2021 Ford F-150 Hybrid

The contact owns a 2021 Ford F-150. The contact stated that while driving at various speeds, a humming and tapping sound was present coming from the rear undercarriage of the vehicle. The vehicle was taken to the local dealer who diagnosed that the underbody insulator was faulty and had caused damage to the driveshaft. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact indicated that the vehicle was previously inspected under the NHTSA Campaign Number 21V986000 (Power Train, Structure) however, the vehicle experienced a failure after the inspection. The failure mileage was 26,836.

The contact owns a 2021 Ford F-150. The contact stated that while driving her vehicle at various speeds , her vehicle felt as though someone hit the back of her vehicle. The contact stated that the vehicle speeds up and slows down intermittently without warning. The contact stated that she has contacted the dealer as well as the manufacture, but was not successful. The contact also stated that there was a water leak that was leaking over the body control module in the vehicle , causing mold to grown under the hood of the vehicle as well as the cabin of the vehicle. The failure mileage was 8000.