IllustrationEXHAUST LEAKING INTO PASSENGER COMPARTMENT CAUSING NAUSEA AND LIGHT HEADEDNESS. SYMPTOMS "SLIGHTLY" IMPROVE WHEN AIR CONDITIONING IS CHANGED FROM RECIRCULATE TO FRESH AIR OR WHEN WINDOWS ARE OPENED. WILL SCHEDULE A SERVICE APPOINTMENT WITH DEALER BUT WANT TO BE INCLUDED IN YOUR DATABASE.
2018 Ford Explorer
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2018 Ford Explorer do not stand out strongly from the model-year median of 609.
About this comparison →How this year compares
Owner complaints by model year
Compare all Explorer years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
920–25K
5125–50K
5550–75K
4475–100K
40100–150K
6150K+
288 reports with mileage · 440 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 287 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 95 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
16 crash reports7 fire reports13 injury reports
What owners actually said
728 reportsEXHAUST FUMES ARE ENTERING THE CABIN DURING ACCELERATION AND WHEN THE AC IS ON. SEVERAL FAMILY MEMBERS HAVE COMPLAINED ABOUT THE SMELL WITHIN THE CABIN. I PERSONALLY HAVE EXPERIENCED HEADACHES AND BURNING EYES BECAUSE OF THE ISSUE. IT SMELLS LIKE BURNT HAIR. THIS IS A FAMILY VEHICLE USED TO TRANSPORT MY ENTIRE FAMILY INCLUDING M…
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EXHAUST FUMES ARE ENTERING THE CABIN DURING ACCELERATION AND WHEN THE AC IS ON. SEVERAL FAMILY MEMBERS HAVE COMPLAINED ABOUT THE SMELL WITHIN THE CABIN. I PERSONALLY HAVE EXPERIENCED HEADACHES AND BURNING EYES BECAUSE OF THE ISSUE. IT SMELLS LIKE BURNT HAIR. THIS IS A FAMILY VEHICLE USED TO TRANSPORT MY ENTIRE FAMILY INCLUDING MY 5 MONTH OLD BABY. THIS SMELL IS MAKING EVERYONE NAUSEOUS.
PURCHASED 2018 FORD EXPLORER XLT W/ AUTO NATION FORD CORPUS CHRISTI, TEXAS MAY 29, 2018. JUNE 20, 2018 I NOTICED THE PASSENGER SIDE FLOOR BOARD WAS COMPLETELY DRENCHED W/ H2O. THIS WAS DURING THE TIME WE HAD HEAVY RAINFALL. MY VEHICLE WAS PARKED AT WORK, NO FLOODING IN THE AREA, NO WINDOWS LEFT DOWN.THE H2O WAS ONLY ON THE PAS…
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PURCHASED 2018 FORD EXPLORER XLT W/ AUTO NATION FORD CORPUS CHRISTI, TEXAS MAY 29, 2018. JUNE 20, 2018 I NOTICED THE PASSENGER SIDE FLOOR BOARD WAS COMPLETELY DRENCHED W/ H2O. THIS WAS DURING THE TIME WE HAD HEAVY RAINFALL. MY VEHICLE WAS PARKED AT WORK, NO FLOODING IN THE AREA, NO WINDOWS LEFT DOWN.THE H2O WAS ONLY ON THE PASSENGER SIDE FLOOR BOARD & UNDER THE PASSENGER SEAT. JUNE 21, 2018-DROPPED VEHICLE OFF AT SERVICE DEPARTMENT. SERVICE DEPARTMENT CLAIMS THEY CHECKED EVERYWHERE. CAN'T IDENTIFY WATER LEAK. IN 2015 THE FORD MOTOR CO. ORDERS: STOP SELLING SOME 2015 FORD EDGE CROSSOVERS FOR THIS EXACT REASON. TECHNICIAN ARE NOT ABLE TO IDENTIFY THE LEAK EVEN AFTER A "WATER TEST". 2015 FORD EDGE: PROBLEM INVOLVED WATER SEEPING THROUGH A JOINT IN THE FRONT PILLAR, BEHIND THE HOOD HINGES. SERVICE DIRECTOR IS INVOLVED. INFORMS ME THEY CANT FIND THE LEAK. I ADVISED HIM TO RUN THE VEHICLE THROUGH THE CAR WASH. ACCORDING TO CONSUMER REPORTS, ENGINEERS DISCOVERED THAT RUNNING THE FORD EDGE THROUGH A CAR WASH LED TO SOPPING WET FLOORS ON THE DRIVERS SIDE. SERVICE DIRECTOR INFORMS ME HE DID SEE WATER LEAKING IN WHEN THEY RAN IN THROUGH THE CAR WASH. THEY THINK THEY FOUND THE DEFECT. VEHICLE: IN BODY SHOP & COLLABORATE WITH FORD TO PLACE A SEALANT. THEY THINK THE PROBLEM IS RESOLVED. SERVICE DIRECTOR CALLS, 7/9/2018:STILL LEAKING! 2018 FORD EXPLORER HAS BEEN IN SERVICE DEPART FOR 21 DAYS. 2015 FORD EDGE TECHNICIANS WHO DIDN'T FIND EVIDENCE OF A LEAK WERE INSTRUCTED TO INSTALL A URETHANE SEALER IN A-PILLAR SEAMS. 2015 VEHICLES THAT DIDN'T HAVE SIGNS OF WATER INSIDE WERE HELD FOR A 3 DAY ASSESSMENT TO ALLOW TIME FOR FURTHER INSPECTION, LETTING THE SEALANT DRY & CONFIRM PROBLEM HAD BEEN FIXED. IF THE VEHICLE IS STILL LEAKING AFTER A 3-DAY ASSESSMENT, FORD MAY HAVE TO BUY IT BACK. 21 DAYS IN SERVICE & STILL CAN'T FIND DEFECT! HTTPS://YOUTU.BE/QWC1I_UFGR8
AFTER 4,000 REVOLUTION THE SUV COMES TO STOP THE ENGINE AND RUN QUICKLY AGAIN
WHILE DRIVING NORMALLY ACCELERATION WILL BEGIN TO REDUCE CONTINUELY UNTIL THE VEHICLE STOPS ALTOGETHER. NO WARNING LIGHTS OR ANYTHING. THIS HAPPENED ON THE EXPRESSWAY EACH TIME. THE VEHICLE IS ONE MONTH OLD. DEALERSHIP CAN'T FIND A PROBLEM.
