NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
114 reportsClear category filter77,000 miles · Apr 16, 2019
Engine And Engine CoolingPower Train
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE VEHICLE WAS PLACED INTO REVERSE, IT JERKED. THE VEHICLE WAS TAKEN TO WOODY ANDERSON FORD (2500 JORDAN LN NW, HUNTSVILLE, AL 35810, (877) 315-0514) TO BE DIAGNOSED AND REPAIRED PER AN UNKNOWN RECALL REGARDING CARBON MONOXIDE. PRIOR TO TAKING THE VEHICLE TO THE DEALER, THE CONTAC…
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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE VEHICLE WAS PLACED INTO REVERSE, IT JERKED. THE VEHICLE WAS TAKEN TO WOODY ANDERSON FORD (2500 JORDAN LN NW, HUNTSVILLE, AL 35810, (877) 315-0514) TO BE DIAGNOSED AND REPAIRED PER AN UNKNOWN RECALL REGARDING CARBON MONOXIDE. PRIOR TO TAKING THE VEHICLE TO THE DEALER, THE CONTACT BECAME VERY SLEEPY WHILE DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 77,000.
NHTSA ODI #11196688
36,600 miles · Oct 19, 2018
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE CONTACT FIRST PURCHASED THE VEHICLE, HE NOTICED AN ABNORMAL ODOR INSIDE THE VEHICLE. THE CONTACT PERFORMED A CARBON MONOXIDE TEST INSIDE THE VEHICLE AND IT READ 141 PPM. THE VEHICLE WAS TAKEN TO AUTONATION FORD EAST (28825 EUCLID AVE, WICKLIFFE, OH 44092, (440) 296-3020) WHERE…
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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE CONTACT FIRST PURCHASED THE VEHICLE, HE NOTICED AN ABNORMAL ODOR INSIDE THE VEHICLE. THE CONTACT PERFORMED A CARBON MONOXIDE TEST INSIDE THE VEHICLE AND IT READ 141 PPM. THE VEHICLE WAS TAKEN TO AUTONATION FORD EAST (28825 EUCLID AVE, WICKLIFFE, OH 44092, (440) 296-3020) WHERE THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 36,600.
NHTSA ODI #11141423
500 miles · Oct 12, 2018
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT NOTICED AN EXHAUST ODOR INSIDE THE VEHICLE WHEN DRIVING. THE CONTACT INDICATED THAT THE FAILURE WAS MORE PREVALENT WHEN DEPRESSING THE ACCELERATOR PEDAL TO GAIN SPEED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TOM BOLAND FORD, 9699 HWY 168, HANNIBLE, MO) AND THE LIFTGATE DR…
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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT NOTICED AN EXHAUST ODOR INSIDE THE VEHICLE WHEN DRIVING. THE CONTACT INDICATED THAT THE FAILURE WAS MORE PREVALENT WHEN DEPRESSING THE ACCELERATOR PEDAL TO GAIN SPEED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TOM BOLAND FORD, 9699 HWY 168, HANNIBLE, MO) AND THE LIFTGATE DRAIN SEAL WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 500.
NHTSA ODI #11140021
25,800 miles · Oct 12, 2018
Engine And Engine CoolingInjury
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING, AN EXHAUST ODOR WAS PRESENT INSIDE THE VEHICLE, WHICH CAUSED THE DRIVER TO BECOME ILL AND DIZZY. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT INDICATED THAT THE FAILURE MAINLY OCCURRED WHEN DEPRESSING THE ACCELERATOR PEDAL TO ACCELERATE. THE MANUFACTURER WAS NOTIFIED A…
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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING, AN EXHAUST ODOR WAS PRESENT INSIDE THE VEHICLE, WHICH CAUSED THE DRIVER TO BECOME ILL AND DIZZY. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT INDICATED THAT THE FAILURE MAINLY OCCURRED WHEN DEPRESSING THE ACCELERATOR PEDAL TO ACCELERATE. THE MANUFACTURER WAS NOTIFIED AND SUGGESTED TAKING THE VEHICLE TO THE DEALER. THE VEHICLE WAS TAKEN TO GENTILINI FORD (555 JON S. PENN BLVD, WOODBINE, NJ) AND THE HEATER AND AIR CONDITIONING UNIT WAS REPROGRAMMED, BUT THE FAILURES CONTINUED. THE FAILURE MILEAGE WAS 25,800.
