2022 Ford F-150 Hybrid

Vehicle B&O Unleashed sound system makes seemingly random BOOMs at full volume (>1000watt system) then a crackling and static sound as well. This is a health risk as my ears hurt 2 days afterward and were ringing no less than 2 hours. This is a safety risk as it seems like gunshots and I was panicked and almost wrecked. Others on forums have wrecked. Here is a description of the “event” this Saturday 5/6/23 Start truck, tiny popping sound, think little of it. Drive about 2 minutes then BOOM BOOM BOOM three speaker max volume blasts, then tweeters start to crackle and give that constant “static” sound. All tweeters continued for minutes. (video in middle of this) I stopped at a light, turned truck off and turned back on… no change sounds continue. Stopped at another light, turned truck off, opened door, then turned back on. The static stopped but crackles continued, upon restart static and crackles both continue. What was curious is that as I sped up the volume increased and decreased slightly when I slowed down, which is in line with the variable speed settings. I thought that was peculiar as it indicates some of the settings are still sending normal signals. Stopped, turned off truck, got out and closed door, and fifteen seconds later all sounds finally stopped (have video of this but too much data for NHTSA online portal system).

I remote started the vehicle, when inside the vehicle I pressed the start button. Directly after pressing the start button, a very loud pop followed by static played through the speakers. I was not able to turn the audio volume down or off. I was forced to drive home while the loud static noise continued to play through the speakers. When I arrived home about 25 minutes later, I was able to disconnect the vehicles battery to stop the static playing. I also noticed a burnt electrical smell inside the vehicle but could not identify where specifically the smell was coming from. The following day, the issue seamed to be resolved but the audio quality appeared to be diminished. The subwoofer is no longer working as a result of this audio issue. This would have been very dangerous had I been driving when the problem started and if I had my young child in the vehicle.

Tonight when I started my truck there was a loud pop sound that came from the sound system. The stereo then had no volume with any source. I shut down the vehicle and restarted it. As soon as it turned on again, the sound system had incredibly loud static coming from every speaker. My ears were ringing and when I screamed to my eight year old to get out of the truck, she could not hear me. I tried to turn the truck on and off multiple times and I eventually had to abandon it and take my wife’s car. I have a video that shows my truck was turned off and the sound system would not stop making the awful noise. I just can’t attach it to this report.

Wile driving my vehicle after a rain storm (it was not currently raining) water started to drip from the speaker above the driver. The ceiling from the middle of the driver door to the center of the windshield was soaking wet. While the vehicle does have a sunroof it is never used. I checked for blocked drain ports and they are not blocked. There would be no reason for them to be blocked on a new vehicle that never opens the sunroof. I have been unable to get a dealership to schedule service to inspect for if the drain tubes are connected or not, or for any other issues that would lead to the leak. The only immediate safety issue was the distraction caused by water dripping on me while I was driving. The longer term safety concern is mold and water potentially affecting the numerous electronics for hands free driving, emergency braking, lane departure, etc. The headliner was wet all the way to the center of the windshield in the area where some of the emergency braking and lane departure electronics are.

When I got into my truck and pressed the start button, there was an extremely loud popping noise that appeared to be coming from the sound system. It was so loud that it caused ringing in my ears. I immediately attempted to shut off the truck, but the noise continued. I opened the door to exit the vehicle, and the loudest noises stopped, but a static sound remained. I got out, shut the door, and locked and unlocked the vehicle several times before the noises stopped. It has now happened to me on two separate occasions. Rear speakers now sound like they're blown and have a terrible rattle. I contacted my dealer, Bluebonnet Forn in New Braunfels Texas, and was told that there have been numerous reports of this type o event but they have no idea what s causing it and it'll take them 4-5 days before they can even look at my truck.

This has happened twice to me. The latest was about 7 days ago. There was a loud popping and static sound when driving my vehicle so loud that I had to exit the truck and my neighbors came and asked if I was ok because it was so loud. I couldn't get it to stop by shutting things off. Talked to my sales guy and he suggested I disconnect the negative cable to the battery for 30 min or more, but there needs to be some sort of fix for this as it is a larger issue. It is undriveable when it happens and I likely would have crashed if I was on the highway. Ford is very slow with any response and the dealership can't do anything until they issue a TSB.