2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the vehicle vibrated abnormally. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that there was a coolant leak into the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.

The contact owns a 2018 Ford Escape. The contact stated that while his wife driving approximately 65 MPH, she observed that the "High Engine Temperature - Stop Safely" message was displayed. The contact stated that the vehicle stalled, and his wife was able to coast to the side of the highway. The contact stated that his wife was able to restart the vehicle and drive back to the residence; however, the vehicle stalled, and the driver was unable to restart the vehicle. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that there was coolant intrusion into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 60,252.

The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the engine overheating message was displayed. Upon inspection, the contact discovered that there was no coolant in the coolant reservoir. The vehicle was taken to a local mechanic who diagnosed a cylinder #2 misfire within the engine. The spark plugs and engine coils were replaced, and the failure was temporarily remedied, but the failure reoccurred. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 118,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the message to “Stop and Pull Over” was displayed. The vehicle was taken to an independent mechanic and the contact was advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 134,175.

We took our car into Ford dealership because we noticed the heater was blowing only cold air. No other problems were evident, car was running fine. The dealer called and told us that the engine was destroyed because the coolant leaked into the engine block. Car did not indicate there was coolant leak, of which we were totally unaware. We had no idea we were driving a vehicle that could have had a sudden power failure or engine could have caught fire. Our dealership and Ford are working out the details of our financial obligation to have the engine replaced.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. The contact drove the vehicle to the shoulder of the road. The contact opened the hood to perform an inspection and became aware that the coolant reservoir was empty. The contact stated that there were no indications of a coolant leak. The contact allowed the engine to cool off and added coolant to the reservoir. The vehicle was driven to the residence. The contact performed an inspection and discovered that coolant had leaked into the crankcase. The contact attempted to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the crankcase. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.

The contact’s daughter owns a 2018 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle experienced inconsistent acceleration and rough driving with the check engine warning light illuminated. The vehicle was taken to the local mechanic who discovered that there was no coolant in the coolant reservoir. The mechanic later discovered coolant inside the engine and informed the contact that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 144,483.