2023 Ford Expedition

The contact owns a 2023 Ford Expedition. The contact stated while driving at 15 MPH, the contact heard a loud popping sound and the vehicle was pulled to the right. The front passenger’s side wheel assembly and wheel were detached. The contact stated that due to the failure, the contact's vehicle damaged two vehicles that were parked on the street. The Toyota Sienna was scratched and damaged on the driver’s side of the rim and the driver's side door and rearview mirror. In addition, the Kia Sportage was scratched and damaged to the driver’s side of the bumper and the driver’s side of the vehicle. No Police report was filed. No injuries were sustained. The vehicle was towed to the dealer, however, the dealer declined to diagnose the failure or to repair the vehicle. The contact was informed that due to the damage, the vehicle needed to go to a collision center. The contact stated that the vehicle was taken to the dealer where the vehicle was purchased and maintained service appointments. The vehicle was towed to a collision center. The contact stated that when the failure occurred, his wife and small children were occupants of the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 50,000.

Hurricane Helene inundated our parking lot on September 27 with approximately 3-4 feet of storm surge. Many vehicles (20-25) were trapped and flooded. This vehicle caught fire and was totally consumed over the course of a 5-6 hour burn. Although all vehicles in our lot were flooded, this was the only vehicle to catch fire. By reports of eyewitnesses, the fire started underwater at the front of the vehicle and proceeded to consume it entirely. It did not blow up. Also reported is that the flashers and alarm/horn were active when the fire started (same was true for most other vehicles in the lot that did not burn). This vehicle is not a Hybrid or EV, it is a stock gasoline vehicle with no modifications. The vehicle was towed away by Auto-Owners Insurance company. It is unknown if they have done any form of inspection or investigation. This was not reported to the police but the fire department made a call to extinguish the flames at 4:55 am when the water receded enough for them to access the parking lot.

The contact owns a 2023 Ford Expedition. The contact stated while driving at an undisclosed speed, the contact noticed a hard shift from the transmission. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that previously, in April 2024, the vehicle experienced the same failure. The vehicle was taken to the dealer and the repair was completed under Technical Service Bulletin: 24-2100. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under new Technical Service Bulletin: 24-2254. The contact was informed that the VIN was not associated with Technical Service Bulletin. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 18,818.

Ford expedition max 2023. My vehicle has had issues since day one. Transmission has a Rough idle- can see hood shake, door shake, steering wheel shake. This is in all temperatures, it does not matter if the car has been sitting for 3 minutes or 2 days it does this. Transmission rough shifting gears 3-4-5 between 1-2 RPMs. What is going on with the transmission? Is it going to potentially lock up on me? Any transmission issue is a safety concern. Windshield wiper not aligned properly front passenger side, ford continues saying this is normal… however not all expeditions have abnormally high wind shield wipers. Error code- park brake fault service now. Dealership says this was a fluke for this service code to pop up and nothing is wrong. There was already an air conditioning leak that has been resolved. This should not happen in a 2023 vehicle. Screen is always glitching will stay glitched for several hours where it’s showing black, or showing 10 different parts of the screen and you can’t press anything etc… or staying locked on the back up camera. Dangerous to be driving and have your maps on and then it disappears where you cannot access it. Right side (passenger side) fold out mirror randomly does not fold out upon unlocking vehicle and gets stuck folded in, dangerous to drive with a mirror folded in this affects visibility. Drivers seatbelt messed up, became loose and had to be replaced. This is again a huge safety issue, it has been fixed but should not be occurring in a 2023 vehicle.

I was driving down the road. There were no other vehicles around me. I then heard, what sounded like someone shooting a gun from the middle row up through the sunroof. It was the most insanely loud noise, i had ever heard coming from a vehicle. I pulled over and realized that the sunroof had exploded. The glass was shattered and was protruding up. The glass then shattered, sending shards of glass to the interior of the vehicle over my son, elderly mother and myself. We were all so frightened.

On warm days, while running the AC, the entire HVAC system shuts down and stops blowing air out of any vents at all. This occurs weather the vehicle is driving or stationary. Making it especially dangerous when the windshield begins fogging up during rainy or humid weather and unable to defog it. Similar reports online suggest the evaporator is freezing up completely and blocking all airflow

I bought a 2023 FORD EXPEDITION MAX LIMITED for business purposes as a livery vehicle. I drive about 5000 miles a month. Problem 1: From the day I bought this vehicle from ford dealer in GJOVIK FORD in PLANO IL I hear kicks and clunks under my feet (most likely faulty transmission). The kicks and clunks happen when I'm about to come to a stop or when starting from a stop. Sometimes when turning. Its always when I let go of the gas or give it gas. It sounds like I'm driving a 10 year old car. Problem 2: After I did my first oil change I had driven about 2500 miles when the cars engine light came on and I take it to the dealer and they found that the engine oil was too low. They did an oil consumption test and the test shows 1 quart of oil lost for every 1500 miles driven. They find no oil leaks. I'm using full synthetic oil from the dealer. This is unreasonable. Problem 3: The car smells some sort exhaust fumes in the vehicle when I drive for about 30 minutes or more. The first few thousands miles the car would smell a little fumes here and there but now its more constant the longer you drive it. I paid close to $80k for this vehicle. The least I expect is for the car to operate normal. Ford has cheated me out alot of money as I have not received what I have paid for and I am not enjoying it at all. The vehicle currently has 18K miles in it. All symptoms have been present from the day I bought it. I do not know who to contact but this is not fair!

The contact owns a 2023 Ford Expedition. The contact stated while driving approximately 62 MPH and towing a motorhome, the "Exceeded Speed Distance Conditions" message was displayed. The vehicle was taken to a local dealer where the transmission fluid was inspected but no failure was found. The contact was advised to monitor any abnormal noises; however, no suspected transmission failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 140,000.