2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated that after driving her vehicle, she notices that her coolant levels drain very quickly, causing her to fill up after every trip, and stated her vehicle was overheating at times. The vehicle was taken to a independent mechanic where it was diagnosed to have coolant leaking into cylinder two, needing a new engine replacement. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 119,000.

The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the engine was idling rough, and the check engine warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed and it ws determined that there was coolant inside the engine cylinders and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 53,200.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the warning light for the engine overheating was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 90,000.

The contact's daughter owns a 2018 Ford Escape. While the owner was driving at various speeds, the engine overheated and the vehicle went into LIMP Mode on several occasions. The driver pulled over to the side of the road, and the vehicle was towed after each failure. The vehicle was taken to an independent mechanic, where the coolant sensor was replaced; however, the failure recurred two days later. The vehicle was difficult to start. The check engine warning light was illuminated. The contact used a scanner to scan the vehicle and retrieved a diagnostic trouble code for a cylinder #2 misfire. The contact cleared the code; however, the check engine warning light became consistently illuminated. Additionally, the contact noticed that the coolant reservoir was black due to coolant and oil mixture. An independent mechanic was contacted and informed the contact that the coolant intrusion in the combustion chamber was a common failure, and that the engine needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not contacted. The failure mileage was approximately 76,200.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed or while the vehicle was parked, the contact noticed a coolant leak coming from the engine. The contact was unaware of any warning lights being illuminated. The vehicle was taken to a dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 73,000.

The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the engine was overheating while white exhaust smoke was coming out of the exhaust pipes. Additionally, the vehicle decelerated and was sluggish while driving. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion in the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the vehicle did not qualify for the extended warranty coverage related to the engine failure. No further information was available. The failure mileage was 31,500.

The contact owns a 2018 Ford Escape. The contact stated that on several occasions while driving at various speeds, there was an abnormal odor inside the cabin of the vehicle, and the vehicle entered SAFE Mode, lost power, with several unknown warning lights illuminated. The contact stated that the temperature gauge was raised from COLD to HOT immediately, and the vehicle was turned off unintendedly. The vehicle was towed to an independent mechanic, who determined that the coolant level was low. The independent mechanic "burped" the system and added coolant to the coolant reservoir. The contact stated that the failure reoccurred approximately 30 days later. The vehicle was towed to a dealer, where it was diagnosed, and it was determined that there was coolant intrusion in cylinder #3, and the short block was cracked, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 79,900.

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle, and the vehicle stalled. The check engine warning light was illuminated. The failure had occurred on several occasions. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine, and the engine and the inner coolant system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 159,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 25 MPH, the vehicle lost automotive power. Several unknown warning lights were illuminated. The message "Engine Malfunction - Service Immediately" was displayed. In addition, the contact stated that the vehicle was idling at a lower RPM. The vehicle was taken to a local dealer, where it was diagnosed with coolant intrusion into the engine, causing catastrophic engine failure. The vehicle was not repaired due to the cost. The contact related the failure to Technical Service Bulletin:19-2172; however, the vehicle was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 57,000.

The contact's daughter owns a 2018 Ford Escape. While her daughter was driving at a slow speed, the engine warning light illuminated. The vehicle was taken to an independent mechanic who determined that coolant was leaking into cylinders #1 and #2, and the engine needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed that there were no open recalls associated with the VIN. The failure mileage was approximately 55,000.