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2019 Ford Expedition

Owner reports · Recalls · Investigations

More warning signs than most Expedition years

Owner complaints for the 2019 Ford Expedition are substantially higher than the model-year median of 155.

About this comparison →

When problems were reported

Mileage at the reported incident

186 reports with mileage · 308 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 217 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 107 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seat Belts. Review the 95 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports3 fire reports33 injury reports

What owners actually said

494 reports
Mileage unknown · Jul 13, 2022
Unknown Or Other

The Sync 3 System (APIM module) is faulty. Causing phone to connect/disconnect constantly, radio controls are delayed for 30 sec pauses or greater, changing from radio to climate will superimpose both categories on top of one another. Navigation sometimes just loads and loads and never comes on. The steering wheel controls cr…

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The Sync 3 System (APIM module) is faulty. Causing phone to connect/disconnect constantly, radio controls are delayed for 30 sec pauses or greater, changing from radio to climate will superimpose both categories on top of one another. Navigation sometimes just loads and loads and never comes on. The steering wheel controls create an even longer delay. I went to my local Ford dealer and had a master reset done which did not change the issues and was told that one or both of the modules is not working right "Malfunctioning " Latest updates to both the Sync and Navigation were preformed after the factory reset with no improvement to the system. With new state laws requiring hands free phone usage having the phone connect/disconnect constantly poses a very large safety problem. Also not being able to rely on the system to preform basic functions in a reasonable period of time causes your eyes to leave the road unnecessarily while driving.

NHTSA ODI #11473753

Mileage unknown · Jun 7, 2022
Suspension

This vehicle has only 10300 miles and never driven off road and the struts have failed. An independent garage confirmed the drivers side front strut is leaking and both rear. My Ford dealer stated they would replace the front and one rear under warranty but the second rear strut is leaking within Ford's "tolerances". This is j…

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This vehicle has only 10300 miles and never driven off road and the struts have failed. An independent garage confirmed the drivers side front strut is leaking and both rear. My Ford dealer stated they would replace the front and one rear under warranty but the second rear strut is leaking within Ford's "tolerances". This is just Ford's way of avoiding a warranty claim and hoping the bad leaking doesn't start until after the customer's warranty expires so they can reap thousands of dollars in repair revenue. I was also told by the Ford dealership that the FoMoCo replacement struts often arrive at the dealership leaking and they would not call me in for an appointment to replace until they have confirmed they received replacement struts that are not defective. My research shows this is a common problem with this vehicle and the NHTSA should investigate and force a recall since failed struts can cause a serious accident.

NHTSA ODI #11468082

Mileage unknown · May 23, 2022
Engine

My family received a notice of Customer Satisfaction Program 21N08 – PCM Reprogram Due to Engine Shudder – 2017-2020 Ford F-150, 2018-2020 Expedition, & 2018-2020 Lincoln Navigator. We immediate began trying to locate an authorized repair facility. It took several months to get an appointment. During this time, our vehicle shud…

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My family received a notice of Customer Satisfaction Program 21N08 – PCM Reprogram Due to Engine Shudder – 2017-2020 Ford F-150, 2018-2020 Expedition, & 2018-2020 Lincoln Navigator. We immediate began trying to locate an authorized repair facility. It took several months to get an appointment. During this time, our vehicle shuddered, stopped, and even turned off completely while driving. The problem continued to increase in intensity. When we were able to get the vehicle into a Ford dealership, they suggested that we contact Ford for the repairs that we needed. A private repair facility told us that now, because the shudder issue was not resolved right away, they discovered VCT phasers, VCT solenoids, timing chains and tensioners - failed setting code P0021 and causing engine to run rough. There was a loud rattle on startup which is related. P0018 stored in history. We have received a $4,000 repair estimate. I contacted Ford Customer service. They suggested I bring it into Ford Dealership. I explained that it had taken months to get in the first time. Customer service refused to provide me with additional authorized Ford repair (non dealers) in my location. Customer service refused to provide me with information on the error codes above. Customer service refused to provide me with more information concerning the PCMC reprogram and the known problems related to failing to obtain the reprograming. Customer service was not able to help me at all. I believe that the “PCM reprogram due to engine sudder” should be investigated as a potential formal recall program. Ford should repair of known issues a priority for their customers, and should also repair issues caused by failing to allow their customers to receive a timely remedy of this problem. I would also like more information on known issues with the PCM reprogram and engine shudder. I would like to view the quarterly reports.