NHTSA ODI #11139962
25,000 miles · Aug 2, 2018
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE THROUGH THE AIR VENTS. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY DAY SINCE THE VEHICLE WAS PURCHASED TWO YEARS AGO. THE VEHICLE WAS TAKEN TO THE DEALER (DON CHALMERS FORD, 2500 RIO RANCHO BOULEVA…
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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE THROUGH THE AIR VENTS. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY DAY SINCE THE VEHICLE WAS PURCHASED TWO YEARS AGO. THE VEHICLE WAS TAKEN TO THE DEALER (DON CHALMERS FORD, 2500 RIO RANCHO BOULEVARD SE, RIO RANCHO, NM 87124) SEVERAL TIMES, BUT THE FAILURE WAS NOT ABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
NHTSA ODI #11115346
7,500 miles · Jul 11, 2018
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 65 MPH, A STRONG ODOR OF EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS INCLUDING EARNHARDT FORD (7300 WEST ORCHID LANE, CHANDLER, ARIZONA 85226 (480) 893-0000), BUT THE SOURCE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTUR…
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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 65 MPH, A STRONG ODOR OF EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS INCLUDING EARNHARDT FORD (7300 WEST ORCHID LANE, CHANDLER, ARIZONA 85226 (480) 893-0000), BUT THE SOURCE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO SAN TAN FORD (1429 EAST MOTORPLEX LOOP, GILBERT, ARIZONA 85297) WHERE THE DEALER ATTEMPTED TO REPAIR THE VEHICLE, BUT COULD NOT FIND THE SOURCE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500.
NHTSA ODI #11110744
79,000 miles · Jun 18, 2018
Engine And Engine CoolingFuel/propulsion SystemInjury
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. AFTER THE CONTACT'S WIFE HAD BEEN DRIVING THE VEHICLE FOR APPROXIMATELY TWO WEEKS, AN ABNORMAL ODOR WAS DETECTED COMING FROM THE VEHICLE. THE CONTACT'S WIFE BECAME ILL AND MEDICAL ATTENTION WAS REQUIRED. THE CONTACT WAS INFORMED THAT HIS WIFE HAD CARBON MONOXIDE POISONING AT FOUR TIMES …
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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. AFTER THE CONTACT'S WIFE HAD BEEN DRIVING THE VEHICLE FOR APPROXIMATELY TWO WEEKS, AN ABNORMAL ODOR WAS DETECTED COMING FROM THE VEHICLE. THE CONTACT'S WIFE BECAME ILL AND MEDICAL ATTENTION WAS REQUIRED. THE CONTACT WAS INFORMED THAT HIS WIFE HAD CARBON MONOXIDE POISONING AT FOUR TIMES THE NORMAL LIMIT. THE CONTACT WAS INFORMED BY THE MEDICAL DOCTOR THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
NHTSA ODI #11102344
80,000 miles · May 23, 2018
EngineEngine And Engine Cooling
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE EXHAUST UNIT CAUSED FUMES TO ENTER THE CABIN OF THE VEHICLE. WHILE DRIVING 65 MPH, THE CARBON MONOXIDE UNIT INSTALLED IN THE VEHICLE ALERTED THE CONTACT OF THE FUMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (STIVERS F…
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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE EXHAUST UNIT CAUSED FUMES TO ENTER THE CABIN OF THE VEHICLE. WHILE DRIVING 65 MPH, THE CARBON MONOXIDE UNIT INSTALLED IN THE VEHICLE ALERTED THE CONTACT OF THE FUMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (STIVERS FORD LINCOLN, 1450 E. HICKMAN RD, WAUKEE, IA 50263), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #11097600
3,663 miles · Sep 26, 2017
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT SMELLED AN EXHAUST ODOR THROUGHOUT THE VEHICLE. THE VEHICLE WAS TAKEN TO TOMBALL FORD (22702 TOMBALL PKWY, TOMBALL, TX 77375 (877) 359-7182) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S AND PASSENGER SIDE INNER PANEL ABOVE THE DOOR PANEL HAD A GAP AND NEEDED TO BE ALIGNED.…
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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT SMELLED AN EXHAUST ODOR THROUGHOUT THE VEHICLE. THE VEHICLE WAS TAKEN TO TOMBALL FORD (22702 TOMBALL PKWY, TOMBALL, TX 77375 (877) 359-7182) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S AND PASSENGER SIDE INNER PANEL ABOVE THE DOOR PANEL HAD A GAP AND NEEDED TO BE ALIGNED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO TOMBALL FORD, BUT THE FAILURE COULD NOT BE REPLICATED. ON ANOTHER OCCASION, WHILE DRIVING, THE CONTACT BECAME DISORIENTED BUT WAS ABLE TO TAKE THE VEHICLE BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CABIN AIR FILTERS NEEDED TO BE REPLACED. THE DEALER ALSO TESTED THE VEHICLE FOR CARBON MONOXIDE AND DETERMINED THAT THE SPOILER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE AUTO DRAIN, GRILL ASSEMBLY, VENT AIR OTTER ADHESIVE, VALVE ASSEMBLY- AUTO DRAIN, INSULATOR, AND DOOR OTTER WERE REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DETERMINED THAT MORE REPAIRS NEEDED TO BE PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD NOT BUY BACK THE VEHICLE, BUT WOULD REPAIR THE VEHICLE AS OFTEN AS NEEDED. THE FAILURE MILEAGE WAS 3,663.
