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2020 Ford Escape

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Ford Escape do not stand out strongly from the model-year median of 996.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 386 of 1,594 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 670 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 236 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 156 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

20 crash reports4 fire reports22 injury reports

Power Train complaints

236 reports
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Mileage unknown · Oct 1, 2025
Power TrainUnknown Or Other

On my dash my AWD fault warning has showed up followed by hill assist not available and traction control not available. I have looked for in formation online about it and it seems that it’s a recurring issue with 2020 Ford Escape and many others. I’ve seen that there was a customer satisfaction effective on April 9,2021 through …

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On my dash my AWD fault warning has showed up followed by hill assist not available and traction control not available. I have looked for in formation online about it and it seems that it’s a recurring issue with 2020 Ford Escape and many others. I’ve seen that there was a customer satisfaction effective on April 9,2021 through April 30, 2022 but I have just gotten this car last year and dealer states that I am responsible for fixing a manufacturing issue. I’m not sure where my car was manufactured but my car is affected. I have about 83,600 miles and don’t seem to understand why I have to pay since in the customer satisfaction program it states that the module needs to be replaced before sale and customers that have already purchased the vehicle should have it replaced no charge to them. I’ve only just gotten this car last year February 2024 and not sure if the owner before got the notice or not. Since winter is starting soon I really need to get this fixed it’s a safety hazard and I’m not understanding why it is not a recall since it showed up suddenly and stopped my drive modes from working and traction that’s very important in the winter.

NHTSA ODI #11690791

Mileage unknown · Sep 29, 2025
Power Train

The gear shift module for my 2020 Ford Escape is detaching and sinking below where it is attached in the car. The gear shift isn't working correctly and sometimes operates as if it is in a different gear than what I shift the circular knob to be in gear for... P N R D (park, neutral, reverse, drive). Sometimes I put it into reve…

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The gear shift module for my 2020 Ford Escape is detaching and sinking below where it is attached in the car. The gear shift isn't working correctly and sometimes operates as if it is in a different gear than what I shift the circular knob to be in gear for... P N R D (park, neutral, reverse, drive). Sometimes I put it into reverse but the car acts like it is in drive. This has cause some very dangerous near accidents with myself and my children in the car. The 2020 Ford Escape has been the worst car I have ever owned and is constantly falling apart. It has had over 10+ recalls since I purchased my car. I hope they will get this problem recalled before I am injured in a serious accident. I have attached pictures to show what it SHOULD look like if attached properly and what is looks like in MY BROKEN CAR.

NHTSA ODI #11690437

Mileage unknown · Sep 29, 2025
EnginePower Train

It appears that either the rear differential is locked up, or the traction control system has decided to lock all tires for the same rotation. When making any turns at slow speed, the tires grind and pop on the road. If turning in grass it will rip up the grass where the turn was made. In addition, the RPMs and vehicle lurch a…

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It appears that either the rear differential is locked up, or the traction control system has decided to lock all tires for the same rotation. When making any turns at slow speed, the tires grind and pop on the road. If turning in grass it will rip up the grass where the turn was made. In addition, the RPMs and vehicle lurch at normal cruising speed and when accelerating. I understand this as an issue with the torque converter. When the tires locked up, it put excessive force e on this component. It was stated in a similar TSB with the exact issue. There was a lack of fluid in the rear differential when it left the factory. Determination on repair was based on an inspection of the differential fluid and its levels. The cascade of failures happened after a road trip from FL to NY, I believe the miles were around 45,000. Upon arrival, NY roads were covered in snow for the next 5 months of travel, masking the severity of a locked drive train. No recalls were out, we thought maybe we needed tires. Now at 66k miles, there is a strain on the entire drive train and tires, whenever turning, accepting, I would further speculate, that this has put excessive wear on the CV/half shafts, wheel bearings, and related components. Although there’s a system failure, No codes have been thrown. Vehicle Speed Sensors and system, and or the ABS system should have noted some kind of error. While numerous complaints have arose accross varying ford models, no recalls issued. Ford may honor some repair costs. The location and nature of the initial failing unit, the rear differential, as its not part of routine maintenance, Would lead to an increase accross all related components and systems, which would lead to vehicle failure. Possibly causing loss of life or serous physical harm.

