NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
237 reportsClear category filter67,000 miles · Jul 18, 2019
Engine
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE THE VEHICLE WAS AT A STOP LIGHT, THE VEHICLE SHOOK AND A RATTLING NOISE WAS HEARD COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE…
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TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE THE VEHICLE WAS AT A STOP LIGHT, THE VEHICLE SHOOK AND A RATTLING NOISE WAS HEARD COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
NHTSA ODI #11233117
Mileage unknown · Jul 12, 2019
Engine
SINCE THE DAY I PURCHASED MY SUV IT HAS HAS A ROTTEN EGG SMELL WHEN ACCELERATING AND WHEN IT IS UNDER ANY POWER. IT IS MAKING MY PASSENGERS SICK. THE DEALER SAID BECAUSE IT WAS NOT THROWING ANY CODES THERE WAS NOTHING THAT COULD BE DONE ABOUT IT. I'M GOING TO PUT A CO DETECTOR IN MY CAR TO MAKE SURE IT IS NOTHING TO DO WITH C…
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SINCE THE DAY I PURCHASED MY SUV IT HAS HAS A ROTTEN EGG SMELL WHEN ACCELERATING AND WHEN IT IS UNDER ANY POWER. IT IS MAKING MY PASSENGERS SICK. THE DEALER SAID BECAUSE IT WAS NOT THROWING ANY CODES THERE WAS NOTHING THAT COULD BE DONE ABOUT IT. I'M GOING TO PUT A CO DETECTOR IN MY CAR TO MAKE SURE IT IS NOTHING TO DO WITH CO EXPOSER.
NHTSA ODI #11231382
Mileage unknown · Jun 29, 2019
EngineUnknown Or Other
GETTING BAD HEADACHES AND FEELING SLEEPY WHEN DRIVING MY FORD EXPLORER DON'T LIKE HAVING MY 7MONTH OLD IN THE CAR.
NHTSA ODI #11228451
22,158 miles · Jun 26, 2019
Engine
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT RECEIVED A CUSTOMER COURTESY SERVICE LETTER TO HAVE THE VEHICLE EVALUATED AND REPAIRED FOR FUMES INSIDE THE CABIN AND A SOFTWARE PATCH IMPLEMENTED. THE REPAIRS WERE PERFORMED ON MAY 15, 2018, BUT THEY DID NOT CORRECT THE FAILURES. VILLAGE FORD (11660 SE NORTH, US-441, BELLEV…
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TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT RECEIVED A CUSTOMER COURTESY SERVICE LETTER TO HAVE THE VEHICLE EVALUATED AND REPAIRED FOR FUMES INSIDE THE CABIN AND A SOFTWARE PATCH IMPLEMENTED. THE REPAIRS WERE PERFORMED ON MAY 15, 2018, BUT THEY DID NOT CORRECT THE FAILURES. VILLAGE FORD (11660 SE NORTH, US-441, BELLEVIEW, FL 34420) WAS CONTACTED AND ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,158.
