2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who was unable to provide a diagnostic cause for the failure because the MIL was no longer illuminated when the vehicle was taken in for inspection. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed the vehicle with engine failure. Then contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 49,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed and attempting the accelerate, the RPM increased quickly but the vehicle failed to accelerate as needed. The contact then heard an abnormal grinding noise coming from the engine compartment and the vehicle started to lose motive power, with the transmission slipping. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 80,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an engine misfire. There was no warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired, and the contact was referred to the NHTSA Hotline for further assistance. The manufacturer was made aware of the failure by the dealer. The approximate failure mileage was 11,000.

The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the check engine warning light illuminated. The contact stated that the cylinder head-over temperature message was displayed. The contact stated that the engine started to vibrate while depressing the accelerator pedal. A dealer was contacted. The vehicle was towed to an independent mechanic where it was diagnosed and determined that coolant was leaking into cylinder #3 and the engine needed to be replaced. The vehicle was repaired, and the spark plugs were replaced but the failure persisted. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a Customer Satisfaction Program. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to the Customer Satisfaction Program: 21N12 (GTDI Engine – Short Block Replacement After Coolant Intrusion). The failure mileage was 66,000.

While traveling from Massachusetts to South Carolina we stopped at a rest area for a break. when we re-started the S.U.V., a message was displayed that the power steering assist was no longer working. No warning and it was running fine before stop. Because the same thing happened on my other Ford Edge, I knew what I needed to do. We had to have the car towed off highway to a local Ford dealership, were they confirmed that the rack and pinion steering system FAILED. It took the dealer 2 weeks to repair it at a cost of $3,171.45. Because this as happened on two different FORD products I believe that Ford has a problem with the steering system and that the N.H.T.S.A. dept should look into this?? I filed a complaint with N.H.T.S.A. dept on my first S.U.V.

Check Engine light came on and car was taken to the shop where it was diagnosed to have diagnostic codes PO302 and PO316 - at which time the mechanic informed me that the spark plug had "ceased" and could not be removed - upon further research, found out that this is an issue with the 1.5L Ecoboost motor and that there was a program to replace but based on mileage/age, could not be replaced. The car is a 2018 Ford Escape SEL with 133k miles.

The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the vehicle started shuddering with the engine overheating warning light illuminated. The contact pulled over to the side of the roadway. The "Engine Coolant Overtemperature" message was displayed on the instrument panel and the check engine warning light illuminated. The contact turned off the vehicle. The contact attempted to restart the vehicle and the vehicle stalled. The contact continued driving the vehicle at 20 MPH. The vehicle was towed to an independent mechanic and was diagnosed with a cracked #2 cylinder. The contact stated that the failure was related to TSB: 20-2100. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle remained at the independent mechanic and had not been driven since. The failure mileage was approximately 70,000.