Traveling south onXXX toward [XXX] approx 15 miles south of [XXX]. 3 pm. Was in outside lane. Ford Blue Cruise was engaged. My hands were near the wheel. I noticed a heavy white lane marking coming diagonally from the right outside lane to the inside lane. Evidently this was a painting error. When I approached the abnormal paint…
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Traveling south onXXX toward [XXX] approx 15 miles south of [XXX]. 3 pm. Was in outside lane. Ford Blue Cruise was engaged. My hands were near the wheel. I noticed a heavy white lane marking coming diagonally from the right outside lane to the inside lane. Evidently this was a painting error. When I approached the abnormal paint line my vehicle swerved abruptly to the left in attempting to follow the lane marking. I was able to grab the wheel at the last moment. With a little force I was able to straighten the vehicle. I believe my vehicle swerved into the inner south lane leading to the median. Fortunately there was no vehicle in the inner lane at the time. I possibly would have collided with another vehicle. No inspection by Ford or inspection independent repair. No warning etc noted. I believe the Blue Cruise followed the highway paint error. I then turned off cruise for remaining trip. I will be especially cautious when using blue cruise in the future or more than likely never use it again. This paint issue may still be present and other ble cruise users may notice the same safety issue that I did. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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