NHTSA ODI #11465814

Mileage unknown · Apr 20, 2022
Suspension

The vehicle only has 38K miles on it and all 4 struts have failed. This is apparently a very common problem for Ford. This creates control issues and an unsafe ride. I had the vehicle in for a different recall and the Ford dealership confirmed all 4 are leaking and need to be replaced, but Ford will not cover them.

NHTSA ODI #11461496

Mileage unknown · Feb 4, 2022
Suspension

Both the driver side and passenger side front struts have leaked oil and failed. The driver side occurred after 33,000 miles and the passenger side at 45,000 miles.

NHTSA ODI #11450476

Mileage unknown · Jan 28, 2022
EnginePower TrainSeat Belts

The ecoboost 3.5 engine has a common issue with the cam phasers. My vehicle has had oil changes done, every 9,000 miles and now needs the cam phasers to be replaces. It has 83,000 miles. I believe this is a known defect that Ford is trying to remedy with customer satisfaction campaigns, rather than a recall. Had the 21b10 tsb pe…

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The ecoboost 3.5 engine has a common issue with the cam phasers. My vehicle has had oil changes done, every 9,000 miles and now needs the cam phasers to be replaces. It has 83,000 miles. I believe this is a known defect that Ford is trying to remedy with customer satisfaction campaigns, rather than a recall. Had the 21b10 tsb performed and which is a requirement and the car shudders and the transmission shifts poorly. Also, the driver's side seat best will not retract fully.

NHTSA ODI #11449261

Mileage unknown · Jan 25, 2022
Power Train

My vehicle started jumping gears. It felt like I was manually changed gear.

NHTSA ODI #11448925

Mileage unknown · Nov 17, 2021
EnginePower Train

•Vechicle is a lemon car by definition and needs to be replaced due to safety issues and the amount of calls in the short duration I have had it in my position •My family and I have been leveraging other family vechicle along side putting the car dormant as much as we can to avoid further mechanical issues which is not acceptabl…

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•Vechicle is a lemon car by definition and needs to be replaced due to safety issues and the amount of calls in the short duration I have had it in my position •My family and I have been leveraging other family vechicle along side putting the car dormant as much as we can to avoid further mechanical issues which is not acceptable •The request to ask for 4 to 6 weeks on a car repair without loaner is unacceptable as the loan payments are still due by me to the lender and are unable to utilize the car in any capacity •The issue has been open for about 10 months since reporting with NO resolution - unacceptable •Dealership purposely delayed and provided incorrect information and allowed the warranty period to expire as it would provide revenue of service to the business (recalls are free) Please see the attachment for a detailed timeline and supporting documents

NHTSA ODI #11440797

67,000 miles · Oct 25, 2021
Power Train

The contact owns a 2019 Ford Expedition. The contact stated a rattling sound was heard coming from the engine compartment after starting the vehicle. The contact stated no warning lights were illuminated. The independent mechanic was called and stated that the failure was related to the cam phaser, which needed replacement. The …

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The contact owns a 2019 Ford Expedition. The contact stated a rattling sound was heard coming from the engine compartment after starting the vehicle. The contact stated no warning lights were illuminated. The independent mechanic was called and stated that the failure was related to the cam phaser, which needed replacement. The independent mechanic stated that the part was on backorder. The vehicle was taken to the dealer and the contact was informed of a recall which the vehicle was included in regarding the cam phaser. The contact stated she received notice of the customer satisfaction program for the cam phaser however, the part was on backorder. The contact was advised of a PCM upgrade to correct the issue however, the failure continued. The manufacturer was made aware of the failure and was advised to contact NHTSA for assistance. The customer service representative at Ford looked up the VIN and told the contact to call NHTSA as there was nothing they could do. The failure mileage was 67,000. Local Ford dealer informed consumer this was a recall and they could fix it. Two week later, consumer got the recall in the mail. But by this time, consumer was well over the 70,000 mile marker, so it was going to cost her a prorated price to get it fixed. I was almost at the 80,000 mile marker by the time it was fixed.

