NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,731 reports167,299 miles · Dec 6, 2007
Latches/locks/linkages
TL*THE CONTACT OWNS A 1997 FORD EXPLORER. THE DRIVER SIDE DOOR WILL NOT OPEN FROM INSIDE THE PASSENGER COMPARTMENT. THE LOCK STICKS AND WILL ONLY OPEN FROM OUTSIDE THE VEHICLE. THE DOOR LOCK ITSELF IS NOT WORKING AND WHEN THE CONTACT PUSHES THE UNLOCK CONTROL ON THE DOOR PANEL, IT FAILS TO UNLOCK THE DOOR. SHE IS CONCERNED …
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TL*THE CONTACT OWNS A 1997 FORD EXPLORER. THE DRIVER SIDE DOOR WILL NOT OPEN FROM INSIDE THE PASSENGER COMPARTMENT. THE LOCK STICKS AND WILL ONLY OPEN FROM OUTSIDE THE VEHICLE. THE DOOR LOCK ITSELF IS NOT WORKING AND WHEN THE CONTACT PUSHES THE UNLOCK CONTROL ON THE DOOR PANEL, IT FAILS TO UNLOCK THE DOOR. SHE IS CONCERNED THAT SHE MAY NOT BE ABLE TO OPEN THE DOOR IN CASE OF AN EMERGENCY. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 168,299 AND FAILURE MILEAGE WAS 167,299.
NHTSA ODI #10211036
186,000 miles · Nov 5, 2007
Seat Belts
I OWN A 1997 FORD EXPLORER AWD 5.0 LITER. THE SEAT BELT LATCH ON THE DRIVER'S SIDE NO LONGER HOLDS THE SEAT BELT IN PLACE AFTER I BUCKLE UP. IN ORDER TO DRIVE, I HAVE TO INSERT THE SEAT BELT INTO THE LATCH ON THE PASSENGER'S SIDE. WHEN I DO THIS THE SEAT BELT NOW CROSSES MY NECK, AND I AM VERY CONCERNED. IT ALSO MEANS I CANN…
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I OWN A 1997 FORD EXPLORER AWD 5.0 LITER. THE SEAT BELT LATCH ON THE DRIVER'S SIDE NO LONGER HOLDS THE SEAT BELT IN PLACE AFTER I BUCKLE UP. IN ORDER TO DRIVE, I HAVE TO INSERT THE SEAT BELT INTO THE LATCH ON THE PASSENGER'S SIDE. WHEN I DO THIS THE SEAT BELT NOW CROSSES MY NECK, AND I AM VERY CONCERNED. IT ALSO MEANS I CANNOT SAFELY DRIVE THE AUTO WITH A PASSENGER BECAUSE THE DRIVER'S SIDE SEAT BELT WON'T WORK. ON A NORMAL LATCH, I CAN PUSH DOWN THE RED RELEASE BUTTON AND CAN FEEL THE SPRING ACTION. ON MY DRIVER'S SIDE, THERE IS NO SPRING TENSION ON THE RED RELEASE BUTTON. *TR
NHTSA ODI #10207941
130,000 miles · Nov 1, 2007
Engine And Engine CoolingFire
TL*THE CONTACT OWNS A 1997 FORD EXPLORER. WHILE DRIVING 30 MPH, THE CONTACT SMELLED SMOKE AND THEN NOTICED SMOKE RISING FROM THE ENGINE COMPARTMENT. HE PULLED OVER APPROXIMATELY TWO MINUTES LATER AND DISCOVERED FLAMES COMING FROM THE ENGINE COMPARTMENT. THERE WAS A SMALL EXPLOSION ON THE DRIVER SIDE OF THE VEHICLE. THE VEHIC…
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TL*THE CONTACT OWNS A 1997 FORD EXPLORER. WHILE DRIVING 30 MPH, THE CONTACT SMELLED SMOKE AND THEN NOTICED SMOKE RISING FROM THE ENGINE COMPARTMENT. HE PULLED OVER APPROXIMATELY TWO MINUTES LATER AND DISCOVERED FLAMES COMING FROM THE ENGINE COMPARTMENT. THERE WAS A SMALL EXPLOSION ON THE DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. AS OF NOVEMBER 1, 2007, THE DEALER AND MANUFACTURER HAD NOT INSPECTED THE VEHICLE. HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE CONTACT FELT THAT A LEAK IN THE ENGINE COMPARTMENT CAUSED THE FIRE. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
NHTSA ODI #10207660
70,000 miles · Nov 1, 2007
Vehicle Speed ControlFire
TL*THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE BEING SERVICED FOR THE RADIO. THE DEALER STATED THAT THE CRUISE CONTROL CAUSED THE FIRE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER DISCONNECTED THE VE…
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TL*THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE BEING SERVICED FOR THE RADIO. THE DEALER STATED THAT THE CRUISE CONTROL CAUSED THE FIRE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER DISCONNECTED THE VEHICLE SPEED CONTROL. AS OF NOVEMBER 1, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 106,000.