NHTSA ODI #11222653
44,532 miles · Jun 3, 2019
Engine
MAY 29TH 2019 I WENT INTO HEALEY FORD IN GOSHEN NY AFTER NEARLY 4 WEEKS OF HAVING HUGE PLUMES OF WHITE SMOKE POURING OUT OF MY EXHAUST PIPES EVERY TIME I PUSHED ON THE GAS OR STOPPED. IT DIDN'T MATTER IF I WAS ON THE HIGHWAY OR A CITY STREET THE ISSUE STILL OCCURED. THE SMELL WOULD PERMIATE THE ENTIRE INSIDE OF MY CAR. WE ALREAD…
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MAY 29TH 2019 I WENT INTO HEALEY FORD IN GOSHEN NY AFTER NEARLY 4 WEEKS OF HAVING HUGE PLUMES OF WHITE SMOKE POURING OUT OF MY EXHAUST PIPES EVERY TIME I PUSHED ON THE GAS OR STOPPED. IT DIDN'T MATTER IF I WAS ON THE HIGHWAY OR A CITY STREET THE ISSUE STILL OCCURED. THE SMELL WOULD PERMIATE THE ENTIRE INSIDE OF MY CAR. WE ALREADY HAD THE RECALL FIXED FOR THE EXHAUST SYSTEM CYCLING BACK INTO THE CAR SO THIS IS ALARMING. IT GOT PROGRESSIVELY WORSE AS THE WEEKS PASSED AND THE PLUMES BECAME THICKER AND VERY SMELLY. WHEN I EXPLAINED THE PROBLEM THEY TOOK IT INTO THE SHOP. ABOUT AN HOUR AFTER TAKING IT BACK INTO THE SHOP THE SERVICE MANAGER CAME BACK TO ME AND SAID THAT HE AND 2 OTHER TECHS PERSONALLY ENDED UP LOOKING AT IT AND AGREE THEY BELIEVE IT IS THE TURBO. I AM TAKING IT BACK IN TODAY JUNE 3, 2019 AND THEY SAID THEY WOULD BE TAKING APART THE ENTIRE EXHAUST SYSTEM AND ENGINE TO FIX IT. I AM CONCERNED BECAUSE THERE WAS A RECALL FOR THIS EXACT PROBLEM THAT POSTED JANUARY 23, 2017 COVERING ONLY 1163 2017 FORD EXPLORERS( NHTSA CAMPAIGN #16V925000). I CALLED FORD AND REPORT AND WHAT HAS BEEN OCCURING, WHAT WAS SAID, AND MY CONCERNS ON MAY 30, 3019. I EXPLAINED MY CONCERNS ABOUT THEM POSSIBLY MISSING SOME CARS AND PUTTING US AT RISK. THEY NOTATED IT, BUT WERE ADAMANT THAT MY EXPLORER IS NOT INVOLVED. TODAY, JUNE 3 2019, I WILL BE DROPPING MY EXPLORER OFF AT HEALEY AND THEY WILL HAVE IT FOR A FEW DAYS. I AM HOPING NHTSA WILL TAKE ANOTHER LOOK INTO THIS RECALL AND REALLY MAKE SURE ALL CARS THAT HAVE THE ISSUE ARE COVERED. IT'S A DANGEROUS RECALL AND I BELIEVE SOME HAVE BEEN MISSED AND FORD IS NOT LOOKING INTO IT FURTHER WHICH PUTS PEOPLE'S LIVES AT RISK. I WILL FOLLOW UP WITH THE RESULTS OF THE DEALERSHIP'S ASSESSMENT AND DIAGNOSIS WHEN IT IS COMPLETED.
NHTSA ODI #11217460
25,000 miles · Apr 22, 2019
EnginePower TrainUnknown Or Other
THE CAR LURCHES FOR THE FIRST 40-50 FEET AT SLOW SPEEDS WHILE APPLYING MINIMAL PRESSURE ON THE GAS PEDAL. IT HAPPENS THE INITIAL TIME PUTTING IT IN DRIVE AFTER EACH ENGINE START, REGARDLESS OF PUTTING IT IN REVERSE FIRST OR NOT. IT USED TO ONLY HAPPEN AFTER EVERY FEW STARTS, BUT HAS PROGRESSED TO EVERY SINGLE TIME NOW AND SOME C…
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THE CAR LURCHES FOR THE FIRST 40-50 FEET AT SLOW SPEEDS WHILE APPLYING MINIMAL PRESSURE ON THE GAS PEDAL. IT HAPPENS THE INITIAL TIME PUTTING IT IN DRIVE AFTER EACH ENGINE START, REGARDLESS OF PUTTING IT IN REVERSE FIRST OR NOT. IT USED TO ONLY HAPPEN AFTER EVERY FEW STARTS, BUT HAS PROGRESSED TO EVERY SINGLE TIME NOW AND SOME CAN BE VERY AGGRESSIVE. THE DEALERSHIP HAS ATTEMPTED TO FIX THE ISSUE 5 TIMES NOW, WITH THE 5TH TIME RESULTING IN THEM SAYING IT IS A "NORMAL CHARACTERISTIC" OF THE VEHICLE, WITHOUT BEING ABLE TO EXPLAIN WHAT IS CAUSING IT. I WAS TOLD BY THE LOCAL SERVICE MANAGER THAT HE "DOESN'T KNOW WHY IT IS DOING IT, BUT IT'S NORMAL." HE THEN PROCEEDED TO COMPARE THE CHARACTERISTIC TO SOMEONE POORLY RELEASING THE CLUTCH ON A MANUAL VEHICLE AND AGAIN, STILL CLAIMING THAT EVERYTHING IS PERFECTLY NORMAL.
