NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
100 reports360 miles · Jun 12, 2007
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2007 FORD EXPLORER SPORT TRAC. SHE STATED THAT SHE NOTICED RUST INSIDE THE ENGINE COMPARTMENT, AND THE DRIVE SHAFT MECHANISM. SHE ALSO NOTICED RUST UNDER ALL THE SEATS OF THE VEHICLE. THE DEALER STATED THAT THIS WAS SURFACE RUST DUE TO THE CORROSIVE ENVIRONMENT. THEY ALSO STATED THIS IS A NORMAL OCCURRE…
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TL*THE CONTACT OWNS A 2007 FORD EXPLORER SPORT TRAC. SHE STATED THAT SHE NOTICED RUST INSIDE THE ENGINE COMPARTMENT, AND THE DRIVE SHAFT MECHANISM. SHE ALSO NOTICED RUST UNDER ALL THE SEATS OF THE VEHICLE. THE DEALER STATED THAT THIS WAS SURFACE RUST DUE TO THE CORROSIVE ENVIRONMENT. THEY ALSO STATED THIS IS A NORMAL OCCURRENCE FOR NEW VEHICLES MANUFACTURED BY FORD. THE DEALER INSTRUCTED THE CONTACT SHE COULD WIPE THE RUST OFF USING A TOWEL. THE FAILURE MILEAGE WAS 360 AND THE CURRENT MILEAGE WAS 700.
NHTSA ODI #10193042
7,800 miles · Apr 19, 2007
Electrical SystemFire
TL*THE CONTACT OWNS A 2007 FORD EXPLORER SPORT TRAC. ON MARCH 7, 2007, THE CONTACT DISCOVERED THE VEHICLE ENGULFED IN FLAMES. HE NOTICED THE FLAMES ORIGINATING FROM THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT DIAGNOSED THE CAUSE OF FAILURE TO BE ELECTRICAL. THE DEALER DECLINED TO RETRIEVE THE VEHICLE AND STATED THAT THE CON…
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TL*THE CONTACT OWNS A 2007 FORD EXPLORER SPORT TRAC. ON MARCH 7, 2007, THE CONTACT DISCOVERED THE VEHICLE ENGULFED IN FLAMES. HE NOTICED THE FLAMES ORIGINATING FROM THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT DIAGNOSED THE CAUSE OF FAILURE TO BE ELECTRICAL. THE DEALER DECLINED TO RETRIEVE THE VEHICLE AND STATED THAT THE CONTACT WAS RESPONSIBLE FOR HAVING IT TOWED. NATIONAL GRANGE MUTUAL INSURANCE COMPANY RETRIEVED THE VEHICLE AND IS CURRENTLY CONDUCTING AN INVESTIGATION. THE CONTACT WAS GIVEN CASE # 1591851007 AND POSSESSES PICTURES AND SLIDES OF THE VEHICLE. THE CURRENT MILEAGE IS UNKNOWN AND FAILURE MILEAGE WAS 7,800.
