2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated. Additionally, the contact stated that several days later, the vehicle was difficult to start. The vehicle was started after several attempts. The vehicle was taken to the dealer, to be diagnosed and it was determined that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired due to the cost. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and informed the contact the vehicle was not covered because the vehicle had exceeded the mileage limit. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,200.

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and was jerking. The contact depressed the accelerator pedal, and the vehicle was still jerking and failed to accelerate. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken to an out of state dealer. The dealer diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was still under warranty and was repaired. The contact stated that the failure reoccurred and was taken to another out of state dealer who diagnosed and determined that the transmission needed to be rebuilt. The vehicle was not repaired. The manufacturer was informed of the failures. The failure mileage was approximately 100,000.

An engine coolant leak on the engine caused the engine to overheat. This could have led to a possible fire. If we were on a highway or freeway when this happened and the car cut off, this could have caused an accident. There were NO warning signs or lamps that came on before this issue that would have alerted us to this issue. I had the vehicle towed into the Ford dealership and the diagnostic was engine failure due to a coolant leak. The engine coolant leak has been a known issue on the 2018 Ford Escapes by the manufacturer.

I had to replace the engine May 28, 2024. The coolant started mixing with the oil based on the poor design of the engine. Then December 16, 2024, I had to replace the transfer case. Now my transmission has gone out on January 22, 2025. All of this has been out of pocket because I was out of the warranty mileage range. I'm still currently financing the vehicle and have to make all these costly repairs. I'm trying to see what can be done? There is no way a new vehicle like this should be having all these problems especially when it was bought new off the lot.

Car started running hot feb 2023, took it to local auto shop where it showed leaking collant in cylinder 2&3. Local shop quoted 8000 for full engine repair. Contacted ford dealership to see about a CSP the auto body shop told me about and was told my car isn't covered due to millage (over the 84000). This CSP was never preformed on the ford before I bought it when the CSP came out in 2020. I bought in 2021. Nor was I informed about the 2022 extended CSP. I was not made aware of a collant leak possibility until it happened. No repairs have been completed on this car and I am still making my monthly payment for it. I will never buy another ford.

Engine light came on and car shakes a bit when car is first turned on for the day and has been off for a few hours. This started in early January 2025. We took it to a mechanic on January 10th 2025. Mechanic reported white exhaust smoke and stated this could be due to a coolant intrusion into the cylinders. Was told the short block, head gasket or the entire engine would need to be replaced. As of today, January 29th 2025, vehicle has not been inspected by a dealership, but as stated above, it has been checked by a mechanic. Concerned for family safety because vehicle can turn off at any time without any warning. Vehicle is available upon request, for inspection.

My transmission started slipping while driving on a main street. It barely moved, less than 1 mph, while accelerating to get to a safe place and not rear ended. This was very dangerous for me and the car behind me. There was no warning prior to this happening and the engine light never came on even after the transmission “slipped”. I had a mechanic check it out and he couldn’t find any codes. It ran decently around the neighborhood but then the next day it started slipping again. Took it ford because this time it said power train failure. Turns out my 2018 ford escape, around 105,00 miles, needed a new transmission with no prior signs of distress. I was quoted 10,000. Ford knows about this problem with their 2018 escapes for a while and has not recalled them. Unacceptable.