2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated that on three separate occasions while driving at approximately 55 MPH, the engine temperature warning light illuminated, and the temperature gauge rose to HOT. Additionally, when the vehicle was pulled over to the side of the road and cooled down on the third occasion, the engine temperature warning light remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, she observed black smoke emanating from the exhaust, after which the vehicle stalled and was not able to be restarted. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 49,000.

The contact owns a 2018 Ford Escape. The contact stated while driving 45 MPH, the check engine warning light illuminated. Additionally, a message indicating that the vehicle was overheating and to pull over, was displayed. The contact pulled over to the side of the road and allowed the vehicle to cool down. The contact stated that upon checking the coolant level, she found there was no coolant in the coolant reservoir. The contact added coolant to the coolant reservoir and drove to the residence. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,000.

The contact owns a 2018 Ford Escape. The contact stated that on two occasions while driving at various speeds, the vehicle lost motive power and stalled. The vehicle failed to restart after the first failure. The contact stated that on the second occasion, the vehicle was restarted, but the vehicle began shaking violently. The vehicle was towed to an independent mechanic where it was diagnosed that the coolant temperature sensor and short block needed to be replaced. The coolant temperature sensor was replaced. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 67,340.

The contact owns a 2018 Ford Escape. The contact stated had observed that the check engine light would illuminate when she would start the vehicle. The contact stated that while merging onto the highway the vehicle failed to accelerate above 40 MPH while depressing the accelerator pedal. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the spark plugs needed to be replaced. The contact stated that the failure reoccurred, the check engine light was illuminated, and the engine had since started to misfire. The vehicle also failed to accelerate above 40 MPH. Additionally, the engine overheating warning light was flashing. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 92,000.

Car was running rough immediately upon cranking with intermittent check engine light, roughness would clear up soon after starting to drive. Started needing to add coolant pretty frequently, maybe once a week. Kept driving that way for about a month. Independent service center (Mooneyhan's, West Columbia, SC) diagnosed "coolant intrusion," needs new engine or re-build. Engine has approximately 70,000 miles on it.