2023 Ford F-150 Hybrid

On 7/18/25 I picked up F-150 from being repaired (failed Belt Drive Generator/Starter Tensioner). About 3 hours later I was driving up a long grade at about 5,000 feet when I stopped to check on my cargo (a bicycle). At this point I noticed the cooling fans were running increasingly fast, much faster then they had ever run before. I checked the digital temperature gauge and it showed a normal temperature. I opened the hood and saw there was no coolant in the overflow bottle. I assumed the truck was just a bit low on coolant and I had some (5 liters) water with me so I added that to the overflow bottle. Very little water was visible in the overflow bottle. I replaced the cap, turned off the A/C and immediately headed back to the dealer. At no point did the check engine light come on. At no point did the temperature gauge move from the "normal" area. At no point did any warning message of any time appear on the driver display - unless it occured when I was refilling the overflow bottle. The engine was not operating normally however, the gas engine stayed on at all times and did not cycle on and off as it normally would do (truck is a hybrid). When I arrived at the dealer they attempted to fill the coolant system and said it was completely empty - no sign of the 5 liters of water I put into the system. The cause of the leak was identified as the EGHR system, specifically the plastic coolant inlet port. This failure is discussed in Ford Customer Satisfaction Program 24N04 - attached. This failure should not have occured. But when it DID occur the vehcile should have warned the driver that a serious overheating event was occuring. No MIL was set. No driver warners were made and the temperature gauge remained in the normal range at all times. The ONLY way I because aware of the problem was by noticing the increasing speed of the cooling fans. This could lead to fire, or unexpected engine failure or burns from overheated radiator.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated while driving 65 MPH and taking his granddaughter to practice, there was an abnormal sound coming from the vehicle. There were no warning lights illuminated. The vehicle was shuddering while depressing the accelerator pedal to the floorboard; however, the vehicle failed to respond. The contact came to a stop on the highway and then pulled over. The contact turned off and restarted the vehicle and shifted into drive however, the vehicle failed to respond. The dealer was contacted and informed the contact to reach out to Roadside Assistance however, the contact was unable to get assistance. The Police Department was contacted, and a tow truck operator was contacted. The contact’s wife was able to pick up the granddaughter. The dealer diagnosed the vehicle with rear axle failure. While the vehicle was at the dealer and shifted to park, the vehicle rolled backwards and was damaged. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 22,200. VIN tool confirms parts not available.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The rear axle bolts were both discovered to be broken during a recent tire change. Upon inspection at the dealership it was confirmed that both rear axle bolts had sheared off and had begun to wear the splines of the rear drive axle that would have resulted in loss of ability to maneuver or park the vehicle. The dealership indicated that a recall had been issued for similar previous models of my truck, but my truck was not included in the recall. I am asking for recall 23S65 to be expanded as it obviously did not include all affected vehicles.

I have a 2023 Ford F-150 that has experienced a fatigue fracture failure to the drivers side axle bolt exactly as described in recall 23S65. [XXX] My truck has 18,000 miles, and I noticed unusual noise while driving at low speed. I removed the separated axle bolt segment from within my wheel, and I continue to experience a squealing noise while lightly accelerating and braking. This failure can lead to sudden loss of acceleration or vehicles rolling away while parked. Symptoms can be subtle and often go unnoticed for significant durations of time and miles driven. Recall 23S65 does not include my VIN as my truck was built in February 2023, and the recall coverage terminates for trucks built in December 2022. I inquired with Ford's recall service line and they are unwilling to consider expanding the recall, and they recommended that I instead file a complaint with NHTSA. I believe that more trucks built after December 2022 are impacted by this defective axle design and I want to ensure eligibility for redesigned parts is accordingly extended. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On numerous occasions the truck fails to accelerate and bogs down when taking off and turning at the same time. This has occurred when pulling out of a parking lot onto a busy street where cars are going the speed limit of 45 mph. When pulling out and making a turn you push the gas and nothing happens. The truck is basically coasting from the initial take off and is going less than 20 mph. Suddenly the cars that were coming down the road are right on top of you swerving and hitting there horn because they think you deliberately pulled out at the last minute in front of them. In actuality you pulled out of the parking lot with ample space. The problem is the truck did not accelerate. Secondly the truck handles terribly when pulling out of a driveway that has multiple angles. The truck can violently toss riders around in the seat at low speeds. This could cause someone to lose control of the steering wheel. I have reported these problems to ford dealer. I have either been told there is no problem or told “we found the problem and fixed it” only to experience the same dangerous faults time and time again. I have gone as far as telling the dealer to put in their records that I said “someone was going to get killed in a car wreck because of these flaws.”

The contact owns a 2023 Ford F-150. The contact stated that while the dealer was performing tire rotation on the vehicle, the dealer informed the contact that the rear passenger's side axle bolts had fractured. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 23V896000 (Power Train); however, the VIN was not included. The dealer replaced the rear passenger's side axle assembly under warranty. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 16,000.

Coming off the freeway, heard a loud noise in the rear of my truck. Then it sounded like rocks were getting pulverized. Put the vehicle in park and since we (Me, wife, and two children) were on a decline the brakes did not work and our truck drifted into oncoming traffic. Luckily cars were able to avoid us in time where we pulled off onto the shoulder and engage the parking brake.