2022 Ford F-150 Hybrid

When at a signal light with the brake pushed, we are experiencing an issue where the whole vehicle will unexpectedly lurch forward as if hit from behind after coming to a stop. This could possibly result in the truck hitting the vehicle in front of you if you are in tight traffic. Our local dealer inspected but could not find a solution.

The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving out of the driveway, the vehicle jolted with a thud. The contact was able to be reversed. There was no warning light illuminated. The vehicle was then taken to the dealer for tire replacement and the contact was informed that the axle bolts on the driver’s and passenger’s side of the vehicle had fractured. The contact was informed that the axle bolts needed to be replaced. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

Two times the wheel end hub bolt on my left rear axle broke off. The first time the car was under warranty before the recall and the dealer provided a car for me to use while the truck was in the shop. This past week no vehicle or rental car was provided. The repair will take over one week to be completed. Since this is an ongoing problem without the final repair and parts until next year, Ford should be required to provide a vehicle to the customer.

PASSENGER SIDE REAR AXLE BOLT BROKE. Ford says the broken bolt could result in loss of drive power putting drivers or others at risk. Local Ford dealer confirmed axle failure and asked me to not drive the vehicle until they could get a replacement axle assembly installed which could take 1-4 weeks. There were no warning lamps or messages. I thought I could hear an unusual sound from the rear of the vehicle. The unusual sound occurred at around 57000 miles on the odometer.

The contact owns a 2022 Ford F-150. The contact stated while driving 65 MPH at midnight, there was an abnormally loud grinding and clunking sound coming from the rear of the vehicle. The contact was able to veer to the side of the road. The contact inspected the vehicle, but could not determine the cause of the failure. The vehicle was towed to the nearest dealer, where it was diagnosed that the rear axle hub bolt had fractured, causing the rear axle to be damaged. The dealer determined that the rear axle assembly and the rear axle hub bolt needed to be replaced. Additionally, the dealer determined that the failure was related to NHTSA Campaign Number: 23V896000(Power Train); however, the part to do the recall repair was not yet available. The dealer sent a diagnostic report to the manufacturer and ordered the same parts for the repair. The vehicle was not repaired. The contact notified the manufacturer of the failure and a case was opened. The failure mileage was approximately 52,000.

When traveling at low speeds, 10-15 mph, and coasting (no accelerator input) then pressing the accelerator there is no response. The engine will not rev up and the truck will not accelerate for a good 6-8 seconds. It happens usually in parking lots or when making low speed turns onto street intersections or pulling out of driveways. This is dangerous, as pulling in front of traffic then having no acceleration for several seconds could cause a rear-ending accident. It also happens often when going over steep small speed bumps in the parking garage at my office. It's very annoying and in some situations very dangerous. This has been happening since I bought the truck in January 2023. It is now Sept 2024.

My vehicle lurches forward at low speeds which presents a collision risk. The check engine light illuminated and I received the following alert in the FordPass app: The powertrain control system has detected the transmission fluid auxiliary pump motor did not come on when commanded. The vehicle’s Start/Stop feature may not be active when this condition is present.

I was driving on the busiest section of interstate in my city which goes up a bit of an incline. I was in the left lane. As I was going up the incline, the RPMs on my truck jumped way up and then I lost all power. My dash lit up with a red message saying "STOP SAFELY NOW" and I had no propulsion at all. There is no shoulder on the left side of this interstate and very little shoulder on the right. I had to whip over across 2 lines with zero power while I was losing speed, almost getting run into by 2 separate tractor trailers who both had to slam on their brakes and honk at me. I made it to a tiny section of shoulder up against a large retaining wall. It was so tight that the only way I could get out of my truck safely was through the passenger door, and then it would only open halfway before hitting the wall. Thankfully, our state's DOT emergency vehicle showed up about 15 minutes later to help mitigate traffic. I had to have the truck towed and it is now in the shop. Ford has known about the issues with the CDF drums in these trucks for a long time and have an associated TSB for it: 24-2176. It's a transmission issue, and there is already a class action lawsuit against Ford over the 10R80 transmission. This is the most dangerous situation I have ever been put into in my decades of driving. Ford is negligent in this by acknowledging that there are potentially catastrophic issues with their transmissions and doing nothing to remedy them on their dime. Over the months prior to this, I had minor issues in 8th, 9th, and 10th gear where occasionally the transmission felt like it "slipped" slightly. A service engine warning would pop up, but it would go away after the truck was restarted and the issue wouldn't pop up again for weeks. The Ford service people back in February claimed they had fixed it when I took it in by reprogramming a module.

The contact owns a 2022 Ford F-150. The contact stated while driving at various speeds, there was an abnormal sound coming from the transmission. The contact stated that the vehicle independently switched gear and would occasionally roll away. No warning light was illuminated. The vehicle was taken to a local dealer where the transmission was repaired, and other unknown repairs were performed; however, the vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.