2018 Ford Escape

CEL came on and showed code P0302. I replaced the coil pack and spark plug, problem was fixed for a week and then the code came back on. Did research and realized when the car is on the coolant totally depletes and returns after the car is off, the coolant should not deplete like it did. This is a known issue with these vehicles that the coolant goes into the engine when it should not and causes problems with cylinder 2. This is a manufacturing defect and should have a recall so that Ford can fix their mistake. There are no recalls for this problem even though Ford has many customers with Escapes that are having this same exact problem and caused by no fault of our own. Ford will not fix it since it’s out of warranty so will need to pay out of pocket.

2018 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM NHTSA SAFETY RECALL. THE CONSUMER REFERENCED RECALL 22S43/22V13. THE CONSUMER STATED THE VEHICLE EXHIBITED THE FAILURE AS DESCRIBED IN THE RECALL NOTICE. THE VEHICLE SUFFERED SIGNIFICANT FRONT END DAMAGE. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.

In April 2022 my 2018 Ford Escape started to malfunction. When in drive it would move backwards, which nearly caused an accident for me as there was a vehicle behind me when this occurred. It also would move forward when in park, and was a huge safety hazard. I had to get the vehicle towed to a service center because of these issues. Ford admits this occurred because of a malfunction but is refusing to pay for the cost to repair it. The Ford service center is estimating repairs to be $8,500. I received a recall notice in July 2022 about a bushing cable in the transmission as well.

Hello, I am submitting a formal complaint on my 2018 Ford Escape. History: It is a Lease Plan vehicle that was assigned to me with 11,000 miles on it in 2018 It has a been maintained per the manufacturer schedule through the Lease Plan App Purchased the vehicle in May 2021 thru my companies purchase program, I have only had the car for 9 months and it is now inoperable It is a primary vehicle for work for a family member Situation Error alert appeared on the console for engine Took the car to Firestone initially as they had done all the maintenance work previously They were unable to look at the car and gave me a time of 5-7 days Took it to Tires Plus, they said they could look at it the next day which was a Sunday I had not heard back from anyone at Tires Plus, so I called, they recording indicated that they were closed. I drove up there and Mathew the Manager said that the mechanics had not shown up for work, it was Mother’s Day. Received call that the car needed 1 coil and spark plugs approved the work The told me to come pick up car, they were still working on it when I arrived and I stood around for 45 minutes waiting When the technician test drove the vehicle it started backfiring again, Diagnosis was a cracked spark plug and another coil. Waited another day for it to be completed Picked up the car to drove fine for two days then more engine error codes, overheating codes and the car went into “Limp Mode” The technicians allowed me to drive the vehicle and did not dive deeper into the codes to determine the root cause of why the car was showing all these engine codes Not until I brought it back 2-3 days later and explained that there was white smoke coming out of the tailpipes that the technician said these Ecoboost engines have a known issue with the computer dumping coolant into the cylinders. This cause the head gasket to blow. When I called Ford, they said there was not a recall for this VIN number even though the error codes and