The drivers side seat belt won't retract like it should. It's very slow and getting worse. Ford won't fix it. I'm not going to drive it until I can get it fixed because I feel that vehicle is unsafe to drive.
2018 Ford Escape
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2018 Ford Escape do not stand out strongly from the model-year median of 996.
About this comparison →How this year compares
Owner complaints by model year
Compare all Escape years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
668 reports with mileage · 1,123 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 1,145 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 342 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 269 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Seat Belts complaints
9 reportsMy seatbelt wont latch properly and also when it does latch will come unlatched without pushing any button
The passenger side seat belt anchor bolt which fastens the bottom of the seat belt to the vehicle failed. The anchor bolt rotted on the interior of the vehicle. We had no warning of any kind. Vehicle was taken to dealer where we purchased it and looked at. This is when we were informed that this failure would not be covered …
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The passenger side seat belt anchor bolt which fastens the bottom of the seat belt to the vehicle failed. The anchor bolt rotted on the interior of the vehicle. We had no warning of any kind. Vehicle was taken to dealer where we purchased it and looked at. This is when we were informed that this failure would not be covered by any type of warranty. We were informed that the vehicle was past it's base warranty and that the extended warranty, which we purchased, would not cover the seat belt. Luckily this failed in the morning when my wife was leaving to take our daughter to school and go to work, so the vehicle was not in motion. We contacted Ford numerous times and were informed that the seat belt would not be covered.
Driver seat belt will not latch, takes several tries to finally latch in place. SAFTEY CONCERN!
The contact owns a 2018 Ford Escape. The contact stated while adjusting the front driver’s side seat to the driver's height, the seat belt rubbed against the seat belt retractor located on the driver side door. As a result of the failure, the front driver’s seat belt started to shred after multiple seat adjustments. The manufact…
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The contact owns a 2018 Ford Escape. The contact stated while adjusting the front driver’s side seat to the driver's height, the seat belt rubbed against the seat belt retractor located on the driver side door. As a result of the failure, the front driver’s seat belt started to shred after multiple seat adjustments. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 58,000.
Seatbelt on the passenger side did not stop me from hitting the dash board and the air bags did not deploy. Was rearend while waiting to get off an of ramp.
FMVSS 208 has a lockability standard. The outboard seatbelts in this vehicle do not switch over to a locked mode for car seats as required by law, I have video I can send on the seatbelts. The video would not attach to this report.
THE REAR SEAT BELT BUCKLE (DRIVER SIDE) IS NOT HOLDING THE BELT, DAMAGED
THE RIGHT REAR SEAT BELT HAS NEVER WORKED. IT HAS BEEN LOCKED SINCE I BOUGHT THE VEHICLE. I FOUND OUT ABOUT IT A FEW WEEKS AFTE I PURCHASED THE VEHICLE WHEN MY GREAT GRANDDAUGHTER GOT IN THE BACK SEAT AND IT DIDN'T WORK. I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THEY WOULD ORDER A NEW ONE. THAT WAS SEVERAL WEEKS AGO AND I HA…
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THE RIGHT REAR SEAT BELT HAS NEVER WORKED. IT HAS BEEN LOCKED SINCE I BOUGHT THE VEHICLE. I FOUND OUT ABOUT IT A FEW WEEKS AFTE I PURCHASED THE VEHICLE WHEN MY GREAT GRANDDAUGHTER GOT IN THE BACK SEAT AND IT DIDN'T WORK. I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THEY WOULD ORDER A NEW ONE. THAT WAS SEVERAL WEEKS AGO AND I HAVEN'T HEARD ANYTHING FROM THEM, SO I CALLED THEM THIS MORNING BECAUSE I WANT TO MAKE A TRIP NEXT WEEK AND PEOPLE WILL BE IN MY BACK SEAT. THEY ACTED LIKE THEY DIDN'T KNOW WHAT I WAS TALKING ABOUT. I ALWAYS TALK WITH THE SAME TWO PEOPLE.
Official recalls
426V011000 · Equipment:electrical:engine Block Heater
Jan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
22V413000 · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:shift Linkage/cable/rod
Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
18V104000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
Feb 12, 2018
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Consequence & remedy
Consequence: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the brake hoses, replacing any that are incorrect, free of charge. The recall is expected to begin March 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S04.
17V803000 · Air Bags:side/window
Dec 18, 2017
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Consequence & remedy
Consequence: If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the driver and passenger side curtain air bags, as necessary, free of charge. The recall is expected to begin January 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S44.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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