NHTSA ODI #11690302

50,000 miles · Sep 26, 2025
Power Train

The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. An independent mechanic was contacted regarding the failure and the mechanic acknowledged that several other similar vehicles had expe…

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The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. An independent mechanic was contacted regarding the failure and the mechanic acknowledged that several other similar vehicles had experienced the same failure with the transmission. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,000.

NHTSA ODI #11689890

Mileage unknown · Sep 25, 2025
Electrical SystemEnginePower Train

On 9/15/2025, my 2020 Ford Escape SE began experiencing serious electrical and shift system issues: hard downshifting, “Shift System Fault” warning, inability to go into park, and failure to shut off without disconnecting the battery. I confirmed a related PCM recall was active and had the vehicle towed to Art Hill Ford for diag…

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On 9/15/2025, my 2020 Ford Escape SE began experiencing serious electrical and shift system issues: hard downshifting, “Shift System Fault” warning, inability to go into park, and failure to shut off without disconnecting the battery. I confirmed a related PCM recall was active and had the vehicle towed to Art Hill Ford for diagnostic and recall service. The dealership refused to perform the PCM recall, claiming my issue “didn’t match” the symptoms — despite clear electrical failure. Instead, they diagnosed a park pawl solenoid issue without scanning or physically inspecting the vehicle. I was told the issue was resolved, paid ~$1,400, and picked up the vehicle. Within 24 hours, new and dangerous transmission issues arose: harsh downshifting, loss of power, sudden high RPMs, and dashboard warnings. I became stranded in the middle of the road and had to have the car towed again. After this second visit, the dealer claimed there were metal shavings in the transmission and now says I need a full transmission replacement (~$10,000). These shavings were not reported during their first transmission disassembly — which is highly suspicious and may indicate the damage was caused during or after their service. Replacing transmission fluid on high-mileage vehicles (mine has ~132,000 miles) is known to be risky and can cause internal failure if not done carefully. My transmission had no mechanical problems prior to this visit. I now believe the dealership’s misdiagnosis, failure to perform the PCM safety recall 1st, and service caused a safety-critical failure that they are refusing to take responsibility for. I am a veteran with a pregnant wife — we depend on this vehicle. Ford corporate has not provided assistance. This situation has left me without transportation and potentially with catastrophic repair costs due to service-related damage.

NHTSA ODI #11689775

Mileage unknown · Sep 19, 2025
EngineFuel/propulsion SystemPower Train

The primary component that failed is the turbocharger system, which has malfunctioned five times since October 2024. Additional failures include the catalytic converter, and there is now suspected motor damage. These components are currently in possession of the dealership and are available for inspection upon request. The safe…

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The primary component that failed is the turbocharger system, which has malfunctioned five times since October 2024. Additional failures include the catalytic converter, and there is now suspected motor damage. These components are currently in possession of the dealership and are available for inspection upon request. The safety of myself and my children was repeatedly put at risk. The first turbocharger failure left us stranded in early morning traffic, with no engine power and limited ability to exit the roadway safely. Subsequent failures occurred within 24 hours of service completion. These breakdowns created dangerous roadside conditions, especially during high-traffic hours and in areas without safe pull-off zones. The problem has been reproduced and confirmed multiple times by the dealership’s service department. Each turbocharger replacement has failed within days, and the vehicle is currently awaiting its fifth turbocharger in two months. The dealership has also confirmed damage to the catalytic converter and now suspects motor damage. The vehicle has been inspected repeatedly by the dealership, which is in contact with Ford Motor Company. However, Ford has not provided a permanent solution or acknowledged the root cause. No inspections have been conducted by police or insurance representatives at this time. Prior to second breakdown; the FordPass app displayed an oil life warning at 0%, which was reportedly reset by the service department, raising concerns about system accuracy. The vehicle has also triggered diagnostic codes P0420 (Catalyst System Efficiency Below Threshold) and P0234 (Turbocharger Overboost Condition), both of which are consistent with the mechanical failures observed. Additionally, Manufacturer Recall 25S76 was acknowledged, but when asked whether the fuel injectors had been inspected, the technician stated they would only be replaced if a fuel leak or smell was present. This reactive approach contradicts the intent of the recall.