NHTSA ODI #11438077

Mileage unknown · Oct 7, 2021
Visibility

While trying to open the sunroof a plastic piece broke of from the railing. I tried closing the sunroof but was unable to. I had to have the sunroof closed by a mechanic and now I am unable to use the sunroof.

NHTSA ODI #11435965

Official recalls

11

26V402000 · Power Train:automatic Transmission

Jun 24, 2026

Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.

Consequence & remedy

Consequence: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.

Remedy: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.

26V368000 · Structure:interior Panels:center Console

Jun 9, 2026

Ford Motor Company (Ford) is recalling certain 2018-2024 Expedition vehicles. The chrome plating on the center console may bubble and peel, resulting in sharp edges.

Consequence & remedy

Consequence: Vehicle occupants may contact the center console's sharp edges, increasing the risk of injury.

Remedy: Dealers will inspect and replace the center consoles as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 16, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S38. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 10, 2026.

26V344000 · Seat Belts:pretensioner

May 27, 2026

Ford Motor Company (Ford) is recalling certain 2018-2022 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.

Consequence & remedy

Consequence: Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.

Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 8, 2026. Additional letters will be sent once the remedy is available, anticipated in August 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S34. This recall replaces and expands previous NHTSA recalls 24V099 and 25V197. Vehicles previously inspected or repaired under the prior recalls will need the new repair completed.

25V886000 · Electrical System: Instrument Cluster/panel

Dec 18, 2025

Ford Motor Company (Ford) is recalling certain 2019 Expedition vehicles previously repaired incorrectly under recall number 20V263. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.

Consequence & remedy

Consequence: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.

Remedy: Dealers will update the instrument cluster panel software, free of charge. Owner notification letters were mailed January 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C71. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026.

25V197000 · Seat Belts:pretensioner

May 23, 2025

Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.

Consequence & remedy

Consequence: Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.

Remedy: Dealers will replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V-099 and did not have parts replaced will need to have this new recall remedy completed.

24V852000 · Equipment:other:labels

Nov 8, 2024

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

24V099000 · Seat Belts:pretensioner

Feb 9, 2024

Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.

Consequence & remedy

Consequence: Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.

Remedy: Dealers will replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Owner notification letters were mailed on July 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S06.

23V420000 · Equipment:other:owners/service/other Manual

Jun 9, 2023

Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Consequence & remedy

Consequence: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

Remedy: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.

20V263000 · Electrical System: Instrument Cluster/panel; Power Train:automatic Transmission:gear Position Indication (prndl)

May 8, 2020

Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.

Consequence & remedy

Consequence: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.

Remedy: Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.

Additional source detail variants (2)

Electrical System: Instrument Cluster/panel

Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.

Consequence: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.

Remedy: Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.

Power Train:automatic Transmission:gear Position Indication (prndl)

Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.

Consequence: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.

Remedy: Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.

19V773000 · Suspension:rear

Oct 28, 2019

Ford Motor Company (Ford) is recalling certain 2019 Expedition and Lincoln Navigator vehicles. The rear suspension toe link fasteners may not have been properly tightened to the frame, possibly allowing separation from the frame.

Consequence & remedy

Consequence: A disconnected toe link can cause a sudden change to vehicle handling, increasing the risk of a crash.

Remedy: Ford has notified owners, and dealers will inspect and tighten the rear toe link fasteners, check and adjust the rear toe alignment, and inspect the rear tires for abnormal tire wear, replacing them if necessary. Repairs will be performed free of charge. The recall began November 14, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S36.

