2018 Ford Escape

Engine failed due to timing chain, a common issue for these motors & part of the reason they discontinued this models engine. The car was running when the engine failed. The vehicle is currently at a mechanic, with diagnosis of engine failure due to timing chain. The car has not been looked at by police, manufacturer, insurance or other. There were NO indications of the problem prior to the engine failing.

Went out to start the car one morning. It started up no problems. About 2 mins after starting it the car completely stopped running. No check engine light came on or anything. I thought it was the battery so I replaced the battery. Upon further digging I found out there was a recall in the engine from 2022 that I was NOT notified of. I took the vehicle to two different dealerships one that is just up the block from my house and the second one is where I bought the car. Both places confirmed that it was Infact the recall problem, where the coolant leaks into the engine and destroys the engine block. The second dealership reached out to ford. Ford has refused to help fix the engine even though I was never sent or made aware of the recall on the engine.. I have also talked to a third ford dealerships who confirmed that there has been several vehicles with this same problem that does will NOT fix either. As a result I have a vehicle I CANNOT drive that I have to continue to pay for and ford is only offering me $5,000 as a trade in value but I owe $20,000. Had I been notified of the recall I would have been able to get it fixed BEFORE anything happened. I would have a in perfect condition car that was still usable. It is now financially hurting me. Ford should be held financially responsible for the gross negligence they are putting me through.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an unknown speed, a warning message stated there was "High Engine Temperature Stop Safely". The contact stated that the check engine warning light illuminated, and the vehicle was towed to the residence. The vehicle was later towed to an independent mechanic where the vehicle was diagnosed with internal engine failure. Additionally, anti-freeze was leaking into the cylinder causing the engine to overheat. The independent mechanic contacted the dealer where it was recommended for the vehicle to be taken to the dealer. The contact had the vehicle towed to the dealer where the vehicle was diagnosed with a misfire in cylinder #3, a cylinder compression was low, and it was stated that the long block assembly needed to be replaced. The dealer submitted the findings to the manufacturer and the manufacturer stated that the vehicle would not be included in Customer Satisfaction Program: 21N12 due to the mileage. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 91,000.

I received a warning on my dashboard to pullover safely because my engine was overheating even though I just left work from a cold start. I had it towed to my mechanic who told me I had a serious issue and recommended I take it to Ford. Ford just confirmed a short engine block issue and even though I had the required repair done on 7/9/22 that was supposed to prevent this more expensive issue. My particular vehicle was not on the Program 21N12 Coolant Intrusion Recall for possible short engine block issue but that's the exact issues the dealership just told me has happened to my vehicle. Luckily I was able to maneuver it out of the line of traffic safely.

The contact owns a 2018 Ford Escape. The contact stated that while driving at approximately 50 MPH, the exhaust began to show signs of smoke, and the vehicle was pulled over to the shoulder of the road. The Check Engine Warning Light had illuminated. The vehicle was restarted but failed to maintain power and would not drive. The vehicle was towed to an independent mechanic where it was diagnosed that there was Anti-Freeze leaked into the engine and that the engine needed to be replaced. The local dealer was not contacted. The manufacturer was made aware of the failure. The vehicle was towed to a Ford Service center where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired as of yet. The failure mileage was approximately 93,000.

I recently took my car for an oil change and was informed by the technician that a diagnostic was needed due to hearing coolant pooling into the engine. After the diagnostic was performed I was provided with a list of codes that stated it was a recall issue with coolant pooling into the engine. I then took it to a Ford dealership and they stated it was not a recall issue. I submitted a copy of the codes that the independent repair technician emailed me, and that they signified a recall issue. A week later after vehemently denying there was no coolant issue, Ford stated they removed a spark plug and found contaminants in the engine, yet stated it was not a recall issue. My safety was put at risk in that my engine could seize at any moment and cause bodily harm to me or others. The component has not been inspected by the manufacturer, police or insurance representative. There were no warning sign when I initially heard the coolant pooling, however, when I took it for an oil change the check engine light appeared as I was driving to have an oil change.

The vehicle started overheating due to an internal coolant leak that sends coolant into the cylinder head. This is apparently a common issue with these vehicles and could easily lead to a fire. There is an active recall for the same exact engine in the Ford Fusion. There needs to be a recall for the Ford Escape engines as well before people sustain unnecessary injury/death.