NHTSA ODI #11202988
23,513 miles · Mar 18, 2019
Engine
DRIVING AT HIGHWAY SPEEDS BATTERY LIGHT CAME ON. POWER STEERING STOPPED WORKING AS I PULLED OFF HIGHWAY. FOUND SERP BELT FRAGMENTS IN ENGINE BAY. WAS TOLD BELT WAS AGED AND FAILED. BELT IS ORIGINAL WITH 23,500 MILES AND 3 YEARS OLD. BELT AREA COVERED UNDERNEATH FROM ROAD DEBRIS. DRY OUT, NO COLLISION WITH ROAD DEBRIS
NHTSA ODI #11187458
59,000 miles · Feb 24, 2019
EnginePower TrainService Brakes
WHEN GEAR IS ENGAGED IN 'D' WITH ENGINE ON, VEHICLE MOVES WITHOUT FOOT ON THROTTLE. WHEN BRAKE IS APPLIED TO STOP IT, THERE COMES A LOUD VIBRATION FROM THE ENGINE WHICH BECOMES NERVOUS AND TRIES TO DRAG VEHICLE FORWARD UNLESS GEAR IS PUT IN 'N' OR 'P'. IT HAPPENS ANYTIME VEHICLE IS STATIONARY WITH ENGINE RUNNING INCLUDING STOP S…
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WHEN GEAR IS ENGAGED IN 'D' WITH ENGINE ON, VEHICLE MOVES WITHOUT FOOT ON THROTTLE. WHEN BRAKE IS APPLIED TO STOP IT, THERE COMES A LOUD VIBRATION FROM THE ENGINE WHICH BECOMES NERVOUS AND TRIES TO DRAG VEHICLE FORWARD UNLESS GEAR IS PUT IN 'N' OR 'P'. IT HAPPENS ANYTIME VEHICLE IS STATIONARY WITH ENGINE RUNNING INCLUDING STOP SIGNS AND TRAFFIC LIGHTS. NO CHECK LIGHT ON DASHBOARD. PHENOMENON OBSERVED IN EARLY FEBRUARY 2019.
NHTSA ODI #11182217
Mileage unknown · Feb 22, 2019
Engine
2017 FORD EXPLORER SPORT. CONSUMER WRITES IN REGARDS TO CARBON MONOXIDE LEAK ISSUE. *LD *TR
NHTSA ODI #11175252
32,000 miles · Feb 20, 2019
Engine
EXHAUST STILL ENTERING CABIN FOLLOWING FORD CORRECTIVE MEASURES. THIS VEHICLE HAS BEEN SERVICED FOR THIS SEEMINGLY ONGOING ISSUE USING THE CORRECTIVE MEASURES SPECIFIED ON THE MOST RECENT TECHNICAL SERVICE BULLETIN (17NO3); HOWEVER, THE CARCINOGENS AND CARBON MONOXIDE PRODUCED BY THE EXHAUST ARE STILL ENTERING THE CABIN FOLLOWIN…
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EXHAUST STILL ENTERING CABIN FOLLOWING FORD CORRECTIVE MEASURES. THIS VEHICLE HAS BEEN SERVICED FOR THIS SEEMINGLY ONGOING ISSUE USING THE CORRECTIVE MEASURES SPECIFIED ON THE MOST RECENT TECHNICAL SERVICE BULLETIN (17NO3); HOWEVER, THE CARCINOGENS AND CARBON MONOXIDE PRODUCED BY THE EXHAUST ARE STILL ENTERING THE CABIN FOLLOWING ACCELERATION. AS WITH OTHER SERIOUS COMPLAINTS INVOLVING THIS VEHICLE, THE ODOR IS A DELAYED RESPONSE TO ACCELERATION, BUT VERY EVIDENT. AS NHTSA IS THE CONSUMER'S AVENUE FOR ASSISTANCE IN PROTECTING THEIR HEALTH AND SAFETY, THIS ONGOING OPEN INVESTIGATION SHOULD RESULT IN CREATING PROVISIONS THAT DEMAND THIS COMPANY TAKE ETHICAL MEASURES IN PREVENTING TOXIC SUBSTANCES FROM ENTERING THEIR VEHICLES. THE OPEN NHTSA INVESTIGATION HAS ALREADY CONCLUDED, "FORD HAS ISSUED MULTIPLE TSBS RELATED TO THE EXHAUST ODOR ISSUE, AND IN SOME CASES REVISED THOSE DOCUMENTS MULTIPLE TIMES...". IF THE MANUFACTURER IS CONTINUOUSLY GENERATING NEW TECHNICAL BULLETINS, BUT COMPLAINTS ARE STILL BEING RAISED WITH MODELS AS OLD AS 2011, THE END RESULT IS THAT THE MANUFACTURER IS NOT TAKING THESE INCIDENCES SERIOUSLY ENOUGH. FORD NEEDS TO BE FORCED INTO CORRECTING A DISASTROUS DESIGN IN THEIR EXHAUST SYSTEM AS THE TECHNICAL SERVICE BULLETINS ARE OBVIOUSLY NOT PRODUCING RESULTS NEEDED TO PROTECT CONSUMERS. PRACTICES SUCH AS REPROGRAMMING THE AIR HANDLING SYSTEM TO ALLOW FOR MORE "FRESH AIR" TO COME INTO THE CABIN WHEN ACCELERATING IS COUNTERINTUITIVE TO PREVENTING EXHAUST FROM ENTERING THE CABIN. MEASURES TO PROTECT CONSUMERS FROM THESE TOXINS SHOULD BE THE ONLY NHTSA CONCLUSION. THE FACT THAT THIS HAS BEEN ONGOING SINCE 2011, WITH NO CORRECTIVE CHANGE IN THE EXHAUST'S DESIGN IS ALSO CLEAR INDICATOR THAT THE MANUFACTURER IS NOT INTERESTED IN TAKING THIS SERIOUSLY. FOR NOW, ROLLING WINDOWS DOWN DURING ACCELERATION IS THE ONLY MEASURE TO PROTECT AGAINST THESE TOXINS.
NHTSA ODI #11181277
Official recalls
13Jul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
Consequence & remedy
Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Feb 20, 2026
Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.
Consequence & remedy
Consequence: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.
Oct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
May 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Consequence & remedy
Consequence: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Jan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Consequence & remedy
