IllustrationWHILE GOING UP THE HIGHWAY THE MESSAGE OF " STOP SAFELY NOW" WAS DISPLAYED. ONCE PULLING OVER TO STOP THE TRUCK DIED AND WOULD NOT START BACK. HAD TO HAVE IT TOWED TO A DEALERSHIP. TURNS OUT THE EGT EXHAUST GAS TEMPERATURE SENSOR WAS FAULTY. THIS SEEMS TO BE A VERY COMMON ISSUE. *TR
2011 Ford F-250
Owner reports · Recalls · Investigations
More warning signs than most F-250 years
Owner complaints for the 2011 Ford F-250 are substantially higher than the model-year median of 119.
About this comparison →How this year compares
Owner complaints by model year
Compare all F-250 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
390–25K
3525–50K
3750–75K
3275–100K
38100–150K
31150K+
212 reports with mileage · 36 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Suspension. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports3 fire reports1 injury reports
Engine complaints
30 reportsTRUCK SHUT DOWN BY ITSELF. TOWED TRUCK TO DEALERSHIP AND WAS TOLD THE EGT EXHAUST GAS TEMPERATURE SENSOR WENT OUT. DISCOVERED THAT FORD WAS UNDER INVESTIGATION ON A PARTIAL RECALL OF SAME PART FOR SAME ENGINE FOR AMBULANCE PACKAGE TRUCKS. CALLED FORD TO ASK IF MY TRUCK WAS COVERED AND WAS TOLD NO EVEN THROUGH IT IS THE SAME PART…
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TRUCK SHUT DOWN BY ITSELF. TOWED TRUCK TO DEALERSHIP AND WAS TOLD THE EGT EXHAUST GAS TEMPERATURE SENSOR WENT OUT. DISCOVERED THAT FORD WAS UNDER INVESTIGATION ON A PARTIAL RECALL OF SAME PART FOR SAME ENGINE FOR AMBULANCE PACKAGE TRUCKS. CALLED FORD TO ASK IF MY TRUCK WAS COVERED AND WAS TOLD NO EVEN THROUGH IT IS THE SAME PART AND THE SAME ENGINE AS THE OCTOBER 2013 RECALL OF 2011-2012 FORD F 250 AMBULANCE PACKAGE VEHICLES EQUIPPED WITH A 6.7LT DIESEL POWER STROKE ENGINE. *TR
STARTED VEHICLE AND DROVE ABOUT 1/4 MILE AND WARNING CAME ON TO FIND A SAFE PLACE TO PULL OVER. CHECK ENGINE LIGHT CAME ON. SOON AS I SLOWED DOWN AND STOPPED THE ENGINE SHUT OFF. HAD TO HAVE IT TOWED TO DEALER. WAS TOLD IT WAS A BAD SENSOR. SOMETHING TO DO WITH EGR/ OIL PRESSURE. THIS IS SECOND TIME THIS HAPPEN. PREVIOUS TIME W…
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STARTED VEHICLE AND DROVE ABOUT 1/4 MILE AND WARNING CAME ON TO FIND A SAFE PLACE TO PULL OVER. CHECK ENGINE LIGHT CAME ON. SOON AS I SLOWED DOWN AND STOPPED THE ENGINE SHUT OFF. HAD TO HAVE IT TOWED TO DEALER. WAS TOLD IT WAS A BAD SENSOR. SOMETHING TO DO WITH EGR/ OIL PRESSURE. THIS IS SECOND TIME THIS HAPPEN. PREVIOUS TIME WAS WHILE DRIVING THROUGH TOWN, STOPPED AT A RED LIGHT AND TRUCK SHUT OFF FOR OVERHEATING. AGAIN HAD TO TOW IT IN, AND AGAIN WAS A BAD SENSOR SENSING THE TRUCK HAD OVERHEATED. NOTHING WRONG WITH THE TRUCK EITHER TIME EXCEPT SENSOR. *TR
DRIVER WAS PILOTING VEHICLE THROUGH TURN AT INTERSECTION FULLY LOADED WITH SALT AND A SNOW PLOW. VEHICLE DASH DISPLAY READ SHUT DOWN VEHICLE SAFELY AND THEN IMMEDIATELY SHUT THE VEHICLE DOWN. TRUCK WAS STRANDED IMPEDING TRAFFIC FOR 40 MINUTES UNTIL A GOOD SAMARITAN WAS ABLE TO PULL IT BACK OUT OF THE INTERSECTION. VEHICLE WAS…