NHTSA ODI #10207616
82,000 miles · Sep 25, 2007
Vehicle Speed Control
OWNER OF 1997 FORD EXPLORER THAT HAD A RECALL ISSUED IN 2001 FOR THROTTLE BODY PROBLEM. NHTSA #00V-42200. MY EXPLORER WAS NOT ONE OF THE RECALLED VEHICLES (NOT BUILT IN ST. LOUIS OR LOUISVILLE) AND I NEVER KNEW ANYTHING ABOUT THIS PROBLEM. ABOUT 8 MONTHS AGO I BEGAN EXPERIENCING A PROBLEM WITH A STICKING ACCELERATOR. RESULT …
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OWNER OF 1997 FORD EXPLORER THAT HAD A RECALL ISSUED IN 2001 FOR THROTTLE BODY PROBLEM. NHTSA #00V-42200. MY EXPLORER WAS NOT ONE OF THE RECALLED VEHICLES (NOT BUILT IN ST. LOUIS OR LOUISVILLE) AND I NEVER KNEW ANYTHING ABOUT THIS PROBLEM. ABOUT 8 MONTHS AGO I BEGAN EXPERIENCING A PROBLEM WITH A STICKING ACCELERATOR. RESULT OF A WEB SEARCH ABOUT A MONTH AGO TO SEE IF A PROBLEM EXISTS FOR THIS CONDITION BECAUSE I FEEL I'M GOING TO CRASH INTO SOMETHING GOING FORWARD OR REVERSE, I FOUND OUT ABOUT THIS RECALL. BY CALLING FORD MOTOR COMPANY CUSTOMER SERVICE. LINE TODAY I WAS TOLD THAT A FORD DEALER WILL FIX THE PROBLEM BUT I HAVE TO PAY FOR IT. I HAD THE CUST. SERV. REP. MAKE AN "ON THE RECORD" OF MY CALL AND MY QUESTION IS THIS: IF THIS WAS A SAFETY ISSUE IN 2001 FOR CERTAIN FACTORY BUILT EXPLORERS, WHY COULDN'T IT BECOME A FUTURE SAFETY ISSUE (IN 2007) IF THE VEHICLE (MINE) WAS BUILT IN ANOTHER FACTORY? COULDN'T THIS PROBLEM ARISE AT ANOTHER TIME, AS IT HAS WITH ME? THE PROBLEM I AM EXPERIENCING IS IDENTICAL TO EVERY WORD STATED IN THE RECALL. THE ORIGINAL THROTTLE BODY IS INSTALLED ON MY EXPLORER. *JB
NHTSA ODI #10204110
15,200 miles · Aug 6, 2007
Engine And Engine CoolingFire
TL*THE CONTACT OWNS A 1997 FORD EXPLORER. WHILE DRIVING 5 MPH, THE VEHICLE BEGAN TO SHAKE. THE CONTACT PLACED THE VEHICLE IN PARK AND SHUT OFF THE ENGINE. HE EXITED THE VEHICLE, RAISED THE HOOD, AND NOTICED THAT THE ENGINE WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO HIS RESIDENCE AND H…
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TL*THE CONTACT OWNS A 1997 FORD EXPLORER. WHILE DRIVING 5 MPH, THE VEHICLE BEGAN TO SHAKE. THE CONTACT PLACED THE VEHICLE IN PARK AND SHUT OFF THE ENGINE. HE EXITED THE VEHICLE, RAISED THE HOOD, AND NOTICED THAT THE ENGINE WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO HIS RESIDENCE AND HAS NOT BEEN TO A MECHANIC. THE CAUSE OF THE FIRE AND THE DEALER INFORMATION WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 15,200.
