I WENT OVER SOME UNEVEN HIGHWAY PAVEMENT AND THE ENTIRE TRUCK STARTED SHAKING TO THE POINT I WAS NO LONGER ABLE TO CONTROL WHERE THE TRUCK WENT I HAD TO LEFT OFF THE GAS UNTIL IT COASTED TO A TOP. 50 MILES LATER, I ENTERED A SUSPENSION BRIDGE OVER A 500 FOOT DROP WITH A TRACTOR TRAILER COMING IN THE OPPOSITE DIRECTION. AS I CROSSED OVER THE BRIDGE/ROAD SEAM THE TRUCK STARTED SHAKING AGAIN THIS TIME IT WENT IN TO THE LANE OF THE SEMI TRUCK AFTER LEAVING A CONSIDERABLE AMOUNT OF RUBBER HE AND I AVOIDED A DEADLY ACCIDENT. I GOOGLED THESE SYMPTOMS AND IT APPEARS YOU HAVE KNOWN ABOUT THIS ISSUE FOR SOME TIME, PLEASE I BEG YOU FOR THE SAFETY OF MY FAMILY MAKE FORD CORPORATION FIX THIS ISSUE WITH THESE TRUCKS. *TR
NHTSA ODI #10631619
20,000 miles · Jul 22, 2014
Steering
THE FRONT STARTED VIBRATING VIOLENTLY, ONLY STOPPED AFTER SLOWING SIGNIFICANTLY. THE PROBLEM WAS FINALLY DIAGNOSED AS STEERING DAMPENER. THE SERVICE DEPARTMENT WAS FAMILIAR WITH THIS PROBLEM AS THE "DEATH WOBBLE". THIS HAS BEEN "REPAIRED" THREE TIMES AND IS NOW RECURRING. *TR
NHTSA ODI #10615305
35,000 miles · Jun 10, 2014
SteeringSuspension
MY TRUCK STARTS SHAKING VIOLENTLY AT 40-60 MPH. STEERING CONTROL IS LOST AND CAN ONLY BE REGAINED BY COMING TO A COMPLETE STOP. TRUCK WILL NOT SWITCH LANES AND PULLING OVER TO THE SHOULDER IS IMPOSSIBLE DUE TO LOSS OF STEERING. SHAKING IS VIOLENT TO THE POINT OF LOOSENING BOLTS. TAKEN TO DEALER TO BE CHECKED UNDER WA…
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MY TRUCK STARTS SHAKING VIOLENTLY AT 40-60 MPH. STEERING CONTROL IS LOST AND CAN ONLY BE REGAINED BY COMING TO A COMPLETE STOP. TRUCK WILL NOT SWITCH LANES AND PULLING OVER TO THE SHOULDER IS IMPOSSIBLE DUE TO LOSS OF STEERING. SHAKING IS VIOLENT TO THE POINT OF LOOSENING BOLTS. TAKEN TO DEALER TO BE CHECKED UNDER WARRANTY. THEY CLAIMED IT WAS AIR PRESSURE OR THE NEED FOR NEW TIRES. THE VEHICLES TIRES ARE IN GOOD CONDITION AND AIR PRESSURE IS SET AT FACTORY RECOMMENDED LEVELS. FORD SAYS THIS BEHAVIOR IS NORMAL. A SERIOUS ACCIDENT EXTREMELY POSSIBLE. AN INDEPENDENT SUSPENSION SHOP CLAIMS ISSUE IS DUE TO DEFECTIVE BALL JOINTS, LACK OF STEERING DAMPER, AND DEFECTIVE CONTROL ARMS. *TR
NHTSA ODI #10597434
32,000 miles · Apr 19, 2014
SteeringSuspension
WHEN HITTING A BUMP OR POT HOLE AT HIGHWAY SPEED THE FRONT TIRES WOBBLE UNCONTROLLABLY UNTIL YOU ALL BUT STOP. THIS COULD CATCH SOMEONE OFF GUARD TO CRASH INTO SOMEONE ON THE HIGHWAY. *TR
NHTSA ODI #10583631
101,527 miles · Mar 27, 2014
SteeringSuspensionWheels
TRUCK DEVELOPED A VIOLENT SHAKE IN THE FRONT END AND BECAME UNCONTROLLABLE. HAVE TO STOP IMMEDIATELY BEFORE VEHICLE WILL STOP SHAKING. THE ISSUE IS REFERRED TO THE "FORD DEATH WOBBLE" WITH MANY RECORDED INSTANCES OF THIS ON THE WEB AND YOUTUBE. ISSUE HAS GOTTEN WORSE AND IS UNSAFE TO DRIVE. HAS BEEN IN THE FORD DEALER AND MANY N…
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TRUCK DEVELOPED A VIOLENT SHAKE IN THE FRONT END AND BECAME UNCONTROLLABLE. HAVE TO STOP IMMEDIATELY BEFORE VEHICLE WILL STOP SHAKING. THE ISSUE IS REFERRED TO THE "FORD DEATH WOBBLE" WITH MANY RECORDED INSTANCES OF THIS ON THE WEB AND YOUTUBE. ISSUE HAS GOTTEN WORSE AND IS UNSAFE TO DRIVE. HAS BEEN IN THE FORD DEALER AND MANY NEW PARTS REPLACED BUT PROBLEM PERSIST. FORD DEALER CANNOT SEEM TO CORRECT SO IT HAS BEEN IN TWO OTHER GARAGES FOR SECOND OPINIONS. CONTACTED FORD MOTOR COMPANY AND THEY HAVE NO RECALLS OR ANY KNOWLEDGE OF THIS PROBLEM. VEHICLE IS A DANGER TO THE HIGHWAY. *TR
NHTSA ODI #10575179
22,500 miles · Mar 3, 2014
Steering
TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE BEGAN SHAKING ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THEY WOULD BALANCE ALL FOR TIRES AND PERFORMED AND ALIGNMENT CHECK. THE VEHICLE WAS REPAIRED HOWEVER, THE PROBLEM PERSISTED. THE MANUFACTURER WAS…
