2018 Ford Escape

TL* THE CONTACT OWNS A 2018 FORD ESCAPE. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. ADDITIONALLY, WHILE THE VEHICLE WAS REVERSING, IT INDEPENDENTLY ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. KELLY FORD (776 MAGNOLIA AVE, MELBOURNE, FL 32935, (321) 216-2042) WAS CONTACTED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

PURCHASED NOV 2017- ON MAY 23RD, 2018 MY CHECK ENGINE LIGHT CAME ON. I CONTACTED SERVICES AT THE FORD DEALER THE FOLLOWING MORNING. I WAS AT THE DEALER FIRST THING TUESDAY MORNING DUE TO THE HOLIDAY WEEKEND, WHERE THEY RAN DIAGNOSTICS ON MY VEHICLE. I WAS INFORMED THAT IT NEEDED A NEW ENGINE. THE ENGINE COOLANT HAD MIXED WITH OIL AND WAS IN THE 2ND COMPRESSION CYLINDAR AND A BULLETIN THAT THIS WAS THE STEPS TO BE TAKEN TO RECTIFY THE SITUATION. THE ENGINE WAS REPLACED WITH THE SAME ENGINE MODEL AS THE ORIGINAL WITH NO MODIFICATION THAT RECTIFY THE MANUFACTURE DEFECT I WAS INFORMED THEIR STATISTICS INDICATE THAT 1 IN 5 OF THESE VEHICLES ARE RETURNING FOR A SECOND NEW ENGINE ON JUNE 12TH, I GOT THE CALL THAT MY ENGINE HAD BEEN REPLACED AND IT WAS READY FOR PICK UP. I DROVE IT HOME THAT EVENING AS WELL AS, TO AND FROM WORK WEDNESDAY, THURSDAY AND FRIDAY. THREE DAYS IS ALL IT TOOK AT ABOUT 25 MILES A DAY, FRIDAY NIGHT ON MY WAY HOME FROM WORK THE CAR STARTED SHAKING ON A BUSY SECTION OF THE HIGHWAY, (93SB BETWEEN 293 AND EXIT 5) WHERE THERE IS CONSTRUCTION AND LITTLE TO NO PULL OFF POINTS, MY SPEED DROPS DOWN TO 20MILES PER HOUR AND WHEN I TRIED TO ACCELERATE THAT ENGINE JUST RACED. I ALMOST GET HIT AS TWO CARS SWERVE TO MISS ME AT HIGH SPEEDS, THANKFUL THEY WERE AWAKE AT THE WHEEL DURING RUSH HOUR. I MANAGED TO GET OFF THE NEXT EXIT AND PULL INTO A PARKING LOT. SHUT OFF THE VEHICLE. I'M 2 MILES FROM HOME AND AFTER WAITING FOR THE TRAFFIC TO DROP A BIT FROM PEOPLE TRYING TO GET HOME I TAKE THE BACK ROADS AT 20MPH THE REST OF THE WAY HOME. THE CARS ENGINE WOULD RACE WHEN I STOPPED AND SLOWLY ACCELERATE TO 20 SHAKING ALONG THE WAY. SERVICES STATED THE COMPUTER NEEDED TO BE REPLACED ON MONDAY MORNING. THIS DOES NOT QUALIFY FOR LEMON LAW DUE TO BEING OUT OF THE VEHICLE FOR UNDER 30 BUSINESS DAYS HOWEVER, THIS IS A SIGNIFICANT SAFETY ISSUE THAT NEEDS ATTENTION.