NHTSA ODI #11030041
100 miles · Sep 21, 2017
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED AN INTENSE EXHAUST ODOR INSIDE THE CABIN DEVELOPED. THE CONTACT ALSO STATED THAT THE VEHICLE PRESENTED THE FAILURE SINCE IT WAS PURCHASED A YEAR AGO. THE VEHICLE WAS TAKEN TO SUNRISE FORD IN …
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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED AN INTENSE EXHAUST ODOR INSIDE THE CABIN DEVELOPED. THE CONTACT ALSO STATED THAT THE VEHICLE PRESENTED THE FAILURE SINCE IT WAS PURCHASED A YEAR AGO. THE VEHICLE WAS TAKEN TO SUNRISE FORD IN FORT PIERCE FLORIDA TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 100. ...UPDATED 11/12/17/*BF CONSUMER STATED CONDITION STILL EXISTS, TRADED THE VEHICLE. UPDATED 7/19/18*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11024772
Official recalls
14Jul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
Consequence & remedy
Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Oct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
May 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Consequence & remedy
Consequence: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Jan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Consequence & remedy
Consequence: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Jul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Consequence & remedy
Consequence: A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
May 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Consequence & remedy
Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Mar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Consequence & remedy
Consequence: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Nov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Jun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Nov 29, 2017
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Consequence & remedy
Consequence: In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Remedy: Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Jun 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Mar 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Consequence & remedy
Consequence: Overheating of the engine block increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Sep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Consequence & remedy
Consequence: If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Jul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE23001 · Windshield Trim Molding Item Detachment
Opened Jan 27, 2023 · Closed Feb 8, 2024
Status: closed (inferred from source dates) · Structure:body:roof And Pillars
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA17002 · Exhaust Odor In Passenger Cab
Opened Jul 27, 2017 · Closed Jan 17, 2023
Status: closed (inferred from source dates) · Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe; Structure:body
During the EA17-002 investigation, the agency reviewed and analyzed reports of exhaust odors in the passenger cabins of Model Year 2011 to 2017 Ford Explorers. This investigation required an approach that incorporated knowledge and expertise from the automotive, medical, environmental health, and occupational safety fields. The agency conducted an in-depth investigation that encompassed the review of over 6,500 consumer complaints, conducting field inspections, and testing the relevant vehicles, both independently and in coordination with Ford and other entities. During the investigation, the evolution of Ford service bulletins intended to reduce the level of exhaust odors and carbon monoxide (CO) entering the occupant compartment was examined and independent tests to evaluate the effectiveness of the final Field Service Actions (FSA) for both consumer and police vehicles were conducted. As part of the investigation, the agency also examined the effects of cracked exhaust mani-cats on the measured CO levels in the vehicles and tested the FSA repairs to ensure they did not adversely impact occupant compartment CO levels due to cracked mani-cats.The investigation identified upfitting issues for Police Interceptor vehicles. Upfitting (sirens, lights, cages, auxiliary power, etc.) is typically performed by governmental fleet operations, independent repair facilities, or local Ford dealers after the sale of the new vehicle. Sealing issues caused by upfitting were responsible for the highest measured carbon monoxide levels in tested vehicles. The police FSA instructs how to inspect the quality of the vehicle