NHTSA ODI #11688277

Mileage unknown · Sep 15, 2025
EngineFuel/propulsion SystemPower Train

Powertrain control module failure causing vehicle to lose power and engine to run at 5 to 6 RPMs. and transmission not shifting properly. Vehicle is going into limp mode and will also shut down while driving but the engine stays running and the cruise does not shut off. There is not remedy for the recall that I believe is causin…

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Powertrain control module failure causing vehicle to lose power and engine to run at 5 to 6 RPMs. and transmission not shifting properly. Vehicle is going into limp mode and will also shut down while driving but the engine stays running and the cruise does not shut off. There is not remedy for the recall that I believe is causing these issues. This has been going on for 6 month. This vehicle has been nothing but a problem.

NHTSA ODI #11687244

Mileage unknown · Sep 15, 2025
Power TrainService BrakesVehicle Speed ControlCrash

Purchased certified vehicle from Wray Ford on 2/23/24. Car was previously leased by FMCC and still listed as a Ford Fleet Vehicle in Michigan as of 9/12/25. VIN confirms it falls under Ford safety recall 24S79, which was never performed. Vehicle experienced unintended acceleration and non-responsive braking, behaving autonomousl…

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Purchased certified vehicle from Wray Ford on 2/23/24. Car was previously leased by FMCC and still listed as a Ford Fleet Vehicle in Michigan as of 9/12/25. VIN confirms it falls under Ford safety recall 24S79, which was never performed. Vehicle experienced unintended acceleration and non-responsive braking, behaving autonomously. FordPass Connect, FMCC, and Wray Ford all confirmed it was unsafe to drive based on 38 diagnostic codes from July/August 2025. June 2025 data and other dates were blacked out. No warning lights or alerts appeared in the FordPass app prior to the crash on 8/25/25.Allstate Insurance removed the vehicle from Wray Ford without authorization, falsely claimed a $10,000 salvage offer, and altered the accident date in the online portal. Damage estimates were manipulated: initial $4,500 based on five photos, later inflated to $13,195 using the same photos. Shreve Collision’s manager confirmed no estimate was performed, contradicting Allstate’s claims. Allstate appears to be shielding Ford from liability. The vehicle is no longer in my possession, but documentation and diagnostic records are preserved. I believe Ford concealed a critical defect and suppressed diagnostic data, putting my safety and others at serious risk.I have contacted FORD and they are stalling and have misrepresented to me many things. They admitted that they can access FORDPASS CONNECT DATA remotely and their agent stated driving this vehicle is not an option. I have almost been involved in prior accidents because of hidden defect in my car. My son has audio recordings, transcripts, Ford Pass Connect Data. We believe Allstate changed the date of the accident to throw off a forensic examinator. I have proof of Allstate changing the accident date and removing documents. This is really a serious breach by Allstate and Ford. I am 80 years old, and if it was not for my son I would have never known this and my son is half owner of the car and is very concerned for my safety.

NHTSA ODI #11687233

Mileage unknown · Sep 13, 2025
Fuel/propulsion SystemPower TrainWheels

My car togs a lot. My tire sensors keep going out. I've smelt gas before while driving. It's very slow going up hill. I hear grinding sounds intermittently

NHTSA ODI #11687030

Mileage unknown · Sep 12, 2025
Electrical SystemPower TrainService Brakes

Summary: Failure of AWD/transfer case control module causing loss of multiple safety and driveline functions. Vehicle is currently being repaired at Ford dealership so will have already been corrected. While driving, multiple dash warnings appeared: “Service AdvanceTrac,” “AWD Not Available,” “Hill Start Assist Not Available,” …