NHTSA ODI #10198612
69,304 miles · Aug 2, 2007
Parking Brake
TL*THE CONTACT OWNS A 1997 FORD EXPLORER. WHILE DRIVING 40 MPH, THE CONTACT LIFTED THE EMERGENCY BRAKE AND THE HANDLE FAILED. NO WARNING LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT RELEASE IT WOULD COST $280 TO REPAIR THE HANDLE. THE CURRENT MILEAGE WAS 83,000 AND FAILURE MILEAGE WAS 6…
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TL*THE CONTACT OWNS A 1997 FORD EXPLORER. WHILE DRIVING 40 MPH, THE CONTACT LIFTED THE EMERGENCY BRAKE AND THE HANDLE FAILED. NO WARNING LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT RELEASE IT WOULD COST $280 TO REPAIR THE HANDLE. THE CURRENT MILEAGE WAS 83,000 AND FAILURE MILEAGE WAS 69,304. UPDATED 02-01-08. *KB UPDATED 02/01/08 *TR
NHTSA ODI #10198318
94,000 miles · Jun 28, 2007
Vehicle Speed Control
TL*THE CONTACT OWNS A 1997 FORD EXPLORER. WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL BECAME STUCK WHEN IT WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL FIRST AND THEN THE ACCELERATOR PEDAL FOR THE VEHICLE TO OPERATE NORMALLY. SHE BELIEVES THE VEHICLE IS A PART OF RECALL # 00V422000 (VEHICLE SPEED CONTROL). THE D…
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TL*THE CONTACT OWNS A 1997 FORD EXPLORER. WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL BECAME STUCK WHEN IT WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL FIRST AND THEN THE ACCELERATOR PEDAL FOR THE VEHICLE TO OPERATE NORMALLY. SHE BELIEVES THE VEHICLE IS A PART OF RECALL # 00V422000 (VEHICLE SPEED CONTROL). THE DEALER STATED THAT THE VEHICLE HAS NO RECALLS. THE WEATHER WAS SUNNY AND APPROXIMATELY 70 DEGREES AT THE TIME OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 94,000.
NHTSA ODI #10194862
100,000 miles · Jun 19, 2007
Vehicle Speed ControlFire
THE 1997 FORD EXPLORER CAUGHT ON FIRE AT THE CRUISE SWITCH LOCATED ON THE MASTER CYLINDER. *AK
NHTSA ODI #10193762
100,000 miles · May 22, 2007
Power Train
TL*THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT ON THREE DIFFERENT OCCASIONS, THE VEHICLE SHUT OFF AND THE KEYS COULD NOT BE REMOVED FROM THE IGNITION. ADDITIONALLY, THE VEHICLE SUDDENLY ROLLED BACKWARDS. THE DEALER WAS NOTIFIED OF THE ROLL BACKS. THE CONTACT PLACES BRICKS BEHIND TWO WHEELS TO KEEP THE VEHI…
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TL*THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT ON THREE DIFFERENT OCCASIONS, THE VEHICLE SHUT OFF AND THE KEYS COULD NOT BE REMOVED FROM THE IGNITION. ADDITIONALLY, THE VEHICLE SUDDENLY ROLLED BACKWARDS. THE DEALER WAS NOTIFIED OF THE ROLL BACKS. THE CONTACT PLACES BRICKS BEHIND TWO WHEELS TO KEEP THE VEHICLE SECURE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 120,000 AND FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10191465
Official recalls
7Oct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Consequence & remedy
Consequence: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Dec 27, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L SOHC ENGINES AND STILL RETAIN THE ORIGINAL THROTTLE BODY (PART NUMBERS 97JF-9E926AB OR 97JF-9E926-AC). SOME OF THE ORIGINAL THROTTLE BODIES INSTALLED ALLOWED A GAP BETWEEN THE PLATE AND BORE TO BE BUILT TOO NARROW. THIS REDUCED CLEARANCE ALLOWED THE ENGINE DEPOSITS NORMALLY PRESENT IN THE THROTTLE BODY TO CONTACT OR BRIDGE THE GAP. IF THE ENGINE DEPOSITS BRIDGED THE GAP BETWEEN THE THROTTLE PLATE AND BORE AND THEN HARDENED, ON THE INITIAL APPLICATION OF THE ACCELERATOR PEDAL AFTER THE ENGINE HAS COOLED, THE OPERATOR WOULD NEED TO APPLY ADDITIONAL FORCE TO THE ACCELERATOR PEDAL TO BREAK THE BRIDGE.