19V633000 · Seats:front Assembly:recliner; Seats:mid/rear Assembly

Aug 28, 2019

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Consequence & remedy

Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Additional source detail variants (2)

Seats:mid/rear Assembly

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Seats:front Assembly:recliner

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

RQ24015 · Seat Belt Retractor Pretensioner Inadvertent Deployment

Opened Nov 15, 2024 · Closed Jul 23, 2025

Status: closed (inferred from source dates) · Seat Belts:pretensioner

On November 22, 2023, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) PE23021 to investigate complaints of front seat belt retractor pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints alleged hearing a loud, explosion-like sound immediately followed by the seat belt tightening around the occupant’s torso area. The complaints did not state that a crash occurred that may have resulted in the deployment of the pretensioner system, suggesting that this deployment was inadvertent or otherwise unwarranted. On February 9, 2024, Ford issued safety recall 24V-099, recalling certain MY 2018-2020 Ford Expedition and Lincoln Navigator vehicles equipped with driver and front passenger seat belt retractor pretensioners built between October 1, 2018, and June 30, 2019. Ford described the defect as a seat belt retractor pretensioner assembly that may develop corroded squib pins, resulting in high resistance or an open circuit, which could result in an inadvertent deployment of a pretensioner and an increased risk of injury due to the loss of the pretensioner’s protection and a seat belt that remains in the locked position. This recall includes 77,574 vehicles. On November 15, 2024, ODI opened this Recall Query (RQ24015) after receiving 3 complaints involving vehicles not included in recall 23V-099 but that alleged a similar failure. As a result of this investigation, Ford issued safety recall 25V-197 on March 28, 2025, to expand the scope of 24V-099 to include MY 2018-2020 Ford Expedition and Lincoln Navigator vehicles equipped with driver and front passenger seat belt retractor pretensioners built between October 1, 2018, and July 31, 2020. This recall includes 105,322 vehicles, some of which are also included in 24V-099. Additionally, on May 23, 2025, Ford issued 25V-197 Amendment #1, which further expands the recall population’s scope for vehicles with build dates of September 2018. This amendment added 7,627 additional vehicles to the 25V-197 population. In response to ODI’s inquiries in RQ24015, Ford indicated that it cannot conclusively determine the root cause of the relevant failure. Ford was able to determine that certain pretensioners may develop corroded squib pins potentially resulting in inadvertent deployment, but it was unable to specify the cause of corrosion. Without a specific root cause, Ford assessed field performance of pretensioners to determine the scope of the recalls. ODI is aware of three vehicles that experienced pretensioner inadvertent deployment that are not included in either 25V-197 or 24V-099. Two of these vehicles are MY 2018 Lincoln Navigator vehicles built prior to October 1, 2018, and both experienced failures after more than six years of use/exposure while the recalled vehicles experienced higher rate of failures with less exposure. The remaining incident involves a MY 2021 Ford Expedition that was built after July 31, 2020. ODI is not aware of any other relevant failures in vehicles built after July 31, 2020. As such, ODI has not currently identified a safety defect trend for this issue in vehicles outside of the recalled populations. ODI will continue to monitor allegations of pretensioner inadvertent deployment in subject vehicles that are not included in 25V-197. In view of the safety recall action being taken by Ford, ODI is closing this Recall Query (RQ24015). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

PE23021 · Seat Belt Pretensioner Inadvertent Deployment

Opened Nov 22, 2023 · Closed Jul 29, 2024

Status: closed (inferred from source dates) · Seat Belts:pretensioner

On November 22, 2023, the Office of Defects Investigation (ODI) opened PE23-021 to investigate instances of seat belt pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints allege hearing a loud, explosion-like sound immediately followed by the seatbelt tightening around the occupant’s torso area. The complaints do not allege a crash occurred that may have resulted in the deployment of the pretensioner system. The investigation revealed certain seatbelt pretensioners may develop corroded squib pins where the bridge wire (heating element of pyro-technic device) is welded. Extended corrosion and a partial separation of the weld may cause a high resistance or an open circuit condition to occur, potentially resulting in pretensioner inadvertent deployment. Inadvertent pretensioner deployment will result in the seatbelt being locked in position, no longer able to extend or retract as designed, which may result in injury in the event of a crash. 11 minor injuries were reported due this failure. Most injuries were bruising to the torso area caused by the rapid tightening of the seatbelt during an inadvertent deployment. On February 9, 2024, Ford filed recall 24V099 for certain MY 2018-2020 Ford Expedition and Lincoln Navigator vehicles with production dates between October 1, 2018, and June 30, 2019. The recall remedy provides the replacement of both front seatbelt retractors if found to have a production date code within the suspect production date range. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.