TOXIC SMELL - IMMEDIATELY AFTER TAKING DELIVERY ON A NEW 2018 FORD EXPLORER LIMITED, I BECAME QUITE ILL DUE TO THE TOXIC SMELL IN THE CABIN. THE SMELL IS NOT AN EXHAUST SMELL. IT'S BASICALLY A SMELL FROM THE CARPETING OR SEATS, OR A COMBINATION OF BOTH. HEADACHE, SORE THROAT, FUZZINESS OF THE EYES AND JUST A SICK FEELING EVERY T…
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TOXIC SMELL - IMMEDIATELY AFTER TAKING DELIVERY ON A NEW 2018 FORD EXPLORER LIMITED, I BECAME QUITE ILL DUE TO THE TOXIC SMELL IN THE CABIN. THE SMELL IS NOT AN EXHAUST SMELL. IT'S BASICALLY A SMELL FROM THE CARPETING OR SEATS, OR A COMBINATION OF BOTH. HEADACHE, SORE THROAT, FUZZINESS OF THE EYES AND JUST A SICK FEELING EVERY TIME I GET IN IT. I'VE TRIED TO KEEP THE WINDOWS DOWN, THE PANARAMIC MOON ROOF OPEN AS MUCH AS POSSIBLE BUT THE SMELL IS SO PROFOUND. I FEEL THE IT WILL TAKE SOME TIME TO GET RID OF THE SMELL OR IT WILL NEVER GO AWAY. THIS IS A BEAUTIFUL VEHICLE, WELL ENGINEERED WITH A GENERAL OVERALL FEELING OF SAFETY DURING IT'S PERFORMANCE. WHAT GOOD IS THE VEHICLE HOWEVER, IF I CAN'T DRIVE IT WITHOUT BECOMING SICK. I'M UNSURE OF THE BEST COURSE OF ACTION AT THIS POINT.
WE WERE TRAVELING ON I-10 IN OUR RENTAL CAR..GOING ABOUT 75 MILES PER HOUR IN TEXAS WHEN THE DRIVERS SIDE FRONT WINDSHIELD MOULDING FLEW OFF THE WINDSHIELD HITTING THE WINDOW AND CONTINUING TO FLY OVER THE CAR. WE SWERVED BECAUSE WE THOUGHT IT WAS A BIRD STRIKE OR SOMETHING CAME OFF A TRUCK. WE TOOK THE NEXT EXIT AND STOPPED T…
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WE WERE TRAVELING ON I-10 IN OUR RENTAL CAR..GOING ABOUT 75 MILES PER HOUR IN TEXAS WHEN THE DRIVERS SIDE FRONT WINDSHIELD MOULDING FLEW OFF THE WINDSHIELD HITTING THE WINDOW AND CONTINUING TO FLY OVER THE CAR. WE SWERVED BECAUSE WE THOUGHT IT WAS A BIRD STRIKE OR SOMETHING CAME OFF A TRUCK. WE TOOK THE NEXT EXIT AND STOPPED TO FIND THE MOLDING GONE. AT THE NEXT PLACE WE GOT GAS WE NOTICED THAT THE PASSENGER SIDE WAS ALSO READY TO FLY OFF SO WE TOOK IT OFF BEFORE IT COULD COME OFF.
WHEN ACCELERATING, THE SMELL OF EXHAUST FILLS THE CAR. WHEN YOU PRESS THE GAS ALL YOU CAN SMELL IS EXHAUST. IT'S BEEN THIS WAY FROM DAY ONE. FORD TRIED TO FIX IT UNDER RECALL BUT IT DID ABSOLUTELY NOTHING. YOU CAN STILL SMELL IT JUST THE SAME. NO DIFFERENCE AFTER THEIR ATTEMPT TO FIX IT.