NHTSA ODI #10188317
2,000 miles · Mar 19, 2007
Visibility
TL* THE CONTACT OWNS A 2007 FORD EXPLORER SPORT TRAC. WHILE DRIVING THE VEHICLE AT NIGHT THERE WAS A STAR EFFECT VISIBLE THROUGH THE HEATED WINDSHIELD. THE HEATED WINDSHIELD WAS NOT THE ORIGINAL WINDSHIELD. THE STAR EFFECT WAS CAUSED BY THE LIGHTS FROM ONCOMING VEHICLES REFLECTING ON THE WINDSHIELD, CAUSING THE CONTACT TO B…
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TL* THE CONTACT OWNS A 2007 FORD EXPLORER SPORT TRAC. WHILE DRIVING THE VEHICLE AT NIGHT THERE WAS A STAR EFFECT VISIBLE THROUGH THE HEATED WINDSHIELD. THE HEATED WINDSHIELD WAS NOT THE ORIGINAL WINDSHIELD. THE STAR EFFECT WAS CAUSED BY THE LIGHTS FROM ONCOMING VEHICLES REFLECTING ON THE WINDSHIELD, CAUSING THE CONTACT TO BE DISTRACTED. THE STAR EFFECTS DISAPPEARED WHEN THE ONCOMING VEHICLE CAME CLOSER. THE DEALER REPLACED THE WINDSHIELD. HOWEVER, THE STAR EFFECT CONTINUED TO CAUSE A DISTRACTION. THE CURRENT AND FAILURE MILEAGE WERE 2000. *AK UPDATE 4/9 *TR
NHTSA ODI #10185582
2,460 miles · Feb 4, 2007
Service Brakes, Hydraulic
WHEN APPLYING BRAKE, THE PEDAL DEPRESSES TOO FAR AND IF MY FOOT IS NOT MOVED AWAY FROM THE GAS PEDAL ENOUGH, BOTH THE GAS PEDAL AND BRAKE GET DEPRESSED TOGETHER CAUSING THE VEHICLE TO LURCH FORWARD. *JB
NHTSA ODI #10181537
Mileage unknown · Dec 29, 2006
Visibility
I PURCHASED A 2007 FORD EXPLORER SPORT-TRAC WITH A HEATED WINDSHIELD. THE WINDSHIELD HAS A WIRE MESH IN IT. WHEN DRIVING AT NIGHT LIGHTS FROM ON COMING CARS PRODUCE A BAD GLARE ON THE WINDSHIELD MAKING IT DIFFICULT AND DANGEROUS TO DRIVE. TO DATE FORD HAS REFUSED TO FIX THIS PROBLEM
NHTSA ODI #10177342
2,000 miles · Nov 20, 2006
Service Brakes, Hydraulic
BRAND NEW FORD ESCAPE HYBRID 2007 YEAR WITH 2000 MILES ON IT. WAS DRIVING TO WORK AT 6 AM AND HAD TOTAL BRAKE FAILURE. FORTUNATELY THERE WAS NO TRAFFIC AT THAT TIME OF DAY OR THERE WOULD HAVE BEEN A CRASH. PEDAL WENT RIGHT TO THE FLOOR AND NOTHING. BRAKE LIGHT CAME ON. CAR TOWED TO DEALER LATER THAT MORNING. BRAKES WORKED FIN…
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BRAND NEW FORD ESCAPE HYBRID 2007 YEAR WITH 2000 MILES ON IT. WAS DRIVING TO WORK AT 6 AM AND HAD TOTAL BRAKE FAILURE. FORTUNATELY THERE WAS NO TRAFFIC AT THAT TIME OF DAY OR THERE WOULD HAVE BEEN A CRASH. PEDAL WENT RIGHT TO THE FLOOR AND NOTHING. BRAKE LIGHT CAME ON. CAR TOWED TO DEALER LATER THAT MORNING. BRAKES WORKED FINE, NO LIGHT ON. THEY EXAMINED THE COMPUTER RECORDS FROM THE CAR AND IT DID INDICATE A COMPUTER FAILURE. FORD IS REPLACING THAT PART BUT WE ARE VERY CONCERNED IT WILL HAPPEN AGAIN, AND VERY CONCERNED THAT THIS IS A LIFE THREATENING RECALL-SCALE ISSUE ON THIS TYPE OF VEHICLE. *NM
NHTSA ODI #10173844
1,110 miles · Oct 30, 2006
Power TrainVisibility
DT*: THE CONTACT STATED UPON INITIAL ACCELERATION, THE AUTOMATIC TRANSMISSION SHIFTED ROUGHLY INTO SECOND GEAR. ADDITIONALLY, WHEN EITHER THE SECOND ROW PASSENGER WINDOW WAS OPEN WHILE DRIVING VARIOUS SPEEDS, THERE WAS A LOUD WIND VIBRATION THAT CIRCULATED THROUGHOUT THE VEHICLE. IT WAS INSPECTED BY A DEALER WHO DUPLICATED THE…
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DT*: THE CONTACT STATED UPON INITIAL ACCELERATION, THE AUTOMATIC TRANSMISSION SHIFTED ROUGHLY INTO SECOND GEAR. ADDITIONALLY, WHEN EITHER THE SECOND ROW PASSENGER WINDOW WAS OPEN WHILE DRIVING VARIOUS SPEEDS, THERE WAS A LOUD WIND VIBRATION THAT CIRCULATED THROUGHOUT THE VEHICLE. IT WAS INSPECTED BY A DEALER WHO DUPLICATED THE AUTOMATIC TRANSMISSION PROBLEM, BUT WAS UNABLE TO DETERMINE THE EXACT CAUSE. ALSO, THE DEALER DETERMINED THAT WAS THE WAY THE WINDOWS WERE DESIGNED, AND IF THE PROBLEM PERSISTED, IT WAS INSTRUCTED NOT TO OPEN THE WINDOWS WHILE DRIVING. THE MANUFACTURER WAS NOT ALERTED.
