2021 Ford Expedition

My intake manifold has been experiencing corrosion. I took it to the dealership for inspection. They said they couldn't determine what was causing it but confirmed it was a process of corrosion. After my own investigation, I have realized there is a design flaw in the gutter area where the bottom of the windshield meets the hood. When it rains or when I get a car wash, the fluid/water is channeled toward the center of the windshield and drains onto the intake manifold and other various surrounding engine parts underneath the hood. I have never seen this happen in other cars. It's a bad design that will eventually corrode the engine. Furthermore, it may be affecting some electrical components under the hood near the intake manifold. This is bad. Please look at the design on the 2021 Ford Expedition XLT. Not sure if this is how they have designed it on other model years, etc. It's a real problem that will cause some serious problems of the engine down the road.

What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission slams down into gear from 9th to 8th gear. It also slams in stop and go traffic from 4-5, 5-6. It is available for inspection. How was your safety or the safety of others put at risk? The transmission jerks hard enough to move you in your seat and could cause accidental breaking or acceleration. In stop and go traffic it could cause you to rear-end someone because it lags shifting. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been back to the dealer 4 times for this issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there are not warning messages. It has done this since 17,000 miles.

I have just found out that my pre-collision assist system has never worked in my vehicle since the day I purchased it brand new from the Ford dealership. My vehicle is 1 1/2 years old now and I never knew I had this function. Recently, I got a chip in the center of my windshield and I got it fixed. I asked how much a new windshield was and I was told a price and to make sure I get OEM glass and to have the camera in the front where the rearview mirror is calibrated correctly so the pre-collision assist will work correctly. I was somewhat confused and was like ok. I searched for the settings in my vehicle and sure enough there is a pre-collision setting which has been ON since who knows when because I never touched that setting before. Well, it has never worked because I have had countless encounters with vehicles and pedestrians cutting me off right in front of me while in operation. This is not good. And I read that 2020 Ford Expeditions have been recalled because of this. I believe it's happening to 2021 models as well. I expect to take my vehicle in for service ASAP.

The contact owns a 2021 Ford Expedition. The contact stated while driving 70 MPH, the vehicle decelerated without warning. The vehicle was taken to the dealer but no cause for the failure was found. The contact stated that the failure persisted. The manufacturer was contacted but offered no assistance. The contact was referred to the NHTSA Hotline for assistance to file a complaint. The failure mileage was 21,000.

The contact owns a 2021 Ford Expedition. The contact stated that as his wife had attempted to park the vehicle, she placed the gear shifter into park(P) and let her foot off the brake pedal. Once she released her foot off the brake, the vehicle abruptly accelerated forward and hit a storage shed. The contact depressed the brake pedal multiple times during the failure but the brakes failed to engage. No warning lights appeared on the instrument panel during the failure. The air bags did not deploy upon impact. The police were not called and no medical assistance was needed. The storage shed was destroyed as a result of the impact. The contact called the dealer and made an appointment for a diagnostic. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

The contact owns a 2021 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle briefly lost motive power with several unknown warning lights illuminated. The vehicle was able to accelerate shortly after losing motive power. Additionally, the transmission experienced rough shifting into the intended gear. The vehicle was taken to the dealer, where it was diagnosed with transmission valve body failure and the transmission valve body was replaced. The failure recurred while the contact’s wife was driving with the vehicle jerking. The vehicle was taken back to the dealer, and the dealer reset the transmission. The manufacturer was not made aware of the failure. The failure mileage was 13,722. The contact has stated that the vehicle's issues has caused multiple occurrences that could have resulted in an accident.

The contact owns a 2021 Ford Expedition. The contact stated while driving approximately 80 MPH, the sunroof inadvertently exploded. No warning light was illuminated. The vehicle was taken to the dealer where the cause of the failure could not be determined. The vehicle was repaired. The manufacturer was notified of the failure and a case number was provided. The contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 18,000.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford Expedition. The contact received notifications of NHTSA Campaign Number: 22V250000 (Visibility) and 22V346000 (Engine) however, the parts to do the recall repairs were unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect.