2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light illuminated, with the "Engine Fault Service Now” message displayed. The vehicle was taken to a local dealer where the vehicle was diagnosed the contact was informed there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The contact linked the failure to Customer Satisfaction Programs: 21N12 and 19B37. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

Less than one month after purchasing this used vehicle from a dealership, the check engine light came on. A personal code reader showed the PO302 code. Upon inspection by the manufacturer dealer we were told that it has an engine coolant leak, known as coolant intrusion. The mechanic noted that the engine appeared to have parts replaced trying to rectify this issue (prior to our ownership) but that the only fix to this issue is engine replacement with a cost of around $9500. We were told this would be our cost as the manufacturer no longer replaces the engines under a previous satisfaction program. Now the vehicle is shuttering and has the permanent PO302 code and showing signs of consistent misfiring. Facts lead us to the fact that the previous owner did not resolve the issue and then the dealership put a vehicle on the lot that should not have been without a new engine as this was a pre-existing problem to our purchase.

The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked, the contact attempted to turn on the low beam however, the low beam was inoperative. No warning light was illuminated. The failure occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the pigtail connectors and bolts needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was determined that the headlights needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.

My engine check light came on and it said Engine Fault Service Now, with a wrench signal exposed. Then I could hardly stop the vehicle , it became very difficult to apply the brakes, using all of my body weight applied to stop the vehicle. I immediately brought it to O’Reily’s auto place and had a diagnostic test run on the vehicle. Multiple default code come up. P1016, p0365, p0299,p164D p0369,p0443,p0456,p1450. Brought it to the Ford dealership, upon inspection the diagnosis Evap system related disc on this line , tested evap system, found canister purge valve to be broken , tech notes that this is a non Oem part. Advised to replace purge valve and hose assembly. Also discovered that vacuum pump not pulling vacuum, advise to replace pump and reset. Upon removal of the vacuum pump, found pump cam lobe twisted off , vacuum pump is seized, cam replacement is seized , cam replacement will be required. Also both front axel boots are torn, spewing grease all over, recommend replacing both axels, leak p2 pinion value, left back axel leaking, both back brake rotors and pads worn 2mm in the red, coolant level low possible leak. Also is discovered that there was a non ford part purge valve that shouldn’t be there. Estimated cost is 8,500-9000 dollars could be more

The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds, the vehicle was consuming an excessive amount of coolant. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that coolant was leaking into the engine and could cause engine failure. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.

The contact owns a 2018 Ford Escape. The contact stated while driving 50-55 MPH in the rainy weather, the vehicle lost motive power. The "Transmission Failure" message was displayed. The vehicle coasted to the side of the road. Upon inspection, the contact discovered that transmission fluid was leaking from the vehicle. The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission shifter cable bushing listed in NHTSA Campaign Number: 22V413000 (Power Train) for which the VIN was included, had failed along with the transmission. The contact was informed that the transmission shifter cable bushing had not caused the transmission to fail. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The contact stated that the check engine warning light remained illuminated. The contact performed a diagnostic test and identified an engine misfire. The cause of the failure was not yet determined. The local dealer and manufacturer were contacted but no assistance was offered. The failure mileage was 104,000.

Good morning, I would like to discuss an issue concerning the Ford Motor Company and one of their many Technician Service Bulletins (TSB). I am a former auto technician now healthcare worker and had the unfortunate luck of purchasing a 2018 Ford Escape with 55k miles for my wife in 2023. The vehicle now has a check engine light on due to engine coolant leaking into the cylinders at 97k miles. After research I discovered Ford issued a limited time fix NOT a recall under the heading of TSB 19-2375 & TSB 21-N-12. The whole engine needs to be replaced and the Ford Motor Company will not pay for a flawed design. There seems to be multiple lawsuits due to many of these engines failing in different Ford Models. Why hasn't this been forced to be a recall? Many people are struggling as it is and a 7 thousand dollar repair is going to put me under. The people of this country including myself need the help of people with is voice. Please I am sinking here

Car occasionally ran rough, engine light came on, code indicated a misfire so we changed the spark plugs and coils. No improvement, then suddenly while on the interstate, it was jumping and bucking and could barely run. Took it to a Ford dealer and they said it was a known problem with engine coolant leaks in Ecoboost engines but that they what $9,000 to replace it. This is not only reprehensible corporate irresponsibility but a safety issue, as my defective engine suddenly stopped working properly while I was driving in heavy high speed traffic.