Consequence & remedy
Consequence: THIS COULD RESULT IN ENGINE SURGE WHEN THE ACCELERATOR PEDAL BREAKS FREE.
Remedy: DEALERS WILL REPLACE THE ORIGINAL THROTTLE BODIES.
Nov 28, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. UNDER CERTAIN CONDITIONS, A FRONT SWAY BAR LINK CAN FRACTURE.
Consequence & remedy
Consequence: VEHICLE HANDLING COULD BE AFFECTED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE BOTH THE LEFT AND RIGHT FRONT SWAY BAR LINKS.
Jun 19, 2000
VEHICLE DESCRIPTION: MINI VANS, LIGHT PICKUP TRUCKS, AND SPORT UTILITY VEHICLES. OFF LEASE CANADIAN VEHICLES EQUIPPED WITH DAYTIME RUNNING LIGHTS WHICH MEET CANADIAN REQUIREMENTS AND NOT THE PHOTOMETRIC REQUIREMENTS OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." ACCORDING TO FORD, THE VEHICLES WERE IMPORTED INTO THE U.S. ERRONEOUSLY.
Consequence & remedy
Consequence: THE LIGHT GIVEN OFF FROM THE DAYTIME RUNNING LIGHTS IS BRIGHTER THAN ALLOWED BY U.S. STANDARDS.
Remedy: DEALERS WILL BE ADVISED TO DEACTIVATE THE RUNNING LIGHT FUNCTION AND TO COMPLETE ANY OUTSTANDING SAFETY RECALLS ON THESE VEHICLES.
Mar 30, 1999
VEHICLE DESCRIPTION: CERTAIN 1997-1999 RHD EXPLORER EQUIPPED WITH 4.0L OHV/SOHC ENGINES AND CRUISE CONTROL BUILT FROM MAY 29, 1996 THROUGH MARCH 4, 1999; 1998-1999 EXPLORER/MOUNTAINEERS EQUIPPED WITH 4.0L OHV/SOHC OR 5.0L ENGINES OR 1998-1999 RANGERS EQUIPPED WITH 2.5L, 3.0L FFV/EFI OR 4.0L ENGINES AND CRUISE CONTROL BUILT FROM JANUARY 5, 1998 THROUGH MARCH 4, 1999; 1998-1999 MUSTANGS EQUIPPED WITH 3.8L, 4.6L 2-VALVE OR 4-VALVE ENGINES AND CRUISE CONTROL BUILT FROM MARCH 2, 1998 THROUGH MARCH 4, 1999; 1999 F250/F350/F450/F550 (OVER 8,500 LBS.) TRUCKS EQUIPPED WITH 5.4L OR 6.8L ENGINES AND CRUISE CONTROL BUILT FROM MARCH 2, 1998 THROUGH MARCH 4, 1999; AND 1999 F-53 STRIPPED CHASSIS EQUIPPED WITH 5.4L OR 6.8L ENGINES AND CRUISE CONTROL BUILT FROM MARCH 2, 1998 THROUGH MARCH 4, 1999. A CRUISE CONTROL CABLE CAN INTERFERE WITH THE SPEED CONTROL SERVO PULLEY AND NOT ALLOW THE THROTTLE TO RETURN TO IDLE WHEN DISENGAGING THE CRUISE CONTROL.
Consequence & remedy
Consequence: IF THE CRUISE CONTROL IS USED AND THIS CONDITION IS PRESENT, A STUCK THROTTLE COULD RESULT, WHICH COULD POTENTIALLY RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE CRUISE CONTROL CABLES. AT THE PRESENT TIME, THE REPLACEMENT CABLES ARE NOT AVAILABLE. CUSTOMERS ARE BEING ADVISED NOT TO USE THE CRUISE CONTROL SYSTEM UNTIL A REPLACEMENT CAN BE MADE.
Mar 19, 1998
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH 4.0L SINGLE OVERHEAD CAM ENGINES. THE ENGINE FUEL LINES CAN BE DAMAGED IF THE VEHICLE IS JUMP STARTED AND THE GROUND CABLE IS ATTACHED TO THE FUEL LINE BRACKET THAT IS LOCATED NEAR THE BATTERY. SINCE THE BRACKET IS NOT GROUNDED, THE STAINLESS STEEL FUEL LINE BRAID COULD ACT AS A GROUND POTENTIALLY OVERHEATING THE PTFE INNER LINER OF THE FUEL LINE RESULTING IN DAMAGE TO THE FUEL LINE.