NHTSA ODI #10172134
3,000 miles · Oct 10, 2006
Engine And Engine Cooling
ENGINE SHUTS OFF DURING SLOWING FOR TURN OR STOP CAUSING LOSS OF POWER STEERING AND POWER BRAKES. THIS HAS ALMOST CAUSED AN ACCIDENT SEVERAL TIMES. DEALER SAYS THEY CAN NOT REPAIR AND CAN NOT DUPLICATE PROBLEM. DEALER DOES NOT TAKE THE PROBLEM SERIOUSLY. I BELONG TO A SPORT TRAC CLUB AND OTHER 2007 SPORT TRACS HAVE THIS PROBLEM…
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ENGINE SHUTS OFF DURING SLOWING FOR TURN OR STOP CAUSING LOSS OF POWER STEERING AND POWER BRAKES. THIS HAS ALMOST CAUSED AN ACCIDENT SEVERAL TIMES. DEALER SAYS THEY CAN NOT REPAIR AND CAN NOT DUPLICATE PROBLEM. DEALER DOES NOT TAKE THE PROBLEM SERIOUSLY. I BELONG TO A SPORT TRAC CLUB AND OTHER 2007 SPORT TRACS HAVE THIS PROBLEM. *NM
NHTSA ODI #10170336
10 miles · Aug 27, 2006
Visibility
I HAVE A HEATED WINDSHIELD WITH LITTLE LINES THROUGH IT. I AM EXPERIENCING A MAJOR AMOUNT OF HEADLIGHT AND TAIL LIGHT GLARE. I WAS TOLD TO CLEAN IT WITH VINEGAR WITH NO RESULTS. YELLOW LENS, NO HELP. ARS EYEGLASS COATING NO HELP. I DON'T WEAR GLASSES. I HAVE NO PROBLEMS IN MY HUSBANDS VEHICLE. SOMEONE NEEDS TO CHECK INTO THIS. T…
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I HAVE A HEATED WINDSHIELD WITH LITTLE LINES THROUGH IT. I AM EXPERIENCING A MAJOR AMOUNT OF HEADLIGHT AND TAIL LIGHT GLARE. I WAS TOLD TO CLEAN IT WITH VINEGAR WITH NO RESULTS. YELLOW LENS, NO HELP. ARS EYEGLASS COATING NO HELP. I DON'T WEAR GLASSES. I HAVE NO PROBLEMS IN MY HUSBANDS VEHICLE. SOMEONE NEEDS TO CHECK INTO THIS. THEY ARE DANGEROUS. THEY ARE TELLING ME THEY CAN'T PUT A PLAIN WINDSHIELD IN THE VEHICLE DUE TO WIRING. I NEED HELP....I AM AFRAID TO DRIVE VEHICLE AT NIGHT. *JB
NHTSA ODI #10166648
2,000 miles · Jun 11, 2006
Air BagsEquipmentCrashInjury
SIDE IMPACT ON DRIVERS DOOR @ 20 MPH, SIDE AIRBAGS FAILED TO DEPLOY; YET ALL AIRBAGS ON THE VEHICLE(CONCORDE) HITTING ME DEPLOYED. FORD SAY NOTHING IS WRONG....*NM
NHTSA ODI #10159528
NHTSA investigations
1PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO