2024 Ford Expedition

My wife tried to move my expedition from spot to another in our parking lot During that maneuver the gas pedal assembly broke down and the car in high speed created some personal and property damages I have the part handy and ready for inspection up on request The insurance knows about it And I had a police report No warning prior to the incident

The contact owns a 2024 Ford Expedition. The contact stated that while making a right turn, the vehicle accelerated independently and rear-ended a city bus. The vehicle came to a stop from the impact. None of the air bags deployed. There were no injuries sustained. The "Pre-Collision Assist not available" and the "Adaptive Cruise not available" messages were displayed. In addition, the contact stated that the accelerator pedal fractured in two pieces. No police report was filed. The vehicle was towed to a dealer. The vehicle was not diagnosed. The accelerator pedal was replaced. The contact stated that one month prior to the accident, the "Pre-Collision Assist not available" and the "Adaptive Cruise not available" illuminated intermittently. The insurance company was not made aware of the accident. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was 15,263.

When driving at highway speeds with speed control on the car will on its own slow down to 55 or 45 for no apparent reason and will not pick up the highway speed until the next sped limit sign is passed. More concerning is running at speed control set of 55mph on [XXX] the car speeds up when passing a state highway 70 sign the car ...on its own ...speeds up to 70mph. This happened numerous times between Eagle River, WI and Woodruff, WI. When slowing down thru a town the speed control slowed down on its own to 45 then 35 and as we left town the speed control on its own speed up tp 45 , then we passed another Wisconsin highway #70 sign the car speed up to 70 until 50 feet later we passed a 55mph speed sign and the car slowed to 55. Very concerning and the Ford dealer in Eagle River asked if we were on [XXX] ? I answered yes and he acted like he has heard that complaint before, and that there was no known fix to the issue. In our travels we stopped at a Ford dealer in Hazelwood, MO. and the service writer said he had never had heard of the issue. Any help with this ongoing issue would be helpful. Thank you [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We are driving cross country. Three times the adaptive cruise control has accelerated and showed a new speed going as much as from 74 mph to 107 the third time. The second it went 75 to 88. I can’t remember the first but I know we had a sudden acceleration and quickly disengaged as we did all three sessions. Now we are finishing our trip to our summer home in Maryland without engaging because we don’t trust the system.

While using the adaptive cruise control, the speed of the vehicle rapids accelerates. If set to any speed less than 50, the vehicle speeds up to 56mph. If set to any speed greater than 56 but less than 86 mph, the speed of the vehicle accelerates to 86 mph. I have tested this issue over and over. I haven't talked to the dealership yet, but plan to today. Very scary to have the vehicle accelerate for no reason and for no driver input. The acceleration is fairly abrupt. The speed does not decline only speeds up.

On [XXX] my 2024 Ford Expedition had a malfunction that could have had serious consequences. This was the second time that this malfunction had occurred. On both occasions, I was parked in my driveway. When I started the 2024 Ford Expedition and put it in gear, before touching the gas, the throttle immediately went to full speed and the vehicle took off. On both occasions, I used extreme brake pressure to keep the vehicle from launching across my driveway while I reached for the "Start/Off" button. With the brakes heavily applied, the front tires were skidded 4-5 feet in the gravel. I re-started the Expedition and, with the gearshift in "Park", the engine again raced to full RPM. I immediately hit the "Start/Off" button. For a third time, I pressed "Start" and, again, the engine roared to full RPM. I hit the "Start/Off" button. A fourth time the engine started at normal RPM. The gas pedal was never touched, only the brake pedal. The dealership picked up the 2024 Ford Expedition on November 11, 2024 and has the vehicle to this day - January 1, 2024. The dealer has attempted multiple times to replicate the incident to no success. They advised me that there are no Service Bulletins nor diagnostics in the vehicle to explain the two events. There are eyewitnesses to attest to what happened. The Expedition has 3,100 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

At highway speeds, the car shakes/vibrates. It's scary. Took vehicle to Ford service. They identified the problem, acknowledged that it exists and was unable to fix it. Now, I'm stuck with this car that shakes and seems unsafe as it shakes. Additionally, was told by the Ford dealer that other Ford Expeditions have come in with the same problem and have been unable to remedy. Even with a case open with the Ford engineers, they were unable to fix. Ford Motor company has been contacted about the issue along with the executive offices of Ford and the CEO.

The contact rented a 2024 Ford Expedition. The contact stated that while driving 60 MPH with the Adaptive Cruise Control activated, upon passing a speed limit sign the vehicle independently accelerated to 80 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. The rental agency was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 24,000.