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DRIVER WAS PILOTING VEHICLE THROUGH TURN AT INTERSECTION FULLY LOADED WITH SALT AND A SNOW PLOW. VEHICLE DASH DISPLAY READ SHUT DOWN VEHICLE SAFELY AND THEN IMMEDIATELY SHUT THE VEHICLE DOWN. TRUCK WAS STRANDED IMPEDING TRAFFIC FOR 40 MINUTES UNTIL A GOOD SAMARITAN WAS ABLE TO PULL IT BACK OUT OF THE INTERSECTION. VEHICLE WAS TOWED TO DEALER AND EGT EXHAUST TEMP SENSOR WAS FOUND TO BE BAD. THE CHARGE WAS $100 FOR THE WORK PLUS THE TOW BILL WHICH WAS $113.50. THIS IS A SAFETY ISSUE. I USE THIS AND ANOTHER TRUCK WITH THE SAME ENGINE (ALSO SUBMITTED COMPLAINT FOR THAT VIN) TO TOW AND HEAVY HAUL ALL THE TIME. THIS IS NOT SAFE IF IT HAPPENS WHEN TRAVELING DOWN HILL, FULLY LOADED AND THE TRUCK SHUTS DOWN. THAT IS NOT SAFE, BUT IN FACT RATHER SCARY. *TR
DRIVING THROUGH MY NEIGHBORHOOD AT APPROXIMATELY 30MPH. LESS THAN A MILE FROM MY HOUSE, VEHICLE DISPLAYS WARNING TO STOP VEHICLE SAFELY. I BEGAN TO TURN INTO A DRIVEWAY SO THAT I COULD TURN AROUND AND HEAD BACK HOME AND THE VEHICLE SHUT DOWN. MY TRUCK WAS NOW BLOCKING THE ROADWAY AND A PERSON'S DRIVEWAY AT THE ONLY ENTRANCE T…
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DRIVING THROUGH MY NEIGHBORHOOD AT APPROXIMATELY 30MPH. LESS THAN A MILE FROM MY HOUSE, VEHICLE DISPLAYS WARNING TO STOP VEHICLE SAFELY. I BEGAN TO TURN INTO A DRIVEWAY SO THAT I COULD TURN AROUND AND HEAD BACK HOME AND THE VEHICLE SHUT DOWN. MY TRUCK WAS NOW BLOCKING THE ROADWAY AND A PERSON'S DRIVEWAY AT THE ONLY ENTRANCE TO THE SUBDIVISION DURING THE MORNING COMMUTE HOURS. I SHUT THE TRUCK OFF, AND TRIED TO RE-START IT, BUT IT WOULD NOT RE-START. THE VEHICLE WOULD NOT SHIFT INTO NEUTRAL SO THAT I COULD PUSH IT OUT OF THE ROADWAY. I HAD TO CALL A TOW TRUCK TO HAUL THE VEHICLE TO THE DEALERSHIP. THE DEALERSHIP SAID IT WAS A FAULTY SENSOR. (THIS WAS THE SECOND INDECENT FOR ME INVOLVING A FAULTY ENGINE SENSOR.) I HAVE SPENT MORE THAT $300 FIXING SENSORS THAT SHOULD NOT FAIL. LEAVING ME STRANDED IN THE MIDDLE OF A ROADWAY, BLOCKING TRAFFIC. I AM JUST THANKFUL IT WAS IN A SUBDIVISION AND NOT ON A HIGHWAY. *TR
STOP SAFELY NOW CAME ON IN DISPLAY. CONTINUED DRIVING UNTIL I CAME TO A STOP LIGHT. WHEN I SLOWED TO STOP AND SLOWED TO 3 MPH THE VEHICLE SHUT DOWN IN 5 PM TRAFFIC. HAD IT TOWED TO HOME WHERE IT STARTED THE NEXT AM. ATTEMPTED TO DRIVE IT TO THE DEALERSHIP UNDER THE ADVISEMENT OF THE SERVICE WRITER AND IT SHUT DOWN AGAIN 2 MILES …
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STOP SAFELY NOW CAME ON IN DISPLAY. CONTINUED DRIVING UNTIL I CAME TO A STOP LIGHT. WHEN I SLOWED TO STOP AND SLOWED TO 3 MPH THE VEHICLE SHUT DOWN IN 5 PM TRAFFIC. HAD IT TOWED TO HOME WHERE IT STARTED THE NEXT AM. ATTEMPTED TO DRIVE IT TO THE DEALERSHIP UNDER THE ADVISEMENT OF THE SERVICE WRITER AND IT SHUT DOWN AGAIN 2 MILES FROM HOME. HAD TO WAIT ON A TOW AGAIN TO THE DEALERSHIP. ONE OF THE FOUR EGT EXHAUST SENSORS HAD FAILED. DEALER TOLD ME IT IS A KNOWN ISSUE WITH THESE TRUCKS. *TR
PURCHASED 2MTH AGO. WOULD NOT START. REPLACED BATTERIES. 4 WKS LATER "PULL OVER SAFETY" ON & SHUT DOWN ON A WINDY ROAD AT 6PM. VEHICLE TOWED TO AUTO PLACE. $1500 FIX ELECTRICAL PROBLEM. 1 MTH LATER IT DOES IT AGAIN DOWN BUSY FREEWAY ALMOST CAUSING NEAR COLLISIONS. TOAD AGAIN. FIXED AND SAME AFTERNOON PULLING OUT TO STATE HI…