AS SOON AS WE DROVE OUR BRAND NEW FORD EXPLORER OFF THE LOT IT HAD A TERRIBLE SHAKE, WE THOUGHT IT WAS FLAT SPOTS FROM THE CAR SITTING AT THE DEALER. HOWEVER THE SHAKE GOT INCREASINGLY WORSE THE CLOSER WE GOT TO HOME TO THE POINT WHERE WE HAD TO REMOVE OUR DRINK FROM THE CUP HOLDER BECAUSE THEY WERE SHAKING SO BAD. WITHIN A WEEK…
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AS SOON AS WE DROVE OUR BRAND NEW FORD EXPLORER OFF THE LOT IT HAD A TERRIBLE SHAKE, WE THOUGHT IT WAS FLAT SPOTS FROM THE CAR SITTING AT THE DEALER. HOWEVER THE SHAKE GOT INCREASINGLY WORSE THE CLOSER WE GOT TO HOME TO THE POINT WHERE WE HAD TO REMOVE OUR DRINK FROM THE CUP HOLDER BECAUSE THEY WERE SHAKING SO BAD. WITHIN A WEEK WE HAD BACK AT THE DEALER TO TRY AND SOLVE THE ISSUE WITHOUT ANY LUCK. WE HAVE CAR AT THE DEALER SHIP TRYING TO GET FIXED 4 TIMES. THEY HAVE BALANCED THE TIRES 3 TIMES AND CHANGED THE DRIVE SHAFT ONCE. UNFORTUNATELY ITS STILL NOT FIXED. WE HAVE DOCUMENTS SHOWING WHAT THE DEALER HAD DONE TO ATTEMPT TO SOLVE THE ISSUE BUT SEEING HOW ITS NOT WORKED I DONT SEE THE POINT IN UPLOADING THE DOCUMENTS UNLESS SPECIFICLY ASKED TO.
DURING STARTUP ON COLD MORNINGS (NOT ALWAYS) I HAVE RECEIVED MULTIPLE FAILURE WARNINGS. WHEN THIS HAPPENS THE VEHICLE HAS NO POWER STEERING, TURN SIGNALS, OR WINDSHIELD WIPERS. THE WARNINGS ARE: 4WD OFF, CHECK PARKING AID, SEE MANUAL, SERVICE ADVANCETRAC, STEERING ASSIST FAULT, ABS LIGHT, AIRBAG LIGHT, PARKING BRAKE LIGHT IS O…
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DURING STARTUP ON COLD MORNINGS (NOT ALWAYS) I HAVE RECEIVED MULTIPLE FAILURE WARNINGS. WHEN THIS HAPPENS THE VEHICLE HAS NO POWER STEERING, TURN SIGNALS, OR WINDSHIELD WIPERS. THE WARNINGS ARE: 4WD OFF, CHECK PARKING AID, SEE MANUAL, SERVICE ADVANCETRAC, STEERING ASSIST FAULT, ABS LIGHT, AIRBAG LIGHT, PARKING BRAKE LIGHT IS ON EVEN THOUGH PARKING BRAKE IS NOT ON. ALSO THE CLIMATE CONTROL STILL SEES THE TEMPERATURE AS THE LAST TEMPERATURE FROM THE PREVIOUS DRIVE. SO IF IT WAS 80 OUT AND NOW 40, THE A/C BLOWS COLD AIR EVEN THOUGH IT IS COLD OUT. THIS HAPPENED TWICE, ONCE AT 749.3 MILES (3/12/2018) AND THE SECOND TIME AT 1440 MILES (4/2/2018). FIRST TIME DEALER DID NOT FIND THE PROBLEM. THE DEALER HAS HAD THE VEHICLE FOR OVER A WEEK AND STILL CAN NOT LOCATE THE PROBLEM.
Official recalls
726V448000 · Structure:body
Jul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
Consequence & remedy
Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
26V101000 · Suspension:rear
Feb 20, 2026
Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.
Consequence & remedy
Consequence: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.
25V685000 · Equipment:electrical:engine Block Heater
Oct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
24V031000 · Structure:body:roof And Pillars
Jan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Consequence & remedy
Consequence: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
21V316000 · Structure:body
May 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Consequence & remedy
Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
19V633000 · Seats:front Assembly:recliner; Seats:mid/rear Assembly
Aug 28, 2019
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional source detail variants (2)
Seats:mid/rear Assembly
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
18V807000 · Fuel System, Gasoline
Nov 14, 2018
Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall began December 7, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S35.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE23001 · Windshield Trim Molding Item Detachment
Opened Jan 27, 2023 · Closed Feb 8, 2024
Status: closed (inferred from source dates) · Structure:body:roof And Pillars
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
AQ22003 · Hertz/vehicles Rented With Open Recalls
Opened Dec 16, 2022 · No close date supplied
Status: open (inferred from source dates) · Latches/locks/linkages:hood:latch
NHTSA is opening this audit query to investigate whether The Hertz Corporation (Hertz) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i).NHTSA is in receipt of information that indicates Hertz rented vehicles to customers without having performed required recall repairs. Accordingly, we are opening this audit query to seek additional information concerning this issue.