2018 Ford Escape

Check engine light came on. Fault indicated cylinder #2 misfire. Took vehicle into Ford dealer to diagnose failure. Informed that cylinder #2 has coolant leaking into the cylinder and repair would require that the engine block be replaced. Estimate for repair approximately $10,000. I understand that Ford had a design problem with the 1.5 L Eco Boost engine that was installed in some 2018 Escape models but any opportunity to get this vehicle repaired by Ford has elapsed. Vehicle currently has approximately 109000 miles on the odometer.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light intermittently illuminated. The vehicle later had white smoke coming from the exhaust pipe while driving. The vehicle was taken to the dealer for an oil change, and the contact was informed that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 11,080.

Check engine light came on. Took it to a mechanic and they changed the plugs and coils due to misfire. About a month later, check engine light came on and I received an alert on Ford pass app. The alert said power train failure. Had the dealer pick it up for service. Told today I need a new engine due to coolant intrusion. Looked up the issue and it is a well known problem. I had the related recall done in 2020. The dealer said I don’t qualify for the fix because I have over 84000 miles. I was told the parameters are 84 months and 84000 miles. I am less than 84 months but my mileage is at 88500 and I need a new engine. Less than 5000 miles and was told by the dealer I don’t qualify. Car has been serviced regularly and initial recall done when it was due. This repair should be covered by Ford.

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was stationary, the vehicle needed to be jumpstarted. The check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle with a failure with the head gasket, which caused a misfire in cylinder #2, and stated that the engine needed to be replaced. The independent mechanic had taken a video of the failure. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,835.

The contact's mother owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 19B37 (Powertrain Control Module Reprograming); however, the vehicle was not included. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in the Customer Satisfaction Program. The failure mileage was approximately 80,000.

My car had less than 143,000 miles on it and started shuddering going down the highway. I was able to get pulled over and have taken it to a mechanic shop and they diagnosed it as a bad transmission. With metal shavings in the fluid. They also said they had another escape there with exactly the same issue. As well as I have seen that there are now class actions going on for this issue. And that Ford was aware of the issue as a consumer I feel this should not be allowed

The contact owns a 2018 Ford Escape. While the contact's daughter was driving at an undisclosed speed, the driver became aware of an extremely loud sound coming from the vehicle. The contact's daughter stopped and parked the vehicle. The contact's daughter performed an inspection of the vehicle. The contact's daughter attempted to roll down the front driver's window and noticed that the glass had fractured inside the door panel. The vehicle was not taken to an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 120,111.

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked, the vehicle shuddered. The Check Engine, Transmission, and Battery, along with several other unknown warning lights were illuminated; the "Service Engine Soon" and "Power Train Malfunction" messages were displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The contact did research and was made aware of an unknown NHTSA Campaign Number however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 84,000.