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TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE BEGAN SHAKING ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THEY WOULD BALANCE ALL FOR TIRES AND PERFORMED AND ALIGNMENT CHECK. THE VEHICLE WAS REPAIRED HOWEVER, THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 22,500. *TR
NHTSA ODI #10566852
1,480 miles · Jan 27, 2014
SteeringSuspensionUnknown Or Other
DRIVING EAST BOUND ON THE 91 FREEWAY IN THE DIAMOND LANE I DROVE OVER A ROADWAY IMPERFECTION. AS SOON AS I HIT IT WITH MY LEFT FRONT TIRE THE VEHICLE MADE A VIOLENT MOTION TO THE LEFT ALMOST CAUSING ME TO STRIKE THE CENTER DIVIDER. THIS HAPPENED SEVERAL OTHER TIMES BEFORE I RETURNED THE VEHICLE TO THE DEALER TO HAVE IT CHECKED…
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DRIVING EAST BOUND ON THE 91 FREEWAY IN THE DIAMOND LANE I DROVE OVER A ROADWAY IMPERFECTION. AS SOON AS I HIT IT WITH MY LEFT FRONT TIRE THE VEHICLE MADE A VIOLENT MOTION TO THE LEFT ALMOST CAUSING ME TO STRIKE THE CENTER DIVIDER. THIS HAPPENED SEVERAL OTHER TIMES BEFORE I RETURNED THE VEHICLE TO THE DEALER TO HAVE IT CHECKED (12/16/2010). BY THIS TIME, STRIKING AN IMPERFECTION WITH EITHER FRONT TIRE CAUSED THE VEHICLE TO MOVE LATERALLY, LEFT OR RIGHT. AFTER SEVERAL VISITS TO THE FORD DEALER WITHOUT REMEDY, A FORD ENGINEER WAS SUMMONED FOR A TEST DRIVE. WE DROVE THE VEHICLE TO A SPOT I CONSISTENTLY HAVE THE PROBLEM AND IT VIOLENTLY PULLED TO THE LEFT WHEN THE FRONT LEFT TIRE HIT THE SPOT (TRANSITION ROAD: 405 FREEWAY TO THE NORTHBOUND 710 FREEWAY). BOTH THE ENGINEER AND THE SERVICE MANAGER WERE IN THE VEHICLE AT THAT TIME AND BOTH FELT WHAT I WAS COMPLAINING ABOUT. LATER THAT SAME DAY I WAS LOOKING AT A FORD FUSION WITH MY SON AND THE FORD ENGINEER DROVE INTO THE LOT IN A NEW FORD SUPER DUTY 4X4 THAT HE HAD DRIVEN TO THAT SAME LOCATION. HE TOLD ME AND MY SON THAT THE NEW VEHICLE DID THE SAME THING AND HE WOULD REPORT BACK TO FORD SO THAT THEY COULD DO SOMETHING ABOUT IT. I WAS LATER CONTACTED BY THE FORD MANAGER AND TOLD THAT MY PROBLEM WAS WITHIN FORDS TOLERANCE FOR THE VEHICLE. HE ALSO TOLD ME I COULD PROBABLY GO OVER TO THE FOUR WHEEL DRIVE PARTS STORE AND PURCHASE SOMETHING THAT MIGHT HELP WITH THE PROBLEM. I CONTINUE TO HAVE THIS PROBLEM BUT IT APPEARS TO BE GETTING WORSE. EVEN MY FRIENDS WHO DRIVE WITH ME COMPLAIN ABOUT THIS ISSUE TELLING ME I NEED TO DO SOMETHING ABOUT IT. THIS PAST WEEK I CONTACTED FORD AGAIN VIA THEIR FIX-IT HOT LINE AND SPOKE WITH ONE OF THEIR REPRESENTATIVES WHO LOOKED INTO MY COMPLAINT (HE SPOKE WITH THE FORD MANAGER AND FORD ENGINEER). TODAY HE ADVISED ME THE PROBLEM WAS NORMAL FOR THE VEHICLE. ANYONE ELSE COMPLAINING? *TR
NHTSA ODI #10561710
85,000 miles · Jan 13, 2014
SteeringSuspension
WHILE DRIVING AT FREEWAY SPEED HIT POTHOLE AND TRUCK BEGAN TO SHAKE VIOLENTLY. PULLED OF THE FREEWAY TO INSPECT AND EVERYTHING LOOKED OK. GOT BACK ONTO FREEWAY AND CROSSED OVER A BRIDGE AND THE SAME VIOLENT SHAKE HAPPENED UNTIL I SLOWED DOWN TO ABOUT 40 MPH. DROPPED TRUCK OFF AT DEALER ON WAY HOME FROM WORK. *TR
NHTSA ODI #10559732
47,503 miles · Jan 11, 2014
SteeringSuspension
WHILE DRIVING ON STRAIGHT ROADS, IF YOU ENCOUNTER ROUGH ROAD SURFACE (CONSTRUCTION, POTHOLE, ETC) STEERING AND FRONT END OF THE VEHICLE BEGINS TO OSCILLATE VIOLENTLY. IT IS ALMOST LIKE THE OSCILLATION CREATES A HARMONIC FREQUENCY THAT INCREASES THE INTENSITY TO A DEGREE THAT THE VEHICLE MUST BE SLOWED OR STOPPED TO RECOVER. *TR
NHTSA ODI #10559433
Official recalls
2Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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