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PURCHASED 2MTH AGO. WOULD NOT START. REPLACED BATTERIES. 4 WKS LATER "PULL OVER SAFETY" ON & SHUT DOWN ON A WINDY ROAD AT 6PM. VEHICLE TOWED TO AUTO PLACE. $1500 FIX ELECTRICAL PROBLEM. 1 MTH LATER IT DOES IT AGAIN DOWN BUSY FREEWAY ALMOST CAUSING NEAR COLLISIONS. TOAD AGAIN. FIXED AND SAME AFTERNOON PULLING OUT TO STATE HIGHWAY AND SAME SIGNAL TO PULL OVER COMES ON & VEHICLE SHUTS DOWN & BACKING UP 5PM TRAFFIC BEFORE BEING TOWED AGAIN. *TR
OUR FIRST F150 ECOBOOST PURCHASED IN JULY 2011 WAS TAKEN BY FORD AS A LEMON. THE REPLACEMENT TRUCK PROVIDED IN NOVEMBER 2011 HAS THE SAME ISSUES. WHILE DRIVING IN RAIN ON A FREEWAY OUR V6 ECOBOOST F150 TRUCK ENGINE STARTS TO SHUDDER, SHAKE AND THEN RAPIDLY LOSE POWER WHILE DRIVING AT HIGHWAY SPEEDS. THEN THE ENGINE COMPLETELY SH…
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OUR FIRST F150 ECOBOOST PURCHASED IN JULY 2011 WAS TAKEN BY FORD AS A LEMON. THE REPLACEMENT TRUCK PROVIDED IN NOVEMBER 2011 HAS THE SAME ISSUES. WHILE DRIVING IN RAIN ON A FREEWAY OUR V6 ECOBOOST F150 TRUCK ENGINE STARTS TO SHUDDER, SHAKE AND THEN RAPIDLY LOSE POWER WHILE DRIVING AT HIGHWAY SPEEDS. THEN THE ENGINE COMPLETELY SHUTS DOWN WHEN ACCELERATING. OUR VEHICLE BARELY MADE IT TO THE SIDE OF THE ROAD WHERE IT STOPPED RUNNING. AFTER LETTING IT SIT FOR A FEW MINUTES THE ENGINE WAS RESTARTED. ALTHOUGH THE ENGINE WORKED THE TRUCK CONTINUED TO SHUDDER AND SHAKE WITH LIMITED ABILITY TO ACCELERATE FOR THE REMAINDER OF THE 3 HOUR DRIVE. OVER A PERIOD OF MANY MONTHS THE PROBLEM RECURRED MANY TIMES, ALMOST ALWAYS WHEN DRIVING IN THE RAIN. THE PROBLEM WAS EVEN WORSE WHILE DRIVING IN THE RAIN AND TOWING A BOAT TRAILER. THE PROBLEM IS ESPECIALLY HORRIFIC WHEN TOWING A TRAILER AND DRIVING IN THE MOUNTAINS IN THE RAIN. THE PROBLEM ALSO OCCURS NO MATTER THEN WEATHER WHEN DRIVING THROUGH THE MOUNTAINS OF KENTUCKY, TENNESSEE AND NORTHERN GEORGIA. THE TRUCK IS TOTALLY UNDEPENDABLE. ALTHOUGH THE TRUCK HAS BEEN IN THE DEALERSHIP FOR REPAIRS THE PROBLEM IS NOT FIXED! ON TOP OF THE LOSS OF POWER, A LIFE THREATENING SITUATION WHEN DRIVING IN TRAFFIC ON ANY ROAD ESPECIALLY A FREEWAY, THE MILES PER GALLON HAS NEVER BEEN HIGHER THAN 18MPG WHEN DRIVING ON A FREEWAY AT 55MPH (CONFIRMED BY A FORD MECHANIC) SIGNIFICANTLY BELOW THE PRODUCT ADVERTISEMENT BY FORD. TO DATE AFTER MULTIPLE TIMES IN THE FORD DEALERSHIP REPAIR SHOP THE PROBLEM HAS NOT BEEN FIXED. *TR
TL* THE CONTACT OWNS A 2011 FORD F250 SD. THE CONTACT STATED THAT THERE WERE EXHAUST FUMES INSIDE THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER AND ADVISED THE CONTACT THAT THE CAUSE OF THE FAILURE WAS AN OBSTRUCTED EXHAUST GAS RECIRCULATION COOLER CORD. THE EXH…
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TL* THE CONTACT OWNS A 2011 FORD F250 SD. THE CONTACT STATED THAT THERE WERE EXHAUST FUMES INSIDE THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER AND ADVISED THE CONTACT THAT THE CAUSE OF THE FAILURE WAS AN OBSTRUCTED EXHAUST GAS RECIRCULATION COOLER CORD. THE EXHAUST GAS RECIRCULATION COOLER CORD WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,900. THE CURRENT MILEAGE WAS 19,000. ## VIN PASSED ## 2011 FORD SUPER DUTY ##
LOUD METALLIC RAPPING SOUNDS EMANATING FROM ENGINE DURING COLD WEATHER START-UPS. UNKNOWN MECHANICAL DEFECT IN MOTOR. *TR
Official recalls
211V128000 · Electrical System:software
Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
10V659000 · Structure:body
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.