2021 Ford Expedition

VIN):[XXX]/Make/Model: 2021 Ford Expedition XLTCurrent Mileage: Approx. 150,000 milesLocation: [XXX] of the Safety Defect:El vehículo presenta un defecto de seguridad crítico y extremo en el tren motriz que pone en riesgo inminente la vida de los ocupantes y de terceros en la vía pública. En dos ocasiones distintas durante los últimos 15 días, el vehículo ha sufrido una pérdida total de comunicación electrónica y un bloqueo mecánico absoluto mientras se encontraba en plena marcha en avenidas de [XXX].Al ocurrir la falla, el tablero activa de inmediato la luz de la llave inglesa (Wrench Light), descontrola la marcha, bloquea la transmisión de 10 velocidades y activa de manera imprevista y automática el freno de emergencia electrónico, deteniendo el vehículo por completo en medio del tráfico.En el primer incidente (ocurrido en sábado), la gravedad del bloqueo mecánico obligó la intervención de los servicios de emergencia en la vía pública, requiriendo la asistencia de la policía y el cuerpo de bomberos para mover el vehículo a una zona segura. El sistema electrónico sufre un colapso total (cortocircuito térmico o fallo de la red CAN Bus) provocado por las temperaturas de la zona; el vehículo se vuelve inoperante y la computadora no responde ni permite el encendido hasta que se deja enfriar por un lapso forzoso de 2 horas.Esta falla mortal se agudizó y se volvió recurrente inmediatamente después de que un concesionario oficial de Ford aplicara la reprogramación de software correspondiente al Recall de emisiones XXX PCM. El concesionario original (Team Ford Lincoln) se niega a diagnosticar la gravedad de este fallo de seguridad sin un cobro de tarifa de diagnóstico de más de $500 dólares, deslindándose del peligro vial provocado tras la ejecución de su propia campaña oficial de servicio. Solicito la intervención de las autoridades federales para que el fabricante asuma la responsabilidad. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I took my vehicle to the dealership to have all recall work done on Feb. 11th 2026. I was told i am up to date on all my recall work at that time. When I received my vehicle back It would intermittently just shut down for no apparent reason while sitting at stop lights, or just stopped in that fashion. I called and the dealership they said unless they could recreate the issue somewhat easily there was noting they could really do. So while parked in driveway the vehicle again had no power, I used my emergency key to get into vehicle and opened the hood to which I found the battery terminal connections were never tighten. I could take them off by hand. This told me the mechanic at the dealership didn't complete job and tighten my battery connections, Fast forward to April 18th, it was raining, I parked vehicle, still running, went into post office ( I was only gone for 30 seconds)and I came out to white smoke billowing out from under the hood. I opened hood the large flames shooting up. I quickly grabbed a fire extinguisher I had in the car and put 90% of the fire out, it was still burning at the fuse junction box, moments later a police officer showed up with fire extinguisher and was able to put it out. The car would not stop running, so once the fire dept. arrived they had to cut the battery terminals to shut the vehicle down. This was also the first time I drove vehicle in the rain since my recall work was done. The fire dept. and I realized the fuse box cover was not in place. So now this same mechanic that did't tighten battery terminals was also neglectful in not replacing the fuse box cover. I believe this neglect partially if not wholly caused this fire. It is highly probable that water got into the fuse box and shortened everything out which caused the fire. I have a document from the dealership that states they did the recall work for 22S36 - Underhood fires. But this website says this work was not performed. No inspection from anyone has been done

In the fordpass app, we get a notification that the vehicle has turned off certain function due to inactivity in order to reserve power. However, we will have just driven the vehicle. This message should only populate when the vehicle is inactive for 14 days. It can also populate when the battery drops below 9V or due to extremely hot or cold conditions. It is 70 degrees F outside, so this reduces the reason to only one problem, and that is the battery less than 9V. We just spent over $700 at the dealership on a new battery and service charges because they said it was a battery problem. We spent over $100 the first attempt to find the problem with a sync update. Now, with a new battery and updated sync, out vehicle is still draining the battery. Low and behold, when the message populate in the app, the vehicle will not start, leaving us stranded on multiple occasions in town. The dealership at Long Lewis Ford in Muscle Shoals cannot find the problem.

Nn 9/15/2025 While the car was running but parked, we began to smell burnt plastic/electrical. Upon trying to shut off the vehicle several service lamps came on advising to go immediately to a service center and that there was a powertrain issue. Vehicle would also not shut off. Upon arrival at dealership they diagnosed that the battery box had corroded and would need replaced under the 1time battery Junction box replacement campaign (22N19). Upon repair they discovered that the wiring harness was badly melted and would need replace part [XXX] . The problem lies here. This part is backordered with no date for availability. Ford refuses to acknowledge this as a problem, and will not help with rental or loaner assistance, as that repair shouldn't take more then a few hours to complete. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Wiring has soy based bioplastic insulation which apparently attract rodent damage. This damaged battery, caused spark plug to be damaged and need to be replaced. It has also caused voltage and computer performance problems affecting engine idling and shifting. Issues were extremely unpredictable and hard to diagnose leading to 5 visits to the shop and many failed attempts to repair.