Consequence: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Jul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Consequence & remedy
Consequence: A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
May 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Consequence & remedy
Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Mar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Consequence & remedy
Consequence: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Sep 11, 2019
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Consequence & remedy
Consequence: Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
Remedy: Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
Jun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Aug 28, 2017
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
Consequence & remedy
Consequence: If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
May 22, 2017
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Remedy: Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Additional source detail variants (2)
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
Consequence: If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Remedy: Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Seats
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
Consequence: If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Remedy: Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Dec 22, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
Consequence & remedy
Consequence: An oil leak, in the presence of an ignition source, increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE23001 · Windshield Trim Molding Item Detachment
Opened Jan 27, 2023 · Closed Feb 8, 2024
Status: closed (inferred from source dates) · Structure:body:roof And Pillars
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA17002 · Exhaust Odor In Passenger Cab
Opened Jul 27, 2017 · Closed Jan 17, 2023
Status: closed (inferred from source dates) · Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe; Structure:body
During the EA17-002 investigation, the agency reviewed and analyzed reports of exhaust odors in the passenger cabins of Model Year 2011 to 2017 Ford Explorers. This investigation required an approach that incorporated knowledge and expertise from the automotive, medical, environmental health, and occupational safety fields. The agency conducted an in-depth investigation that encompassed the review of over 6,500 consumer complaints, conducting field inspections, and testing the relevant vehicles, both independently and in coordination with Ford and other entities. During the investigation, the evolution of Ford service bulletins intended to reduce the level of exhaust odors and carbon monoxide (CO) entering the occupant compartment was examined and independent tests to evaluate the effectiveness of the final Field Service Actions (FSA) for both consumer and police vehicles were conducted. As part of the investigation, the agency also examined the effects of cracked exhaust mani-cats on the measured CO levels in the vehicles and tested the FSA repairs to ensure they did not adversely impact occupant compartment CO levels due to cracked mani-cats.The investigation identified upfitting issues for Police Interceptor vehicles. Upfitting (sirens, lights, cages, auxiliary power, etc.) is typically performed by governmental fleet operations, independent repair facilities, or local Ford dealers after the sale of the new vehicle. Sealing issues caused by upfitting were responsible for the highest measured carbon monoxide levels in tested vehicles. The police FSA instructs how to inspect the quality of the vehicle upfits and how to properly seal any leaks caused by these upfits, at no cost to the police agency. Similarly, the highest CO levels measured in consumer vehicles were usually traced to sealing issues caused by rear crash damage where the repairs did not ensure sealing integrity. The most recent Ford FSA procedure for both the police (17B25) and consumer vehicles (17N03) includes an HVAC reprogramming operation. Tests by Ford and NHTSA have demonstrated a substantial reduction of CO levels due solely to the HVAC reprogramming. Other FSA repairs also demonstrated measurable contributions to CO level reductions during controlled tests.Throughout the investigation, vehicles accurately measured with higher levels of carbon monoxide were