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Summary: Failure of AWD/transfer case control module causing loss of multiple safety and driveline functions. Vehicle is currently being repaired at Ford dealership so will have already been corrected. While driving, multiple dash warnings appeared: “Service AdvanceTrac,” “AWD Not Available,” “Hill Start Assist Not Available,” and “Drive Mode Not Available.” The vehicle lost all all-wheel-drive functionality as well as traction/stability features. Dealer diagnosed an internal failure of the AWD/transfer case control module. Safety Impact: This failure disables critical safety systems (AdvanceTrac stability control, Hill Start Assist, AWD traction). In poor weather or emergency maneuvers, loss of these systems could increase the risk of crash. Repair Estimate: Dealer quoted ~$1,070 for replacement of AWD control module (parts, labor, and programming). Concern: This is a major driveline and safety system failure at only 40,000 miles. Ford previously acknowledged AWD module defects in 2020 Escapes under Customer Satisfaction Program 21B19, which suggests this may be a broader issue that warrants investigation or recall.

NHTSA ODI #11686792

Official recalls

23

26V117000 · Visibility:windshield Wiper/washer:motor

Mar 3, 2026

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

Consequence & remedy

Consequence: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

26V123000 · Back Over Prevention:software

Mar 3, 2026

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

25V829000 · Structure:body:hatchback/liftgate:hinge And Attachments

Dec 1, 2025

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.

Consequence & remedy

Consequence: A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.

25V685000 · Equipment:electrical:engine Block Heater

Oct 10, 2025

Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Consequence & remedy

Consequence: An electrical short circuit can increase the risk of a fire.

Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

25V693000 · Service Brakes, Hydraulic:foundation Components:disc:pads

Oct 10, 2025

Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles. The rear brake pads may have been manufactured incorrectly, which can reduce brake function in the event of a brake booster malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Consequence & remedy

Consequence: Reduced brake function can require the driver to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.

Remedy: Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed on November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025. This recall is an expansion of NHTSA recall number 21V922.

25V467000 · Fuel System, Gasoline:fuel Injection System

Jul 11, 2025

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

Remedy: Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.

25V442000 · Back Over Prevention:software

Jun 27, 2025

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Consequence & remedy

Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

25V345000 · Engine

May 23, 2025

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire increases the risk of injury.

Remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.

25V165000 · Fuel System, Gasoline:fuel Injection System

Mar 14, 2025

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.

24V954000 · Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)

Dec 20, 2024

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Consequence & remedy

Consequence: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

Remedy: Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.

24V852000 · Equipment:other:labels

Nov 8, 2024

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

24V330000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

May 10, 2024

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Consequence & remedy

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.

23V380000 · Engine

May 26, 2023

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire increases the risk of injury.

Remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.

22V859000 · Fuel System, Gasoline:fuel Injection System

Nov 18, 2022

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Remedy: Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.

22V484000 · Engine And Engine Cooling; Structure:body:bumpers:active Shutters/grill; Structure:frame And Members:underbody Shields

Jul 7, 2022

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire increases the risk of injury.

Remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.

Additional source detail variants (3)

Structure:body:bumpers:active Shutters/grill

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Consequence: An engine compartment fire increases the risk of injury.

Remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.

Structure:frame And Members:underbody Shields

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Consequence: An engine compartment fire increases the risk of injury.

Remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.

Engine And Engine Cooling

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Consequence: An engine compartment fire increases the risk of injury.

Remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.

22V331000 · Electrical System:propulsion System:traction Battery

May 13, 2022

Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.

Consequence & remedy

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.

22V191000 · Engine And Engine Cooling:engine:oil/lubrication

Mar 25, 2022

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.

Consequence & remedy

Consequence: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Remedy: Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.

21V011000 · Power Train:driveline:driveshaft

Jan 15, 2021

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Consequence & remedy

Consequence: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

20V635000 · Electrical System:body Control Module/bcm; Tires:pressure Monitoring And Regulating Systems

Oct 15, 2020

Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.

Consequence & remedy

Consequence: Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.

Remedy: Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.

Additional source detail variants (2)

Electrical System:body Control Module/bcm

Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.

Consequence: Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.

Remedy: Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.

Tires:pressure Monitoring And Regulating Systems

Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.

Consequence: Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.

Remedy: Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.