The contact owns a 2021 Ford Expedition. The contact stated while driving approximately 70 MPH, the vehicle experienced a loss of motive power. There was no warning light illuminated. The contact stated that while attempting to pull over to the shoulder of the roadway, the vehicle regained motive power independently. The local dealer was contacted and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The contact related the failure to a fuel system recall that had not included the model year of the vehicle. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 53,000.

This recall was issued in January 2025, we are rolling in to month 4 here, this vehicle is used for business and cant drive it while it has an open recall per insurance, we have lost out on almost 4 months of income on this vehicle along with loan payment of 4 months, I feel like Ford has not taken this serious and is taking their time considering its a little older model SUV. Not sure if there is some type of compensation for this from Ford on the delay of this fix. Also, we have had no issues with our rear camera on this vehicle; everything works fine.

The “handless” rear hatch opening activates when not intended. This has caused a concussion to a driver while loading a vehicle. While this is not a “driving” system, it causes injuries to occupants immediately prior to driving. It is entirely possible that a driver could suffer a head injury without knowledge, then begin driving. This causes a dangerous driving environment. In particular the system is supposed to operate when the key is in a persons pocket and the foot is waived in the air by the hitch receiver area. The issues exists because it activates even if an object moves under the vehicle when key is in the correct proximity. This can even pin a driver down with the door over thier back while loading. Again this causes injuries and issues that may not be discovered until driving. In this particular incident the driver was loading the cargo area, when the door activated to close unknown to driver. At the same time the driver was leaning back and standing back up hitting his head on the door while it was closing on him. Approximately 10 to 15 minutes later after finishing loading, the driver drove away (sole occupant). After another 10 to 15 minutes later driver was feeling dizzy and un able to focus. The driver stopped the vehicle and sought medical attention. The driver was diagnosed with a minor concussion. While this had a good result, it could have easily escalated or caused a serious accident. It is recommended that a safety advisory about the potential risks of automatic door opening/closing is released. In addition it is recommended that the manufacturer enable the ability to disable the automatic function in the vehicle system in a manner where it only comes back on after a user turns it on.

My car continues to have electrical problems since 14 months after my purchase. I have reported it to Ford service multiple times as well as Corporate. Each time the same problem happens, I report it here as well. This is the 5th time that this has happened. Each time it has happened, I am at a red light and while waiting, my car just shuts off completely. In the beginning I could press my start button after 1-2 minutes and my car would restart. However, the 4th time it took 9 minutes before my car would start up. It happened again this past week. It took no longer than a minute for my car to start up again. I went to my local dealership and after they took a look, they just think the button with the "A and an arrow circling it" just triggered something and thats why it shut off. They told me there was nothing that they could do. My battery looked fine. This has happened so many times to my vehicle and its the same response, "my car is fine," it just triggered because it's "cold outside." Just tired of the Ford Corporation not fixing this problem in the Expedition. I have read stories on here with the same issue. Be aware if you drive this vehicle because one day someone will seriously get hurt.

I was on my way to my daughter's school. We got off the on ramp to her school and while waiting at the red stop light, my car stalled. The wheels locked. My brake pedal and gas pedal were not working when the stop light turned green. The car dashboard was showing the power to be on but nothing was working. After a minute, the battery light and the a light with the arrow that kind of circles around it started blinking. I put my hazards and waved people behind me to go around me. After a few minutes, my car started to go backwards on the on-ramp. I looked back and could feel and see my car going backwards toward the cars behind me. The traffic behind me on the on-ramp started to honk at me. They could see what was happening too. I put the car from drive to park and put my emergency brake and the car stopped. I called 911 and explained what was happening. After a few more minutes, two men in two different vehicles came and offered to help push my car. One of them asked me to put my car in neutral but my car was not allowing me to turn to the different shifts. All of a sudden my car starts blinking again. One of the guys told me to try to press the power again. All of a sudden my car starts powering up again. I thanked the two men and finished dropping off my daughter to school. From the time my car stalled and turned back on was about 8-9 minutes. This car has shown problems over and over with Ford. I have had 3 new car batteries since owning this vehicle in the 3 years I've had it. I've reported all the different car issues on the NHTSA website. I just had my oil changed a few months ago. My car just had a few things fixed in June. I have never been so shaken up like this before. My legs and hands could not stop shaking. I couldn’t stop crying. I’ve never been so scared in my life in this vehicle. This was the first time my kid was with me when my car has stalled like this. For my car to lose complete function was the scariest moment in my life with my kid.