almost always affected by upfitter alterations, damage, or other causes compromising rear passenger cabin seals.NHTSA received thousands of reports alleging odors which triggered a variety of physiological responses, predominately nausea, headaches, and lightheadedness. NHTSA focused the investigation on accurately measuring vehicle CO levels, and accurately measuring carboxyhemoglobin (COHB) levels from properly administered blood tests. Using rigorous test methods to produce exhaust gas intrusion in vehicles with a properly performed FSA, occupant compartment CO levels remained below current environmental limits for CO in any environment (EPA ambient air quality standards). Furthermore, even without FSA repairs, no vehicles unaffected by upfitter issues or prior crash damage were identified with CO levels that exceed accepted occupational CO exposure levels. This investigation finds that the 2011-2017 Ford Explorer vehicles when accurately measured produce occupant compartment CO levels which fall below current accepted health standards, and could not identify COHB levels for vehicle drivers or other occupants, which exceeded thresholds for acute physiological effects. Therefore, the agency has not identified a defect that represents an unreasonable risk to motor vehicle safety.This inve
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
During the EA17-002 investigation, the agency reviewed and analyzed reports of exhaust odors in the passenger cabins of Model Year 2011 to 2017 Ford Explorers. This investigation required an approach that incorporated knowledge and expertise from the automotive, medical, environmental health, and occupational safety fields. The agency conducted an in-depth investigation that encompassed the review of over 6,500 consumer complaints, conducting field inspections, and testing the relevant vehicles, both independently and in coordination with Ford and other entities. During the investigation, the evolution of Ford service bulletins intended to reduce the level of exhaust odors and carbon monoxide (CO) entering the occupant compartment was examined and independent tests to evaluate the effectiveness of the final Field Service Actions (FSA) for both consumer and police vehicles were conducted. As part of the investigation, the agency also examined the effects of cracked exhaust mani-cats on the measured CO levels in the vehicles and tested the FSA repairs to ensure they did not adversely impact occupant compartment CO levels due to cracked mani-cats.The investigation identified upfitting issues for Police Interceptor vehicles. Upfitting (sirens, lights, cages, auxiliary power, etc.) is typically performed by governmental fleet operations, independent repair facilities, or local Ford dealers after the sale of the new vehicle. Sealing issues caused by upfitting were responsible for the highest measured carbon monoxide levels in tested vehicles. The police FSA instructs how to inspect the quality of the vehicle upfits and how to properly seal any leaks caused by these upfits, at no cost to the police agency. Similarly, the highest CO levels measured in consumer vehicles were usually traced to sealing issues caused by rear crash damage where the repairs did not ensure sealing integrity. The most recent Ford FSA procedure for both the police (17B25) and consumer vehicles (17N03) includes an HVAC reprogramming operation. Tests by Ford and NHTSA have demonstrated a substantial reduction of CO levels due solely to the HVAC reprogramming. Other FSA repairs also demonstrated measurable contributions to CO level reductions during controlled tests.Throughout the investigation, vehicles accurately measured with higher levels of carbon monoxide were almost always affected by upfitter alterations, damage, or other causes compromising rear passenger cabin seals.NHTSA received thousands of reports alleging odors which triggered a variety of physiological responses, predominately nausea, headaches, and lightheadedness. NHTSA focused the investigation on accurately measuring vehicle CO levels, and accurately measuring carboxyhemoglobin (COHB) levels from properly administered blood tests. Using rigorous test methods to produce exhaust gas intrusion in vehicles with a properly performed FSA, occupant compartment CO levels remained below current environmental limits for CO in any environment (EPA ambient air quality standards). Furthermore, even without FSA repairs, no vehicles unaffected by upfitter issues or prior crash damage were identified with CO levels that exceed accepted occupational CO exposure levels. This investigation finds that the 2011-2017 Ford Explorer vehicles when accurately measured produce occupant compartment CO levels which fall below current accepted health standards, and could not identify COHB levels for vehicle drivers or other occupants, which exceeded thresholds for acute physiological effects. Therefore, the agency has not identified a defect that represents an unreasonable risk to motor vehicle safety.This inve
