2016 Ford Expedition

This is in reference to Safety Recall 22S56. The recall talks about the possibility of the vehicle catching fire. I received the recall over a year ago and have contacted the dealer several times and they keep saying that a replacement part is on backorder and there's no timeline for when it'll be available. Meanwhile, I feel like my vehicle could potentially catch fire at any time. Are they allowed an unlimited amount of time to resolve the issue? I'm wondering if there's any recourse for me to get it fixed. Also, what if the vehicle catches fire before they get around to fixing it? Are they responsible for replacing the vehicle?

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact took the vehicle to the local dealer and had the recall repair completed. The vehicle was repaired; however, four days after the repair, the air conditioning failed to operate properly. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the blower motor to be replaced a second time. The vehicle was repaired but while being serviced the dealer informed the contact that the failure had recurred. The dealer informed the contact that the pigtail needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 137,415.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the blower motor had overheated twice, causing the wiring harness to melt. The dealer and the manufacturer stated that the melted wiring was not part of the recall repair and declined to replace the melted wiring harness. The failure mileage was approximately 140,000. Parts distribution disconnect.

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

We own a 2016 Expedition King Ranch Edition which we purchased new in 2016. Last September we received a recall notice on the air conditioner blower motor. Three or four days after we received the notice, our blower motor failed. We took the car to Wichita Falls Ford in Wichita Falls, Tx, which is where we normally have it serviced. They did not have the recall replacement parts at that time, and so replaced it using the original parts that they were able to obtain. About six weeks later, that blower motor also failed. They told us they were no longer able to obtain the original parts and that the recall replacement parts were still not available. We use air conditioning year round here in Texas, but we were able to get through the winter without too much discomfort. However, seven months later and apparently parts are STILL not available. The car is pretty much useless to us for the foreseeable future, now that summer temps are upon us. Are we the only ones in this predicament? I ask because it doesn’t seem to us to be a priority for Ford to come up with this part. I contacted Ford through online chat and email a couple of weeks ago to no avail.

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that while attempting to defrost the windshield, the blower was inoperable. The contact stated that the blower had not worked for several months. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the blower failed and needed to be replaced. The dealer replaced the blower motor with a spare blower motor that was in the shop. The vehicle had been partially repaired. The contact stated that the replacement blower also failed and was no longer operational. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 116,467. Parts distribution disconnect.

The contact owns a 2016 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle started smoking behind the glove box. The contact related the failure to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall was not yet available. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. Parts distribution disconnect.

3 times now, My 2016 ford expedition has randomly down shifted at high speed. first time truck down shifted to first gear and was stuck in first until I used the manual gear shift button. The second time truck downshifted from 6th gear to 4th gear on a freeway, and it was stuck in 4th gear. The engine was over revving, I had to use the manual shift button to get truck out of 4th gear. and off the freeway. Third time I was on a freeway driving at freeway speeds and it downshifted/lost power, I was nearly hit by a motor home coming up behind me and I luckily pulled off on the shoulder before being hit. Thankfully I did not have any of my 4 children in the vehicle. Once again, no warning lights or codes, just random downshift, The truck has also slammed into gear when it downshifts when I am on surface roads. That too, is random and intermitent The truck has become unsafe to drive. It has been inspected twice by AAMCO they have not found anything, no codes and could not replicate. I asked them to check the lead frame on the transmission. The truck is now at the ford Dealer, to see if they are able to find anything and replicate the issue. It has been completely random when it happens but extremely dangerous. The day I dropped off the truck at the dealer, there was a guy behind me who had the exact same issues on his ford truck. this could easily become a deadly issue if Ford does not remedy the problem. If the Dealer does not provide a solution I will sell the truck, it is not worth risking my family's life and safety.