2023 Ford F-150 Hybrid

tried to get ford to install Heated Steering Wheel Performance Upgrade 22G06 on this and they claim the case was closed and denied because of the credit on my window sticker they closed my case ID without even notifying me about it. (Ford CASE ID for heated steering module. XXX). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Belt Integrated Starter Generator (BISG) on my 2023 Ford F-150 PowerBoost intermittently fails, triggering DTC P0A1E-00 and causing complete loss of electric drive mode during normal driving without warning. Vehicle continues running but with significantly reduced fuel efficiency until manually restarted. Fault occurrences are escalating in frequency: 9/13/2025 while running ProPower Onboard under medium load camping in the Everglades, 11/20/2025, then 3/3/2026, 3/6/2026, 3/10/2026, and 3/12/2026 — two occurrences within one hour during morning commute — seven total occurrences. All documented via Ford App push notifications. Sam Galloway Ford in Fort Myers, FL confirmed DTC P0A1E-00 on 3/4/2026. Repair estimated at $1,900 with part backordered minimum three months. I was charged $266.20 for the diagnostic. Ford Motor Company denied my warranty claim stating the part is not a hybrid unique component despite P0A1E-00 being a hybrid-specific fault code and Ford's own TSB 23-2279 covering this exact condition under warranty. I called Ford customer service 4 times 3/10/2026 and was told my claim ticket was closed on 3/4/2026, the same day I opened it without technical explanation. No one has returned my calls since and I was not provided written denial documents. A BBB complaint has been filed.

I was in my driveway, I placed the vehicle in reverse backed out normally, when I put it into Drive I let go of the brakes, I did not press the accelerator pedal, and the truck instantly accelerated while in electric mode. The acceleration was so quick that I slammed the brakes and the tires gripped the ground but I could not stop it in time and I hit a cement pylon. That same day, later in the evening I noticed that my transmission temperature was reading cold even though i had been driving for over 40 minutes. The following day, in the morning I started the truck, put it in drive and it felt like the accelerator pedal would not work, after a couple seconds of me pressing on it to see if it would catch I felt propulsion from the truck and the accelerator was working again. I am scared to continue driving this truck because its a risk to my family and my safety. I attempted to contact Ford corporate and they want me to make a claim with my insurance, then take it to a dealer so they can "inspect it" Please help

my car sometimes specially when i slow down and make turns it loose power and doesn’t respond to acceleration at all i have to wait 3 to 4 seconds to respond and this happens often a tok my truck to the ford dealership serval times but always they say we didn’t find any problems with your truck and it’s very scary and dangerous if i am crossing a traffic light or a highway or passing another cars and happening there where i am gonna be in problem and more chances to crash

Vehicle lost electrical power to multiple systems- Instrument cluster did not display any information- could not tell the speed of the vehicle, how much fuel was in the vehicle, gauges for coolant, oil, etc. were non-existent, did not have use of turn signals, hazard lights, blind spot indicators, did not have use of wipers, heating/cooling and defrost, could not tell what gear vehicle was in, could not tell what mode the vehicle was in. This made the vehicle extremely dangerous to drive. There have been multiple electrical issues prior to this. All issues have been addressed by Ford dealer and supposedly fixed as of now.

The contact owns a 2023 Ford F-150. The contact stated that while the vehicle was parked and unattended, the tailgate opened independently. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the wiring harness needed to be replaced. The vehicle was repaired, but the failure recurred. While the vehicle was parked at the residence unattended, the tailgate opened unintendedly without warning. The vehicle was taken to the local dealer, where it was diagnosed and determined that the failure was due to the key fob. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 14,500.

After driving for approximately 2 hours, A/C stopped blowing out of vents. Even adjusting the fan speed up & lowering temp, vents did not blow air. However, I could hear air blowing within console. During this time, defrost of windshield did not work. I turned off system for approximately 30 minutes and then system began working. This same situation has happened 2previous times.

My truck is brand new. The A/C lines and evaporator coil are freezing up when using the A/C, resulting in no air flow out of the vents in the cabin. I checked forums online and this has been a common problem with my vehicle yet Ford has filed no recall to fix it. Dealership states it’s a faulty temp sensor in the evaporator. Ford refuses to pay for the fix under the vehicle manufacturer warranty because no warning lights are displayed on your dash.

Stopped Truck, The rear passenger window went down on its own! The window would not go back up. We stopped at a nearby FordDealership and a service rep looked at it and indicated that when we hit the window button he could hear clicking and said our rear passenger window motor was probably dead. the service rep assisted us in putting plastic on the window, which did not adhere well! We were about 60 miles away from home with young children on a 3 day vacation, The loud noise from the plastic vibrating from the window was deafening!!