2024 Ford F-150 Lightning Bev

Following a software update by Ford in the past 6-8 months, upon start-up my vehicle asks me which drive mode I wish to be in but then after 15-45 seconds "forgets" my answer and changes drive modes. This results in regenerative braking being disabled, at random, in the middle of a drive. This is a major safety issue, as I will expect braking to applying while easing up on the accelerator but that simply doesn't happen. This could cause an accident, injury or worse.

Gear Shifter stuck in D with amber light blinking constantly. At the same time, the Amber Wrench symbol appeared on the dash, with "Service vehicle soon" warning message. This indicates a Powertrain malfunction/Reduced Power issue. Vehicle towed to nearest Ford dealer (Scenic Ford, Mount Airy, NC) with about 225 miles on odometer. I purchased this new '24 Lightning Lariat [XXX] online, and picked it up at Sheehy Ford in Gaithersburg, MD [XXX], with 47 miles on odometer. The above issues occurred [XXX] as I was driving the vehicle home from Maryland to my home in Georgia. These problems occurred the same day I drove the new vehicle off the dealer lot. Additionally, the Gear Shifter has never folded down as its meant to fold down, enabling a flat work surface between the two front seats. This situation was present at Sheehy Ford when I picked it up brand new on [XXX]. I have an appointment at my local dealer, Akins Ford, Winder, GA, May 14, 2025 at 10am to have these issues assessed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle moved forward with the shifter set in reverse. My safety and the safety of others was put at risk because the vehicle moved in the opposite direction from that indicated both by the position of the shifter and by the audible backup warning. Pressing the accelerator caused the vehicle to move forward instead of reverse. This problem has not yet been reported to manufacturer. There were no warning lamps or messages. All indicators were normal. This occurred while parallel parking in a tight space between two cars on the left side of the road. I backed in as far as I could go to the car behind, then turned the wheel and pulled in close to the car in front. I repeated the back and forth two more times to align the vehicle with the curb. At this point the shifter was in drive position and vehicle was close to the car in front. I shifted to reverse and gently pressed the accelerator to move away from the car in front. Instead, the vehicle moved forward and bumped the car in front. I applied the brake, shifted to park, then shifted to reverse. Again, the vehicle moved forward and bumped the car in front. I applied the brake and shifted into drive, then into reverse. Again the vehicle moved forward. The audible backup warning could be heard whenever the shifter was in reverse, and it stopped when taken out of reverse. At this point I turned off the vehicle. I started it again about a minute later. At this point it shifted correctly. I shifted to reverse and the vehicle moved backward as expected. I was able to finish parking as usual.