Consequence & remedy
Consequence: THE FUEL LINES CAN LEAK, AND IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD POTENTIALLY RESULT.
Remedy: DEALERS WILL INSTALL A WARNING LABEL ON THE FUEL LINE BRACKET ADVISING OWNERS NOT TO USE IT FOR A JUMP START GROUND. ALSO A REVISED BOLT WILL BE INSTALLED IN THE ALTERNATOR BRACKET TO PROVIDE A CONVENIENT JUMP START GROUND LOCATION.
Apr 30, 1997
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH 5.0L ENGINES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, IDAHO, IOWA, MAINE, MICHIGAN (UPPER PENINSULA ONLY), MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW YORK, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN, AND WYOMING. THESE VEHICLES, WHEN OPERATED FOR EXTENDED PERIODS OF TIME AT HIGHWAY SPEEDS AND TEMPERATURES BELOW -20 DEGREES FARENHEIT, DO NOT RETURN TO IDLE DUE TO ICE IN THE THROTTLE BODY.
Consequence & remedy
Consequence: ALTHOUGH THE VEHICLE CAN BE CONTROLLED BY EITHER APPLYING THE SERVICE BRAKES OR SHIFTING THE TRANSMISSION TO NEUTRAL, INCREASED BRAKE PEDAL EFFORTS OR SOME INCREASE IN STOPPING DISTANCE CAN RESULT.
Remedy: DEALERS WILL INSTALL A REVISED PCV SYSTEM WITH WATER HEATED VACUUM SOURCE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6DP05005 · Spark Plug Ejection From Cylinder Head
Opened Sep 22, 2005 · Closed Jan 4, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling; Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:gasoline
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Additional source detail variants (3)
Engine And Engine Cooling:engine
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Engine And Engine Cooling:engine:gasoline
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Engine And Engine Cooling
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
PE99049 · Windshield Wiper Malfunction
Opened Jul 28, 1999 · Closed Apr 24, 2000
Status: closed (inferred from source dates) · Visibility
There is no summary currently available
PE99045 · Steering Knuckle Separations
Opened Jul 6, 1999 · Closed Oct 29, 1999
Status: closed (inferred from source dates) · Steering
There is no summary currently available
EA99001 · Throttle Sticking
Opened Jan 7, 1999 · Closed Feb 9, 2001
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
ON JANUARY 23, 1997, FORD MOTOR COMPANY ISSUED SPECIAL SERVICE MESSAGE (SSM) 10240, ANNOUNCING THAT A REVISED THROTTLE BODY WOULD BE AVAILABLE DURING THE FIRST QUARTER OF 1997 FOR 1997 MODEL YEAR FORD EXPLORERS EQUIPPED WITH THE 4.0L SINGLE OVERHEAD CAM (SOHC) ENGINE.THE SSM STATED THE REVISED THROTTLE BODY WOULD ADDRESS INCREASED THROTTLE EFFORTS THAT HAD BEEN EXPERIENCED ON THESE VEHICLES.ON JULY 31, 1998, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED SERVICE QUERY SQ98-014 TO DETERMINE WHETHER A SAFETY RECALL WAS WARRANTED FOR THE PROBLEM ADDRESSED BY SSM 10240.AT THAT TIME ODI HAD 14 REPORTS ALLEGING THROTTLES STICKING OPEN, INCLUDING THREE CRASHES, ON 1997 EXPLORERS WITH THE 4.0L SOHC ENGINE.EA99-001 INVESTIGATED ALLEGED THROTTLE BODY STICKING, AND LOSS OF THROTTLE CONTROL, IN THE SUBJECT VEHICLES.ON DECEMBER 22, 2000, FORD MOTOR COMPANY FILED A DEFECT INFORMATION REPORT CONCERNING THROTTLE BODY STICKING IN 1997-1998 MODEL YEAR EXPLORER AND MOUNTAINEER VEHICLES WITH 4.0 SOHC ENGINES THAT STILL RETAIN THE ORIGINAL THROTTLE BODY; SAFETY RECALL 00V-422.THE ENGINEERING ANALYSIS CLOSING REPORT IS ATTACHED.
RQ98020 · Fuel Line Damage From Jump Starting
Opened Nov 3, 1998 · Closed Nov 15, 2000
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
There is no summary currently available
SQ98014 · Throttle Sticking
Opened Jul 31, 1998 · Closed Jan 7, 1999
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available