20V575000 · Back Over Prevention: Sensing System: Camera

Sep 23, 2020

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: Reduced rearward visibility can increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

20V550000 · Power Train:automatic Transmission

Sep 10, 2020

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Consequence & remedy

Consequence: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

20V415000 · Air Bags:side/window

Jul 17, 2020

Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

Consequence & remedy

Consequence: In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.

19V633000 · Seats:front Assembly:recliner; Seats:mid/rear Assembly

Aug 28, 2019

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Consequence & remedy

Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Additional source detail variants (2)

Seats:mid/rear Assembly

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Seats:front Assembly:recliner

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE23013 · Failed Door Check Arm Attachment Point

Opened Jul 7, 2023 · Closed Jan 24, 2024

Status: closed (inferred from source dates) · Structure:body:door ; Structure:body:door:hinge And Attachments

On July 7, 2023, the Office of Defects Investigation (ODI) opened PE23-013 to investigate instances of check arm bracket failure in the front doors in model year (MY) 2020-2021 Ford Escape vehicles. At the time of opening, ODI received 118 Vehicle Owner Questionnaires (VOQs) alleging this failure. To date, ODI has received 593 VOQs alleging this failure, with a variety of reported failure conditions. The most common reported failure condition was reduced door functionality (e.g. door was more difficult to open or close) and the least common was inadvertent door opening. Other reported failure conditions include inability to latch and inability to open. Three VOQs reported injuries, one of which requiring medical attention. ODI conducted a consumer survey which yielded an additional 44 injuries (although the VOQs did not indicate any injury), none of which requiring medical attention. All these injuries were bumps/bruises from the door closing on occupants’ arms and legs while entering and exiting the vehicle. The function of the check arm system is to provide hold-open assist at specific angles and to assist with door closing energy. It does not provide vertical support of the door and is independent of the latching mechanism. This failure is progressive and detectable by vehicle occupants. Consumers commonly report hearing a popping or snapping noise when opening and closing the door. This noise is caused by some of the welds between the bracket and door structure failing and detaching. There may also be visible damage present to the welds in the door structure. Continued use of the door may result in all welds separating and the bracket fully detaching from the door structure, which could lead to increased resistance in closing and opening the door, restrained window operation, and the door freely rotating when open. ODI inspected 3 consumer vehicles in the field, and 2 test vehicles at Ford’s testing facility. The test vehicles were retrofitted with the failed component. ODI observed an increased door closing resistance, however, was unable to reproduce an inadvertent open while parked or driving, or a failure to latch or open condition. Testing also verified this failure did not affect the door ajar warning system. This system provides an audible and visual warning in the event a door did not achieve primary latch position. Ford has provided details on a one-time-repair customer satisfaction program (23B56), stating that they will provide customers with a letter, currently targeted for March 2024, to bring their vehicle to a Ford dealership for a proactive repair. Dealers will inspect the door check arm welds for damage and will either provide a rivet plate to reinforce the existing door check arm or will provide a replacement door, depending on the level of damage present.  Customers will be eligible for reimbursement if they previously paid to repair this issue. In view of the high detectability of failure, low potential hazard to drivers, and Ford’s customer satisfaction program to provide a proactive repair, this Preliminary Evaluation (PE) is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Structure:body:door