upfits and how to properly seal any leaks caused by these upfits, at no cost to the police agency. Similarly, the highest CO levels measured in consumer vehicles were usually traced to sealing issues caused by rear crash damage where the repairs did not ensure sealing integrity. The most recent Ford FSA procedure for both the police (17B25) and consumer vehicles (17N03) includes an HVAC reprogramming operation. Tests by Ford and NHTSA have demonstrated a substantial reduction of CO levels due solely to the HVAC reprogramming. Other FSA repairs also demonstrated measurable contributions to CO level reductions during controlled tests.Throughout the investigation, vehicles accurately measured with higher levels of carbon monoxide were almost always affected by upfitter alterations, damage, or other causes compromising rear passenger cabin seals.NHTSA received thousands of reports alleging odors which triggered a variety of physiological responses, predominately nausea, headaches, and lightheadedness. NHTSA focused the investigation on accurately measuring vehicle CO levels, and accurately measuring carboxyhemoglobin (COHB) levels from properly administered blood tests. Using rigorous test methods to produce exhaust gas intrusion in vehicles with a properly performed FSA, occupant compartment CO levels remained below current environmental limits for CO in any environment (EPA ambient air quality standards). Furthermore, even without FSA repairs, no vehicles unaffected by upfitter issues or prior crash damage were identified with CO levels that exceed accepted occupational CO exposure levels. This investigation finds that the 2011-2017 Ford Explorer vehicles when accurately measured produce occupant compartment CO levels which fall below current accepted health standards, and could not identify COHB levels for vehicle drivers or other occupants, which exceeded thresholds for acute physiological effects. Therefore, the agency has not identified a defect that represents an unreasonable risk to motor vehicle safety.This inve
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
During the EA17-002 investigation, the agency reviewed and analyzed reports of exhaust odors in the passenger cabins of Model Year 2011 to 2017 Ford Explorers. This investigation required an approach that incorporated knowledge and expertise from the automotive, medical, environmental health, and occupational safety fields. The agency conducted an in-depth investigation that encompassed the review of over 6,500 consumer complaints, conducting field inspections, and testing the relevant vehicles, both independently and in coordination with Ford and other entities. During the investigation, the evolution of Ford service bulletins intended to reduce the level of exhaust odors and carbon monoxide (CO) entering the occupant compartment was examined and independent tests to evaluate the effectiveness of the final Field Service Actions (FSA) for both consumer and police vehicles were conducted. As part of the investigation, the agency also examined the effects of cracked exhaust mani-cats on the measured CO levels in the vehicles and tested the FSA repairs to ensure they did not adversely impact occupant compartment CO levels due to cracked mani-cats.The investigation identified upfitting issues for Police Interceptor vehicles. Upfitting (sirens, lights, cages, auxiliary power, etc.) is typically performed by governmental fleet operations, independent repair facilities, or local Ford dealers after the sale of the new vehicle. Sealing issues caused by upfitting were responsible for the highest measured carbon monoxide levels in tested vehicles. The police FSA instructs how to inspect the quality of the vehicle upfits and how to properly seal any leaks caused by these upfits, at no cost to the police agency. Similarly, the highest CO levels measured in consumer vehicles were usually traced to sealing issues caused by rear crash damage where the repairs did not ensure sealing integrity. The most recent Ford FSA procedure for both the police (17B25) and consumer vehicles (17N03) includes an HVAC reprogramming operation. Tests by Ford and NHTSA have demonstrated a substantial reduction of CO levels due solely to the HVAC reprogramming. Other FSA repairs also demonstrated measurable contributions to CO level reductions during controlled tests.Throughout the investigation, vehicles accurately measured with higher levels of carbon monoxide were almost always affected by upfitter alterations, damage, or other causes compromising rear passenger cabin seals.NHTSA received thousands of reports alleging odors which triggered a variety of physiological responses, predominately nausea, headaches, and lightheadedness. NHTSA focused the