2024 Ford F-150 Lightning Bev

While driving at speed on public roads on [XXX], the primary 12-inch digital instrument cluster suffered a total blackout while the vehicle was powered and moving. The failure eliminated all speedometer readings, battery state-of-charge indicators, gear selections, and safety telltales/warning lights in violation of FMVSS 101. When previously reporting intermittent digital screen and electrical dropouts, Ford and dealership service personnel claimed this behavior is 'normal operation' and have failed to correct the underlying electrical/gateway defect across multiple service visits. The vehicle cannot be operated safely without an operational speedometer and warning cluster. Video link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was the only person in the truck and there was no one nearby. I was slowly backing the Ford 150 Lighting into my driveway, going straight back. I was going slow because another car was parked at the back end corner. As I was rolling slowly back, the truck started to accelerate on its own, I had not increased pressure on the pedal. The truck was not making any beeping noises or alerts on the screen indicating that there was another car parked behind it. NO safety alerts at all. The truck was completely out of my control other than my ability to turn the steering wheel. I had lifted my foot off the gas pedal entirely at one point to make sure it was not me pressing it and the car kept moving faster without my foot. I tried to steer the truck straight back but upon realizing it would not stop and was only getting faster, I veered the steering wheel to avoid hitting our other small car and turned the truck which backed up directly into the south west corner of our house. The house is what stopped the truck. Upon impact with the house- NO airbags inflated. The truck touchscreen temporarily shined red and audibly said that it would “call 911” and no call was ever made. After this, and after I had gotten out of the truck, I realized that the entire truck shut down mechanically. The turn on button did nothing, the key did nothing, the gears would not shift - it was in a locked position. The driver's seat that I was in- got dislodged and crooked by the force of the truck to the house. My right calf is still sore because my right foot was on the pedal when the truck hit the house. My left side of my neck is very sore and I have a headache around tension around my temples and top of head, my forearms, wrists, trapezius muscles, and rhomboid muscles - all were sore after the crash.

The contact owns a Ford F-150. The contact stated that the vehicle unexpectedly accelerated while in a drive through, a vehicle was ahead, the vehicle appeared to be rolling forward even though the foot was on the brake pedal. The front grill fender area was impacted. The other drivers vehicle the trunk and rear bumper were impacted. No additional property damage. No airbags deployed. No warning lights illuminated including any collision indicators. No injuries were sustained. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate mileage 15,002.

I was making a road trip in my 2024 F150 Lightning Lariat. I pulled up to a Tesla supercharger. I turned the car off and attempted to plug in but the cable was about three inches too short. So I got back in the truck, turned it back on and put it in gear for the last three inches of travel. The truck accelerated dramatically. It clipped two charging stations, hopped a curb and went into a field, headed for a major lane of traffic. I rode the brake as hard as I could and it continued to accelerate. I threw it in neutral and finally got control of it, just short of the road. I turned the vehicle off and back on and drove out of the field, the truck behaving normally. I finished the trip and returned home without incident. In reviewing the experience in my mind, I can't make mistaking the accelerator for the brake pedal make sense. You can't turn the vehicle on without pressing the brake pedal. You can't put it in gear without pressing the break pedal. And the fact that it continued to accelerate after hitting the charger doesn't sound like a pedal mistake. I have never found the human factors of the F150 to be challenging - it is very straight forward to drive. I also don't think I could have accidentally hit the cruise control. You can't accidentally engage the cruise control from a standing stop. I do always use one-pedal driving.

The contact rented a 2024 Ford F-150 Lightning. The contact stated while driving 55 MPH and attempting to slow the vehicle, the RPMs suddenly increased, after which the contact became aware that the vehicle was accelerating independently. The contact stated that the brake pedal was depressed to the floorboard however, the vehicle failed to stop as needed. The contact shifted to park(P) to bring the vehicle to a stop. The vehicle then returned to normal functionality, but the failure became a regular occurrence. The contact requested a replacement vehicle from the rental company. No warning lights were illuminated. The contact was unaware if the vehicle was taken to the dealer or an independent mechanic. The contact was unaware if the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 28,000. The VIN was not available.