2022 Ford F-150 Hybrid

The contact owns a 2022 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 25V455000 (Fuel System, Gasoline) and 23V896000(Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving at various undisclosed speeds, the vehicle made an abnormal clicking sound. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 33,000. Parts distribution disconnect for NHTSA Campaign Number: 23V896000(Power Train). VIN tool confirms parts not available for NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline).

The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle independently accelerated, and the contact heard an abnormal sound. The contact stated that the transmission upshifted from third gear into fifth gear. The contact stated that occasionally while the accelerator pedal was depressed, the vehicle failed to accelerate as intended. In addition, the low-voltage battery and check engine warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed hybrid EV battery pack. The contact was informed that the hybrid EV battery pack needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was taken to several dealers due to the persistent failure and the hybrid EV battery pack was replaced twice. The failure reoccurred. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 52,000.

On Sunday, [XXX], my truck spontaneously burst into flames while parked in my front yard. I had just returned from doing a number of errands. The truck had been running fine with no indications of a problem. I was outside tending to my smoker when I heard a sort of popping/crackling noise. I looked up at my truck approximately 40 feet away and saw flames shooting out from the engine bay through the hood gaps. I called 911 and attempted to douse the flames with a powder fire extinguisher with no luck. By the time the fire department arrived 15 minutes later or so, the truck was fully involved and burnt to the frame. I didn't smell gasoline during the initial startup, but a strong smell of burning wires. The concerns are of course for my safety and that of my family. It was just luck that the truck was parked in the front yard rather than next to my house where it's normally parked. We were have a sidewalk put in and thus my normal parking space wasn't available. I could've been driving at the time and with the speed of this fire, I'm not confident I would've been able to get out. The truck has been seen by the insurance company and is being towed out of my yard sometime today May 29th, 2025. I don't know where it will towed to. I have pictures and videos detailing the fire and it's progression. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that while the vehicle was stationary or down-shifting, there was a clicking sound coming from the vehicle. There were no warning lights illuminated. The contact stated that while depressing the brake pedal there was a clicking sound coming from the rear-end of the vehicle. The vehicle was taken to a dealer and was diagnosed, and a repair was performed on the axle shaft and bolt assembly. Additionally, the rear-end of the vehicle was rebuilt. The contact stated that the failure re-occurred four months after the repair and the vehicle was repaired. The failure mileage was approximately 15,000. VIN tool confirms parts not available.

today is March 13, 2025. Ford Motor Co promised to make parts available to repair this truck's axle as part of Manufacturer Recall 23S65 (NHTSA Recall Number23V896) by this month, March 2025. With 17 days left in the month, I have received no information regarding any possible future repair. Please push Ford to make good on their promise.

The manufacturer has failed to remedy this safety recall for my F-150 vehicle in a timely manner. Ford initially identified the axle bolt fault as Customer Satisfaction Program 22B34 on Feb. 14, 2023 to a limited range of vehicles but then expanded the action as a recall notification 23S65 on Dec. 22, 2023 covering all 2021-2023 trucks with their "Trailer Tow Max Duty package". Based on these dates, Ford has had over 2 years to engineer a solution to this safety recall but has not done so.

1. Transmission. Auxiliary transmission fluid pump. 2. Yes. 3. No. 4. No. 5. No. Stopped at a traffic light, first inline near crosswalk. For no apparent reason, the vehicle jumped forward without any input from myself. Thought I was rear ended by someone behind me. Luckily, I always have my left foot on the brake pedal when stopped and was able to apply additional pressure to keep the vehicle from moving forward. This is a new to me, used vehicle. After doing research I see that this is an ongoing problem for the 2021 to present Ford F 150 PowerBoost, hybrid, trucks. Hopefully a safety recall will be issued.

The contact owns a 2022 Ford F-150. The contact stated while driving at undisclosed speeds, there was an abnormal sound coming from the rear of the vehicle. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear axle bolt was faulty, and the rear axles needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The vehicle was not repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle remained at the residence and had not been driven since. The failure mileage was approximately 60,000. VIN tool confirms parts not available.