2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the check engine warning light started flickering and the vehicle vibrated and lost motive power upon depression of the accelerator pedal. The contact inspected the engine and discovered white rust on the spark plugs. The vehicle was taken to an independent mechanic where a diagnostic machine showed an engine misfire in engine cylinders #3 and #4. Upon further inspection, the mechanic discovered coolant intrusion into engine cylinders #3 and #4. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

While driving on the highway on [XXX] at normal highway speed, the instrumental panel suddenly displayed a warning to pull over and shut-off the engine. There were no prior indications of a malfunction. My daughter was alone on the highway shoulder with a car that instructed her to pull over and shut off the engine. After about 15 minutes, the car was restarted and driven to a near-by tire store. They noticed the coolant system was very low on coolant and topped it off. The next day, it was driven to Bob Maxey Ford in Howell, MI, where the codes P0217 (coolant over temp), P0303 (#3 misfire), P0316 (misfire on start), P1285 (cylinder over temp), P1299 (protection activated), P2601 (coolant pump A control circuit) were retrieved. The car has about 51K miles on it. That info was conveyed to Ford and authorization was quickly given by them to perform the engine block and head replacement process under the extended powertrain warranty I purchased when I bought the car. This is my 2nd occurrence with this failure mode with Escapes. The first occurred on a 2013 1.6 liter Escape in 2021 [XXX] ) with about 56K miles on it. I did not have warranty coverage and scrapped the car for $2700 (with good engine worth about $8K) since the remedy was more money that the car's worth. I think Ford should extend powertrain warranty coverage at no cost for all potentially affected Escape owners and refund the money paid by consumers to buy the extended coverage on potentially affected vehicles. Ford knew of this potential defect and its effects and was slow to fix it and by doing so exposed thousands, maybe hundreds of thousands, of people like me to deal with the mess they created and allowed to continue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We purchased our 2018 Ford Escape used with 88,000 miles. At around 96,000 miles the check engine light came on and it threw the P0302 code for a misfire on cylinder 2. We took the car in to Greene Ford Co. in Gainesville, GA. They replaced the coil pack and sparkplug and the car ran well for ~10,000 miles before the check engine light came back on and the car started to sputter and run rough. Took it back to the Ford dealer and they informed us the cylinders were full of coolant and there was a leak allowing coolant to flood the engine block. They said the block was damaged and we would need to purchase a whole new engine. They also told us this was a very common complaint with certain Ford SUVs made in the late 2010s. Our car is completely unsafe to drive now and it almost left my wife stranded on the side of the road (luckily she was able to coast into the Ford dealership). Ford has known this is a problem for almost two years and has refused to do anything about it. This is dangerous and Ford should be required to pay for the repairs to a faulty engine they have install in thousands of cars.

High engine temp notification came on, car would not accelerate. I pulled over and had it towed to the dealer. The dealer said the engine had a coolant intrusion so a new short block is needed. My warranty company denied my claim for the short block claiming this was a recall with ford [XXX] ) . Ford confirmed this was a VIN specific customer satisfaction program, and confirmed my VIN was not issued [XXX] and it is not included on my VIN. The warranty company refuses to pay since all 2018 ford escapes should be under [XXX] . Now I have a 10,000 engine repair estimate and ford or the warranty company will not replace my engine. I want to know why my VIN was left off [XXX] since it’s the same year and same manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On Dec 27, I was told my water pump was leaking after an oil change. I brought my car to the dealership for extended warranty repairs on January 18. After an expection it was confirmed the water pump was leaking but also there were other possible leaks of the coolant into the cylindars. And the entire motor would need replacing. There were no service lights / check engine lights on before this happened.

My engine threw a check engine light for code P0302, Misfire on Cylinder 2. Took it to two mechanics and had work done (Coilpack, Plugs, Wires, then Camshaft and Crankshaft sensors) before it was noted that there was coolant intrusion. Was alerted to Technical Service Bulletin 22-2134/Customer Satisfaction Program 21N12 for "Certain 2017 - 2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine-Short Block Replacement After Coolant Intrusion. I took it to the dealer and the technician diagnosed it the same: coolant intrusion in cylinder #2. This is a common issue in EcoBoost (GTDI) engines that Ford has not issued a recall on, but did send out Customer Satisfaction Program. Did not receive notice for this. I have contacted Ford about compensating me for a new engine on a 6-year old car at 75,000 miles. Both meet the above CSP/TSB as less than 7 years/84,000 miles. Stated that US DOT/NHTSA did not include my VIN in the recall, so they won't offer no-cost replacement. I would like to request that NHTSA add my VIN to this recall so that I can have the engine replaced.

The contact owns a 2018 Ford Escape. The contact stated while driving 62 MPH, the service engine light illuminated. While driving, the engine light started to flash, and the vehicle was running rough. The contact pulled off the roadway. The vehicle was taken to a tire center, but no assistance was provided. The vehicle was towed to the local dealer, where it was diagnosed that the head gasket had failed, and coolant had intruded into the engine. There was a misfire. The dealer recommended an engine replacement. The vehicle was not repaired. The contact called the manufacturer who opened a case and referred him to the NHTSA Hotline. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The failure mileage was approximately 129,000.

My engine gave a warning, check engine light went on. I took it to the dealer and the mechanic said the engine failed due to coolant intrusion. Upon searching the issue, this is apparently a common issue in these ecoBoost engine cars that Ford has not issued a recall on, but did send out some satisfaction notice. I never received this notice for some reason. The notice indicates the need to monitor coolant leak, but I never noticed any and wasn't looking for it since I never received the notice. I have contacted Ford about compensating me for a new engine on a 5 year old car, to which they said no because my car is over 84,000 miles (it is as 85,487). I need Ford to recall this issue and frankly it should be criminal not to actively pursue a fix for a known huge and expensive issue that I honestly cannot afford to repair.