2024 Ford Expedition

The spring for the door for the 4-flat trailer plug on vehicle is too powerful. This resulted in the door wearing away at the trailer plug and has resulted in the wires of the trailer light plug breaking. This is available upon request. It puts our safety at risk as our trailer lights can go out and result in less information for other drivers, possibly resulting in a rear-end crash. The problem has not been reproduced, and has not been inspected. The only symptom of the problem in the vehicle is it telling us the trailer was disconnected. The trailer was a 2020 Malone microsport trailer.

On Monday, January 12, I was driving down the highway with 2 of my coworkers, when all of a sudden there was a loud pop and glass shattered. My sunroof had exploded. It was a sunny clear day, there were no vehicles in front of us and we were not going under an overpass. We pulled over to take pictures and drove the vehicle straight to Ford. We have since read that this type of incident has occurred before with multiple other Expeditions.

I have a 2024 FORD Expedition Platinum I purchased new in May 2024. It has a vehicle vibration at 70+ MPH. This vibration is severe and felt through the entire SUV. Our retailer has tried all that FORD will allow under warranty to correct the problem. This includes rotating, rebalancing and replacing all the tires. Yet the problem prevails. The dealer service manager told me that complaints have come in from other owners expressing the same problem. However there has been no forward progress at this point. My concern is with this vibration, over time there will be some component fatigue and failure. And, I feel FORD is not actively engaged in correcting the issue. HELP.

Purchased this vehicle back in December. Dealaer never disclosed recall information associated with this vehicle. There was a stop sale doc sent out November for affected vehicles. However we were still sold this vehicle. I thought it was federally prohibited to sell a New vehicle which Tallahassee Ford did. They sold me this vehicle with no fix in sight. And now there's a 2nd recall. So not sure what we can do

On 1/7/25, I took my (less than 4 month old) Ford Expedition to Midwest Ford to have the oil changed and to have a rattle in the roof examined. I was told they had time for the oil change, but I'd have to make an appointment for the rattle and they were about 2 weeks out on appointments. In the meantime, I was on a 3 hour road trip, and approximately 10 minutes before arriving at my destination, the sunroof glass shattered. Because it had a rattle, I had the interior cover closed to prevent listening to the loud rattle. Had I not had it closed, that glass would have shattered on myself and my children while driving 60+ mph. This happened on [XXX], at approximately [XXX]. I have photo evidence upon arriving at home and inspecting the damage. My safety and the safety of my children was definitely put at risk. Had the interior not been closed, the explosion/shattering could have easily caused a wreck. When hearing the noise, I ducked, initially thinking something outside the vehicle had exploded. It wasn't until I heard/felt the air coming through that I realized it was the sunroof. I took the vehicle in first thing Monday morning to be examined by Midwest Ford. The service manager informed me that I couldn't prove nothing hit the vehicle so it probably wouldn't be covered. He refused to acknowledge that I had brought it in for a rattle and felt something was not right. His "claim" is that Ford denied the warranty claim because I couldn't prove something didn't hit the glass and cause it to shatter. We were on a 2 lane highway with no vehicles nearby and no outside weather conditions that would have initiated the shatter. No warning messages were present, other than the rattle that was clearly present. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I HAVE FORD EXPEDITION 2024 , I HAVE TAKEN MANY TIMES TO DEALERSHIP, THEY ARE MAKING EXCUSES AND SAYING ITS SOFTWARE ISSUE BUT ITS NOT ADN THEY ARE UNABLE TO FIX THAT, IT HAS SCREEN PROBLEM THE SCREEN FREEZES FULL WAY,HALF WAY SOMETIME ALL BLACK OUT, CONNECTS DISCONNECTS ITSELF, ITS ANNOYING AND ITS SAFETY ISSUE YOU GET DISTRACTED BY IT, IF YOU HAVE NAVIGATION ON OR ON THE PHONE ALL OF SUDDEN CONNECTS DISCONNECTS FREEZES THEN YOU HAVE TO TAKE OUT YOUR CELLPHONE AND KEEP TOUCHING AND PANICKING AND THEY ARE NOT DOING ANYTHING ITS DANGERIOUS FOR THE DRIVING AND FOR THE PUBLIC LETS SAY IF YOU WANNA GO SOMEWHERE AND NAVIGATION IS ON ADN ALL OF SUDDEN PROBLEM OCCURS MANUFACTURE IS NOT DOING ANYTHING ABOUT IT ALSO SAME PROBLEM OCCURS IN MY 2024 FORD EXPEDITION AND THEY NOT FIXING IT, AND AS PER LAW YOU ARE NOT ALLOW TO DRIVE AND USE YOUR CELL, I CONTACTED MANUFACTURE TOOK TO DEALER NO HELP NO FIXING BLAMING ON SOFTWARE UPDATE AND THEY HAVE SAME ISSUE IN MOST OF THERE CAR EVEN ONE DAY THEY GAVE ME LOANER AND SAME PROBLEM THERE TOO. THIS SHOULD BE PUT AS HIGH PRIORITY AND BE FIXED THIS.