2022 Ford F-150 Hybrid

On 02/22/2023 at approximately 7:50pm I entered my vehicle. Started up normally, and pulled out from my parking spot with the stereo OFF. As I turned around I heard a deafening "Boom" followed by what sounded like hail striking my car all over. It scared the hell out of me, and it took a second for me to even process what was happening. I thought I had been hit by another vehicle or...I don't even know what. I was fortunately able to just pull back around in the parking lot, and turn off my vehicle. On restart this was not happing again. I can't emphasize enough how dangerous this could potentially be, if you're driving on the freeway just doing your thing, and all of a sudden you're under audio assault...man I was having PTSD flashbacks. I'm scared to get back in my truck in case it does it again, not to mention transporting my infant son. I can't even begin to describe how loud it is, and volume or stereo adjustment does nothing, all you can do is turn the vehicle off. If you're on the road and it goes off you think you've been in a car wreck. My ears were ringing for the next two days. This has happened once before but not nearly as bad, just a loud stereo pop while driving that resolved immediately after, in which I pulled over thinking I had struck an object while driving, but couldn't find anything so I put it out of my mind. Having had this happen again, I began to look into it and found that it's an ongoing issue that other individuals are reporting, all with the B&O unleashed sound system.

All of the sudden and without any warning, an extremely loud bang followed by extremely loud buzzing and white noise sound comes from the stereo system. The bang sounded like a gun shot in my ear and the buzzing/white sound noise is louder than anything I've ever heard. It nearly caused me to run off the road when it first started and it took my breath away and caused my heart to beat rapidly. I had to immediately pull over and get out of the vehicle as the sound was unbearable. There was no way to turn it down or off. It eventually stopped a few minutes after the vehicle was turned off. I tried to restart it a number of times and the sound immediately started again. After the vehicle sat for a few hours, the vehicle started without issue. My ears rang for 4-5 days after this incident. Safety was put at risk by way of ear damage and nearly crashing the vehicle when it first happened. I also had to pull off on the side of the road to exit the vehicle. I have not taken the vehicle to a dealer yet but will do so. It has not been inspected by anyone. There are no warning lights, error messages, etc. This is the second time this has happened. The first time it stopped on its own after about 10 seconds.

January 2, 2023 Ford Motor Company Product Claims Department 1-800-392-3673 P.O. Box 70 Dearborn, Michigan 48121 Vehicle VIN #1FTFW1ED5NFB14199 New 2022 Ford F-150 Dear Claims Department/Legal Department, On December 22, 2022 at approximately 5:00 p.m. Driver of vehicle was leaving the office to go home and as he entered the vehicle and sat in driver seat to turn the vehicle on the engine fired on and at that very moment a LOUD POP explosion sounded throughout the vehicle cabin. In the short duration to his home the vehicle had a static electrical sound amplifying through the vehicles speakers while the truck was on as well as when the vehicle was in the parked off position. I immediately phoned my fleet manager at Colley Ford in Glendora California and via telephone he acknowledged the vehicles state of trouble and notified me to have the vehicle inspected immediately for findings. Rather than pay for towing, GQ Landscape care decided to take said vehicle to the nearest Ford location from the office which is approximately 3.5 miles. The employee drove the vehicle with the windows unrolled as this noise being emitted was making him physically ill, headache and earache. Upon his arrival to Chino Hills Ford the service advisor Maria Ochoa documented the vehicles condition and also brought her service manager “Tom” out for inspection as neither one of them have had a vehicle thus far making such a horrible noise, they both acknowledged and recognized that this was not a normal noise. At this point practically half of their maintenance team came out and wanted to see what vehicle was making such noise. That night and for 3 more days following original incident my employees head and ears have suffered extreme headache and earache. As of December 27, 2022 Chino Hills Ford has recognized and diagnosed the culprit issue to be the Amplifier. Please see attached. I have asked for a Rental vehicle due to the fact that this vehicle has put my employees nuerological healt

Upon starting the vehicle an extremely loud and disorienting static popping noise started to come from every speaker in the vehicle at seemingly full volume with no way to make it stop or turn the volume down. Many attempts were made to get the sound to stop including turning the vehicle and entertainment system off, but the sound could not be stopped. I was forced to take a different vehicle and when I returned the sound had stopped. The dealership claims that nothing can be done because it is not currently producing the sound. I fear for my pregnant wife, and in the future, my childs hearing. I have a video I took during the event with the intention of showing the dealer, as well as a home security camera video if needed.

At startup the stereo system (my truck has the B&O unleashed option) made a very loud electrical static and buzzing sound. This came from every speaker at max volume. Attempts to make the noise stop were unsuccessful, including trying to select multiple audio inputs and turning down the volume. It just kept blasting the static and loud popping noises at max volume. There was no way to make the sound stop without removing the sound system fuse under the hood. It was physically painful to both me and my passenger, and left our ears ringing for days. The dealership does not acknowledge that anything is wrong. Online forums show that this is a reoccurring problem, with dozens of individuals posting The same complaint. Ford has not acknowledged its existence, but this is a safety hazard as it can cause serious hearing damage.

This has happened twice to me. The latest was about 7 days ago. There was a loud popping and static sound when driving my vehicle so loud that I had to exit the truck and my neighbors came and asked if I was ok because it was so loud. I couldn't get it to stop by shutting things off. Talked to my sales guy and he suggested I disconnect the negative cable to the battery for 30 min or more, but there needs to be some sort of fix for this as it is a larger issue. It is undriveable when it happens and I likely would have crashed if I was on the highway. Ford is very slow with any response and the dealership can't do anything until they issue a TSB.