investigation on accurately measuring vehicle CO levels, and accurately measuring carboxyhemoglobin (COHB) levels from properly administered blood tests. Using rigorous test methods to produce exhaust gas intrusion in vehicles with a properly performed FSA, occupant compartment CO levels remained below current environmental limits for CO in any environment (EPA ambient air quality standards). Furthermore, even without FSA repairs, no vehicles unaffected by upfitter issues or prior crash damage were identified with CO levels that exceed accepted occupational CO exposure levels. This investigation finds that the 2011-2017 Ford Explorer vehicles when accurately measured produce occupant compartment CO levels which fall below current accepted health standards, and could not identify COHB levels for vehicle drivers or other occupants, which exceeded thresholds for acute physiological effects. Therefore, the agency has not identified a defect that represents an unreasonable risk to motor vehicle safety.This inve
Structure:body
During the EA17-002 investigation, the agency reviewed and analyzed reports of exhaust odors in the passenger cabins of Model Year 2011 to 2017 Ford Explorers. This investigation required an approach that incorporated knowledge and expertise from the automotive, medical, environmental health, and occupational safety fields. The agency conducted an in-depth investigation that encompassed the review of over 6,500 consumer complaints, conducting field inspections, and testing the relevant vehicles, both independently and in coordination with Ford and other entities. During the investigation, the evolution of Ford service bulletins intended to reduce the level of exhaust odors and carbon monoxide (CO) entering the occupant compartment was examined and independent tests to evaluate the effectiveness of the final Field Service Actions (FSA) for both consumer and police vehicles were conducted. As part of the investigation, the agency also examined the effects of cracked exhaust mani-cats on the measured CO levels in the vehicles and tested the FSA repairs to ensure they did not adversely impact occupant compartment CO levels due to cracked mani-cats.The investigation identified upfitting issues for Police Interceptor vehicles. Upfitting (sirens, lights, cages, auxiliary power, etc.) is typically performed by governmental fleet operations, independent repair facilities, or local Ford dealers after the sale of the new vehicle. Sealing issues caused by upfitting were responsible for the highest measured carbon monoxide levels in tested vehicles. The police FSA instructs how to inspect the quality of the vehicle upfits and how to properly seal any leaks caused by these upfits, at no cost to the police agency. Similarly, the highest CO levels measured in consumer vehicles were usually traced to sealing issues caused by rear crash damage where the repairs did not ensure sealing integrity. The most recent Ford FSA procedure for both the police (17B25) and consumer vehicles (17N03) includes an HVAC reprogramming operation. Tests by Ford and NHTSA have demonstrated a substantial reduction of CO levels due solely to the HVAC reprogramming. Other FSA repairs also demonstrated measurable contributions to CO level reductions during controlled tests.Throughout the investigation, vehicles accurately measured with higher levels of carbon monoxide were almost always affected by upfitter alterations, damage, or other causes compromising rear passenger cabin seals.NHTSA received thousands of reports alleging odors which triggered a variety of physiological responses, predominately nausea, headaches, and lightheadedness. NHTSA focused the investigation on accurately measuring vehicle CO levels, and accurately measuring carboxyhemoglobin (COHB) levels from properly administered blood tests. Using rigorous test methods to produce exhaust gas intrusion in vehicles with a properly performed FSA, occupant compartment CO levels remained below current environmental limits for CO in any environment (EPA ambient air quality standards). Furthermore, even without FSA repairs, no vehicles unaffected by upfitter issues or prior crash damage were identified with CO levels that exceed accepted occupational CO exposure levels. This investigation finds that the 2011-2017 Ford Explorer vehicles when accurately measured produce occupant compartment CO levels which fall below current accepted health standards, and could not identify COHB levels for vehicle drivers or other occupants, which exceeded thresholds for acute physiological effects. Therefore, the agency has not identified a defect that represents an unreasonable risk to motor vehicle safety.This inve
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