2021 Ford F-150 Hybrid

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, he heard an abnormal scraping sound coming from the rear driver's side of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the driver's and passenger's side rear axle bolts had sheared off. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to Customer Satisfaction Program: 22B34, but the vehicle was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 20,000.

The driver's side rear axle bolt sheared off over the course of normal driving. Ford is aware of this problem, advises to not use/drive the vehicle, yet no recall has been issued. Without a recall, getting this issue fixed will take weeks/months and Ford should pay for a rental vehicle since this is clearly a manufacturing defect.

Active Air Dam: My 2021 Ford F150 XLT truck has an active air dam, (AAD), that is suppose to move downwards at speeds of 40mph or greater to help with aerodynamics. This is to help the truck hug the road better at highway speeds. When the truck slows down to under 40mph, the AAD is suppose to recess back up an be tucked away behind the stationary air dam. They started these AAD's on their trucks in the model year of 2021. It has been a widely known issue that the AAD design is flawed and they malfunction and get stuck on the front air dam. Some have came loose and flown off into other vehicles on the roadways. This presents a safety hazard to the owners and other vehicles on the road. Ford refuses to fix it stating that their extended warranty does not cover the parts. This is NOT a warranty issue, this is a poor design issue and a faulty part issue that is going to cause someone to get seriously injured or worse, killed. Some people have reported that their AAD flew off their truck and they didn't even notice until the service tech at the dealership told them during an oil change. So that means their are people out there that are driving with this hazardous part flying off their truck and where is it going? Into the traffic following behind, and what are those drivers going to do when it comes hurling at them at a high rate of speed? Most likely slam on their brakes, causing a rear end collision, or they serve to avoid it and either hit an on coming vehicle head-on or slam into the vehicle next to them on a multi lane highway or interstate. Please make Ford fix their problem before someone gets killed or seriously injured.

Electronic parking brake activated unexpectedly at low speed after taking off from a stop. From a stop traveling downhill at a low rate of speed, the parking break activated and caused the truck to skid to a halt three times causing a safety issue for drivers around the vehicle. Manually deactivated the electronic parking brake each time and after forward movement at about 5 mph, it activated again. After the fourth attempt to start forward movement, the electronic parking brake stayed off. After doing research, recall 23V-509 came up but this specific VIN does not appear to be tagged under that recall.

This is the 4th time since purchasing the truck that this event has happened with time having the most severe results. When shifting from reverse to park the shifter goes into park and jumps back into reverse. First event (after exiting the truck) the truck rolled into a shipping dock breaking a taillight and buckling the rear bumper. Next two I had one foot on running board and one foot in the truck ant was able to hit the brake stopping the truck. This fourth event one foot was on the running board and one on the ground. As truck went back the door flattened me to the ground and the front tires rolled over both of my legs. The truck rolled up an inclined parking lot, across a busy road and down a bank. I was driven by ambulance to the hospital and then transferred and airlifted to trauma center at Ruby Memorial Hospital. After the second event the local Ford dealer said they could not duplicate the event. The brakes do not hold even though they are depressed and set when the shifter is shifted.

The axle retaining bolt that retains the floating axle to the hub failed and resulted in the floating axle splines at the hub failing. This is a known issue (see Ford Customer Satisfaction Program 22B34) but the recall only applies to vehicles manufactured from May 1st, 2021 to September 30th, 2021. My vehicle had the exact failure described by the recall (including the tell-tale ticking sound before failure). However, the build date for my vehicle is March 17th, 2021. Clearly the recall should be on trucks earlier than the May 1 date. The truck was built at the Dearborn Plant. I am assuming the other axle suffers from the same issue and will also fail.