Structure:body
During the EA17-002 investigation, the agency reviewed and analyzed reports of exhaust odors in the passenger cabins of Model Year 2011 to 2017 Ford Explorers. This investigation required an approach that incorporated knowledge and expertise from the automotive, medical, environmental health, and occupational safety fields. The agency conducted an in-depth investigation that encompassed the review of over 6,500 consumer complaints, conducting field inspections, and testing the relevant vehicles, both independently and in coordination with Ford and other entities. During the investigation, the evolution of Ford service bulletins intended to reduce the level of exhaust odors and carbon monoxide (CO) entering the occupant compartment was examined and independent tests to evaluate the effectiveness of the final Field Service Actions (FSA) for both consumer and police vehicles were conducted. As part of the investigation, the agency also examined the effects of cracked exhaust mani-cats on the measured CO levels in the vehicles and tested the FSA repairs to ensure they did not adversely impact occupant compartment CO levels due to cracked mani-cats.The investigation identified upfitting issues for Police Interceptor vehicles. Upfitting (sirens, lights, cages, auxiliary power, etc.) is typically performed by governmental fleet operations, independent repair facilities, or local Ford dealers after the sale of the new vehicle. Sealing issues caused by upfitting were responsible for the highest measured carbon monoxide levels in tested vehicles. The police FSA instructs how to inspect the quality of the vehicle upfits and how to properly seal any leaks caused by these upfits, at no cost to the police agency. Similarly, the highest CO levels measured in consumer vehicles were usually traced to sealing issues caused by rear crash damage where the repairs did not ensure sealing integrity. The most recent Ford FSA procedure for both the police (17B25) and consumer vehicles (17N03) includes an HVAC reprogramming operation. Tests by Ford and NHTSA have demonstrated a substantial reduction of CO levels due solely to the HVAC reprogramming. Other FSA repairs also demonstrated measurable contributions to CO level reductions during controlled tests.Throughout the investigation, vehicles accurately measured with higher levels of carbon monoxide were almost always affected by upfitter alterations, damage, or other causes compromising rear passenger cabin seals.NHTSA received thousands of reports alleging odors which triggered a variety of physiological responses, predominately nausea, headaches, and lightheadedness. NHTSA focused the investigation on accurately measuring vehicle CO levels, and accurately measuring carboxyhemoglobin (COHB) levels from properly administered blood tests. Using rigorous test methods to produce exhaust gas intrusion in vehicles with a properly performed FSA, occupant compartment CO levels remained below current environmental limits for CO in any environment (EPA ambient air quality standards). Furthermore, even without FSA repairs, no vehicles unaffected by upfitter issues or prior crash damage were identified with CO levels that exceed accepted occupational CO exposure levels. This investigation finds that the 2011-2017 Ford Explorer vehicles when accurately measured produce occupant compartment CO levels which fall below current accepted health standards, and could not identify COHB levels for vehicle drivers or other occupants, which exceeded thresholds for acute physiological effects. Therefore, the agency has not identified a defect that represents an unreasonable risk to motor vehicle safety.This inve
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