2018 Ford Escape

I’ve seen others report on the same issues and hopefully this brings something up for a recall. At first it was a misfire in the engine, and oil getting into the spark plugs. Then coolant leaking. Then overheating. I looked into the codes and took it into the shop and it’s going to cost me 8-12,000 to fix due to the same issue that other people all seem to be having.

I am at 123,000 miles, older driver that primarily drives around town. I have been having issues with the transmission lagging, I had the transmission serviced but the problem persists. The transmission shop tried to reset the transmission, however it will not reset. It was diagnosed with an issue with the 3rd/5th gears (related), and suspected to have an issue with the gears plate. Far too few miles to have this happening.

Known issue with coolant system. Car is overheating and caused a problem with my engine block. It is a known issue with these vehicles. Ford did a customer satisfaction program (21N12) to fix it for free but only up to 7 years or so many miles. The problem is that I wasn't made aware that this could ever possibly be an issue so how was I supposed to get it fixed with no knowledge of the problem. Now I'm having to pay out of pocket to get it fixed because of Ford's poor design and lack of care for their shoddy product. Fixing this issue will cost thousands, not to mention having to miss work because my car overheated. Which could possibly end up getting me fired. Ford needs to be held accountable for selling poorly made product and not even helping when it falters. My family and I have purchased Ford vehicles for decades but this will probably be the last of that tradition if they can't even be responsible for their own mistakes.

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming out of the exhaust pipe. The vehicle was taken to Christian Brothers Automotive, where it was inspected, and the contact was informed that the vehicle was experiencing excessive oil consumption and the coolant level was abnormally low. The mechanic referred the contact to the dealer for assistance. Additionally, the contact stated that the message "Power Train Malfunction" was displayed. The vehicle was taken to the dealer to be diagnosed, but the vehicle was not diagnosed or repaired. The contact related the failure to the Customer Satisfaction Program: 21N12 (GTDI Engine – Short Block Replacement After Coolant Intrusion). The dealer referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the Customer Satisfaction Program. The failure mileage was approximately 80,188.

So this morning as soon as I started my 2018 Ford escape up and instantly temp gauge went to hot and threw up a sign stating high temp. Safely stop . I turned it off . And I started googling what was happening and upon doing some searching I started seeing multiple people complaining about the same things that I have going on as well with their 2018 Ford escape having the same problem with their spark plugs and coil packs also they said that they have misfiring in certain cylinders which mine have been in 1 and 3 some of theirs were 2 and 3 also read that the coolant system could be faulty and leaking ( which makes sense on after the car was turned off from driving the night before I heard bubbling sounds and what sounded like a faucet leaking water ) and the leaking could be making it go into where the spark plugs go into . And it could damage the engine. Also I had white smoke that came out of the tail pipe two or three times and it also spoke about the coolant making it's way to the head gasket possibly and all these that I've have read online are just like what ive have been having problems with and identical for the last week or two.and there are quite a bit of people on the Internet complaining these same events going on and no body has found and or not reported of finding any solutions to the problems .

The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer to be diagnosed, and it was determined that there was coolant intrusion into the cylinders. The contact was informed that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 65,000.

My 2018 Ford Escape 1.5L Ecoboost experience rough starts for about a week. Then on the highway the engine temperature gage shot all the way to hot, the check engine light began flashing, and the vehicle started rumbling. We parked and had the vehicle towed. The mechanic diagnosed the problem as coolant intrusion into the cylinder. It has cracked the engine block. This issue is known to be a problem by Ford. The dealership mechanic knew what the problem just from the make, model, and year. Ford released a letter to all dealerships to attempt a computer repair in 2022, apparently to buy time as they knew there were going to be issues as these vehicles aged. The letter suggests that Ford and the Dealers are to contact anyone who purchased these vehicles. We were not contacted. We have contacted Ford and their customer service representatives say that Ford has a Customer Satisfaction Program, 21N12, in place to fix these vehicles, but it "is not attached to our VIN" and there is nothing they can do. When you ask for a supervisor, they call from a Toll Free Number after 8:00pm and tell you the same thing. "That program isn't attached to your VIN" and there is nothing they can do about it.