On July 7, 2023, the Office of Defects Investigation (ODI) opened PE23-013 to investigate instances of check arm bracket failure in the front doors in model year (MY) 2020-2021 Ford Escape vehicles. At the time of opening, ODI received 118 Vehicle Owner Questionnaires (VOQs) alleging this failure. To date, ODI has received 593 VOQs alleging this failure, with a variety of reported failure conditions. The most common reported failure condition was reduced door functionality (e.g. door was more difficult to open or close) and the least common was inadvertent door opening. Other reported failure conditions include inability to latch and inability to open. Three VOQs reported injuries, one of which requiring medical attention. ODI conducted a consumer survey which yielded an additional 44 injuries (although the VOQs did not indicate any injury), none of which requiring medical attention. All these injuries were bumps/bruises from the door closing on occupants’ arms and legs while entering and exiting the vehicle. The function of the check arm system is to provide hold-open assist at specific angles and to assist with door closing energy. It does not provide vertical support of the door and is independent of the latching mechanism. This failure is progressive and detectable by vehicle occupants. Consumers commonly report hearing a popping or snapping noise when opening and closing the door. This noise is caused by some of the welds between the bracket and door structure failing and detaching. There may also be visible damage present to the welds in the door structure. Continued use of the door may result in all welds separating and the bracket fully detaching from the door structure, which could lead to increased resistance in closing and opening the door, restrained window operation, and the door freely rotating when open. ODI inspected 3 consumer vehicles in the field, and 2 test vehicles at Ford’s testing facility. The test vehicles were retrofitted with the failed component. ODI observed an increased door closing resistance, however, was unable to reproduce an inadvertent open while parked or driving, or a failure to latch or open condition. Testing also verified this failure did not affect the door ajar warning system. This system provides an audible and visual warning in the event a door did not achieve primary latch position. Ford has provided details on a one-time-repair customer satisfaction program (23B56), stating that they will provide customers with a letter, currently targeted for March 2024, to bring their vehicle to a Ford dealership for a proactive repair. Dealers will inspect the door check arm welds for damage and will either provide a rivet plate to reinforce the existing door check arm or will provide a replacement door, depending on the level of damage present.  Customers will be eligible for reimbursement if they previously paid to repair this issue. In view of the high detectability of failure, low potential hazard to drivers, and Ford’s customer satisfaction program to provide a proactive repair, this Preliminary Evaluation (PE) is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Structure:body:door:hinge And Attachments

On July 7, 2023, the Office of Defects Investigation (ODI) opened PE23-013 to investigate instances of check arm bracket failure in the front doors in model year (MY) 2020-2021 Ford Escape vehicles. At the time of opening, ODI received 118 Vehicle Owner Questionnaires (VOQs) alleging this failure. To date, ODI has received 593 VOQs alleging this failure, with a variety of reported failure conditions. The most common reported failure condition was reduced door functionality (e.g. door was more difficult to open or close) and the least common was inadvertent door opening. Other reported failure conditions include inability to latch and inability to open. Three VOQs reported injuries, one of which requiring medical attention. ODI conducted a consumer survey which yielded an additional 44 injuries (although the VOQs did not indicate any injury), none of which requiring medical attention. All these injuries were bumps/bruises from the door closing on occupants’ arms and legs while entering and exiting the vehicle. The function of the check arm system is to provide hold-open assist at specific angles and to assist with door closing energy. It does not provide vertical support of the door and is independent of the latching mechanism. This failure is progressive and detectable by vehicle occupants. Consumers commonly report hearing a popping or snapping noise when opening and closing the door. This noise is caused by some of the welds between the bracket and door structure failing and detaching. There may also be visible damage present to the welds in the door structure. Continued use of the door may result in all welds separating and the bracket fully detaching from the door structure, which could lead to increased resistance in closing and opening the door, restrained window operation, and the door freely rotating when open. ODI inspected 3 consumer vehicles in the field, and 2 test vehicles at Ford’s testing facility. The test vehicles were retrofitted with the failed component. ODI observed an increased door closing resistance, however, was unable to reproduce an inadvertent open while parked or driving, or a failure to latch or open condition. Testing also verified this failure did not affect the door ajar warning system. This system provides an audible and visual warning in the event a door did not achieve primary latch position. Ford has provided details on a one-time-repair customer satisfaction program (23B56), stating that they will provide customers with a letter, currently targeted for March 2024, to bring their vehicle to a Ford dealership for a proactive repair. Dealers will inspect the door check arm welds for damage and will either provide a rivet plate to reinforce the existing door check arm or will provide a replacement door, depending on the level of damage present.  Customers will be eligible for reimbursement if they previously paid to repair this issue. In view of the high detectability of failure, low potential hazard to drivers, and Ford’s customer satisfaction program to provide a proactive repair, this Preliminary Evaluation (PE) is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

RQ21002 · Rearview Camera Fmvss 111 Noncompliance

Opened Aug 3, 2021 · No close date supplied

Status: open (inferred from source dates) · Back Over Prevention: Sensing System: Camera

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.

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